BenchPrep status is Operational

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BenchPrep API

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BenchPrep Learning Application

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BenchPrep Console

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BenchPrep Raw Data Access

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BenchPrep Snowflake Data Warehouse (Database)

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BenchPrep Snowflake Replication

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BenchPrep Institution Admin

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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

No active incidents

Recently Resolved Incidents

Degraded Performance - Boost Dashboard
Started 21 Oct 2025 19:15:29 (5 days ago), resolved 23 Oct 2025 14:42:58 (3 days ago)
Minor Incident
Resolved
Boost Reporting Dashboard

We are actively investigating an issue affecting Boost Reporting Dashboard. The Learning Application and other admin tools are not affected.

Degraded Performance
Started 20 Oct 2025 11:57:44 (7 days ago), resolved 20 Oct 2025 12:33:15 (7 days ago)
Minor Incident
Resolved
API
Learning Application
Console
Institution Admin
Boost Reporting Dashboard

We are currently investigating a performance degradation affecting our applications.

Snowflake - Degraded Performance
Started 17 Oct 2025 15:45:41 (9 days ago), resolved 20 Oct 2025 11:31:32 (7 days ago)
Minor Incident
Resolved
Raw Data Access
Snowflake Data Warehouse (Database)
Snowflake Replication

We are currently investigating an issue with Snowflake data replication with our 3rd party vendor. This does not affect any administration or end user applications and the impact is isolated to Snowflake raw data access.

BenchPrep Outage Survival Guide

A step-by-step guide to help you survive a BenchPrep outage
NaN%

    BenchPrep Components

    Mon 20
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    now

    BenchPrep API

    Mon 20
    Tue 21
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    Fri 24
    Sat 25
    Sun 26
    now
    Degraded Performance
    Started 20 Oct 2025 11:57:44 (7 days ago), resolved 20 Oct 2025 12:33:15 (7 days ago)
    Minor Incident
    Resolved
    API
    Learning Application
    Console
    Institution Admin
    Boost Reporting Dashboard

    We are currently investigating a performance degradation affecting our applications.

    BenchPrep Learning Application

    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    Sun 26
    now
    Degraded Performance
    Started 20 Oct 2025 11:57:44 (7 days ago), resolved 20 Oct 2025 12:33:15 (7 days ago)
    Minor Incident
    Resolved
    API
    Learning Application
    Console
    Institution Admin
    Boost Reporting Dashboard

    We are currently investigating a performance degradation affecting our applications.

    BenchPrep Console

    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    Sun 26
    now
    Degraded Performance
    Started 20 Oct 2025 11:57:44 (7 days ago), resolved 20 Oct 2025 12:33:15 (7 days ago)
    Minor Incident
    Resolved
    API
    Learning Application
    Console
    Institution Admin
    Boost Reporting Dashboard

    We are currently investigating a performance degradation affecting our applications.

    BenchPrep NS1 Global DNS Network

    Mon 20
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    Sat 25
    Sun 26
    now

    BenchPrep AWS S3

    Mon 20
    Tue 21
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    Sun 26
    now

    BenchPrep Raw Data Access

    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    Sun 26
    now
    Snowflake - Degraded Performance
    Started 17 Oct 2025 15:45:41 (9 days ago), resolved 20 Oct 2025 11:31:32 (7 days ago)
    Minor Incident
    Resolved
    Raw Data Access
    Snowflake Data Warehouse (Database)
    Snowflake Replication

    We are currently investigating an issue with Snowflake data replication with our 3rd party vendor. This does not affect any administration or end user applications and the impact is isolated to Snowflake raw data access.

    BenchPrep Snowflake Data Warehouse (Database)

    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    Sun 26
    now
    Snowflake - Degraded Performance
    Started 17 Oct 2025 15:45:41 (9 days ago), resolved 20 Oct 2025 11:31:32 (7 days ago)
    Minor Incident
    Resolved
    Raw Data Access
    Snowflake Data Warehouse (Database)
    Snowflake Replication

    We are currently investigating an issue with Snowflake data replication with our 3rd party vendor. This does not affect any administration or end user applications and the impact is isolated to Snowflake raw data access.

    BenchPrep Snowflake Replication

    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    Sun 26
    now
    Snowflake - Degraded Performance
    Started 17 Oct 2025 15:45:41 (9 days ago), resolved 20 Oct 2025 11:31:32 (7 days ago)
    Minor Incident
    Resolved
    Raw Data Access
    Snowflake Data Warehouse (Database)
    Snowflake Replication

    We are currently investigating an issue with Snowflake data replication with our 3rd party vendor. This does not affect any administration or end user applications and the impact is isolated to Snowflake raw data access.

    BenchPrep Institution Admin

    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    Sun 26
    now
    Degraded Performance
    Started 20 Oct 2025 11:57:44 (7 days ago), resolved 20 Oct 2025 12:33:15 (7 days ago)
    Minor Incident
    Resolved
    API
    Learning Application
    Console
    Institution Admin
    Boost Reporting Dashboard

    We are currently investigating a performance degradation affecting our applications.

    BenchPrep Boost Reporting Dashboard

    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    Sun 26
    now
    Degraded Performance - Boost Dashboard
    Started 21 Oct 2025 19:15:29 (5 days ago), resolved 23 Oct 2025 14:42:58 (3 days ago)
    Minor Incident
    Resolved
    Boost Reporting Dashboard

    We are actively investigating an issue affecting Boost Reporting Dashboard. The Learning Application and other admin tools are not affected.

    Degraded Performance
    Started 20 Oct 2025 11:57:44 (7 days ago), resolved 20 Oct 2025 12:33:15 (7 days ago)
    Minor Incident
    Resolved
    API
    Learning Application
    Console
    Institution Admin
    Boost Reporting Dashboard

    We are currently investigating a performance degradation affecting our applications.