Dexcom Incident Notification status is Operational

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Server 1 - Follow App
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Server 1 - User Registration
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Server 2 - User Registration
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Server 3 - User Registration
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Server 1 - G7 App
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Server 2 - G7 App
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Server 3 - G7 App
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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

Degraded Performance - Follow App and Stelo Insights - Push Notification Prod US
Started 31 Mar 2025 00:02:01 (3 months ago), still ongoing
Minor Incident
Investigating
Server 1 - Follow App
Server 1 - Stelo App

We are aware some customers may be experiencing service interruptions with push notifications for Follow app and Stelo app insights.

Recently Resolved Incidents

Performance Issue - G7 App
Started 16 Jun 2025 18:06:50 (6 days ago), resolved 16 Jun 2025 18:26:13 (6 days ago)
Minor Incident
Resolved
Server 1 - User Registration
Server 1 - G7 App
Server 2 - Dexcom ONE+ App
Server 1 - Stelo App
Server 2 - User Registration
More...

We are aware some customers may be experiencing service interruptions and are working to resolve the issue.

Dexcom Incident Notification Outage Survival Guide

A step-by-step guide to help you survive a Dexcom Incident Notification outage
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    Dexcom Incident Notification Components

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    Dexcom Incident Notification Follow App

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    Server 1 - Follow App
    Mon 16
    Tue 17
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    Sun 22
    now
    Degraded Performance - Follow App and Stelo Insights - Push Notification Prod US
    Started 31 Mar 2025 00:02:01 (3 months ago), still ongoing
    Minor Incident
    Investigating
    Server 1 - Follow App
    Server 1 - Stelo App

    We are aware some customers may be experiencing service interruptions with push notifications for Follow app and Stelo app insights.

    Server 2 - Follow App
    Mon 16
    Tue 17
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    Sun 22
    now
    Server 3 - Follow App
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    Sun 22
    now

    Dexcom Incident Notification User Registration

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    now
    Server 1 - User Registration
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    Tue 17
    Wed 18
    Thu 19
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    Sat 21
    Sun 22
    now
    Performance Issue - G7 App
    Started 16 Jun 2025 18:06:50 (6 days ago), resolved 16 Jun 2025 18:26:13 (6 days ago)
    Minor Incident
    Resolved
    Server 1 - User Registration
    Server 1 - G7 App
    Server 2 - Dexcom ONE+ App
    Server 1 - Stelo App
    Server 2 - User Registration
    More...

    We are aware some customers may be experiencing service interruptions and are working to resolve the issue.

    Server 2 - User Registration
    Mon 16
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    Sun 22
    now
    Performance Issue - G7 App
    Started 16 Jun 2025 18:06:50 (6 days ago), resolved 16 Jun 2025 18:26:13 (6 days ago)
    Minor Incident
    Resolved
    Server 1 - User Registration
    Server 1 - G7 App
    Server 2 - Dexcom ONE+ App
    Server 1 - Stelo App
    Server 2 - User Registration
    More...

    We are aware some customers may be experiencing service interruptions and are working to resolve the issue.

    Server 3 - User Registration
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    Sun 22
    now
    Performance Issue - G7 App
    Started 16 Jun 2025 18:06:50 (6 days ago), resolved 16 Jun 2025 18:26:13 (6 days ago)
    Minor Incident
    Resolved
    Server 1 - User Registration
    Server 1 - G7 App
    Server 2 - Dexcom ONE+ App
    Server 1 - Stelo App
    Server 2 - User Registration
    More...

    We are aware some customers may be experiencing service interruptions and are working to resolve the issue.

    Dexcom Incident Notification Clarity

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    Server 1 - Clarity
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    Server 2 - Clarity
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    Server 3 - Clarity
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    Dexcom Incident Notification G7 App

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    now
    Server 1 - G7 App
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    Performance Issue - G7 App
    Started 16 Jun 2025 18:06:50 (6 days ago), resolved 16 Jun 2025 18:26:13 (6 days ago)
    Minor Incident
    Resolved
    Server 1 - User Registration
    Server 1 - G7 App
    Server 2 - Dexcom ONE+ App
    Server 1 - Stelo App
    Server 2 - User Registration
    More...

    We are aware some customers may be experiencing service interruptions and are working to resolve the issue.

    Server 2 - G7 App
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    Performance Issue - G7 App
    Started 16 Jun 2025 18:06:50 (6 days ago), resolved 16 Jun 2025 18:26:13 (6 days ago)
    Minor Incident
    Resolved
    Server 1 - User Registration
    Server 1 - G7 App
    Server 2 - Dexcom ONE+ App
    Server 1 - Stelo App
    Server 2 - User Registration
    More...

    We are aware some customers may be experiencing service interruptions and are working to resolve the issue.

    Server 3 - G7 App
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    Sun 22
    now
    Performance Issue - G7 App
    Started 16 Jun 2025 18:06:50 (6 days ago), resolved 16 Jun 2025 18:26:13 (6 days ago)
    Minor Incident
    Resolved
    Server 1 - User Registration
    Server 1 - G7 App
    Server 2 - Dexcom ONE+ App
    Server 1 - Stelo App
    Server 2 - User Registration
    More...

    We are aware some customers may be experiencing service interruptions and are working to resolve the issue.

    Dexcom Incident Notification G6 App

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    Server 1 - G6 App
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    Server 2 - G6 App
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    Server 3 - G6 App
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    Dexcom Incident Notification Dexcom ONE App

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    Server 2 - Dexcom ONE App
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    Dexcom Incident Notification Dexcom ONE+ App

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    Server 2 - Dexcom ONE+ App
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    Performance Issue - G7 App
    Started 16 Jun 2025 18:06:50 (6 days ago), resolved 16 Jun 2025 18:26:13 (6 days ago)
    Minor Incident
    Resolved
    Server 1 - User Registration
    Server 1 - G7 App
    Server 2 - Dexcom ONE+ App
    Server 1 - Stelo App
    Server 2 - User Registration
    More...

    We are aware some customers may be experiencing service interruptions and are working to resolve the issue.

    Dexcom Incident Notification Stelo App

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    Server 1 - Stelo App
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    Degraded Performance - Follow App and Stelo Insights - Push Notification Prod US
    Started 31 Mar 2025 00:02:01 (3 months ago), still ongoing
    Minor Incident
    Investigating
    Server 1 - Follow App
    Server 1 - Stelo App

    We are aware some customers may be experiencing service interruptions with push notifications for Follow app and Stelo app insights.

    Performance Issue - G7 App
    Started 16 Jun 2025 18:06:50 (6 days ago), resolved 16 Jun 2025 18:26:13 (6 days ago)
    Minor Incident
    Resolved
    Server 1 - User Registration
    Server 1 - G7 App
    Server 2 - Dexcom ONE+ App
    Server 1 - Stelo App
    Server 2 - User Registration
    More...

    We are aware some customers may be experiencing service interruptions and are working to resolve the issue.

    Dexcom Incident Notification Photo Upload

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    Server 1 - Photo Upload
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    Server 2 - Photo Upload
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    Server 3 - Photo Upload
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    Commonly Used Together