
Expel Status
Real-time updates of Expel issues and outages
Expel status is Operational
Workbench login
Slack
Teams
Ticketing systems (via email, such as Jira)
PagerDuty
Opsgenie
Active Incidents
On May 19th, we temporarily disabled the alert status syncing feature between Expel Workbench and Wiz due to an identified error.
Importantly, this does not affect Expel’s ability to deliver MDR services for Wiz. Workbench continues to ingest alerts from Wiz as expected, and our SOC is actively monitoring and responding.
We will share an update as soon as the fix is deployed and syncing is re-enabled.
Thank you for your understanding.
Recently Resolved Incidents
We are investigating a problem causing Expel Workbench to be intermittently unavailable. We will provide an update by 8:00 PM UTC.
Amazon Web Services reported an outage affecting AWS services in the US-EAST-1 region starting at approximately 06:50am UTC. AWS communicated that it identified the root cause and took mitigation actions, and that it’s seeing significant signs of recovery.
This outage is affecting how Expel Workbench ingests and processes alerts, as well as how we communicate with customers. At this time, Expel Workbench is operating normally. Our systems are working through a backlog of security device data.
Expel Outage Survival Guide
Expel Components
Expel Workbench availability
Workbench global network connectivity
Workbench login
We are investigating a problem causing Expel Workbench to be intermittently unavailable. We will provide an update by 8:00 PM UTC.
Expel Workbench features
Investigative actions
File uploads
Expel Notifications
Amazon Web Services reported an outage affecting AWS services in the US-EAST-1 region starting at approximately 06:50am UTC. AWS communicated that it identified the root cause and took mitigation actions, and that it’s seeing significant signs of recovery.
This outage is affecting how Expel Workbench ingests and processes alerts, as well as how we communicate with customers. At this time, Expel Workbench is operating normally. Our systems are working through a backlog of security device data.
Slack
Amazon Web Services reported an outage affecting AWS services in the US-EAST-1 region starting at approximately 06:50am UTC. AWS communicated that it identified the root cause and took mitigation actions, and that it’s seeing significant signs of recovery.
This outage is affecting how Expel Workbench ingests and processes alerts, as well as how we communicate with customers. At this time, Expel Workbench is operating normally. Our systems are working through a backlog of security device data.
Teams
Amazon Web Services reported an outage affecting AWS services in the US-EAST-1 region starting at approximately 06:50am UTC. AWS communicated that it identified the root cause and took mitigation actions, and that it’s seeing significant signs of recovery.
This outage is affecting how Expel Workbench ingests and processes alerts, as well as how we communicate with customers. At this time, Expel Workbench is operating normally. Our systems are working through a backlog of security device data.
Ticketing systems (via email, such as Jira)
On May 19th, we temporarily disabled the alert status syncing feature between Expel Workbench and Wiz due to an identified error.
Importantly, this does not affect Expel’s ability to deliver MDR services for Wiz. Workbench continues to ingest alerts from Wiz as expected, and our SOC is actively monitoring and responding.
We will share an update as soon as the fix is deployed and syncing is re-enabled.
Thank you for your understanding.
Amazon Web Services reported an outage affecting AWS services in the US-EAST-1 region starting at approximately 06:50am UTC. AWS communicated that it identified the root cause and took mitigation actions, and that it’s seeing significant signs of recovery.
This outage is affecting how Expel Workbench ingests and processes alerts, as well as how we communicate with customers. At this time, Expel Workbench is operating normally. Our systems are working through a backlog of security device data.
PagerDuty
Amazon Web Services reported an outage affecting AWS services in the US-EAST-1 region starting at approximately 06:50am UTC. AWS communicated that it identified the root cause and took mitigation actions, and that it’s seeing significant signs of recovery.
This outage is affecting how Expel Workbench ingests and processes alerts, as well as how we communicate with customers. At this time, Expel Workbench is operating normally. Our systems are working through a backlog of security device data.
Opsgenie
Amazon Web Services reported an outage affecting AWS services in the US-EAST-1 region starting at approximately 06:50am UTC. AWS communicated that it identified the root cause and took mitigation actions, and that it’s seeing significant signs of recovery.
This outage is affecting how Expel Workbench ingests and processes alerts, as well as how we communicate with customers. At this time, Expel Workbench is operating normally. Our systems are working through a backlog of security device data.
ServiceNow
Expel Assembler connectivity
Expel Alert ingestion
We are investigating a problem causing Expel Workbench to be intermittently unavailable. We will provide an update by 8:00 PM UTC.
Amazon Web Services reported an outage affecting AWS services in the US-EAST-1 region starting at approximately 06:50am UTC. AWS communicated that it identified the root cause and took mitigation actions, and that it’s seeing significant signs of recovery.
This outage is affecting how Expel Workbench ingests and processes alerts, as well as how we communicate with customers. At this time, Expel Workbench is operating normally. Our systems are working through a backlog of security device data.