DrFirst status is Operational

Fri 27
Sat 28
Sun 1
Mon 2
Tue 3
Wed 4
Thu 5
now
Last updated 1 minute ago from official status page. Learn more
Stay ahead of outages
Monitor DrFirst and the other services you depend on in one dashboard. Know when something breaks before your users do.
Stay ahead of site issues
Find usability, conversion, and SEO issues across your site. Get prompts to fix them in Cursor, Claude, Lovable, and other AI tools.
Stay ahead of competitors
Get AI-powered competitive analysis instantly. Monitor competitor pricing, features, and messaging changes.

Active Incidents

No active incidents

Recently Resolved Incidents

No recent incidents

DrFirst Outage Survival Guide

A step-by-step guide to help you survive a DrFirst outage
NaN%

    DrFirst Components

    Fri 27
    Sat 28
    Sun 1
    Mon 2
    Tue 3
    Wed 4
    Thu 5
    now

    DrFirst Backline

    Fri 27
    Sat 28
    Sun 1
    Mon 2
    Tue 3
    Wed 4
    Thu 5
    now

    DrFirst Canada

    Fri 27
    Sat 28
    Sun 1
    Mon 2
    Tue 3
    Wed 4
    Thu 5
    now
    e-Prescribing (Canada)
    Fri 27
    Sat 28
    Sun 1
    Mon 2
    Tue 3
    Wed 4
    Thu 5
    now
    Medication History (MedHx) Canada
    Fri 27
    Sat 28
    Sun 1
    Mon 2
    Tue 3
    Wed 4
    Thu 5
    now
    SmartSig (Canada)
    Fri 27
    Sat 28
    Sun 1
    Mon 2
    Tue 3
    Wed 4
    Thu 5
    now
    SmartScan (Canada)
    Fri 27
    Sat 28
    Sun 1
    Mon 2
    Tue 3
    Wed 4
    Thu 5
    now
    3rd Party Service: Pharmacy Data Network (Ontario)
    Fri 27
    Sat 28
    Sun 1
    Mon 2
    Tue 3
    Wed 4
    Thu 5
    now
    3rd Party Service: Drug Information System (BC)
    Fri 27
    Sat 28
    Sun 1
    Mon 2
    Tue 3
    Wed 4
    Thu 5
    now
    3rd Party Service: Pharmacy Network - Medication History (Canada)
    Fri 27
    Sat 28
    Sun 1
    Mon 2
    Tue 3
    Wed 4
    Thu 5
    now

    DrFirst Electronic Prescribing for Controlled Substances (EPCS)

    Fri 27
    Sat 28
    Sun 1
    Mon 2
    Tue 3
    Wed 4
    Thu 5
    now

    DrFirst Huddle

    Fri 27
    Sat 28
    Sun 1
    Mon 2
    Tue 3
    Wed 4
    Thu 5
    now

    DrFirst E-Prescribing Mobile (iPrescribe)

    Fri 27
    Sat 28
    Sun 1
    Mon 2
    Tue 3
    Wed 4
    Thu 5
    now

    DrFirst Medication History (MedHx)

    Fri 27
    Sat 28
    Sun 1
    Mon 2
    Tue 3
    Wed 4
    Thu 5
    now

    DrFirst Myndshft

    Fri 27
    Sat 28
    Sun 1
    Mon 2
    Tue 3
    Wed 4
    Thu 5
    now

    DrFirst Electronic Prior Authorization (Myndshft)

    Fri 27
    Sat 28
    Sun 1
    Mon 2
    Tue 3
    Wed 4
    Thu 5
    now
    Medical - Eligibility/Benefits Verification(BV)
    Fri 27
    Sat 28
    Sun 1
    Mon 2
    Tue 3
    Wed 4
    Thu 5
    now
    Medical - Batch Eligibility
    Fri 27
    Sat 28
    Sun 1
    Mon 2
    Tue 3
    Wed 4
    Thu 5
    now
    Medical - Patient Financial Responsibility(PFR)
    Fri 27
    Sat 28
    Sun 1
    Mon 2
    Tue 3
    Wed 4
    Thu 5
    now
    Medical - Prior Auth Requirements(PAR)
    Fri 27
    Sat 28
    Sun 1
    Mon 2
    Tue 3
    Wed 4
    Thu 5
    now
    Medical - Prior Auth Submission(PAS)
    Fri 27
    Sat 28
    Sun 1
    Mon 2
    Tue 3
    Wed 4
    Thu 5
    now
    Medical - PA Status Dashboard
    Fri 27
    Sat 28
    Sun 1
    Mon 2
    Tue 3
    Wed 4
    Thu 5
    now
    Pharmacy - Realtime Pharmacy Benefits(RTPB)
    Fri 27
    Sat 28
    Sun 1
    Mon 2
    Tue 3
    Wed 4
    Thu 5
    now
    Pharmacy - Pharmacy Prior Authorization
    Fri 27
    Sat 28
    Sun 1
    Mon 2
    Tue 3
    Wed 4
    Thu 5
    now
    Pharmacy - Eligibility/Benefits Verification
    Fri 27
    Sat 28
    Sun 1
    Mon 2
    Tue 3
    Wed 4
    Thu 5
    now

    DrFirst Population Risk Management (PRM)

    Fri 27
    Sat 28
    Sun 1
    Mon 2
    Tue 3
    Wed 4
    Thu 5
    now

    DrFirst Total Benefits (Provider Solutions)

    Fri 27
    Sat 28
    Sun 1
    Mon 2
    Tue 3
    Wed 4
    Thu 5
    now
    Electronic Prior Authorization (ePA)
    Fri 27
    Sat 28
    Sun 1
    Mon 2
    Tue 3
    Wed 4
    Thu 5
    now
    Price Transparency (mBc)
    Fri 27
    Sat 28
    Sun 1
    Mon 2
    Tue 3
    Wed 4
    Thu 5
    now

    DrFirst E-Prescribing Desktop (Rcopia)

    Fri 27
    Sat 28
    Sun 1
    Mon 2
    Tue 3
    Wed 4
    Thu 5
    now
    E-Prescribing Desktop Region 1 (Rcopia)
    Fri 27
    Sat 28
    Sun 1
    Mon 2
    Tue 3
    Wed 4
    Thu 5
    now
    E-Prescribing Desktop Region 2 (Rcopia)
    Fri 27
    Sat 28
    Sun 1
    Mon 2
    Tue 3
    Wed 4
    Thu 5
    now
    E-Prescribing Desktop Region 3 (Rcopia)
    Fri 27
    Sat 28
    Sun 1
    Mon 2
    Tue 3
    Wed 4
    Thu 5
    now
    E-Prescribing Desktop Region 4 (Rcopia)
    Fri 27
    Sat 28
    Sun 1
    Mon 2
    Tue 3
    Wed 4
    Thu 5
    now
    E-Prescribing Desktop Region 5 (Rcopia)
    Fri 27
    Sat 28
    Sun 1
    Mon 2
    Tue 3
    Wed 4
    Thu 5
    now
    E-Prescribing Desktop Staging Environment (Rcopia Staging Environment)
    Fri 27
    Sat 28
    Sun 1
    Mon 2
    Tue 3
    Wed 4
    Thu 5
    now

    DrFirst Prescription Engagement (RxInform)

    Fri 27
    Sat 28
    Sun 1
    Mon 2
    Tue 3
    Wed 4
    Thu 5
    now

    DrFirst Prescription Routing (Gadget)

    Fri 27
    Sat 28
    Sun 1
    Mon 2
    Tue 3
    Wed 4
    Thu 5
    now

    DrFirst Universal Login (IDaaS)

    Fri 27
    Sat 28
    Sun 1
    Mon 2
    Tue 3
    Wed 4
    Thu 5
    now

    DrFirst SmartSuite

    Fri 27
    Sat 28
    Sun 1
    Mon 2
    Tue 3
    Wed 4
    Thu 5
    now
    SmartAllergy
    Fri 27
    Sat 28
    Sun 1
    Mon 2
    Tue 3
    Wed 4
    Thu 5
    now
    SmartDrug
    Fri 27
    Sat 28
    Sun 1
    Mon 2
    Tue 3
    Wed 4
    Thu 5
    now
    SmartPharmacy
    Fri 27
    Sat 28
    Sun 1
    Mon 2
    Tue 3
    Wed 4
    Thu 5
    now
    System Migrations (SmartProcessor)
    Fri 27
    Sat 28
    Sun 1
    Mon 2
    Tue 3
    Wed 4
    Thu 5
    now
    SmartScan
    Fri 27
    Sat 28
    Sun 1
    Mon 2
    Tue 3
    Wed 4
    Thu 5
    now
    SmartSig
    Fri 27
    Sat 28
    Sun 1
    Mon 2
    Tue 3
    Wed 4
    Thu 5
    now
    SmartSwitch
    Fri 27
    Sat 28
    Sun 1
    Mon 2
    Tue 3
    Wed 4
    Thu 5
    now
    Prescription Renewals (SmartRenewal)
    Fri 27
    Sat 28
    Sun 1
    Mon 2
    Tue 3
    Wed 4
    Thu 5
    now

    DrFirst US Support Services

    Fri 27
    Sat 28
    Sun 1
    Mon 2
    Tue 3
    Wed 4
    Thu 5
    now
    DrFirst US Help Center
    Fri 27
    Sat 28
    Sun 1
    Mon 2
    Tue 3
    Wed 4
    Thu 5
    now
    DrFirst US Strategic & Premier Phone Support
    Fri 27
    Sat 28
    Sun 1
    Mon 2
    Tue 3
    Wed 4
    Thu 5
    now
    DrFirst US Live Messaging/Chat
    Fri 27
    Sat 28
    Sun 1
    Mon 2
    Tue 3
    Wed 4
    Thu 5
    now

    DrFirst iPrescribe Support Services

    Fri 27
    Sat 28
    Sun 1
    Mon 2
    Tue 3
    Wed 4
    Thu 5
    now
    iPrescribe Help Center
    Fri 27
    Sat 28
    Sun 1
    Mon 2
    Tue 3
    Wed 4
    Thu 5
    now
    iPrescribe Callback Support
    Fri 27
    Sat 28
    Sun 1
    Mon 2
    Tue 3
    Wed 4
    Thu 5
    now
    iPrescribe Live Messaging/Chat
    Fri 27
    Sat 28
    Sun 1
    Mon 2
    Tue 3
    Wed 4
    Thu 5
    now

    DrFirst Third-Party Vendor Services

    Fri 27
    Sat 28
    Sun 1
    Mon 2
    Tue 3
    Wed 4
    Thu 5
    now
    EPCS IDP (Experian/ID.me)
    Fri 27
    Sat 28
    Sun 1
    Mon 2
    Tue 3
    Wed 4
    Thu 5
    now
    PDMP
    Fri 27
    Sat 28
    Sun 1
    Mon 2
    Tue 3
    Wed 4
    Thu 5
    now
    InfinID
    Fri 27
    Sat 28
    Sun 1
    Mon 2
    Tue 3
    Wed 4
    Thu 5
    now
    Pharmacy Network - Prescribing
    Fri 27
    Sat 28
    Sun 1
    Mon 2
    Tue 3
    Wed 4
    Thu 5
    now
    Pharmacy Network - Medication History (US)
    Fri 27
    Sat 28
    Sun 1
    Mon 2
    Tue 3
    Wed 4
    Thu 5
    now

    Commonly Used Together