RM Internet & E-safety Status
Real-time updates of RM Internet & E-safety issues and outages
RM Internet & E-safety status is Partially Degraded Service
RM Internet & E-safety Web Filtering
SafetyNet Plus
SafetyNet Plus Transparent Module
Active Incidents
Some customers may experience an issue with resetting user passwords. Updating the password can result in the user subsequently being prompted for credentials when trying to access the internet. Neither old nor new password will work when entered, and there is no way to work around the issue. For each affected user this will resolve itself in time with no further action required, but there may be a delay of up to 1 day. We are investigating the root cause of the issue and we are looking at improving our mitigation of it by reducing the length of the possible delay.
Recently Resolved Incidents
No recent incidents
RM Internet & E-safety Outage Survival Guide
RM Internet & E-safety Components
RM Internet & E-safety RM Connectivity
RM Internet & E-safety South West Connectivity
Bath & N.E. Somerset
Bournemouth
Bristol
Cornwall
Devon
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Somerset
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RM Internet & E-safety South East Connectivity
RM Internet & E-safety DNS
RM Internet & E-safety Email
SMTP Store & Forward
RM Internet & E-safety SSL Connect
RM Internet & E-safety Web Filtering
SafetyNet Plus
Some customers may experience an issue with resetting user passwords. Updating the password can result in the user subsequently being prompted for credentials when trying to access the internet. Neither old nor new password will work when entered, and there is no way to work around the issue. For each affected user this will resolve itself in time with no further action required, but there may be a delay of up to 1 day. We are investigating the root cause of the issue and we are looking at improving our mitigation of it by reducing the length of the possible delay.
SafetyNet Plus Transparent Module
Some customers may experience an issue with resetting user passwords. Updating the password can result in the user subsequently being prompted for credentials when trying to access the internet. Neither old nor new password will work when entered, and there is no way to work around the issue. For each affected user this will resolve itself in time with no further action required, but there may be a delay of up to 1 day. We are investigating the root cause of the issue and we are looking at improving our mitigation of it by reducing the length of the possible delay.
