Etail Solutions status is Minor Service Outage

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Etail Solutions Sales Channel Integrations

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Amazon
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Active Incidents

Amazon Order API Issue
Started 4 May 2026 19:13:57 (17 days ago), still ongoing
Major Incident
Investigating
Amazon

We are currently seeing intermittent errors on the Amazon order download tasks. We are receiving an internal error from the Amazon API server and are not downloading orders. We have opened a case with Amazon to try and resolve the issue.

Recently Resolved Incidents

No recent incidents

Etail Solutions Outage Survival Guide

A step-by-step guide to help you survive a Etail Solutions outage
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    Etail Solutions Components

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    Etail Solutions Core Applications

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    EVP Web Application
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    EVP RDP Application
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    Batch Services
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    File Services
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    EVP API Services
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    Etail Solutions Sales Channel Integrations

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    Amazon
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    Amazon Order API Issue
    Started 4 May 2026 19:13:57 (17 days ago), still ongoing
    Major Incident
    Investigating
    Amazon

    We are currently seeing intermittent errors on the Amazon order download tasks. We are receiving an internal error from the Amazon API server and are not downloading orders. We have opened a case with Amazon to try and resolve the issue.

    Walmart
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    Shopify
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    eBay
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    Etail Solutions Data Centers

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    East Coast Data Center
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    Commonly Used Together

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