DrFirst Status
Real-time updates of DrFirst issues and outages
DrFirst status is Operational
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PDMP
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Last updated 1 minute ago from official status page. Learn more
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Active Incidents
No active incidents
Recently Resolved Incidents
PDMP Third-Party Incident
Started 2 Sep 2025 15:03:37 (7 days ago), resolved 2 Sep 2025 18:28:07 (7 days ago)
Minor Incident
Resolved
PDMP
Customers may experience issues accessing Patient Searches via PMP gateway and PDMP reports might not be available. We are working with our partner and will keep this page updated.
DrFirst Outage Survival Guide
A step-by-step guide to help you survive a DrFirst outage
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DrFirst Components
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DrFirst Backline
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DrFirst Canada
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e-Prescribing (Canada)
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Medication History (MedHx) Canada
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SmartSig (Canada)
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SmartScan (Canada)
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3rd Party Service: Pharmacy Data Network (Ontario)
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3rd Party Service: Drug Information System (BC)
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3rd Party Service: Pharmacy Network - Medication History (Canada)
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DrFirst Electronic Prescribing for Controlled Substances (EPCS)
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DrFirst Huddle
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DrFirst E-Prescribing Mobile (iPrescribe)
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DrFirst Medication History (MedHx)
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DrFirst Electronic Prior Authorization (Myndshft)
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DrFirst Myndshft
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Medical - Eligibility/Benefits Verification(BV)
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Medical - Batch Eligibility
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Medical - Patient Financial Responsibility(PFR)
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Medical - Prior Auth Requirements(PAR)
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Medical - Prior Auth Submission(PAS)
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Medical - PA Status Dashboard
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Pharmacy - Realtime Pharmacy Benefits(RTPB)
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Pharmacy - Pharmacy Prior Authorization
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Pharmacy - Eligibility/Benefits Verification
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DrFirst Population Risk Management (PRM)
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DrFirst Total Benefits (Provider Solutions)
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Electronic Prior Authorization (ePA)
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Price Transparency (mBc)
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DrFirst E-Prescribing Desktop (Rcopia)
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E-Prescribing Desktop Region 1 (Rcopia)
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E-Prescribing Desktop Region 2 (Rcopia)
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E-Prescribing Desktop Region 3 (Rcopia)
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E-Prescribing Desktop Region 4 (Rcopia)
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E-Prescribing Desktop Region 5 (Rcopia)
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E-Prescribing Desktop Staging Environment (Rcopia Staging Environment)
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DrFirst Patient Engagement (RxInform)
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DrFirst SmartSuite
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SmartAllergy
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SmartDrug
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SmartPharmacy
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System Migrations (SmartProcessor)
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SmartScan
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SmartSig
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SmartSwitch
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DrFirst Support Services
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Phone Support
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Help Center & Ticket Portal
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Help Center Messaging/Chat
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DrFirst Third-Party Vendor Services
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EPCS IDP (Experian/ID.me)
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PDMP
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PDMP Third-Party Incident
Started 2 Sep 2025 15:03:37 (7 days ago), resolved 2 Sep 2025 18:28:07 (7 days ago)
Minor Incident
Resolved
PDMP
Customers may experience issues accessing Patient Searches via PMP gateway and PDMP reports might not be available. We are working with our partner and will keep this page updated.
InfinID
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Pharmacy Network - Prescribing
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Pharmacy Network - Medication History (US)
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