Eloquent Technologies status is Operational

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Eloquent Technologies Core Network

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Eloquent Technologies Application Delivery Platform

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Active Incidents

No active incidents

Recently Resolved Incidents

3rd party Vendor (ISP) - Emergency Change Notification: Upgrading Core Routers - 20/02 11PM to 4AM
Started 20 Feb 2025 18:17:35 (24 hours ago), resolved 21 Feb 2025 09:42:42 (8 hours ago)
Maintenance
Resolved
Core Network

Description of Works.

Hello, we have recieved a 3rd party vendor (ISP) notification regarding planned/scheduled maintenance on their side that will be taking place this evening (20/02) between the hours of 11PM and 4AM; where some internet circuits might be affected by the change. The supplier is carrying out maintenance during the above time period on their network.

This maintenance work has an anticipated impact time between 11PM and 4AM, affecting the below. MPLS and DIA services terminating and transiting through the Equinix LD8 core routers. VMB National Ethernet Service Services over 6 Degrees NNI TALKTALK Ethernet services BT Wholesale Broadband Services BT Wholesale Ethernet Wireless Logic services

If issues still persist after this window please reboot your network equipment, following this if the service is not restored then contact Eloquent Technologies Support - 0333 2000 991.

Citrix Cloud Outage
Started 7 Feb 2025 12:18:08 (14 days ago), resolved 20 Feb 2025 18:09:35 (1 day ago)
Maintenance
Resolved
Application Delivery Platform

We experienced a service disruption affecting all Citrix clients. The issue has now been resolved, and all users are back online.

Our team is actively working with Citrix Cloud to investigate the root cause of the outage and ensure measures are in place to prevent future occurrences.

We will provide further updates once we have more information. If you continue to experience any issues, please reach out to our support team.

Thank you for your patience.

Eloquent Technologies Outage Survival Guide

A step-by-step guide to help you survive a Eloquent Technologies outage
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    Eloquent Technologies Components

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    Eloquent Technologies Core Network

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    3rd party Vendor (ISP) - Emergency Change Notification: Upgrading Core Routers - 20/02 11PM to 4AM
    Started 20 Feb 2025 18:17:35 (24 hours ago), resolved 21 Feb 2025 09:42:42 (8 hours ago)
    Maintenance
    Resolved
    Core Network

    Description of Works.

    Hello, we have recieved a 3rd party vendor (ISP) notification regarding planned/scheduled maintenance on their side that will be taking place this evening (20/02) between the hours of 11PM and 4AM; where some internet circuits might be affected by the change. The supplier is carrying out maintenance during the above time period on their network.

    This maintenance work has an anticipated impact time between 11PM and 4AM, affecting the below. MPLS and DIA services terminating and transiting through the Equinix LD8 core routers. VMB National Ethernet Service Services over 6 Degrees NNI TALKTALK Ethernet services BT Wholesale Broadband Services BT Wholesale Ethernet Wireless Logic services

    If issues still persist after this window please reboot your network equipment, following this if the service is not restored then contact Eloquent Technologies Support - 0333 2000 991.

    Eloquent Technologies Hosted Servers

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    Eloquent Technologies Cloud Email

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    Eloquent Technologies Customer Network

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    Eloquent Technologies Helpdesk

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    Eloquent Technologies Application Delivery Platform

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    Citrix Cloud Outage
    Started 7 Feb 2025 12:18:08 (14 days ago), resolved 20 Feb 2025 18:09:35 (1 day ago)
    Maintenance
    Resolved
    Application Delivery Platform

    We experienced a service disruption affecting all Citrix clients. The issue has now been resolved, and all users are back online.

    Our team is actively working with Citrix Cloud to investigate the root cause of the outage and ensure measures are in place to prevent future occurrences.

    We will provide further updates once we have more information. If you continue to experience any issues, please reach out to our support team.

    Thank you for your patience.