Ribbon Health status is Operational

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Ribbon Health Outage Survival Guide

A step-by-step guide to help you survive a Ribbon Health outage
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    Ribbon Health Components

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    Ribbon Health Providers Endpoint

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    Provider Search
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    Editing Providers
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    Ribbon Health Locations Endpoint

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    Locations Search
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    Editing Locations
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    Ribbon Health Reference Endpoints

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    Specialties
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    Insurances
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    Clinical Areas
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    Conditions
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    Treatments
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    Ribbon Health Other

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    Eligibility Check (powered by pVerify)
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    Procedure Cost Estimate
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    Ribbon Health Alternatives

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    Polar webstore

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    Partial service outage for online shop customers
    Started 11 Oct 2024 14:43:16 (1 month ago), still ongoing
    Minor Incident
    Monitoring
    Polar webstore

    We are currently investigating this issue.

    Polar Data transfer to Nike

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    Optum Solutions Clinical Decision Support

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    InterQual® Government Services
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    Rcopia Region 1
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    Degraded Limited Distribution (LDN) Alerts in Rcopia Regions 1-5
    Started 29 Aug 2024 15:30:33 (3 months ago), still ongoing
    Minor Incident
    Identified
    Rcopia Region 1
    Rcopia Region 2
    Rcopia Region 3
    Rcopia Region 4
    Rcopia Region 5

    Users in the affected regions may experience degraded performance in the Limited Distribution Alerts feature, which can cause disruptions in this alert showing on the UI display.

    The issue is currently being identified, and our team is working to restore full functionality as soon as possible.

    Rcopia Region 2
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    Degraded Limited Distribution (LDN) Alerts in Rcopia Regions 1-5
    Started 29 Aug 2024 15:30:33 (3 months ago), still ongoing
    Minor Incident
    Identified
    Rcopia Region 1
    Rcopia Region 2
    Rcopia Region 3
    Rcopia Region 4
    Rcopia Region 5

    Users in the affected regions may experience degraded performance in the Limited Distribution Alerts feature, which can cause disruptions in this alert showing on the UI display.

    The issue is currently being identified, and our team is working to restore full functionality as soon as possible.

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    CS Upstream
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    CS Upstream Site not reachable
    Started 18 Nov 2024 16:56:29 (3 days ago), still ongoing
    Incident without Impact
    Monitoring
    CS Upstream

    CS Upstream is down and we are investigating the issue.

    See all
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    Doctolib France Doctolib for care teams

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    Doctolib pour les soignants est momentanément indisponible
    Started 10 Jul 2024 12:11:51 (4 months ago), still ongoing
    Major Incident
    Investigating
    Doctolib for care teams

    Nous rencontrons actuellement un incident technique qui peut vous empêcher d'utiliser nos services.

    Nous partagerons ici et aussi vite que possible des mises à jour sur la résolution de cet incident. Nous nous excusons pour tout désagrément occasionné, et nous vous remercions pour votre patience pendant que nos équipes travaillent à résoudre l'incident dans les plus brefs délais.

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