Dialogue status is Operational

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Last updated 1 minute ago from official status page. Learn more
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Dialogue Outage Survival Guide

A step-by-step guide to help you survive a Dialogue outage
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    Dialogue Components

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    Dialogue EU

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    Admin Portal (EU)
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    Care Platform (EU)
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    Dialogue Member Application (EU)
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    Dialogue CA

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    Dialogue Member Mobile Application
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    Care Platform
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    Dialogue Member Web Application
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    Admin Portal
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    Lumino Health Virtual Care Member Web Application
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    Consult + Member Web Application
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    Lumino Health Virtual Care Member Mobile Application
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    Consult + Member Mobile Application
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    Presto Client Reports
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    Sisense Self-Serve Client Reports
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    Filedrop
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    Dialogue US

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    Dialogue Member Application (US)
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    Sunlife Health360 Member Application (US)
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    Care Platform (US)
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    Admin Portal (US)
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    Sisense Self-Serve Client Reports (US)
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    Snowflake Data Sharing (US)
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    Filedrop (US)
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    Dialogue Website

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    Dialogue
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    Dialogue Alternatives

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    Polar webstore

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    Partial service outage for online shop customers
    Started 11 Oct 2024 14:43:16 (3 months ago), still ongoing
    Minor Incident
    Monitoring
    Polar webstore

    We are currently investigating this issue.

    Polar Data transfer to Nike

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    See all
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    Clinical Exchange Channel Partners including ePrescribe and Orders & Results
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    New Incident: Clinical Exchange - SFTP connected customers
    Started 3 Dec 2024 20:30:56 (2 months ago), still ongoing
    Minor Incident
    Identified
    Clinical Exchange Channel Partners including ePrescribe and Orders & Results
    Clinical Exchange Labs and Hospitals

    Clinical Exchange is experiencing delays with SFTP connected customers. Please note that this includes Lab orders and results. Messages are being delivered, but there is a potential delay of 1-2 hours for message delivery.

    REF 829464

    Clinical Document Collector API
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    Rcopia Region 1
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    Degraded Limited Distribution (LDN) Alerts in Rcopia Regions 1-5
    Started 29 Aug 2024 15:30:33 (5 months ago), still ongoing
    Minor Incident
    Identified
    Rcopia Region 1
    Rcopia Region 2
    Rcopia Region 3
    Rcopia Region 4
    Rcopia Region 5

    Users in the affected regions may experience degraded performance in the Limited Distribution Alerts feature, which can cause disruptions in this alert showing on the UI display.

    The issue is currently being identified, and our team is working to restore full functionality as soon as possible.

    Rcopia Region 2
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    Degraded Limited Distribution (LDN) Alerts in Rcopia Regions 1-5
    Started 29 Aug 2024 15:30:33 (5 months ago), still ongoing
    Minor Incident
    Identified
    Rcopia Region 1
    Rcopia Region 2
    Rcopia Region 3
    Rcopia Region 4
    Rcopia Region 5

    Users in the affected regions may experience degraded performance in the Limited Distribution Alerts feature, which can cause disruptions in this alert showing on the UI display.

    The issue is currently being identified, and our team is working to restore full functionality as soon as possible.

    See all
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    Doctolib France Doctolib for care teams

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    Doctolib pour les soignants est momentanément indisponible
    Started 10 Jul 2024 12:11:51 (6 months ago), still ongoing
    Major Incident
    Investigating
    Doctolib for care teams

    Nous rencontrons actuellement un incident technique qui peut vous empêcher d'utiliser nos services.

    Nous partagerons ici et aussi vite que possible des mises à jour sur la résolution de cet incident. Nous nous excusons pour tout désagrément occasionné, et nous vous remercions pour votre patience pendant que nos équipes travaillent à résoudre l'incident dans les plus brefs délais.

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    Commonly Used Together