Cytracom Status
Real-time updates of Cytracom issues and outages
Cytracom status is Operational
Call Completion
US-SouthEast (ATL) Region
US-SouthCentral (DFW) Region
Unity Portal
Unity Authentication
Active Incidents
No active incidents
Recently Resolved Incidents
We have identified the root cause of an issue impacting the Unity portal and authentication. Partners and end users on the Unity platform may see issues accessing the Unity portal or creating new authentication sessions.
We have identified an issue causing a partial service degradation for a subset of customers in the US-SouthCentral ControlOne region.
ControlOne Bridges may experience intermittent connectivity
Cytracom Engineering has identified an issue impairing voice services for a subset of our customers. We are investigating the root cause and working towards a full resolution. As updates become available, they will be posted here.
Customers may experience delays or failures when placing or receiving calls.
We have identified an issue causing a service degradation for a subset of customers in the US-SouthEast ControlOne region.
Cytracom Outage Survival Guide
Cytracom Components
Cytracom Voice Services
Call Completion
Cytracom Engineering has identified an issue impairing voice services for a subset of our customers. We are investigating the root cause and working towards a full resolution. As updates become available, they will be posted here.
Customers may experience delays or failures when placing or receiving calls.
BLF Presence
Voicemail
Call Center
Cytracom Fax Services
Fax Completion
Desktop Fax
Cytracom Business Messaging
Cytracom Client Applications
Desktop
Cytracom iOS
Cytracom Android
Contacts
Cytracom Management
UC Management Portal
Partner Portal
Billing Services
Cytracom Integrations
Cytracom ControlOne
ControlOne Management Portal
Cytracom ControlOne Routing Services
US-NorthEast (EWR) Region
US-SouthEast (ATL) Region
We have identified an issue causing a service degradation for a subset of customers in the US-SouthEast ControlOne region.
US-MidWest (ORD) Region
US-SouthCentral (DFW) Region
We have identified an issue causing a partial service degradation for a subset of customers in the US-SouthCentral ControlOne region.
ControlOne Bridges may experience intermittent connectivity
US-NorthWest (SEA) Region
US-SouthWest (LAX) Region
Cytracom Unity
Unity Portal
We have identified the root cause of an issue impacting the Unity portal and authentication. Partners and end users on the Unity platform may see issues accessing the Unity portal or creating new authentication sessions.
Unity Authentication
We have identified the root cause of an issue impacting the Unity portal and authentication. Partners and end users on the Unity platform may see issues accessing the Unity portal or creating new authentication sessions.