RM Internet & E-safety status is Partially Degraded Service

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RM Internet & E-safety DNS

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RM Internet & E-safety Web Filtering

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SafetyNet Plus
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SafetyNet Plus Transparent Module
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Last updated 1 minute ago from official status page. Learn more

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Active Incidents

RM SafetyNet Browsing Report Feature – Service Degradation
Started 27 Apr 2026 13:51:49 (2 days ago), still ongoing
Minor Incident
Investigating
SafetyNet Plus
SafetyNet Plus Transparent Module

We are currently investigating an issue affecting the RM SafetyNet Browsing Report feature for some customers.

During this time, affected customers may experience incomplete or unavailable browsing reports. Related features including Dashboard, Alerts, and Alert History may also display partial or missing data for the impacted period.

Our technical teams are actively working to resolve the issue as a priority. We apologize for any inconvenience caused and will provide further updates as soon as possible.

Issue affecting DNS platform
Started 20 Apr 2026 12:26:52 (9 days ago), still ongoing
Minor Incident
Investigating
DNS

We are aware of an issue preventing customers from making changes to their DNS records. We are currently investigating and will provide an update as soon as one is available

Recently Resolved Incidents

No recent incidents

RM Internet & E-safety Outage Survival Guide

A step-by-step guide to help you survive a RM Internet & E-safety outage
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    RM Internet & E-safety Components

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    RM Internet & E-safety RM Connectivity

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    RM Internet & E-safety South West Connectivity

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    Bath & N.E. Somerset
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    Bournemouth
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    Bristol
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    Cornwall
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    Devon
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    Dorset
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    Gloucestershire
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    N. Somerset
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    Plymouth
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    Poole
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    Somerset
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    Wiltshire
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    RM Internet & E-safety South East Connectivity

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    RM Internet & E-safety DNS

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    Issue affecting DNS platform
    Started 20 Apr 2026 12:26:52 (9 days ago), still ongoing
    Minor Incident
    Investigating
    DNS

    We are aware of an issue preventing customers from making changes to their DNS records. We are currently investigating and will provide an update as soon as one is available

    RM Internet & E-safety Email

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    SMTP Store & Forward
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    RM Internet & E-safety SSL Connect

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    RM Internet & E-safety Web Filtering

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    SafetyNet Plus
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    RM SafetyNet Browsing Report Feature – Service Degradation
    Started 27 Apr 2026 13:51:49 (2 days ago), still ongoing
    Minor Incident
    Investigating
    SafetyNet Plus
    SafetyNet Plus Transparent Module

    We are currently investigating an issue affecting the RM SafetyNet Browsing Report feature for some customers.

    During this time, affected customers may experience incomplete or unavailable browsing reports. Related features including Dashboard, Alerts, and Alert History may also display partial or missing data for the impacted period.

    Our technical teams are actively working to resolve the issue as a priority. We apologize for any inconvenience caused and will provide further updates as soon as possible.

    SafetyNet Plus Transparent Module
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    Tue 28
    now
    RM SafetyNet Browsing Report Feature – Service Degradation
    Started 27 Apr 2026 13:51:49 (2 days ago), still ongoing
    Minor Incident
    Investigating
    SafetyNet Plus
    SafetyNet Plus Transparent Module

    We are currently investigating an issue affecting the RM SafetyNet Browsing Report feature for some customers.

    During this time, affected customers may experience incomplete or unavailable browsing reports. Related features including Dashboard, Alerts, and Alert History may also display partial or missing data for the impacted period.

    Our technical teams are actively working to resolve the issue as a priority. We apologize for any inconvenience caused and will provide further updates as soon as possible.

    RM Internet & E-safety Web Hosting

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    RM Internet & E-safety Voice Services

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    Hosted Voice
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