CardConnect Status
Real-time updates of CardConnect issues and outages
CardConnect status is Operational
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CardConnect BluePay Gateway
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CardConnect Phone Support
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Active Incidents
No active incidents
Recently Resolved Incidents
Phone Support Service Disruption
Started 20 Feb 2025 14:30:13 (1 day ago), resolved 20 Feb 2025 19:59:39 (21 hours ago)
Minor Incident
Resolved
Phone Support
We are investigating an issue with our phone support system which may be impacting your business. We are currently working to resolve this issue. If in need of immediate assistance please contact your account representative or create a ticket.
BluePay Recurring Billing Delayed
Started 17 Feb 2025 15:10:41 (4 days ago), resolved 17 Feb 2025 21:15:28 (4 days ago)
Incident without Impact
Resolved
BluePay Gateway
An issue with the recurring billing system prevented recurring transactions from being created from 02/15/25 - 02/17/25. The issue has been resolved. Transactions that were delayed are currently being processed.
CardConnect Outage Survival Guide
A step-by-step guide to help you survive a CardConnect outage
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CardConnect Components
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CardConnect BluePay Gateway
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BluePay Recurring Billing Delayed
Started 17 Feb 2025 15:10:41 (4 days ago), resolved 17 Feb 2025 21:15:28 (4 days ago)
Incident without Impact
Resolved
BluePay Gateway
An issue with the recurring billing system prevented recurring transactions from being created from 02/15/25 - 02/17/25. The issue has been resolved. Transactions that were delayed are currently being processed.
CardConnect cardconnect.com
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CardConnect CardPointe Desktop
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CardConnect CardPointe Gateway
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CardConnect CardPointe Hosted Payment Page (HPP)
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CardConnect CardPointe Integrated Payments
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CardPointe Integrated Terminal
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CardPointe Integrated Terminal (Clover)
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CardPointe Mobile SDKs
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CardPointe Unattended
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CardConnect CardPointe + Micros
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CardConnect CardPointe Mobile
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CardConnect CardPointe Retail Terminal
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CardConnect CardSecure
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CardConnect CoPilot
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CardConnect Digital Merchant Processing Application
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CardConnect iFrame Tokenizer
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CardConnect Phone Support
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Phone Support Service Disruption
Started 20 Feb 2025 14:30:13 (1 day ago), resolved 20 Feb 2025 19:59:39 (21 hours ago)
Minor Incident
Resolved
Phone Support
We are investigating an issue with our phone support system which may be impacting your business. We are currently working to resolve this issue. If in need of immediate assistance please contact your account representative or create a ticket.
CardConnect Processors
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ACH Payment Services by Fiserv
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American Express
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Chase Paymentech Salem
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Chase Paymentech Tampa
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Credorax
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DPS
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Elavon
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First Data Nashville
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First Data North
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First Data Omaha
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First Data RapidConnect
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First Data South
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Moneris
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PayPal
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ProfitStars
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Secure Exchange / SFTP
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SVS
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TSYS
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Vantiv
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CardConnect Secure Exchange
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CardConnect UAT (Testing)
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CardPointe Integrated Terminal UAT (Testing)
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CardPointe Gateway UAT (Testing)
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CardPointe Desktop UAT (Testing)
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CoPilot UAT (Testing)
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CardSecure UAT (Testing)
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Secure Exchange UAT (Testing)
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CardPointe Unattended UAT (Testing)
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iFrame Tokenizer UAT (Testing)
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