CardConnect Status
Real-time updates of CardConnect issues and outages
CardConnect status is Operational
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CardConnect CardPointe Desktop
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CardConnect CardPointe Gateway
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CardPointe Integrated Terminal
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CardConnect CoPilot
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Vantiv
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Last updated 1 minute ago from official status page. Learn more
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Active Incidents
No active incidents
Recently Resolved Incidents
CoPilot, CardPointe Desktop, CardPointe Integrated Terminal, Gateway Service Disruption
Started 9 Oct 2026 16:46:01 (4 days ago), resolved 9 Oct 2026 18:11:48 (4 days ago)
Major Incident
Resolved
CardPointe Integrated Terminal
CardPointe Desktop
CardPointe Gateway
CoPilot
Users may experience service disruption and rendering issues while using CoPilot. We are currently investigating the issue.
INCIDENT: Vantiv Authorization Timeouts
Started 7 Oct 2026 19:18:04 (6 days ago), resolved 7 Oct 2026 20:58:53 (6 days ago)
Minor Incident
Resolved
Vantiv
The CardPointe Gateway is currently experiencing timeouts during transaction authorization to Vantiv.
We are currently investigating the the issue. We will provide updates as they become available.
CardConnect Outage Survival Guide
A step-by-step guide to help you survive a CardConnect outage
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CardConnect Components
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CardConnect BluePay Gateway
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now
CardConnect cardconnect.com
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now
CardConnect CardPointe Desktop
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Wed 7
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now
CoPilot, CardPointe Desktop, CardPointe Integrated Terminal, Gateway Service Disruption
Started 9 Oct 2026 16:46:01 (4 days ago), resolved 9 Oct 2026 18:11:48 (4 days ago)
Major Incident
Resolved
CardPointe Integrated Terminal
CardPointe Desktop
CardPointe Gateway
CoPilot
Users may experience service disruption and rendering issues while using CoPilot. We are currently investigating the issue.
CardConnect CardPointe Gateway
Tue 6
Wed 7
Thu 8
Fri 9
Sat 10
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Mon 12
now
CoPilot, CardPointe Desktop, CardPointe Integrated Terminal, Gateway Service Disruption
Started 9 Oct 2026 16:46:01 (4 days ago), resolved 9 Oct 2026 18:11:48 (4 days ago)
Major Incident
Resolved
CardPointe Integrated Terminal
CardPointe Desktop
CardPointe Gateway
CoPilot
Users may experience service disruption and rendering issues while using CoPilot. We are currently investigating the issue.
CardConnect CardPointe Hosted Payment Page (HPP)
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CardConnect CardPointe Integrated Payments
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now
CardPointe Integrated Terminal
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Wed 7
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now
CoPilot, CardPointe Desktop, CardPointe Integrated Terminal, Gateway Service Disruption
Started 9 Oct 2026 16:46:01 (4 days ago), resolved 9 Oct 2026 18:11:48 (4 days ago)
Major Incident
Resolved
CardPointe Integrated Terminal
CardPointe Desktop
CardPointe Gateway
CoPilot
Users may experience service disruption and rendering issues while using CoPilot. We are currently investigating the issue.
CardPointe Integrated Terminal (Clover)
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now
CardPointe Mobile SDKs
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CardPointe Unattended
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CardConnect CardPointe + MICROS
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CardConnect CardPointe Mobile
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CardConnect CardPointe Retail Terminal
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CardConnect CardSecure
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now
CardConnect CoPilot
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Wed 7
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now
CoPilot, CardPointe Desktop, CardPointe Integrated Terminal, Gateway Service Disruption
Started 9 Oct 2026 16:46:01 (4 days ago), resolved 9 Oct 2026 18:11:48 (4 days ago)
Major Incident
Resolved
CardPointe Integrated Terminal
CardPointe Desktop
CardPointe Gateway
CoPilot
Users may experience service disruption and rendering issues while using CoPilot. We are currently investigating the issue.
CardConnect Digital Merchant Processing Application
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now
CardConnect iFrame Tokenizer
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CardConnect Phone Support
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CardConnect Processors
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ACH Payment Services by Fiserv
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American Express
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Chase Paymentech Salem
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Chase Paymentech Tampa
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Credorax
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DPS
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Elavon
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First Data Nashville
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First Data North
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First Data Omaha
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First Data RapidConnect
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First Data South
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Moneris
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PayPal
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ProfitStars
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Secure Exchange / SFTP
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SVS
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TSYS
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Vantiv
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INCIDENT: Vantiv Authorization Timeouts
Started 7 Oct 2026 19:18:04 (6 days ago), resolved 7 Oct 2026 20:58:53 (6 days ago)
Minor Incident
Resolved
Vantiv
The CardPointe Gateway is currently experiencing timeouts during transaction authorization to Vantiv.
We are currently investigating the the issue. We will provide updates as they become available.
CardConnect Secure Exchange
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CardConnect UAT (Testing)
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CardPointe Integrated Terminal UAT (Testing)
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CardPointe Gateway UAT (Testing)
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CardPointe Desktop UAT (Testing)
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CoPilot UAT (Testing)
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CardSecure UAT (Testing)
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Secure Exchange UAT (Testing)
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CardPointe Unattended UAT (Testing)
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iFrame Tokenizer UAT (Testing)
Tue 6
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CardPointe + MICROS UAT (Testing)
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CardConnect Alternatives
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