EBSCO Status
Real-time updates of EBSCO issues and outages
EBSCO status is Operational
EBSCO eBooks
Active Incidents
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Recently Resolved Incidents
EBSCO has received reports of users being unable to complete full eBook downloads in new UI from the search results and detail record pages. Our development teams are investigating and updates will be provided here as we progress toward a solution.
Online viewing and chapter downloads are not affected by this issue, so users still have access to all the eBooks in your collection. There are two other routes for full eBook download that users can use until this issue is resolved.
The two routes that are working as usual are: downloading full eBooks from within the online eBook viewer, and downloading from the Holds & checkouts dashboard section of new UI (if the institution's new UI account is configured to see this area of the dashboard). Please see the details of these two alternative options below.
Alternative Download Option 1: Click Access now instead of Download on a search result or detail page in new UI And then click Download within the eBook viewer
Or, Try Alternative Download Option 2: If the user has already downloaded an eBook from the eBook viewer (or in a previous session and still has an active checkout), they can download the eBook again using the “Holds & checkouts” section of the My dashboard menu Find the eBook you are intending to download and click the tools menu to expand it,
EBSCO Outage Survival Guide
EBSCO Components
EBSCO BiblioGraph
EBSCO DynaMed Decisions
EBSCO DynaMed
EBSCO DynaMedex
EBSCO Dynamic Health
EBSCOadmin
EBSCO Connect
EBSCOhost Research Databases
EBSCO Discovery Service
EBSCO Discovery Service API
EBSCO Discovery Service - New UI
EBSCO eBooks
EBSCO has received reports of users being unable to complete full eBook downloads in new UI from the search results and detail record pages. Our development teams are investigating and updates will be provided here as we progress toward a solution.
Online viewing and chapter downloads are not affected by this issue, so users still have access to all the eBooks in your collection. There are two other routes for full eBook download that users can use until this issue is resolved.
The two routes that are working as usual are: downloading full eBooks from within the online eBook viewer, and downloading from the Holds & checkouts dashboard section of new UI (if the institution's new UI account is configured to see this area of the dashboard). Please see the details of these two alternative options below.
Alternative Download Option 1: Click Access now instead of Download on a search result or detail page in new UI And then click Download within the eBook viewer
Or, Try Alternative Download Option 2: If the user has already downloaded an eBook from the eBook viewer (or in a previous session and still has an active checkout), they can download the eBook again using the “Holds & checkouts” section of the My dashboard menu Find the eBook you are intending to download and click the tools menu to expand it,
EBSCOhost Collection Manager
EBSCO Experience Manager
EBSCO Mobile App
EBSCONET
EBSCO Explora
EBSCO Flipster
EBSCO FOLIO
EBSCO Full Text Finder Resolver
EBSCO GOBI
EBSCO Holdings and Link Management
EBSCO LibraryAware
EBSCO Mosaic
EBSCO NoveList
EBSCO Publication Finder
EBSCO Stacks
EBSCO Additional Services
EBSCO Alternatives
The Graph Upgrade Indexer - Queries
The issue has been identified and a fix is being implemented.
The Graph Upgrade Indexer - Subgraph Health
The issue has been identified and a fix is being implemented.
