BluIP Status: check for BluIP outages and issues

BluIP status is Operational

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Tue 9

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now

BluIP Master Access

Mon 8

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Call Center Client

Mon 8

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See all 50 BluIP components

Last updated 1 minute ago from official status page. Learn more

Stay ahead of BluIP outages

Active Incidents

No active incidents

Recently Resolved Incidents

Incident Notification – BluIP Service Impact

Started 12 Sep 2025 18:27:25 (3 days ago), resolved 15 Sep 2025 16:10:13 (5 hours ago)

Major Incident

Resolved

Call Center Client

Master Access

BluIP has received reports of intermittent inconsistent call handling and potential issues with Call Center agent status. Some dependent services may also be affected, and our team is actively investigating.

Next Update We will provide an update within 60 minutes or sooner as more information becomes available.

We apologize for any inconvenience and appreciate your patience as we work to resolve this matter.

Resolved: Incident Resolved – Service Impact

The reported issues with intermittent inconsistent call handling and agent status have been resolved at the system level. Services have stabilized, monitoring confirms normal operation, and the manual workaround is no longer required.

This incident is now closed. A Root Cause Analysis (RCA) will be shared once all information has been gathered. If you have any further concerns, please contact BluIP Support.

— BluIP Engineering & Network Operations

15 Sep 2025 16:10:13 (5 hours ago)

Monitoring: We are continuing to monitor for any further issues.

12 Sep 2025 22:48:01 (3 days ago)

Monitoring: BluIP previously received reports of intermittent inconsistent call handling and possible issues with Call Center agent status. A workaround was distributed to affected users via our ticketing system during the disruption.

The issue has now been resolved at the system level, and our team is actively monitoring to ensure continued stability. Call processing was not impacted.

Next Update

We will provide additional updates if there are any changes or new developments, and a Root Cause Analysis (RCA) will be shared once all information has been gathered.

12 Sep 2025 20:46:53 (3 days ago)

Investigating: Incident Update – Service Impact

BluIP has received reports of intermittent inconsistent call handling and potential issues with Call Center agent status. Some dependent services may also be affected; however, call processing is not impacted.

Our investigation indicates this may be related to a software bug. A workaround is currently being implemented for affected users while we continue to work toward a permanent resolution. Workaround details will be provided in BluIP tickets associated with this issue.

Next Update We will provide an update within 60 minutes or sooner as more information becomes available.

We apologize for any inconvenience and appreciate your patience as we work to resolve this matter.

12 Sep 2025 19:49:56 (3 days ago)

Investigating: BluIP has received reports of intermittent inconsistent call handling and potential issues with Call Center agent status. Some dependent services may also be affected; however, call processing is not impacted. Our team continues to actively investigate.

Next Update We will provide an update within 60 minutes or sooner as more information becomes available.

We apologize for any inconvenience and appreciate your patience as we work to resolve this matter.

12 Sep 2025 18:53:26 (3 days ago)

Next Update We will provide an update within 60 minutes or sooner as more information becomes available.

We apologize for any inconvenience and appreciate your patience as we work to resolve this matter.

12 Sep 2025 18:27:25 (3 days ago)

See all updates

BluIP Outage Survival Guide

A step-by-step guide to help you survive a BluIP outage

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BluIP Components

BluIP

Mon 8

Tue 9

Wed 10

Thu 11

Fri 12

Sat 13

Sun 14

now

BluIP Peering

Mon 8

Tue 9

Wed 10

Thu 11

Fri 12

Sat 13

Sun 14

now

BluIP Voice - Inbound

Mon 8

Tue 9

Wed 10

Thu 11

Fri 12

Sat 13

Sun 14

now

BluIP Voice - Outbound

Mon 8

Tue 9

Wed 10

Thu 11

Fri 12

Sat 13

Sun 14

now

BluIP myPortal

Mon 8

Tue 9

Wed 10

Thu 11

Fri 12

Sat 13

Sun 14

now

BluIP Master Access

Mon 8

Tue 9

Wed 10

Thu 11

Fri 12

Sat 13

Sun 14

now

Incident Notification – BluIP Service Impact

Started 12 Sep 2025 18:27:25 (3 days ago), resolved 15 Sep 2025 16:10:13 (5 hours ago)

Major Incident

Resolved

Call Center Client

Master Access

Next Update We will provide an update within 60 minutes or sooner as more information becomes available.

We apologize for any inconvenience and appreciate your patience as we work to resolve this matter.

Resolved: Incident Resolved – Service Impact

This incident is now closed. A Root Cause Analysis (RCA) will be shared once all information has been gathered. If you have any further concerns, please contact BluIP Support.

— BluIP Engineering & Network Operations

15 Sep 2025 16:10:13 (5 hours ago)

Monitoring: We are continuing to monitor for any further issues.

12 Sep 2025 22:48:01 (3 days ago)

The issue has now been resolved at the system level, and our team is actively monitoring to ensure continued stability. Call processing was not impacted.

Next Update

We will provide additional updates if there are any changes or new developments, and a Root Cause Analysis (RCA) will be shared once all information has been gathered.

12 Sep 2025 20:46:53 (3 days ago)

Investigating: Incident Update – Service Impact

Next Update We will provide an update within 60 minutes or sooner as more information becomes available.

We apologize for any inconvenience and appreciate your patience as we work to resolve this matter.

12 Sep 2025 19:49:56 (3 days ago)

Next Update We will provide an update within 60 minutes or sooner as more information becomes available.

We apologize for any inconvenience and appreciate your patience as we work to resolve this matter.

12 Sep 2025 18:53:26 (3 days ago)

Next Update We will provide an update within 60 minutes or sooner as more information becomes available.

We apologize for any inconvenience and appreciate your patience as we work to resolve this matter.

12 Sep 2025 18:27:25 (3 days ago)

See all updates

BluIP Orion (Billing)

Mon 8

Tue 9

Wed 10

Thu 11

Fri 12

Sat 13

Sun 14

now

BluIP Online Support

Mon 8

Tue 9

Wed 10

Thu 11

Fri 12

Sat 13

Sun 14

now

BluIP Call Recording

Mon 8

Tue 9

Wed 10

Thu 11

Fri 12

Sat 13

Sun 14

now

BluIP Virtual Fax

Mon 8

Tue 9

Wed 10

Thu 11

Fri 12

Sat 13

Sun 14

now

BluIP Endpoint Registration

Mon 8

Tue 9

Wed 10

Thu 11

Fri 12

Sat 13

Sun 14

now

BluIP Jazz Fusion

Mon 8

Tue 9

Wed 10

Thu 11

Fri 12

Sat 13

Sun 14

now

Los Angeles

Mon 8

Tue 9

Wed 10

Thu 11

Fri 12

Sat 13

Sun 14

now

Chicago

Mon 8

Tue 9

Wed 10

Thu 11

Fri 12

Sat 13

Sun 14

now

External ISP Carriers (Non-BluIP)

Mon 8

Tue 9

Wed 10

Thu 11

Fri 12

Sat 13

Sun 14

now

BluIP Voice Inbound - Toll Free

Mon 8

Tue 9

Wed 10

Thu 11

Fri 12

Sat 13

Sun 14

now

BluIP Unity

Mon 8

Tue 9

Wed 10

Thu 11

Fri 12

Sat 13

Sun 14

now

BluIP UC-One

Mon 8

Tue 9

Wed 10

Thu 11

Fri 12

Sat 13

Sun 14

now

BluIP Loki

Mon 8

Tue 9

Wed 10

Thu 11

Fri 12

Sat 13

Sun 14

now

BluIP E911 Services

Mon 8

Tue 9

Wed 10

Thu 11

Fri 12

Sat 13

Sun 14

now

BluIP Dialer

Mon 8

Tue 9

Wed 10

Thu 11

Fri 12

Sat 13

Sun 14

now

Dialer V3

Mon 8

Tue 9

Wed 10

Thu 11

Fri 12

Sat 13

Sun 14

now

Dialer V5

Mon 8

Tue 9

Wed 10

Thu 11

Fri 12

Sat 13

Sun 14

now

BluIP bluip.io

Mon 8

Tue 9

Wed 10

Thu 11

Fri 12

Sat 13

Sun 14

now

BluIP XSI Integrations

Mon 8

Tue 9

Wed 10

Thu 11

Fri 12

Sat 13

Sun 14

now

BluIP Underlying Infrastructure

Mon 8

Tue 9

Wed 10

Thu 11

Fri 12

Sat 13

Sun 14

now

BluIP AI Platform

Mon 8

Tue 9

Wed 10

Thu 11

Fri 12

Sat 13

Sun 14

now

Frontend IVR / AI API Platform

Mon 8

Tue 9

Wed 10

Thu 11

Fri 12

Sat 13

Sun 14

now

AI Engines

Mon 8

Tue 9

Wed 10

Thu 11

Fri 12

Sat 13

Sun 14

now

BluIP Palladion/Sniffer

Mon 8

Tue 9

Wed 10

Thu 11

Fri 12

Sat 13

Sun 14

now

BluIP AIVA

Mon 8

Tue 9

Wed 10

Thu 11

Fri 12

Sat 13

Sun 14

now

WebRTC Portal Login

Mon 8

Tue 9

Wed 10

Thu 11

Fri 12

Sat 13

Sun 14

now

WebRTC Voice Services

Mon 8

Tue 9

Wed 10

Thu 11

Fri 12

Sat 13

Sun 14

now

Ticketing System

Mon 8

Tue 9

Wed 10

Thu 11

Fri 12

Sat 13

Sun 14

now

Reporting

Mon 8

Tue 9

Wed 10

Thu 11

Fri 12

Sat 13

Sun 14

now

Voice AI

Mon 8

Tue 9

Wed 10

Thu 11

Fri 12

Sat 13

Sun 14

now

Fulfillment

Mon 8

Tue 9

Wed 10

Thu 11

Fri 12

Sat 13

Sun 14

now

SMS

Mon 8

Tue 9

Wed 10

Thu 11

Fri 12

Sat 13

Sun 14

now

BluIP QoS Tool

Mon 8

Tue 9

Wed 10

Thu 11

Fri 12

Sat 13

Sun 14

now

BluIP Call Center

Mon 8

Tue 9

Wed 10

Thu 11

Fri 12

Sat 13

Sun 14

now

CC Reporting

Mon 8

Tue 9

Wed 10

Thu 11

Fri 12

Sat 13

Sun 14

now

Call Center Client

Mon 8

Tue 9

Wed 10

Thu 11

Fri 12

Sat 13

Sun 14

now

Incident Notification – BluIP Service Impact

Started 12 Sep 2025 18:27:25 (3 days ago), resolved 15 Sep 2025 16:10:13 (5 hours ago)

Major Incident

Resolved

Call Center Client

Master Access

Next Update We will provide an update within 60 minutes or sooner as more information becomes available.

We apologize for any inconvenience and appreciate your patience as we work to resolve this matter.

Resolved: Incident Resolved – Service Impact

This incident is now closed. A Root Cause Analysis (RCA) will be shared once all information has been gathered. If you have any further concerns, please contact BluIP Support.

— BluIP Engineering & Network Operations

15 Sep 2025 16:10:13 (5 hours ago)

Monitoring: We are continuing to monitor for any further issues.

12 Sep 2025 22:48:01 (3 days ago)

The issue has now been resolved at the system level, and our team is actively monitoring to ensure continued stability. Call processing was not impacted.

Next Update

We will provide additional updates if there are any changes or new developments, and a Root Cause Analysis (RCA) will be shared once all information has been gathered.

12 Sep 2025 20:46:53 (3 days ago)

Investigating: Incident Update – Service Impact

Next Update We will provide an update within 60 minutes or sooner as more information becomes available.

We apologize for any inconvenience and appreciate your patience as we work to resolve this matter.

12 Sep 2025 19:49:56 (3 days ago)

Next Update We will provide an update within 60 minutes or sooner as more information becomes available.

We apologize for any inconvenience and appreciate your patience as we work to resolve this matter.

12 Sep 2025 18:53:26 (3 days ago)

Next Update We will provide an update within 60 minutes or sooner as more information becomes available.

We apologize for any inconvenience and appreciate your patience as we work to resolve this matter.

12 Sep 2025 18:27:25 (3 days ago)

See all updates

BluIP Underlying Carrier

Mon 8

Tue 9

Wed 10

Thu 11

Fri 12

Sat 13

Sun 14

now

BluIP Voicemail

Mon 8

Tue 9

Wed 10

Thu 11

Fri 12

Sat 13

Sun 14

now

BluIP SBC (Session Border Controller)

Mon 8

Tue 9

Wed 10

Thu 11

Fri 12

Sat 13

Sun 14

now

BluIP Microsoft Teams Calling

Mon 8

Tue 9

Wed 10

Thu 11

Fri 12

Sat 13

Sun 14

now

BluIP Akixi

Mon 8

Tue 9

Wed 10

Thu 11

Fri 12

Sat 13

Sun 14

now

BluIP Webex

Mon 8

Tue 9

Wed 10

Thu 11

Fri 12

Sat 13

Sun 14

now

BluIP DMS

Mon 8

Tue 9

Wed 10

Thu 11

Fri 12

Sat 13

Sun 14

now

BluIP NICE CXone

Mon 8

Tue 9

Wed 10

Thu 11

Fri 12

Sat 13

Sun 14

now

BluIP Status

Real-time updates of BluIP issues and outages

BluIP status is Operational

BluIP Master Access

Call Center Client

Active Incidents

Recently Resolved Incidents

BluIP Outage Survival Guide

BluIP Components

BluIP Peering

BluIP Voice - Inbound

BluIP Voice - Outbound

BluIP myPortal

BluIP Master Access

BluIP Orion (Billing)

BluIP Online Support

BluIP Call Recording

BluIP Virtual Fax

BluIP Endpoint Registration

BluIP Jazz Fusion

Los Angeles

Chicago

External ISP Carriers (Non-BluIP)

BluIP Voice Inbound - Toll Free

BluIP Unity

BluIP UC-One

BluIP Loki

BluIP E911 Services

BluIP Dialer

Dialer V3

Dialer V5

BluIP bluip.io

BluIP XSI Integrations

BluIP Underlying Infrastructure

BluIP AI Platform

Frontend IVR / AI API Platform

AI Engines

BluIP Palladion/Sniffer

BluIP AIVA

WebRTC Portal Login

WebRTC Voice Services

Ticketing System

Reporting

Voice AI

Fulfillment

SMS

BluIP QoS Tool

BluIP Call Center

CC Reporting

Call Center Client

BluIP Underlying Carrier

BluIP Voicemail

BluIP SBC (Session Border Controller)

BluIP Microsoft Teams Calling

BluIP Akixi

BluIP Webex

BluIP DMS

BluIP NICE CXone

BluIP Alternatives