TokenEx status is Operational

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iFrame
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API v1
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API v2
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Transparent Gateway API v1
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Transparent Gateway API v2
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Payment Services v1 (Active Merchant)
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Payment Services v2
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Active Incidents

No active incidents

Recently Resolved Incidents

Notice of Degradation of Service - US Production
Started 19 Jun 2025 21:34:38 (3 days ago), resolved 20 Jun 2025 00:59:58 (3 days ago)
Minor Incident
Resolved
iFrame
API v1
API v2
Transparent Gateway API v1
Transparent Gateway API v2
More...

A network traffic degradation has been detected. Some clients may have experience intermittent issues accessing the U.S. platform during this time. Our team is investigating and will update shortly.

Notice of Degradation of Service - US Production
Started 19 Jun 2025 18:19:53 (4 days ago), resolved 19 Jun 2025 18:19:53 (4 days ago)
Incident without Impact
Resolved
iFrame
API v1
API v2
Transparent Gateway API v1
Transparent Gateway API v2
More...

Between 12:40pm and 12:42pm CST, a network traffic degradation was detected. Service has been restored, but some clients may have experienced issues accessing the U.S. platform during this time.

TokenEx Outage Survival Guide

A step-by-step guide to help you survive a TokenEx outage
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    TokenEx Components

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    TokenEx U.S. Data Center

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    iFrame
    Mon 16
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    Notice of Degradation of Service - US Production
    Started 19 Jun 2025 18:19:53 (4 days ago), resolved 19 Jun 2025 18:19:53 (4 days ago)
    Incident without Impact
    Resolved
    iFrame
    API v1
    API v2
    Transparent Gateway API v1
    Transparent Gateway API v2
    More...

    Between 12:40pm and 12:42pm CST, a network traffic degradation was detected. Service has been restored, but some clients may have experienced issues accessing the U.S. platform during this time.

    Notice of Degradation of Service - US Production
    Started 19 Jun 2025 21:34:38 (3 days ago), resolved 20 Jun 2025 00:59:58 (3 days ago)
    Minor Incident
    Resolved
    iFrame
    API v1
    API v2
    Transparent Gateway API v1
    Transparent Gateway API v2
    More...

    A network traffic degradation has been detected. Some clients may have experience intermittent issues accessing the U.S. platform during this time. Our team is investigating and will update shortly.

    API v1
    Mon 16
    Tue 17
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    Sun 22
    now
    Notice of Degradation of Service - US Production
    Started 19 Jun 2025 18:19:53 (4 days ago), resolved 19 Jun 2025 18:19:53 (4 days ago)
    Incident without Impact
    Resolved
    iFrame
    API v1
    API v2
    Transparent Gateway API v1
    Transparent Gateway API v2
    More...

    Between 12:40pm and 12:42pm CST, a network traffic degradation was detected. Service has been restored, but some clients may have experienced issues accessing the U.S. platform during this time.

    Notice of Degradation of Service - US Production
    Started 19 Jun 2025 21:34:38 (3 days ago), resolved 20 Jun 2025 00:59:58 (3 days ago)
    Minor Incident
    Resolved
    iFrame
    API v1
    API v2
    Transparent Gateway API v1
    Transparent Gateway API v2
    More...

    A network traffic degradation has been detected. Some clients may have experience intermittent issues accessing the U.S. platform during this time. Our team is investigating and will update shortly.

    API v2
    Mon 16
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    Sun 22
    now
    Notice of Degradation of Service - US Production
    Started 19 Jun 2025 18:19:53 (4 days ago), resolved 19 Jun 2025 18:19:53 (4 days ago)
    Incident without Impact
    Resolved
    iFrame
    API v1
    API v2
    Transparent Gateway API v1
    Transparent Gateway API v2
    More...

    Between 12:40pm and 12:42pm CST, a network traffic degradation was detected. Service has been restored, but some clients may have experienced issues accessing the U.S. platform during this time.

    Notice of Degradation of Service - US Production
    Started 19 Jun 2025 21:34:38 (3 days ago), resolved 20 Jun 2025 00:59:58 (3 days ago)
    Minor Incident
    Resolved
    iFrame
    API v1
    API v2
    Transparent Gateway API v1
    Transparent Gateway API v2
    More...

    A network traffic degradation has been detected. Some clients may have experience intermittent issues accessing the U.S. platform during this time. Our team is investigating and will update shortly.

    Transparent Gateway API v1
    Mon 16
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    Sat 21
    Sun 22
    now
    Notice of Degradation of Service - US Production
    Started 19 Jun 2025 18:19:53 (4 days ago), resolved 19 Jun 2025 18:19:53 (4 days ago)
    Incident without Impact
    Resolved
    iFrame
    API v1
    API v2
    Transparent Gateway API v1
    Transparent Gateway API v2
    More...

    Between 12:40pm and 12:42pm CST, a network traffic degradation was detected. Service has been restored, but some clients may have experienced issues accessing the U.S. platform during this time.

    Notice of Degradation of Service - US Production
    Started 19 Jun 2025 21:34:38 (3 days ago), resolved 20 Jun 2025 00:59:58 (3 days ago)
    Minor Incident
    Resolved
    iFrame
    API v1
    API v2
    Transparent Gateway API v1
    Transparent Gateway API v2
    More...

    A network traffic degradation has been detected. Some clients may have experience intermittent issues accessing the U.S. platform during this time. Our team is investigating and will update shortly.

    Transparent Gateway API v2
    Mon 16
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    now
    Notice of Degradation of Service - US Production
    Started 19 Jun 2025 18:19:53 (4 days ago), resolved 19 Jun 2025 18:19:53 (4 days ago)
    Incident without Impact
    Resolved
    iFrame
    API v1
    API v2
    Transparent Gateway API v1
    Transparent Gateway API v2
    More...

    Between 12:40pm and 12:42pm CST, a network traffic degradation was detected. Service has been restored, but some clients may have experienced issues accessing the U.S. platform during this time.

    Notice of Degradation of Service - US Production
    Started 19 Jun 2025 21:34:38 (3 days ago), resolved 20 Jun 2025 00:59:58 (3 days ago)
    Minor Incident
    Resolved
    iFrame
    API v1
    API v2
    Transparent Gateway API v1
    Transparent Gateway API v2
    More...

    A network traffic degradation has been detected. Some clients may have experience intermittent issues accessing the U.S. platform during this time. Our team is investigating and will update shortly.

    Payment Services v1 (Active Merchant)
    Mon 16
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    Fri 20
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    Sun 22
    now
    Notice of Degradation of Service - US Production
    Started 19 Jun 2025 18:19:53 (4 days ago), resolved 19 Jun 2025 18:19:53 (4 days ago)
    Incident without Impact
    Resolved
    iFrame
    API v1
    API v2
    Transparent Gateway API v1
    Transparent Gateway API v2
    More...

    Between 12:40pm and 12:42pm CST, a network traffic degradation was detected. Service has been restored, but some clients may have experienced issues accessing the U.S. platform during this time.

    Notice of Degradation of Service - US Production
    Started 19 Jun 2025 21:34:38 (3 days ago), resolved 20 Jun 2025 00:59:58 (3 days ago)
    Minor Incident
    Resolved
    iFrame
    API v1
    API v2
    Transparent Gateway API v1
    Transparent Gateway API v2
    More...

    A network traffic degradation has been detected. Some clients may have experience intermittent issues accessing the U.S. platform during this time. Our team is investigating and will update shortly.

    Payment Services v2
    Mon 16
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    now
    Notice of Degradation of Service - US Production
    Started 19 Jun 2025 18:19:53 (4 days ago), resolved 19 Jun 2025 18:19:53 (4 days ago)
    Incident without Impact
    Resolved
    iFrame
    API v1
    API v2
    Transparent Gateway API v1
    Transparent Gateway API v2
    More...

    Between 12:40pm and 12:42pm CST, a network traffic degradation was detected. Service has been restored, but some clients may have experienced issues accessing the U.S. platform during this time.

    Notice of Degradation of Service - US Production
    Started 19 Jun 2025 21:34:38 (3 days ago), resolved 20 Jun 2025 00:59:58 (3 days ago)
    Minor Incident
    Resolved
    iFrame
    API v1
    API v2
    Transparent Gateway API v1
    Transparent Gateway API v2
    More...

    A network traffic degradation has been detected. Some clients may have experience intermittent issues accessing the U.S. platform during this time. Our team is investigating and will update shortly.

    Batch/MFT
    Mon 16
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    Thu 19
    Fri 20
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    Sun 22
    now
    Notice of Degradation of Service - US Production
    Started 19 Jun 2025 18:19:53 (4 days ago), resolved 19 Jun 2025 18:19:53 (4 days ago)
    Incident without Impact
    Resolved
    iFrame
    API v1
    API v2
    Transparent Gateway API v1
    Transparent Gateway API v2
    More...

    Between 12:40pm and 12:42pm CST, a network traffic degradation was detected. Service has been restored, but some clients may have experienced issues accessing the U.S. platform during this time.

    Notice of Degradation of Service - US Production
    Started 19 Jun 2025 21:34:38 (3 days ago), resolved 20 Jun 2025 00:59:58 (3 days ago)
    Minor Incident
    Resolved
    iFrame
    API v1
    API v2
    Transparent Gateway API v1
    Transparent Gateway API v2
    More...

    A network traffic degradation has been detected. Some clients may have experience intermittent issues accessing the U.S. platform during this time. Our team is investigating and will update shortly.

    Client Portal
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    Sun 22
    now
    Test Environment
    Mon 16
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    now
    Notice of Degradation of Service - US Production
    Started 19 Jun 2025 18:19:53 (4 days ago), resolved 19 Jun 2025 18:19:53 (4 days ago)
    Incident without Impact
    Resolved
    iFrame
    API v1
    API v2
    Transparent Gateway API v1
    Transparent Gateway API v2
    More...

    Between 12:40pm and 12:42pm CST, a network traffic degradation was detected. Service has been restored, but some clients may have experienced issues accessing the U.S. platform during this time.

    Notice of Degradation of Service - US Production
    Started 19 Jun 2025 21:34:38 (3 days ago), resolved 20 Jun 2025 00:59:58 (3 days ago)
    Minor Incident
    Resolved
    iFrame
    API v1
    API v2
    Transparent Gateway API v1
    Transparent Gateway API v2
    More...

    A network traffic degradation has been detected. Some clients may have experience intermittent issues accessing the U.S. platform during this time. Our team is investigating and will update shortly.

    TokenEx E.U. Data Center

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    iFrame
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    API v1
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    API v2
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    Transparent Gateway API v1
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    now
    Transparent Gateway API v2
    Mon 16
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    Payment Services v1 (Active Merchant)
    Mon 16
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    Payment Services v2
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    Batch/MFT
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    Client Portal
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