Expel status is Operational

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Workbench login
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Email
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Teams
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Ticketing systems (via email, such as Jira)
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PagerDuty
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Opsgenie
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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

Service Update: Wiz Alert Status Syncing
Started 11 Jun 2025 17:13:10 (5 months ago), still ongoing
Minor Incident
Identified
Ticketing systems (via email, such as Jira)

On May 19th, we temporarily disabled the alert status syncing feature between Expel Workbench and Wiz due to an identified error.

Importantly, this does not affect Expel’s ability to deliver MDR services for Wiz. Workbench continues to ingest alerts from Wiz as expected, and our SOC is actively monitoring and responding.

We will share an update as soon as the fix is deployed and syncing is re-enabled.

Thank you for your understanding.

Recently Resolved Incidents

Workbench Availability
Started 20 Oct 2025 19:41:40 (6 days ago), resolved 21 Oct 2025 04:59:43 (6 days ago)
Major Incident
Resolved
Workbench login
Alert ingestion

We are investigating a problem causing Expel Workbench to be intermittently unavailable. We will provide an update by 8:00 PM UTC.

Amazon Web Services outage affecting Expel Workbench
Started 20 Oct 2025 10:06:39 (7 days ago), resolved 20 Oct 2025 12:35:26 (7 days ago)
Incident without Impact
Resolved
Email
Slack
Teams
Ticketing systems (via email, such as Jira)
Alert ingestion
More...

Amazon Web Services reported an outage affecting AWS services in the US-EAST-1 region starting at approximately 06:50am UTC. AWS communicated that it identified the root cause and took mitigation actions, and that it’s seeing significant signs of recovery.

This outage is affecting how Expel Workbench ingests and processes alerts, as well as how we communicate with customers. At this time, Expel Workbench is operating normally. Our systems are working through a backlog of security device data.

Expel Outage Survival Guide

A step-by-step guide to help you survive a Expel outage
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    Expel Components

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    Expel Workbench availability

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    Workbench global network connectivity
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    Workbench login
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    now
    Workbench Availability
    Started 20 Oct 2025 19:41:40 (6 days ago), resolved 21 Oct 2025 04:59:43 (6 days ago)
    Major Incident
    Resolved
    Workbench login
    Alert ingestion

    We are investigating a problem causing Expel Workbench to be intermittently unavailable. We will provide an update by 8:00 PM UTC.

    Expel Workbench features

    Mon 20
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    Investigative actions
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    File uploads
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    Expel Notifications

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    Email
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    Amazon Web Services outage affecting Expel Workbench
    Started 20 Oct 2025 10:06:39 (7 days ago), resolved 20 Oct 2025 12:35:26 (7 days ago)
    Incident without Impact
    Resolved
    Email
    Slack
    Teams
    Ticketing systems (via email, such as Jira)
    Alert ingestion
    More...

    Amazon Web Services reported an outage affecting AWS services in the US-EAST-1 region starting at approximately 06:50am UTC. AWS communicated that it identified the root cause and took mitigation actions, and that it’s seeing significant signs of recovery.

    This outage is affecting how Expel Workbench ingests and processes alerts, as well as how we communicate with customers. At this time, Expel Workbench is operating normally. Our systems are working through a backlog of security device data.

    Slack
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    Sun 26
    now
    Amazon Web Services outage affecting Expel Workbench
    Started 20 Oct 2025 10:06:39 (7 days ago), resolved 20 Oct 2025 12:35:26 (7 days ago)
    Incident without Impact
    Resolved
    Email
    Slack
    Teams
    Ticketing systems (via email, such as Jira)
    Alert ingestion
    More...

    Amazon Web Services reported an outage affecting AWS services in the US-EAST-1 region starting at approximately 06:50am UTC. AWS communicated that it identified the root cause and took mitigation actions, and that it’s seeing significant signs of recovery.

    This outage is affecting how Expel Workbench ingests and processes alerts, as well as how we communicate with customers. At this time, Expel Workbench is operating normally. Our systems are working through a backlog of security device data.

    Teams
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    Sun 26
    now
    Amazon Web Services outage affecting Expel Workbench
    Started 20 Oct 2025 10:06:39 (7 days ago), resolved 20 Oct 2025 12:35:26 (7 days ago)
    Incident without Impact
    Resolved
    Email
    Slack
    Teams
    Ticketing systems (via email, such as Jira)
    Alert ingestion
    More...

    Amazon Web Services reported an outage affecting AWS services in the US-EAST-1 region starting at approximately 06:50am UTC. AWS communicated that it identified the root cause and took mitigation actions, and that it’s seeing significant signs of recovery.

    This outage is affecting how Expel Workbench ingests and processes alerts, as well as how we communicate with customers. At this time, Expel Workbench is operating normally. Our systems are working through a backlog of security device data.

    Ticketing systems (via email, such as Jira)
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    Sun 26
    now
    Service Update: Wiz Alert Status Syncing
    Started 11 Jun 2025 17:13:10 (5 months ago), still ongoing
    Minor Incident
    Identified
    Ticketing systems (via email, such as Jira)

    On May 19th, we temporarily disabled the alert status syncing feature between Expel Workbench and Wiz due to an identified error.

    Importantly, this does not affect Expel’s ability to deliver MDR services for Wiz. Workbench continues to ingest alerts from Wiz as expected, and our SOC is actively monitoring and responding.

    We will share an update as soon as the fix is deployed and syncing is re-enabled.

    Thank you for your understanding.

    Amazon Web Services outage affecting Expel Workbench
    Started 20 Oct 2025 10:06:39 (7 days ago), resolved 20 Oct 2025 12:35:26 (7 days ago)
    Incident without Impact
    Resolved
    Email
    Slack
    Teams
    Ticketing systems (via email, such as Jira)
    Alert ingestion
    More...

    Amazon Web Services reported an outage affecting AWS services in the US-EAST-1 region starting at approximately 06:50am UTC. AWS communicated that it identified the root cause and took mitigation actions, and that it’s seeing significant signs of recovery.

    This outage is affecting how Expel Workbench ingests and processes alerts, as well as how we communicate with customers. At this time, Expel Workbench is operating normally. Our systems are working through a backlog of security device data.

    PagerDuty
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    Sun 26
    now
    Amazon Web Services outage affecting Expel Workbench
    Started 20 Oct 2025 10:06:39 (7 days ago), resolved 20 Oct 2025 12:35:26 (7 days ago)
    Incident without Impact
    Resolved
    Email
    Slack
    Teams
    Ticketing systems (via email, such as Jira)
    Alert ingestion
    More...

    Amazon Web Services reported an outage affecting AWS services in the US-EAST-1 region starting at approximately 06:50am UTC. AWS communicated that it identified the root cause and took mitigation actions, and that it’s seeing significant signs of recovery.

    This outage is affecting how Expel Workbench ingests and processes alerts, as well as how we communicate with customers. At this time, Expel Workbench is operating normally. Our systems are working through a backlog of security device data.

    Opsgenie
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    Sun 26
    now
    Amazon Web Services outage affecting Expel Workbench
    Started 20 Oct 2025 10:06:39 (7 days ago), resolved 20 Oct 2025 12:35:26 (7 days ago)
    Incident without Impact
    Resolved
    Email
    Slack
    Teams
    Ticketing systems (via email, such as Jira)
    Alert ingestion
    More...

    Amazon Web Services reported an outage affecting AWS services in the US-EAST-1 region starting at approximately 06:50am UTC. AWS communicated that it identified the root cause and took mitigation actions, and that it’s seeing significant signs of recovery.

    This outage is affecting how Expel Workbench ingests and processes alerts, as well as how we communicate with customers. At this time, Expel Workbench is operating normally. Our systems are working through a backlog of security device data.

    ServiceNow
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    Expel Assembler connectivity

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    now

    Expel Alert ingestion

    Mon 20
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    Fri 24
    Sat 25
    Sun 26
    now
    Workbench Availability
    Started 20 Oct 2025 19:41:40 (6 days ago), resolved 21 Oct 2025 04:59:43 (6 days ago)
    Major Incident
    Resolved
    Workbench login
    Alert ingestion

    We are investigating a problem causing Expel Workbench to be intermittently unavailable. We will provide an update by 8:00 PM UTC.

    Amazon Web Services outage affecting Expel Workbench
    Started 20 Oct 2025 10:06:39 (7 days ago), resolved 20 Oct 2025 12:35:26 (7 days ago)
    Incident without Impact
    Resolved
    Email
    Slack
    Teams
    Ticketing systems (via email, such as Jira)
    Alert ingestion
    More...

    Amazon Web Services reported an outage affecting AWS services in the US-EAST-1 region starting at approximately 06:50am UTC. AWS communicated that it identified the root cause and took mitigation actions, and that it’s seeing significant signs of recovery.

    This outage is affecting how Expel Workbench ingests and processes alerts, as well as how we communicate with customers. At this time, Expel Workbench is operating normally. Our systems are working through a backlog of security device data.

    Expel Slack channels for customers

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