Cytracom status is Operational

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Fax Completion
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US-NorthEast (EWR) Region
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US-SouthEast (ATL) Region
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US-SouthCentral (DFW) Region
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US-NorthWest (SEA) Region
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US-SouthWest (LAX) Region
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Last updated 1 minute ago from official status page. Learn more

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Active Incidents

No active incidents

Recently Resolved Incidents

UCaaS: Degraded Fax Service
Started 28 Oct 2026 17:06:42 (22 hours ago), resolved 29 Oct 2026 02:00:12 (13 hours ago)
Major Incident
Resolved
Fax Completion

Our fax provider, Documo, is experiencing SIP-related network issues that may affect some inbound faxes. Their team is investigating, and we will update this page once the issue is resolved.

Outbound faxes and fax management are expected to continue functioning normally.

ControlOne partial service degradation to Cloudflare
Started 27 Oct 2026 13:05:28 (2 days ago), resolved 28 Oct 2026 01:42:17 (2 days ago)
Minor Incident
Resolved
US-NorthEast (EWR) Region
US-SouthEast (ATL) Region
US-MidWest (ORD) Region
US-SouthCentral (DFW) Region
US-NorthWest (SEA) Region
More...

We have identified an issue causing a partial service degradation for a subset of customers.

ControlOne Bridges and Agents may experience intermittent connectivity failures to sites and applications hosted behind cloudflare https://www.cloudflarestatus.com/incidents/dk2obcyw2aew

Cytracom Outage Survival Guide

A step-by-step guide to help you survive a Cytracom outage
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    Cytracom Components

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    now

    Cytracom Voice Services

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    now
    Call Completion
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    now
    BLF Presence
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    Voicemail
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    Call Center
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    Caller ID Resolution
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    now
    SpamGuard Service
    Thu 22
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    now

    Cytracom Fax Services

    Thu 22
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    now
    Fax Completion
    Thu 22
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    Tue 27
    Wed 28
    now
    UCaaS: Degraded Fax Service
    Started 28 Oct 2026 17:06:42 (22 hours ago), resolved 29 Oct 2026 02:00:12 (13 hours ago)
    Major Incident
    Resolved
    Fax Completion

    Our fax provider, Documo, is experiencing SIP-related network issues that may affect some inbound faxes. Their team is investigating, and we will update this page once the issue is resolved.

    Outbound faxes and fax management are expected to continue functioning normally.

    Desktop Fax
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    now

    Cytracom Business Messaging

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    now

    Cytracom Client Applications

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    now
    Desktop
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    now
    Cytracom iOS
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    now
    Cytracom Android
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    now
    Contacts
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    now

    Cytracom Management

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    now
    UC Management Portal
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    now
    Partner Portal
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    Wed 28
    now
    Billing Services
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    now

    Cytracom Integrations

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    now

    Cytracom ControlOne

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    now
    ControlOne Management Portal
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    now

    Cytracom ControlOne Routing Services

    Thu 22
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    now
    US-NorthEast (EWR) Region
    Thu 22
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    now
    ControlOne partial service degradation to Cloudflare
    Started 27 Oct 2026 13:05:28 (2 days ago), resolved 28 Oct 2026 01:42:17 (2 days ago)
    Minor Incident
    Resolved
    US-NorthEast (EWR) Region
    US-SouthEast (ATL) Region
    US-MidWest (ORD) Region
    US-SouthCentral (DFW) Region
    US-NorthWest (SEA) Region
    More...

    We have identified an issue causing a partial service degradation for a subset of customers.

    ControlOne Bridges and Agents may experience intermittent connectivity failures to sites and applications hosted behind cloudflare https://www.cloudflarestatus.com/incidents/dk2obcyw2aew

    US-SouthEast (ATL) Region
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    Fri 23
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    Wed 28
    now
    ControlOne partial service degradation to Cloudflare
    Started 27 Oct 2026 13:05:28 (2 days ago), resolved 28 Oct 2026 01:42:17 (2 days ago)
    Minor Incident
    Resolved
    US-NorthEast (EWR) Region
    US-SouthEast (ATL) Region
    US-MidWest (ORD) Region
    US-SouthCentral (DFW) Region
    US-NorthWest (SEA) Region
    More...

    We have identified an issue causing a partial service degradation for a subset of customers.

    ControlOne Bridges and Agents may experience intermittent connectivity failures to sites and applications hosted behind cloudflare https://www.cloudflarestatus.com/incidents/dk2obcyw2aew

    US-MidWest (ORD) Region
    Thu 22
    Fri 23
    Sat 24
    Sun 25
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    Tue 27
    Wed 28
    now
    ControlOne partial service degradation to Cloudflare
    Started 27 Oct 2026 13:05:28 (2 days ago), resolved 28 Oct 2026 01:42:17 (2 days ago)
    Minor Incident
    Resolved
    US-NorthEast (EWR) Region
    US-SouthEast (ATL) Region
    US-MidWest (ORD) Region
    US-SouthCentral (DFW) Region
    US-NorthWest (SEA) Region
    More...

    We have identified an issue causing a partial service degradation for a subset of customers.

    ControlOne Bridges and Agents may experience intermittent connectivity failures to sites and applications hosted behind cloudflare https://www.cloudflarestatus.com/incidents/dk2obcyw2aew

    US-SouthCentral (DFW) Region
    Thu 22
    Fri 23
    Sat 24
    Sun 25
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    Tue 27
    Wed 28
    now
    ControlOne partial service degradation to Cloudflare
    Started 27 Oct 2026 13:05:28 (2 days ago), resolved 28 Oct 2026 01:42:17 (2 days ago)
    Minor Incident
    Resolved
    US-NorthEast (EWR) Region
    US-SouthEast (ATL) Region
    US-MidWest (ORD) Region
    US-SouthCentral (DFW) Region
    US-NorthWest (SEA) Region
    More...

    We have identified an issue causing a partial service degradation for a subset of customers.

    ControlOne Bridges and Agents may experience intermittent connectivity failures to sites and applications hosted behind cloudflare https://www.cloudflarestatus.com/incidents/dk2obcyw2aew

    US-NorthWest (SEA) Region
    Thu 22
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    Sat 24
    Sun 25
    Mon 26
    Tue 27
    Wed 28
    now
    ControlOne partial service degradation to Cloudflare
    Started 27 Oct 2026 13:05:28 (2 days ago), resolved 28 Oct 2026 01:42:17 (2 days ago)
    Minor Incident
    Resolved
    US-NorthEast (EWR) Region
    US-SouthEast (ATL) Region
    US-MidWest (ORD) Region
    US-SouthCentral (DFW) Region
    US-NorthWest (SEA) Region
    More...

    We have identified an issue causing a partial service degradation for a subset of customers.

    ControlOne Bridges and Agents may experience intermittent connectivity failures to sites and applications hosted behind cloudflare https://www.cloudflarestatus.com/incidents/dk2obcyw2aew

    US-SouthWest (LAX) Region
    Thu 22
    Fri 23
    Sat 24
    Sun 25
    Mon 26
    Tue 27
    Wed 28
    now
    ControlOne partial service degradation to Cloudflare
    Started 27 Oct 2026 13:05:28 (2 days ago), resolved 28 Oct 2026 01:42:17 (2 days ago)
    Minor Incident
    Resolved
    US-NorthEast (EWR) Region
    US-SouthEast (ATL) Region
    US-MidWest (ORD) Region
    US-SouthCentral (DFW) Region
    US-NorthWest (SEA) Region
    More...

    We have identified an issue causing a partial service degradation for a subset of customers.

    ControlOne Bridges and Agents may experience intermittent connectivity failures to sites and applications hosted behind cloudflare https://www.cloudflarestatus.com/incidents/dk2obcyw2aew

    Cytracom Unity

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    now
    Unity Portal
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    now
    Unity Authentication
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    now
    Stay ahead of Cytracom outages
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