DrFirst status is Operational

Wed 11
Thu 12
Fri 13
Sat 14
Sun 15
Mon 16
Tue 17
now
Rcopia Region 1
Wed 11
Thu 12
Fri 13
Sat 14
Sun 15
Mon 16
Tue 17
now
Rcopia Region 2
Wed 11
Thu 12
Fri 13
Sat 14
Sun 15
Mon 16
Tue 17
now
Rcopia Region 3
Wed 11
Thu 12
Fri 13
Sat 14
Sun 15
Mon 16
Tue 17
now
Rcopia Region 4
Wed 11
Thu 12
Fri 13
Sat 14
Sun 15
Mon 16
Tue 17
now
Rcopia Region 5
Wed 11
Thu 12
Fri 13
Sat 14
Sun 15
Mon 16
Tue 17
now
Last updated 1 minute ago from official status page. Learn more
Stay ahead of DrFirst outages
Sign up to create a custom dashboard to monitor the services you rely on. 3,000+ services supported.

Active Incidents

Degraded Limited Distribution (LDN) Alerts in Rcopia Regions 1-5
Started 29 Aug 2024 15:30:33 (20 days ago), still ongoing
Minor Incident
Identified
Rcopia Region 1
Rcopia Region 2
Rcopia Region 3
Rcopia Region 4
Rcopia Region 5

Users in the affected regions may experience degraded performance in the Limited Distribution Alerts feature, which can cause disruptions in this alert showing on the UI display.

The issue is currently being identified, and our team is working to restore full functionality as soon as possible.

Recently Resolved Incidents

No recent incidents

DrFirst Outage Survival Guide

A step-by-step guide to help you survive a DrFirst outage
NaN%

    DrFirst Components

    Wed 11
    Thu 12
    Fri 13
    Sat 14
    Sun 15
    Mon 16
    Tue 17
    now

    DrFirst Backline

    Wed 11
    Thu 12
    Fri 13
    Sat 14
    Sun 15
    Mon 16
    Tue 17
    now

    DrFirst Canada

    Wed 11
    Thu 12
    Fri 13
    Sat 14
    Sun 15
    Mon 16
    Tue 17
    now
    e-Prescribing (Canada)
    Wed 11
    Thu 12
    Fri 13
    Sat 14
    Sun 15
    Mon 16
    Tue 17
    now
    MedHx (Canada)
    Wed 11
    Thu 12
    Fri 13
    Sat 14
    Sun 15
    Mon 16
    Tue 17
    now
    SmartSig (Canada)
    Wed 11
    Thu 12
    Fri 13
    Sat 14
    Sun 15
    Mon 16
    Tue 17
    now
    SmartScan (Canada)
    Wed 11
    Thu 12
    Fri 13
    Sat 14
    Sun 15
    Mon 16
    Tue 17
    now
    3rd Party Service: Pharmacy Data Network (Ontario)
    Wed 11
    Thu 12
    Fri 13
    Sat 14
    Sun 15
    Mon 16
    Tue 17
    now
    3rd Party Service: Drug Information System (BC)
    Wed 11
    Thu 12
    Fri 13
    Sat 14
    Sun 15
    Mon 16
    Tue 17
    now
    3rd Party Service: Pharmacy Network - MedHx (Canada)
    Wed 11
    Thu 12
    Fri 13
    Sat 14
    Sun 15
    Mon 16
    Tue 17
    now

    DrFirst EPCS

    Wed 11
    Thu 12
    Fri 13
    Sat 14
    Sun 15
    Mon 16
    Tue 17
    now

    DrFirst Huddle

    Wed 11
    Thu 12
    Fri 13
    Sat 14
    Sun 15
    Mon 16
    Tue 17
    now

    DrFirst iPrescribe

    Wed 11
    Thu 12
    Fri 13
    Sat 14
    Sun 15
    Mon 16
    Tue 17
    now

    DrFirst MedHx

    Wed 11
    Thu 12
    Fri 13
    Sat 14
    Sun 15
    Mon 16
    Tue 17
    now

    DrFirst Myndshft

    Wed 11
    Thu 12
    Fri 13
    Sat 14
    Sun 15
    Mon 16
    Tue 17
    now

    DrFirst Myndshft

    Wed 11
    Thu 12
    Fri 13
    Sat 14
    Sun 15
    Mon 16
    Tue 17
    now
    Medical - Eligibility/Benefits Verification(BV)
    Wed 11
    Thu 12
    Fri 13
    Sat 14
    Sun 15
    Mon 16
    Tue 17
    now
    Medical - Batch Eligibility
    Wed 11
    Thu 12
    Fri 13
    Sat 14
    Sun 15
    Mon 16
    Tue 17
    now
    Medical - Patient Financial Responsibility(PFR)
    Wed 11
    Thu 12
    Fri 13
    Sat 14
    Sun 15
    Mon 16
    Tue 17
    now
    Medical - Prior Auth Requirements(PAR)
    Wed 11
    Thu 12
    Fri 13
    Sat 14
    Sun 15
    Mon 16
    Tue 17
    now
    Medical - Prior Auth Submission(PAS)
    Wed 11
    Thu 12
    Fri 13
    Sat 14
    Sun 15
    Mon 16
    Tue 17
    now
    Medical - PA Status Dashboard
    Wed 11
    Thu 12
    Fri 13
    Sat 14
    Sun 15
    Mon 16
    Tue 17
    now
    Pharmacy - Realtime Pharmacy Benefits(RTPB)
    Wed 11
    Thu 12
    Fri 13
    Sat 14
    Sun 15
    Mon 16
    Tue 17
    now
    Pharmacy - Pharmacy Prior Authorization
    Wed 11
    Thu 12
    Fri 13
    Sat 14
    Sun 15
    Mon 16
    Tue 17
    now
    Pharmacy - Eligibility/Benefits Verification
    Wed 11
    Thu 12
    Fri 13
    Sat 14
    Sun 15
    Mon 16
    Tue 17
    now

    DrFirst Population Risk Management (PRM)

    Wed 11
    Thu 12
    Fri 13
    Sat 14
    Sun 15
    Mon 16
    Tue 17
    now

    DrFirst Provider Solutions

    Wed 11
    Thu 12
    Fri 13
    Sat 14
    Sun 15
    Mon 16
    Tue 17
    now
    ePA
    Wed 11
    Thu 12
    Fri 13
    Sat 14
    Sun 15
    Mon 16
    Tue 17
    now
    mBC
    Wed 11
    Thu 12
    Fri 13
    Sat 14
    Sun 15
    Mon 16
    Tue 17
    now

    DrFirst Rcopia

    Wed 11
    Thu 12
    Fri 13
    Sat 14
    Sun 15
    Mon 16
    Tue 17
    now
    Rcopia Region 1
    Wed 11
    Thu 12
    Fri 13
    Sat 14
    Sun 15
    Mon 16
    Tue 17
    now
    Degraded Limited Distribution (LDN) Alerts in Rcopia Regions 1-5
    Started 29 Aug 2024 15:30:33 (20 days ago), still ongoing
    Minor Incident
    Identified
    Rcopia Region 1
    Rcopia Region 2
    Rcopia Region 3
    Rcopia Region 4
    Rcopia Region 5

    Users in the affected regions may experience degraded performance in the Limited Distribution Alerts feature, which can cause disruptions in this alert showing on the UI display.

    The issue is currently being identified, and our team is working to restore full functionality as soon as possible.

    Rcopia Region 2
    Wed 11
    Thu 12
    Fri 13
    Sat 14
    Sun 15
    Mon 16
    Tue 17
    now
    Degraded Limited Distribution (LDN) Alerts in Rcopia Regions 1-5
    Started 29 Aug 2024 15:30:33 (20 days ago), still ongoing
    Minor Incident
    Identified
    Rcopia Region 1
    Rcopia Region 2
    Rcopia Region 3
    Rcopia Region 4
    Rcopia Region 5

    Users in the affected regions may experience degraded performance in the Limited Distribution Alerts feature, which can cause disruptions in this alert showing on the UI display.

    The issue is currently being identified, and our team is working to restore full functionality as soon as possible.

    Rcopia Region 3
    Wed 11
    Thu 12
    Fri 13
    Sat 14
    Sun 15
    Mon 16
    Tue 17
    now
    Degraded Limited Distribution (LDN) Alerts in Rcopia Regions 1-5
    Started 29 Aug 2024 15:30:33 (20 days ago), still ongoing
    Minor Incident
    Identified
    Rcopia Region 1
    Rcopia Region 2
    Rcopia Region 3
    Rcopia Region 4
    Rcopia Region 5

    Users in the affected regions may experience degraded performance in the Limited Distribution Alerts feature, which can cause disruptions in this alert showing on the UI display.

    The issue is currently being identified, and our team is working to restore full functionality as soon as possible.

    Rcopia Region 4
    Wed 11
    Thu 12
    Fri 13
    Sat 14
    Sun 15
    Mon 16
    Tue 17
    now
    Degraded Limited Distribution (LDN) Alerts in Rcopia Regions 1-5
    Started 29 Aug 2024 15:30:33 (20 days ago), still ongoing
    Minor Incident
    Identified
    Rcopia Region 1
    Rcopia Region 2
    Rcopia Region 3
    Rcopia Region 4
    Rcopia Region 5

    Users in the affected regions may experience degraded performance in the Limited Distribution Alerts feature, which can cause disruptions in this alert showing on the UI display.

    The issue is currently being identified, and our team is working to restore full functionality as soon as possible.

    Rcopia Region 5
    Wed 11
    Thu 12
    Fri 13
    Sat 14
    Sun 15
    Mon 16
    Tue 17
    now
    Degraded Limited Distribution (LDN) Alerts in Rcopia Regions 1-5
    Started 29 Aug 2024 15:30:33 (20 days ago), still ongoing
    Minor Incident
    Identified
    Rcopia Region 1
    Rcopia Region 2
    Rcopia Region 3
    Rcopia Region 4
    Rcopia Region 5

    Users in the affected regions may experience degraded performance in the Limited Distribution Alerts feature, which can cause disruptions in this alert showing on the UI display.

    The issue is currently being identified, and our team is working to restore full functionality as soon as possible.

    Rcopia Staging Environment
    Wed 11
    Thu 12
    Fri 13
    Sat 14
    Sun 15
    Mon 16
    Tue 17
    now

    DrFirst RxInform

    Wed 11
    Thu 12
    Fri 13
    Sat 14
    Sun 15
    Mon 16
    Tue 17
    now

    DrFirst SmartSuite

    Wed 11
    Thu 12
    Fri 13
    Sat 14
    Sun 15
    Mon 16
    Tue 17
    now
    SmartAllergy
    Wed 11
    Thu 12
    Fri 13
    Sat 14
    Sun 15
    Mon 16
    Tue 17
    now
    SmartDrug
    Wed 11
    Thu 12
    Fri 13
    Sat 14
    Sun 15
    Mon 16
    Tue 17
    now
    SmartPharmacy
    Wed 11
    Thu 12
    Fri 13
    Sat 14
    Sun 15
    Mon 16
    Tue 17
    now
    SmartProcessor
    Wed 11
    Thu 12
    Fri 13
    Sat 14
    Sun 15
    Mon 16
    Tue 17
    now
    SmartScan
    Wed 11
    Thu 12
    Fri 13
    Sat 14
    Sun 15
    Mon 16
    Tue 17
    now
    SmartSig
    Wed 11
    Thu 12
    Fri 13
    Sat 14
    Sun 15
    Mon 16
    Tue 17
    now
    SmartSwitch
    Wed 11
    Thu 12
    Fri 13
    Sat 14
    Sun 15
    Mon 16
    Tue 17
    now

    DrFirst Support Services

    Wed 11
    Thu 12
    Fri 13
    Sat 14
    Sun 15
    Mon 16
    Tue 17
    now
    Phone Support
    Wed 11
    Thu 12
    Fri 13
    Sat 14
    Sun 15
    Mon 16
    Tue 17
    now
    Help Center & Ticket Portal
    Wed 11
    Thu 12
    Fri 13
    Sat 14
    Sun 15
    Mon 16
    Tue 17
    now
    Help Center Messaging/Chat
    Wed 11
    Thu 12
    Fri 13
    Sat 14
    Sun 15
    Mon 16
    Tue 17
    now

    DrFirst Third-Party Vendor Services

    Wed 11
    Thu 12
    Fri 13
    Sat 14
    Sun 15
    Mon 16
    Tue 17
    now
    EPCS IDP (Experian/ID.me)
    Wed 11
    Thu 12
    Fri 13
    Sat 14
    Sun 15
    Mon 16
    Tue 17
    now
    PDMP
    Wed 11
    Thu 12
    Fri 13
    Sat 14
    Sun 15
    Mon 16
    Tue 17
    now
    InfinID
    Wed 11
    Thu 12
    Fri 13
    Sat 14
    Sun 15
    Mon 16
    Tue 17
    now
    Pharmacy Network - Prescribing
    Wed 11
    Thu 12
    Fri 13
    Sat 14
    Sun 15
    Mon 16
    Tue 17
    now
    Pharmacy Network - MedHx (US)
    Wed 11
    Thu 12
    Fri 13
    Sat 14
    Sun 15
    Mon 16
    Tue 17
    now

    DrFirst Alternatives

    Wed 11
    Thu 12
    Fri 13
    Sat 14
    Sun 15
    Mon 16
    Tue 17
    now

    Polar Data transfer to Nike

    Wed 11
    Thu 12
    Fri 13
    Sat 14
    Sun 15
    Mon 16
    Tue 17
    now
    See all
    Wed 11
    Thu 12
    Fri 13
    Sat 14
    Sun 15
    Mon 16
    Tue 17
    now
    Wed 11
    Thu 12
    Fri 13
    Sat 14
    Sun 15
    Mon 16
    Tue 17
    now
    Wed 11
    Thu 12
    Fri 13
    Sat 14
    Sun 15
    Mon 16
    Tue 17
    now
    Wed 11
    Thu 12
    Fri 13
    Sat 14
    Sun 15
    Mon 16
    Tue 17
    now

    Optum Solutions Clinical Decision Support

    Wed 11
    Thu 12
    Fri 13
    Sat 14
    Sun 15
    Mon 16
    Tue 17
    now
    InterQual® Government Services
    Wed 11
    Thu 12
    Fri 13
    Sat 14
    Sun 15
    Mon 16
    Tue 17
    now
    See all
    Wed 11
    Thu 12
    Fri 13
    Sat 14
    Sun 15
    Mon 16
    Tue 17
    now
    Wed 11
    Thu 12
    Fri 13
    Sat 14
    Sun 15
    Mon 16
    Tue 17
    now
    Wed 11
    Thu 12
    Fri 13
    Sat 14
    Sun 15
    Mon 16
    Tue 17
    now

    Doctolib France Doctolib for care teams

    Wed 11
    Thu 12
    Fri 13
    Sat 14
    Sun 15
    Mon 16
    Tue 17
    now
    Doctolib pour les soignants est momentanément indisponible
    Started 10 Jul 2024 12:11:51 (2 months ago), still ongoing
    Major Incident
    Investigating
    Doctolib for care teams

    Nous rencontrons actuellement un incident technique qui peut vous empêcher d'utiliser nos services.

    Nous partagerons ici et aussi vite que possible des mises à jour sur la résolution de cet incident. Nous nous excusons pour tout désagrément occasionné, et nous vous remercions pour votre patience pendant que nos équipes travaillent à résoudre l'incident dans les plus brefs délais.

    See all

    Commonly Used Together