DrFirst Status: check for DrFirst outages and issues

DrFirst status is Operational

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Rcopia Region 1

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Rcopia Region 2

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Rcopia Region 3

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Rcopia Region 4

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Rcopia Region 5

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See all 55 DrFirst components

Last updated 1 minute ago from official status page. Learn more

Stay ahead of DrFirst outages

Active Incidents

Degraded Limited Distribution (LDN) Alerts in Rcopia Regions 1-5

Started 29 Aug 2024 15:30:33 (7 months ago), still ongoing

Minor Incident

Identified

Rcopia Region 1

Rcopia Region 2

Rcopia Region 3

Rcopia Region 4

Rcopia Region 5

Users in the affected regions may experience degraded performance in the Limited Distribution Alerts feature, which can cause disruptions in this alert showing on the UI display.

The issue is currently being identified, and our team is working to restore full functionality as soon as possible.

Recently Resolved Incidents

No recent incidents

DrFirst Outage Survival Guide

A step-by-step guide to help you survive a DrFirst outage

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DrFirst Components

DrFirst

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DrFirst Backline

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DrFirst Canada

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e-Prescribing (Canada)

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MedHx (Canada)

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SmartSig (Canada)

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SmartScan (Canada)

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3rd Party Service: Pharmacy Data Network (Ontario)

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3rd Party Service: Drug Information System (BC)

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3rd Party Service: Pharmacy Network - MedHx (Canada)

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DrFirst EPCS

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DrFirst Huddle

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DrFirst iPrescribe

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DrFirst MedHx

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DrFirst Myndshft

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DrFirst Myndshft

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Medical - Eligibility/Benefits Verification(BV)

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Medical - Batch Eligibility

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Medical - Patient Financial Responsibility(PFR)

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Medical - Prior Auth Requirements(PAR)

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Medical - Prior Auth Submission(PAS)

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Medical - PA Status Dashboard

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Pharmacy - Realtime Pharmacy Benefits(RTPB)

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Pharmacy - Pharmacy Prior Authorization

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Pharmacy - Eligibility/Benefits Verification

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DrFirst Population Risk Management (PRM)

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DrFirst Provider Solutions

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ePA

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mBC

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DrFirst Rcopia

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Rcopia Region 1

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Degraded Limited Distribution (LDN) Alerts in Rcopia Regions 1-5

Started 29 Aug 2024 15:30:33 (7 months ago), still ongoing

Minor Incident

Identified

Rcopia Region 1

Rcopia Region 2

Rcopia Region 3

Rcopia Region 4

Rcopia Region 5

Users in the affected regions may experience degraded performance in the Limited Distribution Alerts feature, which can cause disruptions in this alert showing on the UI display.

The issue is currently being identified, and our team is working to restore full functionality as soon as possible.

Rcopia Region 2

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Wed 26

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now

Degraded Limited Distribution (LDN) Alerts in Rcopia Regions 1-5

Started 29 Aug 2024 15:30:33 (7 months ago), still ongoing

Minor Incident

Identified

Rcopia Region 1

Rcopia Region 2

Rcopia Region 3

Rcopia Region 4

Rcopia Region 5

Users in the affected regions may experience degraded performance in the Limited Distribution Alerts feature, which can cause disruptions in this alert showing on the UI display.

The issue is currently being identified, and our team is working to restore full functionality as soon as possible.

Rcopia Region 3

Tue 25

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Thu 27

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Sun 30

Mon 31

now

Degraded Limited Distribution (LDN) Alerts in Rcopia Regions 1-5

Started 29 Aug 2024 15:30:33 (7 months ago), still ongoing

Minor Incident

Identified

Rcopia Region 1

Rcopia Region 2

Rcopia Region 3

Rcopia Region 4

Rcopia Region 5

Users in the affected regions may experience degraded performance in the Limited Distribution Alerts feature, which can cause disruptions in this alert showing on the UI display.

The issue is currently being identified, and our team is working to restore full functionality as soon as possible.

Rcopia Region 4

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Degraded Limited Distribution (LDN) Alerts in Rcopia Regions 1-5

Started 29 Aug 2024 15:30:33 (7 months ago), still ongoing

Minor Incident

Identified

Rcopia Region 1

Rcopia Region 2

Rcopia Region 3

Rcopia Region 4

Rcopia Region 5

Users in the affected regions may experience degraded performance in the Limited Distribution Alerts feature, which can cause disruptions in this alert showing on the UI display.

The issue is currently being identified, and our team is working to restore full functionality as soon as possible.

Rcopia Region 5

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now

Degraded Limited Distribution (LDN) Alerts in Rcopia Regions 1-5

Started 29 Aug 2024 15:30:33 (7 months ago), still ongoing

Minor Incident

Identified

Rcopia Region 1

Rcopia Region 2

Rcopia Region 3

Rcopia Region 4

Rcopia Region 5

Users in the affected regions may experience degraded performance in the Limited Distribution Alerts feature, which can cause disruptions in this alert showing on the UI display.

The issue is currently being identified, and our team is working to restore full functionality as soon as possible.

Rcopia Staging Environment

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DrFirst RxInform

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DrFirst SmartSuite

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SmartAllergy

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SmartDrug

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SmartPharmacy

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SmartProcessor

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SmartScan

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SmartSig

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SmartSwitch

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DrFirst Support Services

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Phone Support

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Help Center & Ticket Portal

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Help Center Messaging/Chat

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DrFirst Third-Party Vendor Services

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EPCS IDP (Experian/ID.me)

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PDMP

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InfinID

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Pharmacy Network - Prescribing

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Pharmacy Network - MedHx (US)

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DrFirst Status

Real-time updates of DrFirst issues and outages

DrFirst status is Operational

Rcopia Region 1

Rcopia Region 2

Rcopia Region 3

Rcopia Region 4

Rcopia Region 5

Active Incidents

Recently Resolved Incidents

DrFirst Outage Survival Guide

DrFirst Components

DrFirst Backline

DrFirst Canada

e-Prescribing (Canada)

MedHx (Canada)

SmartSig (Canada)

SmartScan (Canada)

3rd Party Service: Pharmacy Data Network (Ontario)

3rd Party Service: Drug Information System (BC)

3rd Party Service: Pharmacy Network - MedHx (Canada)

DrFirst EPCS

DrFirst Huddle

DrFirst iPrescribe

DrFirst MedHx

DrFirst Myndshft

DrFirst Myndshft

Medical - Eligibility/Benefits Verification(BV)

Medical - Batch Eligibility

Medical - Patient Financial Responsibility(PFR)

Medical - Prior Auth Requirements(PAR)

Medical - Prior Auth Submission(PAS)

Medical - PA Status Dashboard

Pharmacy - Realtime Pharmacy Benefits(RTPB)

Pharmacy - Pharmacy Prior Authorization

Pharmacy - Eligibility/Benefits Verification

DrFirst Population Risk Management (PRM)

DrFirst Provider Solutions

ePA

mBC

DrFirst Rcopia

Rcopia Region 1

Rcopia Region 2

Rcopia Region 3

Rcopia Region 4

Rcopia Region 5

Rcopia Staging Environment

DrFirst RxInform

DrFirst SmartSuite

SmartAllergy

SmartDrug

SmartPharmacy

SmartProcessor

SmartScan

SmartSig

SmartSwitch

DrFirst Support Services

Phone Support

Help Center & Ticket Portal

Help Center Messaging/Chat

DrFirst Third-Party Vendor Services

EPCS IDP (Experian/ID.me)

PDMP

InfinID

Pharmacy Network - Prescribing

Pharmacy Network - MedHx (US)

DrFirst Alternatives

Commonly Used Together