BluIP Status

Resolved: Our review with the Jazzware Support team is now complete. Jazzware reported that a system event occurred but it did not result in any customer impact.

No further action is required, and this investigation is now closed.

Thank you for your patience while we reviewed this matter.

Investigating: BluIP has received reports from some users regarding potential issues with Jazzware services. At this time, we are reviewing and investigating these reports in coordination with the Jazzware Support team.

No widespread service impact has been confirmed, but we will continue to monitor closely and provide updates as more information becomes available.

Thank you for your patience while we complete this review.

BluIP Support Team

Resolved: Jazzware reports services are stable and operational. BluIP also has no new reports of issues regarding Jazzware services. This issue is considered resolved and we thank you for your patience in this matter.

Monitoring: Jazzware reports no further issues regarding this incident. If you have any issues or concerns please contact BluIP Support. We will continue to monitor.

Identified: BluIP is investigating an issue related to a backlog of connections following a previous system incident. This backlog is causing delays in certain services, including maid status updates, guest name updates, and other related functions.

Our Engineering team is actively reviewing the situation in coordination with Jazzware Support to restore normal processing. Updates will be provided as more information becomes available.

Thank you for your patience while we work to resolve this matter.

Resolved: Our review with the Jazzware Support team is now complete. Jazzware reported that a system event occurred but it did not result in any customer impact.

No further action is required, and this investigation is now closed.

Thank you for your patience while we reviewed this matter.

Investigating: BluIP has received reports from some users regarding potential issues with Jazzware services. At this time, we are reviewing and investigating these reports in coordination with the Jazzware Support team.

No widespread service impact has been confirmed, but we will continue to monitor closely and provide updates as more information becomes available.

Thank you for your patience while we complete this review.

BluIP Support Team

Resolved: Jazzware reports services are stable and operational. BluIP also has no new reports of issues regarding Jazzware services. This issue is considered resolved and we thank you for your patience in this matter.

Monitoring: Jazzware reports no further issues regarding this incident. If you have any issues or concerns please contact BluIP Support. We will continue to monitor.

Identified: BluIP is investigating an issue related to a backlog of connections following a previous system incident. This backlog is causing delays in certain services, including maid status updates, guest name updates, and other related functions.

Our Engineering team is actively reviewing the situation in coordination with Jazzware Support to restore normal processing. Updates will be provided as more information becomes available.

Thank you for your patience while we work to resolve this matter.