Carestream Dental status is Minor Service Outage

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Carestream Dental Sensei Platform

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Patient Forms
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WinOMS Hosted
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SoftDent Hosted
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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

Issue with Patient Forms
Started 15 Apr 2025 21:06:09 (7 days ago), still ongoing
Major Incident
Investigating
Patient Forms

Carestream Dental is investigating reports of an issue with our Patient Forms service. Users of this service may be unable to process forms or be experiencing degraded performance.

Recently Resolved Incidents

Issue with Softdent Hosted
Started 21 Apr 2025 12:51:17 (1 day ago), resolved 21 Apr 2025 14:29:45 (1 day ago)
Major Incident
Resolved
SoftDent Hosted

Carestream Dental is investigating reports of an issue with our SoftDent Hosted service. Users of this service may be experiencing an outage or degraded performance.

Issue with WinOMS Hosted
Started 21 Apr 2025 13:17:18 (1 day ago), resolved 21 Apr 2025 14:29:29 (1 day ago)
Major Incident
Resolved
WinOMS Hosted

Carestream Dental is investigating reports of an issue with our WinOMS Hosted service. Users of this service may be experiencing an outage or degraded performance.

Carestream Dental Outage Survival Guide

A step-by-step guide to help you survive a Carestream Dental outage
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    Carestream Dental Components

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    Carestream Dental eServices

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    Insurance Claims
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    Insurance Verifications
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    Electronic Remittance Advice
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    Automated Statements
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    Electronic Prescriptions
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    Payments Processing
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    eForms
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    eReminders
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    eConnections
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    Rx Manager
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    Carestream Dental Sensei Platform

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    Sensei Cloud - US
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    Sensei Cloud - UK
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    Sensei Gateway API
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    Patient Manager
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    Patient Forms
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    Issue with Patient Forms
    Started 15 Apr 2025 21:06:09 (7 days ago), still ongoing
    Major Incident
    Investigating
    Patient Forms

    Carestream Dental is investigating reports of an issue with our Patient Forms service. Users of this service may be unable to process forms or be experiencing degraded performance.

    Carestream Dental Hosted Practice Management and Imaging

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    WinOMS Hosted
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    Issue with WinOMS Hosted
    Started 21 Apr 2025 13:17:18 (1 day ago), resolved 21 Apr 2025 14:29:29 (1 day ago)
    Major Incident
    Resolved
    WinOMS Hosted

    Carestream Dental is investigating reports of an issue with our WinOMS Hosted service. Users of this service may be experiencing an outage or degraded performance.

    OrthoTrac Hosted
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    SoftDent Hosted
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    Issue with Softdent Hosted
    Started 21 Apr 2025 12:51:17 (1 day ago), resolved 21 Apr 2025 14:29:45 (1 day ago)
    Major Incident
    Resolved
    SoftDent Hosted

    Carestream Dental is investigating reports of an issue with our SoftDent Hosted service. Users of this service may be experiencing an outage or degraded performance.

    PracticeWorks Hosted
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    R4+ Hosted
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    OMS Imaging Hosted
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    Dental Imaging Hosted
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    Orthodontic Imaging Hosted
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    Carestream Dental Imaging Applications

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    Imaging and Case Collaboration (ICC)
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    CS Connect and Quick Connect
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    CS Upstream
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    AI Insights
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    Swissmeda Cloud Imaging
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    Click & Share
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    Carestream Dental Licensing and General Services

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    CS Activation
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    PWSVR Licensing
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    Dealer Page
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    Software Update Management System - SUMS
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    Commonly Used Together