Cytracom Status

Resolved: The issue causing partial inbound and outbound call failures has been resolved.

Corrective action was taken by restarting a small number of call processing servers, which restored normal call flow. After continued monitoring, inbound and outbound calling have remained stable.

Some customers may have experienced failed call attempts, delayed call setup, or intermittent call completion issues during the incident window.

We apologize for the disruption and appreciate your patience while our team worked to restore service.

Monitoring: We have taken corrective action to address the partial inbound and outbound call failures affecting some customers.

A small number of call processing servers were restarted to restore normal call flow. Call traffic has recovered, and we are currently monitoring the platform to confirm continued stability.

Some users may have experienced failed call attempts, delayed call setup, or intermittent call completion issues during the incident.

We will continue monitoring and provide a final update once the issue is fully resolved.

Investigating: We are currently investigating an issue causing partial inbound and outbound call failures for some customers.

Affected users may experience failed call attempts, delayed call setup, or intermittent call completion issues. The issue does not appear to impact all calls or all customers.

Our engineering team is actively investigating and working to restore full calling functionality. We will provide additional updates as more information becomes available.

Resolved: This incident has been resolved.

Monitoring: We restarted the network interface and the calls should flow as usual. Thanks for your patience during this issue.

Investigating: One of the servers in our fleet experiencing network connectivity issues and our engineering team is investigating. If you are in that server, you may experience intermittent call failures. We will resolve this quickly and thanks for your patience.

Resolved: The issue causing partial inbound and outbound call failures has been resolved.

Corrective action was taken by restarting a small number of call processing servers, which restored normal call flow. After continued monitoring, inbound and outbound calling have remained stable.

Some customers may have experienced failed call attempts, delayed call setup, or intermittent call completion issues during the incident window.

We apologize for the disruption and appreciate your patience while our team worked to restore service.

Monitoring: We have taken corrective action to address the partial inbound and outbound call failures affecting some customers.

A small number of call processing servers were restarted to restore normal call flow. Call traffic has recovered, and we are currently monitoring the platform to confirm continued stability.

Some users may have experienced failed call attempts, delayed call setup, or intermittent call completion issues during the incident.

We will continue monitoring and provide a final update once the issue is fully resolved.

Investigating: We are currently investigating an issue causing partial inbound and outbound call failures for some customers.

Affected users may experience failed call attempts, delayed call setup, or intermittent call completion issues. The issue does not appear to impact all calls or all customers.

Our engineering team is actively investigating and working to restore full calling functionality. We will provide additional updates as more information becomes available.

Resolved: This incident has been resolved.

Monitoring: We restarted the network interface and the calls should flow as usual. Thanks for your patience during this issue.

Investigating: One of the servers in our fleet experiencing network connectivity issues and our engineering team is investigating. If you are in that server, you may experience intermittent call failures. We will resolve this quickly and thanks for your patience.