UserZoom Status
Real-time updates of UserZoom issues and outages
UserZoom status is Operational
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Active Incidents
No active incidents
Recently Resolved Incidents
Unable to log into UserZoom
Started 10 Dec 2025 10:04:30 (4 days ago), resolved 10 Dec 2025 10:49:58 (4 days ago)
Major Incident
Resolved
Login
We are aware that some users may be experiencing login issues. Our team is actively investigating the problem, and we will share an update as soon as we have more information.
UserZoom Outage Survival Guide
A step-by-step guide to help you survive a UserZoom outage
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UserZoom Components
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UserZoom Manage
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Login
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Unable to log into UserZoom
Started 10 Dec 2025 10:04:30 (4 days ago), resolved 10 Dec 2025 10:49:58 (4 days ago)
Major Incident
Resolved
Login
We are aware that some users may be experiencing login issues. Our team is actively investigating the problem, and we will share an update as soon as we have more information.
User Management
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Templates
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Study Builder
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UserZoom Recruit
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Study Recruitment by UserZoom
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Study recruitment by Recruit Your Own
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ResearchOps (session calendar)
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Emails & Notifications
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UserZoom Collect
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Moderated in session experience
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Unmoderated research methods
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UserZoom Analysis & Results
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Ratios & Responses
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Transcripts
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Video Player
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Data Exports
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UserZoom Participant Experience
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Selecting a time to participate
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Joining a session
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UserZoom Live Android App
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UserZoom Live iOS App
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UserZoom Surveys Android App
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UserZoom Surveys iOS App
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Google Chrome extension
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Firefox extension
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UserZoom Support & Education
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UserZoom Academy
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UserZoom HelpCenter
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