Cytracom status is Operational

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Call Completion
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Voicemail
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Desktop
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Cytracom iOS
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Cytracom Android
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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

No active incidents

Recently Resolved Incidents

Intermittent issues with Client Applications access to Voicemail
Started 12 Nov 2025 17:10:13 (1 day ago), resolved 13 Nov 2025 01:42:17 (17 hours ago)
Minor Incident
Resolved
Desktop
Cytracom iOS
Voicemail
Cytracom Android

Cytracom Engineering has identified an issue impairing voicemail from Client Applications services for a subset of our customers. We are investigating the root cause and working to a full resolution. As updates become available, they will be posted here.

UCaaS: Inbound calls failing for subset of customers
Started 6 Nov 2025 22:45:35 (7 days ago), resolved 6 Nov 2025 23:17:08 (7 days ago)
Major Incident
Resolved
Call Completion

Some users informed that missing audio on inbound calls and the engineering team is investigating the root cause.

Cytracom Outage Survival Guide

A step-by-step guide to help you survive a Cytracom outage
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    Cytracom Components

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    Cytracom Voice Services

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    Call Completion
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    now
    UCaaS: Inbound calls failing for subset of customers
    Started 6 Nov 2025 22:45:35 (7 days ago), resolved 6 Nov 2025 23:17:08 (7 days ago)
    Major Incident
    Resolved
    Call Completion

    Some users informed that missing audio on inbound calls and the engineering team is investigating the root cause.

    BLF Presence
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    Voicemail
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    Intermittent issues with Client Applications access to Voicemail
    Started 12 Nov 2025 17:10:13 (1 day ago), resolved 13 Nov 2025 01:42:17 (17 hours ago)
    Minor Incident
    Resolved
    Desktop
    Cytracom iOS
    Voicemail
    Cytracom Android

    Cytracom Engineering has identified an issue impairing voicemail from Client Applications services for a subset of our customers. We are investigating the root cause and working to a full resolution. As updates become available, they will be posted here.

    Call Center
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    Cytracom Fax Services

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    Fax Completion
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    Desktop Fax
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    Cytracom Business Messaging

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    Cytracom Client Applications

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    Desktop
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    now
    Intermittent issues with Client Applications access to Voicemail
    Started 12 Nov 2025 17:10:13 (1 day ago), resolved 13 Nov 2025 01:42:17 (17 hours ago)
    Minor Incident
    Resolved
    Desktop
    Cytracom iOS
    Voicemail
    Cytracom Android

    Cytracom Engineering has identified an issue impairing voicemail from Client Applications services for a subset of our customers. We are investigating the root cause and working to a full resolution. As updates become available, they will be posted here.

    Cytracom iOS
    Thu 6
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    Wed 12
    now
    Intermittent issues with Client Applications access to Voicemail
    Started 12 Nov 2025 17:10:13 (1 day ago), resolved 13 Nov 2025 01:42:17 (17 hours ago)
    Minor Incident
    Resolved
    Desktop
    Cytracom iOS
    Voicemail
    Cytracom Android

    Cytracom Engineering has identified an issue impairing voicemail from Client Applications services for a subset of our customers. We are investigating the root cause and working to a full resolution. As updates become available, they will be posted here.

    Cytracom Android
    Thu 6
    Fri 7
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    Wed 12
    now
    Intermittent issues with Client Applications access to Voicemail
    Started 12 Nov 2025 17:10:13 (1 day ago), resolved 13 Nov 2025 01:42:17 (17 hours ago)
    Minor Incident
    Resolved
    Desktop
    Cytracom iOS
    Voicemail
    Cytracom Android

    Cytracom Engineering has identified an issue impairing voicemail from Client Applications services for a subset of our customers. We are investigating the root cause and working to a full resolution. As updates become available, they will be posted here.

    Contacts
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    Cytracom Management

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    UC Management Portal
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    Partner Portal
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    Billing Services
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    Cytracom Integrations

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    Cytracom ControlOne

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    Cytracom ControlOne Routing Services

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    US-NorthEast (EWR) Region
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