Dialogue status is Operational

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Dialogue Member Mobile Application
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Lumino Health Virtual Care Member Mobile Application
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Consult + Member Mobile Application
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Active Incidents

No active incidents

Recently Resolved Incidents

L'application pour les membres n'affiche pas le sélecteur de symptômes lors de l'admission. // Member app does not display symptom picker on intake.
Started 20 Nov 2024 21:16:49 (12 hours ago), resolved 20 Nov 2024 21:32:27 (11 hours ago)
Major Incident
Resolved
Dialogue Member Mobile Application
Lumino Health Virtual Care Member Mobile Application
Consult + Member Mobile Application

Il se peut que certains membres ne parviennent pas à afficher le sélecteur de symptômes sur leur appareil mobile lors de l'admission.

//

Some members may fail to render the symptom picker on their mobile device during intake.

Dialogue Outage Survival Guide

A step-by-step guide to help you survive a Dialogue outage
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    Dialogue Components

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    Dialogue EU

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    Admin Portal (EU)
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    Care Platform (EU)
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    Dialogue Member Application (EU)
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    Dialogue CA

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    Dialogue Member Mobile Application
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    L'application pour les membres n'affiche pas le sélecteur de symptômes lors de l'admission. // Member app does not display symptom picker on intake.
    Started 20 Nov 2024 21:16:49 (12 hours ago), resolved 20 Nov 2024 21:32:27 (11 hours ago)
    Major Incident
    Resolved
    Dialogue Member Mobile Application
    Lumino Health Virtual Care Member Mobile Application
    Consult + Member Mobile Application

    Il se peut que certains membres ne parviennent pas à afficher le sélecteur de symptômes sur leur appareil mobile lors de l'admission.

    //

    Some members may fail to render the symptom picker on their mobile device during intake.

    Care Platform
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    Dialogue Member Web Application
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    Admin Portal
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    Lumino Health Virtual Care Member Web Application
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    Consult + Member Web Application
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    Lumino Health Virtual Care Member Mobile Application
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    L'application pour les membres n'affiche pas le sélecteur de symptômes lors de l'admission. // Member app does not display symptom picker on intake.
    Started 20 Nov 2024 21:16:49 (12 hours ago), resolved 20 Nov 2024 21:32:27 (11 hours ago)
    Major Incident
    Resolved
    Dialogue Member Mobile Application
    Lumino Health Virtual Care Member Mobile Application
    Consult + Member Mobile Application

    Il se peut que certains membres ne parviennent pas à afficher le sélecteur de symptômes sur leur appareil mobile lors de l'admission.

    //

    Some members may fail to render the symptom picker on their mobile device during intake.

    Consult + Member Mobile Application
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    L'application pour les membres n'affiche pas le sélecteur de symptômes lors de l'admission. // Member app does not display symptom picker on intake.
    Started 20 Nov 2024 21:16:49 (12 hours ago), resolved 20 Nov 2024 21:32:27 (11 hours ago)
    Major Incident
    Resolved
    Dialogue Member Mobile Application
    Lumino Health Virtual Care Member Mobile Application
    Consult + Member Mobile Application

    Il se peut que certains membres ne parviennent pas à afficher le sélecteur de symptômes sur leur appareil mobile lors de l'admission.

    //

    Some members may fail to render the symptom picker on their mobile device during intake.

    Presto Client Reports
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    Sisense Self-Serve Client Reports
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    Dialogue US

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    Dialogue Member Application (US)
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    Sunlife Health360 Member Application (US)
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    Care Platform (US)
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    Admin Portal (US)
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    Sisense Self-Serve Client Reports (US)
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    Snowflake Data Sharing (US)
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    Dialogue Website

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    Dialogue
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    Dialogue Alternatives

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    Polar webstore

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    Partial service outage for online shop customers
    Started 11 Oct 2024 14:43:16 (1 month ago), still ongoing
    Minor Incident
    Monitoring
    Polar webstore

    We are currently investigating this issue.

    Polar Data transfer to Nike

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    See all
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    Optum Solutions Clinical Decision Support

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    InterQual® Government Services
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    Rcopia Region 1
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    Degraded Limited Distribution (LDN) Alerts in Rcopia Regions 1-5
    Started 29 Aug 2024 15:30:33 (3 months ago), still ongoing
    Minor Incident
    Identified
    Rcopia Region 1
    Rcopia Region 2
    Rcopia Region 3
    Rcopia Region 4
    Rcopia Region 5

    Users in the affected regions may experience degraded performance in the Limited Distribution Alerts feature, which can cause disruptions in this alert showing on the UI display.

    The issue is currently being identified, and our team is working to restore full functionality as soon as possible.

    Rcopia Region 2
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    Degraded Limited Distribution (LDN) Alerts in Rcopia Regions 1-5
    Started 29 Aug 2024 15:30:33 (3 months ago), still ongoing
    Minor Incident
    Identified
    Rcopia Region 1
    Rcopia Region 2
    Rcopia Region 3
    Rcopia Region 4
    Rcopia Region 5

    Users in the affected regions may experience degraded performance in the Limited Distribution Alerts feature, which can cause disruptions in this alert showing on the UI display.

    The issue is currently being identified, and our team is working to restore full functionality as soon as possible.

    See all
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    CS Upstream
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    CS Upstream Site not reachable
    Started 18 Nov 2024 16:56:29 (3 days ago), still ongoing
    Incident without Impact
    Monitoring
    CS Upstream

    CS Upstream is down and we are investigating the issue.

    See all
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    Doctolib France Doctolib for care teams

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    Doctolib pour les soignants est momentanément indisponible
    Started 10 Jul 2024 12:11:51 (4 months ago), still ongoing
    Major Incident
    Investigating
    Doctolib for care teams

    Nous rencontrons actuellement un incident technique qui peut vous empêcher d'utiliser nos services.

    Nous partagerons ici et aussi vite que possible des mises à jour sur la résolution de cet incident. Nous nous excusons pour tout désagrément occasionné, et nous vous remercions pour votre patience pendant que nos équipes travaillent à résoudre l'incident dans les plus brefs délais.

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