DrFirst Status
Real-time updates of DrFirst issues and outages
DrFirst status is Operational
DrFirst Backline
DrFirst EPCS
Rcopia Region 1
Rcopia Region 2
Rcopia Region 3
Rcopia Region 4
Rcopia Region 5
Active Incidents
Users in the affected regions may experience degraded performance in the Limited Distribution Alerts feature, which can cause disruptions in this alert showing on the UI display.
The issue is currently being identified, and our team is working to restore full functionality as soon as possible.
Recently Resolved Incidents
Some customers may experience intermittent performance issues with EPCS at this time. Our engineers are aware and working to resolve this as soon as possible.
Some customers may experience intermittent performance issues with Backline at this time. Our engineers are aware and working to resolve this as soon as possible.
DrFirst Outage Survival Guide
DrFirst Components
DrFirst Backline
Some customers may experience intermittent performance issues with Backline at this time. Our engineers are aware and working to resolve this as soon as possible.
DrFirst Canada
e-Prescribing (Canada)
MedHx (Canada)
SmartSig (Canada)
SmartScan (Canada)
3rd Party Service: Pharmacy Data Network (Ontario)
3rd Party Service: Drug Information System (BC)
3rd Party Service: Pharmacy Network - MedHx (Canada)
DrFirst EPCS
Some customers may experience intermittent performance issues with EPCS at this time. Our engineers are aware and working to resolve this as soon as possible.
DrFirst Huddle
DrFirst iPrescribe
DrFirst MedHx
DrFirst Myndshft
DrFirst Myndshft
Medical - Eligibility/Benefits Verification(BV)
Medical - Batch Eligibility
Medical - Patient Financial Responsibility(PFR)
Medical - Prior Auth Requirements(PAR)
Medical - Prior Auth Submission(PAS)
Medical - PA Status Dashboard
Pharmacy - Realtime Pharmacy Benefits(RTPB)
Pharmacy - Pharmacy Prior Authorization
Pharmacy - Eligibility/Benefits Verification
DrFirst Population Risk Management (PRM)
DrFirst Provider Solutions
ePA
mBC
DrFirst Rcopia
Rcopia Region 1
Users in the affected regions may experience degraded performance in the Limited Distribution Alerts feature, which can cause disruptions in this alert showing on the UI display.
The issue is currently being identified, and our team is working to restore full functionality as soon as possible.
Rcopia Region 2
Users in the affected regions may experience degraded performance in the Limited Distribution Alerts feature, which can cause disruptions in this alert showing on the UI display.
The issue is currently being identified, and our team is working to restore full functionality as soon as possible.
Rcopia Region 3
Users in the affected regions may experience degraded performance in the Limited Distribution Alerts feature, which can cause disruptions in this alert showing on the UI display.
The issue is currently being identified, and our team is working to restore full functionality as soon as possible.
Rcopia Region 4
Users in the affected regions may experience degraded performance in the Limited Distribution Alerts feature, which can cause disruptions in this alert showing on the UI display.
The issue is currently being identified, and our team is working to restore full functionality as soon as possible.
Rcopia Region 5
Users in the affected regions may experience degraded performance in the Limited Distribution Alerts feature, which can cause disruptions in this alert showing on the UI display.
The issue is currently being identified, and our team is working to restore full functionality as soon as possible.
