Carestream Dental status is Operational

Tue 20
Wed 21
Thu 22
Fri 23
Sat 24
Sun 25
Mon 26
now
Automated Statements
Tue 20
Wed 21
Thu 22
Fri 23
Sat 24
Sun 25
Mon 26
now
Last updated 1 minute ago from official status page. Learn more

You're checking on Carestream Dental - but is your own site converting?

Outages aren't the only thing that costs you visitors. Get a visual audit that shows exactly where your site loses conversions. Free, takes 2 minutes.

Audit Your Website Free →

Active Incidents

Issue with Patient Payment Link in Automated Statements
Started 20 May 2026 15:43:03 (5 months ago), still ongoing
Major Incident
Investigating
Automated Statements

Our payment processing partner is transitioning to a new platform that doesn't yet provide the reporting practices need to match patient payments to accounts. To prevent reconciliation issues, we've temporarily removed the payment link from electronic statements. Patients can still view their statements online but will need to contact the practice directly to make a payment. We're working with our partner to restore full functionality as quickly as possible and will post updates here as we have them. Thank you for your patience.

Recently Resolved Incidents

No recent incidents

Carestream Dental Outage Survival Guide

A step-by-step guide to help you survive a Carestream Dental outage
NaN%

    Carestream Dental Components

    Tue 20
    Wed 21
    Thu 22
    Fri 23
    Sat 24
    Sun 25
    Mon 26
    now

    Carestream Dental eServices

    Tue 20
    Wed 21
    Thu 22
    Fri 23
    Sat 24
    Sun 25
    Mon 26
    now
    Insurance Claims
    Tue 20
    Wed 21
    Thu 22
    Fri 23
    Sat 24
    Sun 25
    Mon 26
    now
    Insurance Verifications
    Tue 20
    Wed 21
    Thu 22
    Fri 23
    Sat 24
    Sun 25
    Mon 26
    now
    Electronic Remittance Advice
    Tue 20
    Wed 21
    Thu 22
    Fri 23
    Sat 24
    Sun 25
    Mon 26
    now
    Automated Statements
    Tue 20
    Wed 21
    Thu 22
    Fri 23
    Sat 24
    Sun 25
    Mon 26
    now
    Issue with Patient Payment Link in Automated Statements
    Started 20 May 2026 15:43:03 (5 months ago), still ongoing
    Major Incident
    Investigating
    Automated Statements

    Our payment processing partner is transitioning to a new platform that doesn't yet provide the reporting practices need to match patient payments to accounts. To prevent reconciliation issues, we've temporarily removed the payment link from electronic statements. Patients can still view their statements online but will need to contact the practice directly to make a payment. We're working with our partner to restore full functionality as quickly as possible and will post updates here as we have them. Thank you for your patience.

    Electronic Prescriptions
    Tue 20
    Wed 21
    Thu 22
    Fri 23
    Sat 24
    Sun 25
    Mon 26
    now
    Payment Manager - US
    Tue 20
    Wed 21
    Thu 22
    Fri 23
    Sat 24
    Sun 25
    Mon 26
    now
    Payment Manager - UK
    Tue 20
    Wed 21
    Thu 22
    Fri 23
    Sat 24
    Sun 25
    Mon 26
    now
    eForms
    Tue 20
    Wed 21
    Thu 22
    Fri 23
    Sat 24
    Sun 25
    Mon 26
    now
    eReminders
    Tue 20
    Wed 21
    Thu 22
    Fri 23
    Sat 24
    Sun 25
    Mon 26
    now
    eConnections
    Tue 20
    Wed 21
    Thu 22
    Fri 23
    Sat 24
    Sun 25
    Mon 26
    now
    Rx Manager
    Tue 20
    Wed 21
    Thu 22
    Fri 23
    Sat 24
    Sun 25
    Mon 26
    now

    Carestream Dental Sensei Platform

    Tue 20
    Wed 21
    Thu 22
    Fri 23
    Sat 24
    Sun 25
    Mon 26
    now
    Sensei Cloud - US
    Tue 20
    Wed 21
    Thu 22
    Fri 23
    Sat 24
    Sun 25
    Mon 26
    now
    Sensei Cloud - UK
    Tue 20
    Wed 21
    Thu 22
    Fri 23
    Sat 24
    Sun 25
    Mon 26
    now
    Sensei Gateway Service
    Tue 20
    Wed 21
    Thu 22
    Fri 23
    Sat 24
    Sun 25
    Mon 26
    now
    Patient Manager
    Tue 20
    Wed 21
    Thu 22
    Fri 23
    Sat 24
    Sun 25
    Mon 26
    now
    Patient Forms
    Tue 20
    Wed 21
    Thu 22
    Fri 23
    Sat 24
    Sun 25
    Mon 26
    now
    Patient Bridge
    Tue 20
    Wed 21
    Thu 22
    Fri 23
    Sat 24
    Sun 25
    Mon 26
    now

    Carestream Dental Hosted Practice Management and Imaging

    Tue 20
    Wed 21
    Thu 22
    Fri 23
    Sat 24
    Sun 25
    Mon 26
    now
    WinOMS Hosted
    Tue 20
    Wed 21
    Thu 22
    Fri 23
    Sat 24
    Sun 25
    Mon 26
    now
    OrthoTrac Hosted
    Tue 20
    Wed 21
    Thu 22
    Fri 23
    Sat 24
    Sun 25
    Mon 26
    now
    SoftDent Hosted
    Tue 20
    Wed 21
    Thu 22
    Fri 23
    Sat 24
    Sun 25
    Mon 26
    now
    PracticeWorks Hosted
    Tue 20
    Wed 21
    Thu 22
    Fri 23
    Sat 24
    Sun 25
    Mon 26
    now
    R4+ Hosted
    Tue 20
    Wed 21
    Thu 22
    Fri 23
    Sat 24
    Sun 25
    Mon 26
    now
    OMS Imaging Hosted
    Tue 20
    Wed 21
    Thu 22
    Fri 23
    Sat 24
    Sun 25
    Mon 26
    now
    Dental Imaging Hosted
    Tue 20
    Wed 21
    Thu 22
    Fri 23
    Sat 24
    Sun 25
    Mon 26
    now
    Orthodontic Imaging Hosted
    Tue 20
    Wed 21
    Thu 22
    Fri 23
    Sat 24
    Sun 25
    Mon 26
    now

    Carestream Dental Imaging Applications

    Tue 20
    Wed 21
    Thu 22
    Fri 23
    Sat 24
    Sun 25
    Mon 26
    now
    Imaging and Case Collaboration (ICC)
    Tue 20
    Wed 21
    Thu 22
    Fri 23
    Sat 24
    Sun 25
    Mon 26
    now
    CS Connect and Quick Connect
    Tue 20
    Wed 21
    Thu 22
    Fri 23
    Sat 24
    Sun 25
    Mon 26
    now
    CS Upstream
    Tue 20
    Wed 21
    Thu 22
    Fri 23
    Sat 24
    Sun 25
    Mon 26
    now
    AI Insights
    Tue 20
    Wed 21
    Thu 22
    Fri 23
    Sat 24
    Sun 25
    Mon 26
    now
    Swissmeda Cloud Imaging
    Tue 20
    Wed 21
    Thu 22
    Fri 23
    Sat 24
    Sun 25
    Mon 26
    now
    Click & Share
    Tue 20
    Wed 21
    Thu 22
    Fri 23
    Sat 24
    Sun 25
    Mon 26
    now

    Carestream Dental Licensing and General Services

    Tue 20
    Wed 21
    Thu 22
    Fri 23
    Sat 24
    Sun 25
    Mon 26
    now
    CS Activation
    Tue 20
    Wed 21
    Thu 22
    Fri 23
    Sat 24
    Sun 25
    Mon 26
    now
    PWSVR Licensing
    Tue 20
    Wed 21
    Thu 22
    Fri 23
    Sat 24
    Sun 25
    Mon 26
    now
    Dealer Page
    Tue 20
    Wed 21
    Thu 22
    Fri 23
    Sat 24
    Sun 25
    Mon 26
    now
    Software Update Management System - SUMS
    Tue 20
    Wed 21
    Thu 22
    Fri 23
    Sat 24
    Sun 25
    Mon 26
    now
    Support Call Platform
    Tue 20
    Wed 21
    Thu 22
    Fri 23
    Sat 24
    Sun 25
    Mon 26
    now

    Commonly Used Together

    Stay ahead of Carestream Dental outages
    Sign up to create a custom dashboard to monitor the services you rely on. 3,000+ services supported.