Vonage Business Communications System status is Under Maintenance

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Vonage Business Communications System Features

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SMS & Messaging
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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

IMPORTANT FROM VONAGE: SMS messaging traffic paused
Started 23 Sep 2024 23:18:53 (2 months ago), still ongoing
Major Incident
Identified
SMS & Messaging

Effective September 23, 2024, Vonage is temporarily pausing all US-based SMS messaging traffic for our Vonage Business Communications (VBC) solution. We are working closely with our SMS partner to restore full SMS capabilities as soon as possible. Please check back here for updates.

10DLC SMS Degradation - Messages with URLs or Email Addresses
Started 24 Jun 2024 19:38:24 (5 months ago), still ongoing
Minor Incident
Identified
SMS & Messaging

Effective June 7, 2024, Vonage is temporarily filtering most SMS messages containing URLs or Email Addresses. We are working closely with our SMS partner to restore full SMS capabilities as soon as possible. Please check back here for updates.

Recently Resolved Incidents

No recent incidents

Vonage Business Communications System Outage Survival Guide

A step-by-step guide to help you survive a Vonage Business Communications System outage
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    Vonage Business Communications System Components

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    Vonage Business Communications System Admin Portal

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    Vonage Business Communications System Applications

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    Desktop App
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    Mobile App (Androidâ„¢)
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    Mobile App (iOS)
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    Vonage Meetings
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    Vonage Business Communications System Features

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    SMS & Messaging
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    10DLC SMS Degradation - Messages with URLs or Email Addresses
    Started 24 Jun 2024 19:38:24 (5 months ago), still ongoing
    Minor Incident
    Identified
    SMS & Messaging

    Effective June 7, 2024, Vonage is temporarily filtering most SMS messages containing URLs or Email Addresses. We are working closely with our SMS partner to restore full SMS capabilities as soon as possible. Please check back here for updates.

    IMPORTANT FROM VONAGE: SMS messaging traffic paused
    Started 23 Sep 2024 23:18:53 (2 months ago), still ongoing
    Major Incident
    Identified
    SMS & Messaging

    Effective September 23, 2024, Vonage is temporarily pausing all US-based SMS messaging traffic for our Vonage Business Communications (VBC) solution. We are working closely with our SMS partner to restore full SMS capabilities as soon as possible. Please check back here for updates.

    Fax
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    Voicemail
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    Call Forwarding
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    Virtual Receptionist
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    Company Call Recording
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    Call Queues
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    Call Park & Visual Call Park
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    Receptionist Console
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    Other Features
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    Vonage Business Communications System Integrations

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    Vonage Integration Suite
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    Microsoft Teams
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    Other Integrations
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    Vonage Business Communications System Voice Services

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    Inbound Call Completion
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    Outbound Call Completion
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    Voice Quality
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    Registration
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    Vonage Business Communications System Alternatives

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    Vonage Contact Centre (VCC) EMEA - London

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    Outbound Voice Interactions
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    IR27065 - Poland to Poland calls with no caller ID
    Started 2 Oct 2024 11:20:52 (2 months ago), still ongoing
    Minor Incident
    Investigating
    Outbound Voice Interactions
    Outbound Voice Interactions

    We are currently aware of an ongoing issue affecting outbound calling using Polish callback when calling Polish numbers. Our Incident Management team is investigating the issue with priority.

    See all
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    Voxox Cloud Phone

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    Voice Service
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    Voxox Voice & SMS - Services Outage
    Started 15 Nov 2024 18:53:37 (6 days ago), still ongoing
    Critical Incident
    Identified
    Voice Service
    Calling Service
    SMPP
    Origination
    SMS Service
    More...

    We are currently experiencing a major vendor outage affecting both Voice and SMS services across our network.

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