Cytracom Status

Resolved: Good news! The calling issue in our latest iOS release has been successfully fixed. An updated version of the app is now available in the Apple App Store.

Please update to the newest version to restore full calling functionality.

If you continue to experience any problems, feel free to reach out to our support team.

Thank you for your patience while we worked through this — we appreciate you!

Identified: We’ve identified the issue in the latest iOS App Store release that is affecting calling functionality. Our engineering team has developed a fix and is currently testing it to ensure a stable update.

Once testing is complete, we will submit the corrected version to Apple for approval and will notify you as soon as the update is available to install.

Thank you for your patience — and we apologize for the disruption this may have caused.

Investigating: We're aware of an issue in the latest version of our iOS app from the App Store that is affecting calling functionality. Some calls may fail to connect or features may not work as expected after updating.

Our team is actively working on a fix and will release an updated version as soon as possible. We will notify you once the corrected update has been approved and is available to download.

Thank you for your patience — and we apologize for the inconvenience.