Vonage Business Communications System status is Operational

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Vonage Business Communications System Admin Portal

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Active Incidents

Salesloft Drift data breach: Key details for Vonage customers
Started 5 Sep 2025 21:38:52 (2 days ago), still ongoing
Incident without Impact
Investigating
Admin Portal

Vonage is committed to transparency and keeping customers informed about developments that may impact their organizations.

The week of August 25, 2025, Vonage, along with many other companies, was notified about a widespread security breach affecting Salesloft Drift customers. As a result of this incident, unauthorized users accessed the Salesforce customer relationship management (CRM) platform, which was integrated with Salesloft Drift.

Upon learning of this incident, we disconnected Salesloft Drift, identified the impacted records, and began a detailed review to assess the scope of the data affected.

Information that may be affected While this investigation is still ongoing, we have identified, to date, that the information exported by the unauthorized individuals during the incident included some customer contact information, account data, and text from certain customer support cases.

What is being done We continue to conduct a thorough review of the exported data. If we determine any affected data requires notification, we will notify impacted customers.

What customers should do As a precautionary measure, if you have provided credentials or other sensitive information to our customer support team, we strongly recommend that you change them immediately.

Customer support Customers with questions should contact the Support Team.

Recently Resolved Incidents

No recent incidents

Vonage Business Communications System Outage Survival Guide

A step-by-step guide to help you survive a Vonage Business Communications System outage
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    Vonage Business Communications System Components

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    Vonage Business Communications System Admin Portal

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    Salesloft Drift data breach: Key details for Vonage customers
    Started 5 Sep 2025 21:38:52 (2 days ago), still ongoing
    Incident without Impact
    Investigating
    Admin Portal

    Vonage is committed to transparency and keeping customers informed about developments that may impact their organizations.

    The week of August 25, 2025, Vonage, along with many other companies, was notified about a widespread security breach affecting Salesloft Drift customers. As a result of this incident, unauthorized users accessed the Salesforce customer relationship management (CRM) platform, which was integrated with Salesloft Drift.

    Upon learning of this incident, we disconnected Salesloft Drift, identified the impacted records, and began a detailed review to assess the scope of the data affected.

    Information that may be affected While this investigation is still ongoing, we have identified, to date, that the information exported by the unauthorized individuals during the incident included some customer contact information, account data, and text from certain customer support cases.

    What is being done We continue to conduct a thorough review of the exported data. If we determine any affected data requires notification, we will notify impacted customers.

    What customers should do As a precautionary measure, if you have provided credentials or other sensitive information to our customer support team, we strongly recommend that you change them immediately.

    Customer support Customers with questions should contact the Support Team.

    Vonage Business Communications System Applications

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    Desktop App
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    Mobile App (Android™)
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    Mobile App (iOS)
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    Vonage Meetings
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    Vonage Business Communications System Features

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    SMS & Messaging
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    Fax
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    Voicemail
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    Call Forwarding
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    Virtual Receptionist
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    Company Call Recording
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    Call Queues
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    Call Park & Visual Call Park
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    Receptionist Console
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    Other Features
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    Vonage Business Communications System Integrations

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    Vonage Integration Suite
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    Microsoft Teams
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    Other Integrations
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    Vonage Business Communications System Voice Services

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    Inbound Call Completion
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    Outbound Call Completion
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    Voice Quality
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    Registration
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    Vonage Business Communications System Alternatives