Cytracom Status

Cytracom Status

Real-time updates of Cytracom issues and outages

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Cytracom status is Minor Service Outage

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Cytracom Voice Services

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Call Completion
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Cytracom ControlOne Routing Services

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US-SouthEast (ATL) Region
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US-SouthWest (LAX) Region
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Last updated 1 minute ago from official status page. Learn more

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Active Incidents

UCaaS: Intermittent Call Audio Issue
Started 2 Sep 2026 18:48:27 (16 hours ago), still ongoing
Major Incident
Identified
Call Completion

We are currently investigating an issue affecting inbound calls for some customers.

The disruption is related to a fiber network failure impacting one of our upstream service providers. Our team is actively working with the provider to monitor recovery and restore normal inbound calling as quickly as possible.

Outbound calling (unless routed through this provider) and other services are not currently impacted.

We will provide additional updates as more information becomes available.

See all updates
ControlOne partial service degradation in the US-SouthWest (LAX) Region
Started 2 Sep 2026 16:07:32 (19 hours ago), still ongoing
Minor Incident
Monitoring
US-SouthWest (LAX) Region

We are currently investigating a partial service degradation in the US-SouthWest (LAX) Region. Some customers are experiencing higher than normal latency and intermittent connectivity.

See all updates

Recently Resolved Incidents

ControlOne partial service degradation in US-SouthEast (ATL) region
Started 28 Aug 2026 17:29:58 (6 days ago), resolved 28 Aug 2026 23:36:41 (5 days ago)
Minor Incident
Resolved
US-SouthEast (ATL) Region

We are currently investigating a partial service degradation in the US-Southeast (ATL) Region impacting bridge connectivity for a subset of customers.

See all updates

Cytracom Outage Survival Guide

A step-by-step guide to help you survive a Cytracom outage
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    Cytracom Components

    Cytracom Status

    Cytracom

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    Cytracom Voice Services

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    Fri 28
    Sat 29
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    Mon 31
    Tue 1
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    now
    Call Completion
    Thu 27
    Fri 28
    Sat 29
    Sun 30
    Mon 31
    Tue 1
    Wed 2
    now
    UCaaS: Intermittent Call Audio Issue
    Started 2 Sep 2026 18:48:27 (16 hours ago), still ongoing
    Major Incident
    Identified
    Call Completion

    We are currently investigating an issue affecting inbound calls for some customers.

    The disruption is related to a fiber network failure impacting one of our upstream service providers. Our team is actively working with the provider to monitor recovery and restore normal inbound calling as quickly as possible.

    Outbound calling (unless routed through this provider) and other services are not currently impacted.

    We will provide additional updates as more information becomes available.

    See all updates
    BLF Presence
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    Voicemail
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    Call Center
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    Caller ID Resolution
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    SpamGuard Service
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    Cytracom Fax Services

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    Fax Completion
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    Desktop Fax
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    Cytracom Business Messaging

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    Cytracom Client Applications

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    Desktop
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    Cytracom iOS
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    Cytracom Android
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    Contacts
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    Cytracom Management

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    UC Management Portal
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    Partner Portal
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    Billing Services
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    Cytracom Integrations

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    Cytracom ControlOne

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    ControlOne Management Portal
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    Cytracom ControlOne Routing Services

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    US-NorthEast (EWR) Region
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    US-SouthEast (ATL) Region
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    ControlOne partial service degradation in US-SouthEast (ATL) region
    Started 28 Aug 2026 17:29:58 (6 days ago), resolved 28 Aug 2026 23:36:41 (5 days ago)
    Minor Incident
    Resolved
    US-SouthEast (ATL) Region

    We are currently investigating a partial service degradation in the US-Southeast (ATL) Region impacting bridge connectivity for a subset of customers.

    See all updates
    US-MidWest (ORD) Region
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    US-SouthCentral (DFW) Region
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    US-NorthWest (SEA) Region
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    US-SouthWest (LAX) Region
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    ControlOne partial service degradation in the US-SouthWest (LAX) Region
    Started 2 Sep 2026 16:07:32 (19 hours ago), still ongoing
    Minor Incident
    Monitoring
    US-SouthWest (LAX) Region

    We are currently investigating a partial service degradation in the US-SouthWest (LAX) Region. Some customers are experiencing higher than normal latency and intermittent connectivity.

    See all updates

    Cytracom Unity

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    Unity Portal
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    Unity Authentication
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    Cytracom Alternatives

    Phone.com

    BluIP

    Bolignet-Aarhus

    SIP Trunk

    sipgate

    Telna

    CircleLoop

    Cloudli Communications

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