DrFirst Status
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Active Incidents
3rd Party Pharmacy Network - Prescribing Issue
Started 19 Mar 2026 21:20:03 (6 days ago), still ongoing
Minor Incident
Identified
Pharmacy Network - Prescribing
We are currently investigating an issue in which a small percentage of electronic prescriptions are not receiving verification responses from a third-party vendor. Prescriptions are continuing to be sent successfully, and our fallback protocol is active - ensuring pharmacies receive prescriptions within our standard fax window. We are working with the vendor to identify the root cause. We will provide updates as more information becomes available.
Recently Resolved Incidents
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InfinID
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Pharmacy Network - Prescribing
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3rd Party Pharmacy Network - Prescribing Issue
Started 19 Mar 2026 21:20:03 (6 days ago), still ongoing
Minor Incident
Identified
Pharmacy Network - Prescribing
We are currently investigating an issue in which a small percentage of electronic prescriptions are not receiving verification responses from a third-party vendor. Prescriptions are continuing to be sent successfully, and our fallback protocol is active - ensuring pharmacies receive prescriptions within our standard fax window. We are working with the vendor to identify the root cause. We will provide updates as more information becomes available.
Pharmacy Network - Medication History (US)
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