DrFirst Status
Real-time updates of DrFirst issues and outages
DrFirst status is Operational
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Pharmacy Network - Prescribing
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Active Incidents
No active incidents
Recently Resolved Incidents
Intermittent Performance Issues - Pharmacy Network - Prescribing
Started 2 Nov 2026 15:53:06 (7 hours ago), resolved 2 Nov 2026 19:07:48 (4 hours ago)
Minor Incident
Resolved
Pharmacy Network - Prescribing
Some customers may experience intermittent performance issues while sending prescription at this time. Our engineers are aware and working with third party vendor to resolve this as soon as possible.
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DrFirst Components
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DrFirst Backline
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DrFirst Canada
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e-Prescribing (Canada)
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Medication History (MedHx) Canada
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SmartSig (Canada)
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SmartScan (Canada)
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3rd Party Service: Drug Information System (BC)
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3rd Party Service: Pharmacy Data Network (Ontario)
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3rd Party Service: Pharmacy Network - Medication History (Canada)
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DrFirst Electronic Prescribing for Controlled Substances (EPCS)
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DrFirst Huddle
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DrFirst E-Prescribing Mobile (iPrescribe)
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DrFirst InfinID
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DrFirst Medication History (MedHx)
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DrFirst Electronic Prior Authorization (Myndshft)
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DrFirst Myndshft
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Medical - Eligibility/Benefits Verification(BV)
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Medical - Batch Eligibility
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Medical - Patient Financial Responsibility(PFR)
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Medical - Prior Auth Requirements(PAR)
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Medical - Prior Auth Submission(PAS)
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Medical - PA Status Dashboard
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Pharmacy - Realtime Pharmacy Benefits(RTPB)
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Pharmacy - Pharmacy Prior Authorization
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Pharmacy - Eligibility/Benefits Verification
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DrFirst Population Risk Management (PRM)
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DrFirst Total Benefits (Provider Solutions)
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Electronic Prior Authorization (ePA)
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Price Transparency (mBC)
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Eligibility - Pharmacy Benefits
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DrFirst E-Prescribing Desktop (Rcopia)
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E-Prescribing Desktop Region 1 (Rcopia)
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E-Prescribing Desktop Region 2 (Rcopia)
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E-Prescribing Desktop Region 3 (Rcopia)
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E-Prescribing Desktop Region 4 (Rcopia)
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E-Prescribing Desktop Region 5 (Rcopia)
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E-Prescribing Desktop Staging Environment (Rcopia Staging Environment)
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DrFirst Prescription Engagement (RxInform)
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DrFirst Prescription Routing (Gadget)
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DrFirst Universal Login (IDaaS)
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DrFirst SFTP Services
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DrFirst SmartSuite
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SmartAllergy
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SmartDrug
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SmartPharmacy
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System Migrations (SmartProcessor)
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SmartScan
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SmartSig
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SmartSwitch
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Prescription Renewals (SmartRenewal)
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DrFirst US Support Services
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DrFirst US Help Center
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DrFirst US Strategic & Premier Phone Support
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DrFirst US Live Messaging/Chat
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DrFirst iPrescribe Support Services
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iPrescribe Help Center
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iPrescribe Callback Support
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DrFirst Third-Party Vendor Services
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EPCS IDP (Experian/ID.me)
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PDMP
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Pharmacy Network - Prescribing
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Intermittent Performance Issues - Pharmacy Network - Prescribing
Started 2 Nov 2026 15:53:06 (7 hours ago), resolved 2 Nov 2026 19:07:48 (4 hours ago)
Minor Incident
Resolved
Pharmacy Network - Prescribing
Some customers may experience intermittent performance issues while sending prescription at this time. Our engineers are aware and working with third party vendor to resolve this as soon as possible.
Pharmacy Network - Medication History (US)
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DrFirst Alternatives
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