Cytracom Status
Real-time updates of Cytracom issues and outages
Cytracom status is Operational
Call Completion
ControlOne Management Portal
US-SouthWest (LAX) Region
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Active Incidents
No active incidents
Recently Resolved Incidents
We are investigating an issue that is causing ControlOne's Management portal and device management API to respond to requests more slowly than usual. The management portal may appear unresponsive, and ControlOne Agents attempting to connect may experience difficulties connecting.
We are currently investigating an issue affecting inbound calls for some customers.
The disruption is related to a fiber network failure impacting one of our upstream service providers. Our team is actively working with the provider to monitor recovery and restore normal inbound calling as quickly as possible.
Outbound calling (unless routed through this provider) and other services are not currently impacted.
We will provide additional updates as more information becomes available.
We are currently investigating a partial service degradation in the US-SouthWest (LAX) Region. Some customers are experiencing higher than normal latency and intermittent connectivity.
Cytracom Outage Survival Guide
Cytracom Components
Cytracom Voice Services
Call Completion
We are currently investigating an issue affecting inbound calls for some customers.
The disruption is related to a fiber network failure impacting one of our upstream service providers. Our team is actively working with the provider to monitor recovery and restore normal inbound calling as quickly as possible.
Outbound calling (unless routed through this provider) and other services are not currently impacted.
We will provide additional updates as more information becomes available.
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Cytracom ControlOne
ControlOne Management Portal
We are investigating an issue that is causing ControlOne's Management portal and device management API to respond to requests more slowly than usual. The management portal may appear unresponsive, and ControlOne Agents attempting to connect may experience difficulties connecting.
Cytracom ControlOne Routing Services
US-NorthEast (EWR) Region
US-SouthEast (ATL) Region
US-MidWest (ORD) Region
US-SouthCentral (DFW) Region
US-NorthWest (SEA) Region
US-SouthWest (LAX) Region
We are currently investigating a partial service degradation in the US-SouthWest (LAX) Region. Some customers are experiencing higher than normal latency and intermittent connectivity.