Amplify Status

Resolved: This incident has been resolved.

Monitoring: Last night, our Engineering team released a fix to address some performance issues that likely contributed to the errors seen on Administrator Reports yesterday. We will continue to monitor Administrator Reports today for any additional errors or performances issues.

Monitoring: Errors rates in the database that triggered a recent surge in mCLASS application errors auto-recovered about 15 minutes ago. Users should be seeing relief now. We are continuing to monitor this situation.

Administrator Reports remain steady.

Identified: We are aware of and investigating an uptick in errors for some mCLASS users attempting to access the Classroom Reporting and Teacher-led Assessment pages.

The root cause of this issue is different than the mCLASS issue from earlier this morning, though the behavior on the platform will look the same.

Monitoring: A fix was implemented for the Administrator Reporting issue. We are seeing relief on all accounts who reported this issue earlier. We will continue to monitor.

Investigating: Due to high latency, mCLASS applications were throwing errors affecting Teacher-led Assessment, Student Online Assessment, and Classroom Reporting. We scaled up the service at 11:06am ET. Right now, mCLASS users should not be seeing errors related to this incident. We will continue to monitor. If you continue experiencing issues related to the above mCLASS applications, please contact our Support Team.

Long loading times and error messages in Administrator Reports still persist. Our Engineering team is continuing to investigate this issue.

Investigating: We are aware of and investigating an issue where users attempting to access Administrator Reports are seeing long load times followed by a "We'll be right back" message. Some mCLASS users are also reporting error messages when attempting to access the Teacher-led Assessment page.

Our Product and Engineering teams are working diligently to find a root cause and implement a fix for this issue.

We will notify you via email once this issue has been resolved.

Thank you!

Resolved: This incident has been resolved.

Monitoring: Between 11:16-11:27am ET, we saw a spike in error rates that would have manifested in time outs or error messages in mCLASS applications. These errors are consistent with the root cause for issues that emerged yesterday. Those error rates have dropped and we are continuing to monitor.

If you were experiencing issues prior or are experiencing issues since this spike, please reach out to our Customer Support teams.

Thank you!

Investigating: Our Engineering team has implemented a fix. Users experiencing these issues should be seeing relief now. We are continuing to monitor the situation.

Please reach out to our Customer Support teams if you issues persist.

Thank you again for your patience!

Investigating: We are aware of and investigating reports of long loading times and time out errors for some users across multiple platforms: mCLASS, Science, ELA, Desmos Classroom.

Our Product and Engineering teams are working to identify a root cause and implement a fix for this issues right now.

We will update this messaging once there are more developments.

We appreciate your patience and hope to resolve these issues as soon as possible!

Resolved: This incident has been resolved.

Monitoring: Last night, our Engineering team released a fix to address some performance issues that likely contributed to the errors seen on Administrator Reports yesterday. We will continue to monitor Administrator Reports today for any additional errors or performances issues.

Monitoring: Errors rates in the database that triggered a recent surge in mCLASS application errors auto-recovered about 15 minutes ago. Users should be seeing relief now. We are continuing to monitor this situation.

Administrator Reports remain steady.

Identified: We are aware of and investigating an uptick in errors for some mCLASS users attempting to access the Classroom Reporting and Teacher-led Assessment pages.

The root cause of this issue is different than the mCLASS issue from earlier this morning, though the behavior on the platform will look the same.

Monitoring: A fix was implemented for the Administrator Reporting issue. We are seeing relief on all accounts who reported this issue earlier. We will continue to monitor.

Investigating: Due to high latency, mCLASS applications were throwing errors affecting Teacher-led Assessment, Student Online Assessment, and Classroom Reporting. We scaled up the service at 11:06am ET. Right now, mCLASS users should not be seeing errors related to this incident. We will continue to monitor. If you continue experiencing issues related to the above mCLASS applications, please contact our Support Team.

Long loading times and error messages in Administrator Reports still persist. Our Engineering team is continuing to investigate this issue.

Investigating: We are aware of and investigating an issue where users attempting to access Administrator Reports are seeing long load times followed by a "We'll be right back" message. Some mCLASS users are also reporting error messages when attempting to access the Teacher-led Assessment page.

Our Product and Engineering teams are working diligently to find a root cause and implement a fix for this issue.

We will notify you via email once this issue has been resolved.

Thank you!

Resolved: This incident has been resolved.

Monitoring: Last night, our Engineering team released a fix to address some performance issues that likely contributed to the errors seen on Administrator Reports yesterday. We will continue to monitor Administrator Reports today for any additional errors or performances issues.

Monitoring: Errors rates in the database that triggered a recent surge in mCLASS application errors auto-recovered about 15 minutes ago. Users should be seeing relief now. We are continuing to monitor this situation.

Administrator Reports remain steady.

Identified: We are aware of and investigating an uptick in errors for some mCLASS users attempting to access the Classroom Reporting and Teacher-led Assessment pages.

The root cause of this issue is different than the mCLASS issue from earlier this morning, though the behavior on the platform will look the same.

Monitoring: A fix was implemented for the Administrator Reporting issue. We are seeing relief on all accounts who reported this issue earlier. We will continue to monitor.

Investigating: Due to high latency, mCLASS applications were throwing errors affecting Teacher-led Assessment, Student Online Assessment, and Classroom Reporting. We scaled up the service at 11:06am ET. Right now, mCLASS users should not be seeing errors related to this incident. We will continue to monitor. If you continue experiencing issues related to the above mCLASS applications, please contact our Support Team.

Long loading times and error messages in Administrator Reports still persist. Our Engineering team is continuing to investigate this issue.

Investigating: We are aware of and investigating an issue where users attempting to access Administrator Reports are seeing long load times followed by a "We'll be right back" message. Some mCLASS users are also reporting error messages when attempting to access the Teacher-led Assessment page.

Our Product and Engineering teams are working diligently to find a root cause and implement a fix for this issue.

We will notify you via email once this issue has been resolved.

Thank you!

Resolved: This incident has been resolved.

Monitoring: Between 11:16-11:27am ET, we saw a spike in error rates that would have manifested in time outs or error messages in mCLASS applications. These errors are consistent with the root cause for issues that emerged yesterday. Those error rates have dropped and we are continuing to monitor.

If you were experiencing issues prior or are experiencing issues since this spike, please reach out to our Customer Support teams.

Thank you!

Investigating: Our Engineering team has implemented a fix. Users experiencing these issues should be seeing relief now. We are continuing to monitor the situation.

Please reach out to our Customer Support teams if you issues persist.

Thank you again for your patience!

Investigating: We are aware of and investigating reports of long loading times and time out errors for some users across multiple platforms: mCLASS, Science, ELA, Desmos Classroom.

Our Product and Engineering teams are working to identify a root cause and implement a fix for this issues right now.

We will update this messaging once there are more developments.

We appreciate your patience and hope to resolve these issues as soon as possible!

Resolved: This incident has been resolved.

Monitoring: Last night, our Engineering team released a fix to address some performance issues that likely contributed to the errors seen on Administrator Reports yesterday. We will continue to monitor Administrator Reports today for any additional errors or performances issues.

Monitoring: Errors rates in the database that triggered a recent surge in mCLASS application errors auto-recovered about 15 minutes ago. Users should be seeing relief now. We are continuing to monitor this situation.

Administrator Reports remain steady.

Identified: We are aware of and investigating an uptick in errors for some mCLASS users attempting to access the Classroom Reporting and Teacher-led Assessment pages.

The root cause of this issue is different than the mCLASS issue from earlier this morning, though the behavior on the platform will look the same.

Monitoring: A fix was implemented for the Administrator Reporting issue. We are seeing relief on all accounts who reported this issue earlier. We will continue to monitor.

Investigating: Due to high latency, mCLASS applications were throwing errors affecting Teacher-led Assessment, Student Online Assessment, and Classroom Reporting. We scaled up the service at 11:06am ET. Right now, mCLASS users should not be seeing errors related to this incident. We will continue to monitor. If you continue experiencing issues related to the above mCLASS applications, please contact our Support Team.

Long loading times and error messages in Administrator Reports still persist. Our Engineering team is continuing to investigate this issue.

Investigating: We are aware of and investigating an issue where users attempting to access Administrator Reports are seeing long load times followed by a "We'll be right back" message. Some mCLASS users are also reporting error messages when attempting to access the Teacher-led Assessment page.

Our Product and Engineering teams are working diligently to find a root cause and implement a fix for this issue.

We will notify you via email once this issue has been resolved.

Thank you!

Resolved: This incident has been resolved.

Monitoring: Between 11:16-11:27am ET, we saw a spike in error rates that would have manifested in time outs or error messages in mCLASS applications. These errors are consistent with the root cause for issues that emerged yesterday. Those error rates have dropped and we are continuing to monitor.

If you were experiencing issues prior or are experiencing issues since this spike, please reach out to our Customer Support teams.

Thank you!

Investigating: Our Engineering team has implemented a fix. Users experiencing these issues should be seeing relief now. We are continuing to monitor the situation.

Please reach out to our Customer Support teams if you issues persist.

Thank you again for your patience!

Investigating: We are aware of and investigating reports of long loading times and time out errors for some users across multiple platforms: mCLASS, Science, ELA, Desmos Classroom.

Our Product and Engineering teams are working to identify a root cause and implement a fix for this issues right now.

We will update this messaging once there are more developments.

We appreciate your patience and hope to resolve these issues as soon as possible!

Resolved: This incident has been resolved.

Monitoring: Last night, our Engineering team released a fix to address some performance issues that likely contributed to the errors seen on Administrator Reports yesterday. We will continue to monitor Administrator Reports today for any additional errors or performances issues.

Monitoring: Errors rates in the database that triggered a recent surge in mCLASS application errors auto-recovered about 15 minutes ago. Users should be seeing relief now. We are continuing to monitor this situation.

Administrator Reports remain steady.

Identified: We are aware of and investigating an uptick in errors for some mCLASS users attempting to access the Classroom Reporting and Teacher-led Assessment pages.

The root cause of this issue is different than the mCLASS issue from earlier this morning, though the behavior on the platform will look the same.

Monitoring: A fix was implemented for the Administrator Reporting issue. We are seeing relief on all accounts who reported this issue earlier. We will continue to monitor.

Investigating: Due to high latency, mCLASS applications were throwing errors affecting Teacher-led Assessment, Student Online Assessment, and Classroom Reporting. We scaled up the service at 11:06am ET. Right now, mCLASS users should not be seeing errors related to this incident. We will continue to monitor. If you continue experiencing issues related to the above mCLASS applications, please contact our Support Team.

Long loading times and error messages in Administrator Reports still persist. Our Engineering team is continuing to investigate this issue.

Investigating: We are aware of and investigating an issue where users attempting to access Administrator Reports are seeing long load times followed by a "We'll be right back" message. Some mCLASS users are also reporting error messages when attempting to access the Teacher-led Assessment page.

Our Product and Engineering teams are working diligently to find a root cause and implement a fix for this issue.

We will notify you via email once this issue has been resolved.

Thank you!

Resolved: This incident has been resolved.

Monitoring: Between 11:16-11:27am ET, we saw a spike in error rates that would have manifested in time outs or error messages in mCLASS applications. These errors are consistent with the root cause for issues that emerged yesterday. Those error rates have dropped and we are continuing to monitor.

If you were experiencing issues prior or are experiencing issues since this spike, please reach out to our Customer Support teams.

Thank you!

Investigating: Our Engineering team has implemented a fix. Users experiencing these issues should be seeing relief now. We are continuing to monitor the situation.

Please reach out to our Customer Support teams if you issues persist.

Thank you again for your patience!

Investigating: We are aware of and investigating reports of long loading times and time out errors for some users across multiple platforms: mCLASS, Science, ELA, Desmos Classroom.

Our Product and Engineering teams are working to identify a root cause and implement a fix for this issues right now.

We will update this messaging once there are more developments.

We appreciate your patience and hope to resolve these issues as soon as possible!

Resolved: This incident has been resolved.

Monitoring: Between 11:16-11:27am ET, we saw a spike in error rates that would have manifested in time outs or error messages in mCLASS applications. These errors are consistent with the root cause for issues that emerged yesterday. Those error rates have dropped and we are continuing to monitor.

If you were experiencing issues prior or are experiencing issues since this spike, please reach out to our Customer Support teams.

Thank you!

Investigating: Our Engineering team has implemented a fix. Users experiencing these issues should be seeing relief now. We are continuing to monitor the situation.

Please reach out to our Customer Support teams if you issues persist.

Thank you again for your patience!

Investigating: We are aware of and investigating reports of long loading times and time out errors for some users across multiple platforms: mCLASS, Science, ELA, Desmos Classroom.

Our Product and Engineering teams are working to identify a root cause and implement a fix for this issues right now.

We will update this messaging once there are more developments.

We appreciate your patience and hope to resolve these issues as soon as possible!

Monitoring: mCLASS applications - Classroom Reporting, Teacher-led Assessment, Student Online Assessment (teacher and students) - saw a spike in errors in our internal databases from ~6:20-6:45pm ET.

Those errors have since subsided and we are monitoring progress.

Monitoring: A fix has been implemented and we are monitoring the results.

Investigating: Upon further investigation, we are seeing errors affecting multiple mCLASS applications - Classroom Reporting, Teacher-led Assessment, Student Online Assessment (teacher and students affected).

Our Product and Engineering teams are aware of the spike in these error rates and working to implement a fix for them now.

Investigating: We are aware of an issue where teachers and students attempting to access the Student Online Assessment are receiving 503 error messages.

Our Product and Engineering teams are working diligently to identify the root cause of and implement a fix for this issue.

We will update this page once we have more information.

We appreciate your patience and apologize for the inconvenience!

Resolved: This incident has been resolved.

Monitoring: Last night, our Engineering team released a fix to address some performance issues that likely contributed to the errors seen on Administrator Reports yesterday. We will continue to monitor Administrator Reports today for any additional errors or performances issues.

Monitoring: Errors rates in the database that triggered a recent surge in mCLASS application errors auto-recovered about 15 minutes ago. Users should be seeing relief now. We are continuing to monitor this situation.

Administrator Reports remain steady.

Identified: We are aware of and investigating an uptick in errors for some mCLASS users attempting to access the Classroom Reporting and Teacher-led Assessment pages.

The root cause of this issue is different than the mCLASS issue from earlier this morning, though the behavior on the platform will look the same.

Monitoring: A fix was implemented for the Administrator Reporting issue. We are seeing relief on all accounts who reported this issue earlier. We will continue to monitor.

Investigating: Due to high latency, mCLASS applications were throwing errors affecting Teacher-led Assessment, Student Online Assessment, and Classroom Reporting. We scaled up the service at 11:06am ET. Right now, mCLASS users should not be seeing errors related to this incident. We will continue to monitor. If you continue experiencing issues related to the above mCLASS applications, please contact our Support Team.

Long loading times and error messages in Administrator Reports still persist. Our Engineering team is continuing to investigate this issue.

Investigating: We are aware of and investigating an issue where users attempting to access Administrator Reports are seeing long load times followed by a "We'll be right back" message. Some mCLASS users are also reporting error messages when attempting to access the Teacher-led Assessment page.

Our Product and Engineering teams are working diligently to find a root cause and implement a fix for this issue.

We will notify you via email once this issue has been resolved.

Thank you!

Resolved: This incident has been resolved.

Monitoring: Between 11:16-11:27am ET, we saw a spike in error rates that would have manifested in time outs or error messages in mCLASS applications. These errors are consistent with the root cause for issues that emerged yesterday. Those error rates have dropped and we are continuing to monitor.

If you were experiencing issues prior or are experiencing issues since this spike, please reach out to our Customer Support teams.

Thank you!

Investigating: Our Engineering team has implemented a fix. Users experiencing these issues should be seeing relief now. We are continuing to monitor the situation.

Please reach out to our Customer Support teams if you issues persist.

Thank you again for your patience!

Investigating: We are aware of and investigating reports of long loading times and time out errors for some users across multiple platforms: mCLASS, Science, ELA, Desmos Classroom.

Our Product and Engineering teams are working to identify a root cause and implement a fix for this issues right now.

We will update this messaging once there are more developments.

We appreciate your patience and hope to resolve these issues as soon as possible!

Monitoring: mCLASS applications - Classroom Reporting, Teacher-led Assessment, Student Online Assessment (teacher and students) - saw a spike in errors in our internal databases from ~6:20-6:45pm ET.

Those errors have since subsided and we are monitoring progress.

Monitoring: A fix has been implemented and we are monitoring the results.

Investigating: Upon further investigation, we are seeing errors affecting multiple mCLASS applications - Classroom Reporting, Teacher-led Assessment, Student Online Assessment (teacher and students affected).

Our Product and Engineering teams are aware of the spike in these error rates and working to implement a fix for them now.

Investigating: We are aware of an issue where teachers and students attempting to access the Student Online Assessment are receiving 503 error messages.

Our Product and Engineering teams are working diligently to identify the root cause of and implement a fix for this issue.

We will update this page once we have more information.

We appreciate your patience and apologize for the inconvenience!

Resolved: This incident has been resolved.

Monitoring: Between 11:16-11:27am ET, we saw a spike in error rates that would have manifested in time outs or error messages in mCLASS applications. These errors are consistent with the root cause for issues that emerged yesterday. Those error rates have dropped and we are continuing to monitor.

If you were experiencing issues prior or are experiencing issues since this spike, please reach out to our Customer Support teams.

Thank you!

Investigating: Our Engineering team has implemented a fix. Users experiencing these issues should be seeing relief now. We are continuing to monitor the situation.

Please reach out to our Customer Support teams if you issues persist.

Thank you again for your patience!

Investigating: We are aware of and investigating reports of long loading times and time out errors for some users across multiple platforms: mCLASS, Science, ELA, Desmos Classroom.

Our Product and Engineering teams are working to identify a root cause and implement a fix for this issues right now.

We will update this messaging once there are more developments.

We appreciate your patience and hope to resolve these issues as soon as possible!