Chainalysis Status

Resolved: This incident has been resolved. Please reach out to [email protected] if you have any questions or require further assistance.

Monitoring: A fix has been implemented and BTC transfers are processing again. Data in KYT and Reactor are both currently catching up. We will monitor the situation to ensure stability.

No action is required for customers; any affected KYT transfers will be reprocessed automatically.

Next update at 14:00 UTC.

Investigating: We are continuing to investigate the issue and will provide updates as soon as more information becomes available.

Next update at 10:00 UTC

Investigating: We are investigating an issue with BTC data delays in both KYT and Reactor. We’ll provide further updates as soon as more information becomes available.

Next update at 09:00 UTC

Resolved: This incident has been resolved. Please reach out to [email protected] if you have any questions or require further assistance.

Monitoring: We are now only a couple of hours behind with ingesting Solana data in Reactor. However, given that we are still working on processing a backlog of transactions, we will continue monitoring this until the data has caught up.

Next update will be at 15:00 UTC on 14th February.

Monitoring: We are 1 and a half days behind with the data ingestion for Solana, but we have been able to implement further improvements to speed up the ingestion going forward. We have effectively seen an improved processing throughout and we will continue monitoring this until the data has caught up.

Next update will be at 15:00 UTC on 13th February.

Monitoring: We are experiencing a 2 day delay with ingesting Solana data. We anticipate that it will still take some time for Reactor to catch up, therefore we will continue to monitor progress and provide an update within 24 hours.

Next update at 15:00 UTC on Wednesday 12th February

Monitoring: We are still ingesting the delayed data and will continue monitoring the issue.

Please reach out to [email protected] if you have any questions or require further assistance.

Next update will be at 15:00 UTC

Monitoring: We are currently experiencing data ingestion delays for Solana in Reactor. The root cause has been identified, and mitigations are in place, which we monitor as we ingest all the delayed blocks.

Please reach out to [email protected] if you have any questions or require further assistance.

Next update will be at 11:00 UTC

Resolved: This incident has been resolved. Please reach out to [email protected] if you have any questions or require further assistance.

Monitoring: A fix has been implemented and BTC transfers are processing again. Data in KYT and Reactor are both currently catching up. We will monitor the situation to ensure stability.

No action is required for customers; any affected KYT transfers will be reprocessed automatically.

Next update at 14:00 UTC.

Investigating: We are continuing to investigate the issue and will provide updates as soon as more information becomes available.

Next update at 10:00 UTC

Investigating: We are investigating an issue with BTC data delays in both KYT and Reactor. We’ll provide further updates as soon as more information becomes available.

Next update at 09:00 UTC