Carestream Dental Status: check for Carestream Dental outages and issues

Carestream Dental status is Operational

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Electronic Prescriptions

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Sensei Cloud - US

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Support Call Platform

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See all 40 Carestream Dental components

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Active Incidents

No active incidents

Recently Resolved Incidents

Sensei Cloud - US

Started 22 Oct 2025 15:38:40 (4 days ago), resolved 22 Oct 2025 16:41:34 (4 days ago)

Major Incident

Resolved

Sensei Cloud - US

Carestream Dental is investigating reports of an issue with our Sensei Cloud - US service. Users may be unable to login or experiencing degraded performance.

See all updates

Sensei Cloud - US

Started 21 Oct 2025 20:15:39 (5 days ago), resolved 21 Oct 2025 21:23:38 (5 days ago)

Major Incident

Resolved

Sensei Cloud - US

Carestream Dental is investigating reports of an issue with our Sensei Cloud - US service. Users may be unable to login or experiencing degraded performance.

See all updates

Sensei Cloud - US

Started 21 Oct 2025 14:04:17 (5 days ago), resolved 21 Oct 2025 18:28:51 (5 days ago)

Major Incident

Resolved

Sensei Cloud - US

Carestream Dental is investigating reports of an issue with our Sensei Cloud - US service. Users may be unable to login or experiencing degraded performance.

See all updates

Issue with Electronic Prescriptions

Started 20 Oct 2025 13:27:40 (6 days ago), resolved 21 Oct 2025 12:34:22 (5 days ago)

Major Incident

Resolved

Electronic Prescriptions

Carestream Dental is investigating reports of an issue with Electronic Presciptions service. Users may be unable to issue prescriptions or be experiencing degraded performance.

See all updates

Issue with Support Call Platform

Started 20 Oct 2025 17:26:30 (6 days ago), resolved 21 Oct 2025 12:14:42 (5 days ago)

Major Incident

Resolved

Support Call Platform

Carestream Dental Service and Support is currently impacted by an active Azure Web Services incident. During this incident, customers may be unable to reach our team by phone, chat and email or we may be unable to make outbound contact to respond to earlier interactions.

See all updates

Sensei Cloud - US

Started 20 Oct 2025 15:38:12 (6 days ago), resolved 20 Oct 2025 17:16:35 (6 days ago)

Minor Incident

Resolved

Sensei Cloud - US

Carestream Dental is investigating reports of an issue with our Sensei Cloud - US service. Users may be unable to login or experiencing degraded performance.

See all updates

Carestream Dental Outage Survival Guide

A step-by-step guide to help you survive a Carestream Dental outage

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Carestream Dental Components

Carestream Dental

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Carestream Dental eServices

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Insurance Claims

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Insurance Verifications

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Electronic Remittance Advice

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Automated Statements

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Electronic Prescriptions

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Issue with Electronic Prescriptions

Started 20 Oct 2025 13:27:40 (6 days ago), resolved 21 Oct 2025 12:34:22 (5 days ago)

Major Incident

Resolved

Electronic Prescriptions

Carestream Dental is investigating reports of an issue with Electronic Presciptions service. Users may be unable to issue prescriptions or be experiencing degraded performance.

See all updates

Payments Processing

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eForms

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eReminders

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eConnections

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Rx Manager

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Carestream Dental Sensei Platform

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Sensei Cloud - US

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Sensei Cloud - US

Started 21 Oct 2025 14:04:17 (5 days ago), resolved 21 Oct 2025 18:28:51 (5 days ago)

Major Incident

Resolved

Sensei Cloud - US

Carestream Dental is investigating reports of an issue with our Sensei Cloud - US service. Users may be unable to login or experiencing degraded performance.

See all updates

Sensei Cloud - US

Started 21 Oct 2025 20:15:39 (5 days ago), resolved 21 Oct 2025 21:23:38 (5 days ago)

Major Incident

Resolved

Sensei Cloud - US

Carestream Dental is investigating reports of an issue with our Sensei Cloud - US service. Users may be unable to login or experiencing degraded performance.

See all updates

Sensei Cloud - US

Started 20 Oct 2025 15:38:12 (6 days ago), resolved 20 Oct 2025 17:16:35 (6 days ago)

Minor Incident

Resolved

Sensei Cloud - US

Carestream Dental is investigating reports of an issue with our Sensei Cloud - US service. Users may be unable to login or experiencing degraded performance.

See all updates

Sensei Cloud - US

Started 22 Oct 2025 15:38:40 (4 days ago), resolved 22 Oct 2025 16:41:34 (4 days ago)

Major Incident

Resolved

Sensei Cloud - US

Carestream Dental is investigating reports of an issue with our Sensei Cloud - US service. Users may be unable to login or experiencing degraded performance.

See all updates

Sensei Cloud - UK

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Sensei Gateway API

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Patient Manager

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Patient Forms

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Carestream Dental Hosted Practice Management and Imaging

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WinOMS Hosted

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OrthoTrac Hosted

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SoftDent Hosted

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PracticeWorks Hosted

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R4+ Hosted

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OMS Imaging Hosted

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Dental Imaging Hosted

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Orthodontic Imaging Hosted

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Carestream Dental Imaging Applications

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Imaging and Case Collaboration (ICC)

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CS Connect and Quick Connect

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CS Upstream

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AI Insights

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Swissmeda Cloud Imaging

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Click & Share

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Carestream Dental Licensing and General Services

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CS Activation

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PWSVR Licensing

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Dealer Page

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Software Update Management System - SUMS

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Support Call Platform

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Issue with Support Call Platform

Started 20 Oct 2025 17:26:30 (6 days ago), resolved 21 Oct 2025 12:14:42 (5 days ago)

Major Incident

Resolved

Support Call Platform

Carestream Dental Service and Support is currently impacted by an active Azure Web Services incident. During this incident, customers may be unable to reach our team by phone, chat and email or we may be unable to make outbound contact to respond to earlier interactions.

See all updates

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