Shelf Status

Resolved: This incident has been resolved.

Monitoring: All services have recovered. Error rates and latency are back to normal across all regions. We’ll continue to monitor closely for the next hour. If you still encounter issues, please refresh your browser and try again.

Monitoring: We’ve deployed a fix and are seeing recovery for application and API requests across regions. If you encountered errors, please try again or refresh your browser.

Identified: Search has recovered across regions. Feedback and CPW remain degraded for a subset of customers while the fix completes rollout. Next update within 30 minutes.

Identified: We are continuing to work on a fix for this issue.

Identified: We are continuing to work on a fix for this issue.

Identified: We are seeing recovery in the CA and EU regions, and a fix is being rolled out to the remaining regions. A subset of customers outside those regions may still be impacted.

Identified: Starting at 16:30 UTC, an infrastructure issue caused elevated 5xx errors for application and API requests. We have identified the cause and are rolling out a fix. Impact affects a subset of customers across multiple regions.

Resolved: SSO sign-ins have been restored. Between 14:38-16:27 UTC a configuration regression in our authentication layer caused the authorization code exchange to fail, resulting in "access_denied (Unauthorized)" after IdP login. We corrected the configuration and refreshed services; metrics show recovery across all regions.

Identified: We have deployed a fix to our authentication flow at 16:15 UTC. Users should begin to see successful sign-ins resume across all regions. Please retry logging in; starting a new browser session (or incognito) may help clear a failed attempt. We’re closely monitoring error rates and will provide another update within 30 minutes.

Investigating: Starting at 14:38 UTC, we observed a spike in SSO authentication failures. Affected users may be unable to sign in and see "access_denied (Unauthorized)" after returning from their IdP. We are actively investigating with our identity provider. Next update within 30 minutes.

Resolved: This incident has been resolved.

Monitoring: All services have recovered. Error rates and latency are back to normal across all regions. We’ll continue to monitor closely for the next hour. If you still encounter issues, please refresh your browser and try again.

Monitoring: We’ve deployed a fix and are seeing recovery for application and API requests across regions. If you encountered errors, please try again or refresh your browser.

Identified: Search has recovered across regions. Feedback and CPW remain degraded for a subset of customers while the fix completes rollout. Next update within 30 minutes.

Identified: We are continuing to work on a fix for this issue.

Identified: We are continuing to work on a fix for this issue.

Identified: We are seeing recovery in the CA and EU regions, and a fix is being rolled out to the remaining regions. A subset of customers outside those regions may still be impacted.

Identified: Starting at 16:30 UTC, an infrastructure issue caused elevated 5xx errors for application and API requests. We have identified the cause and are rolling out a fix. Impact affects a subset of customers across multiple regions.

Resolved: This incident has been resolved.

Monitoring: All services have recovered. Error rates and latency are back to normal across all regions. We’ll continue to monitor closely for the next hour. If you still encounter issues, please refresh your browser and try again.

Monitoring: We’ve deployed a fix and are seeing recovery for application and API requests across regions. If you encountered errors, please try again or refresh your browser.

Identified: Search has recovered across regions. Feedback and CPW remain degraded for a subset of customers while the fix completes rollout. Next update within 30 minutes.

Identified: We are continuing to work on a fix for this issue.

Identified: We are continuing to work on a fix for this issue.

Identified: We are seeing recovery in the CA and EU regions, and a fix is being rolled out to the remaining regions. A subset of customers outside those regions may still be impacted.

Identified: Starting at 16:30 UTC, an infrastructure issue caused elevated 5xx errors for application and API requests. We have identified the cause and are rolling out a fix. Impact affects a subset of customers across multiple regions.

Resolved: This incident has been resolved.

Monitoring: All services have recovered. Error rates and latency are back to normal across all regions. We’ll continue to monitor closely for the next hour. If you still encounter issues, please refresh your browser and try again.

Monitoring: We’ve deployed a fix and are seeing recovery for application and API requests across regions. If you encountered errors, please try again or refresh your browser.

Identified: Search has recovered across regions. Feedback and CPW remain degraded for a subset of customers while the fix completes rollout. Next update within 30 minutes.

Identified: We are continuing to work on a fix for this issue.

Identified: We are continuing to work on a fix for this issue.

Identified: We are seeing recovery in the CA and EU regions, and a fix is being rolled out to the remaining regions. A subset of customers outside those regions may still be impacted.

Identified: Starting at 16:30 UTC, an infrastructure issue caused elevated 5xx errors for application and API requests. We have identified the cause and are rolling out a fix. Impact affects a subset of customers across multiple regions.

Resolved: This incident has been resolved.

Monitoring: All services have recovered. Error rates and latency are back to normal across all regions. We’ll continue to monitor closely for the next hour. If you still encounter issues, please refresh your browser and try again.

Monitoring: We’ve deployed a fix and are seeing recovery for application and API requests across regions. If you encountered errors, please try again or refresh your browser.

Identified: Search has recovered across regions. Feedback and CPW remain degraded for a subset of customers while the fix completes rollout. Next update within 30 minutes.

Identified: We are continuing to work on a fix for this issue.

Identified: We are continuing to work on a fix for this issue.

Identified: We are seeing recovery in the CA and EU regions, and a fix is being rolled out to the remaining regions. A subset of customers outside those regions may still be impacted.

Identified: Starting at 16:30 UTC, an infrastructure issue caused elevated 5xx errors for application and API requests. We have identified the cause and are rolling out a fix. Impact affects a subset of customers across multiple regions.

Resolved: This incident has been resolved.

Monitoring: All services have recovered. Error rates and latency are back to normal across all regions. We’ll continue to monitor closely for the next hour. If you still encounter issues, please refresh your browser and try again.

Monitoring: We’ve deployed a fix and are seeing recovery for application and API requests across regions. If you encountered errors, please try again or refresh your browser.

Identified: Search has recovered across regions. Feedback and CPW remain degraded for a subset of customers while the fix completes rollout. Next update within 30 minutes.

Identified: We are continuing to work on a fix for this issue.

Identified: We are continuing to work on a fix for this issue.

Identified: We are seeing recovery in the CA and EU regions, and a fix is being rolled out to the remaining regions. A subset of customers outside those regions may still be impacted.

Identified: Starting at 16:30 UTC, an infrastructure issue caused elevated 5xx errors for application and API requests. We have identified the cause and are rolling out a fix. Impact affects a subset of customers across multiple regions.

Resolved: This incident has been resolved.

Monitoring: All services have recovered. Error rates and latency are back to normal across all regions. We’ll continue to monitor closely for the next hour. If you still encounter issues, please refresh your browser and try again.

Monitoring: We’ve deployed a fix and are seeing recovery for application and API requests across regions. If you encountered errors, please try again or refresh your browser.

Identified: Search has recovered across regions. Feedback and CPW remain degraded for a subset of customers while the fix completes rollout. Next update within 30 minutes.

Identified: We are continuing to work on a fix for this issue.

Identified: We are continuing to work on a fix for this issue.

Identified: We are seeing recovery in the CA and EU regions, and a fix is being rolled out to the remaining regions. A subset of customers outside those regions may still be impacted.

Identified: Starting at 16:30 UTC, an infrastructure issue caused elevated 5xx errors for application and API requests. We have identified the cause and are rolling out a fix. Impact affects a subset of customers across multiple regions.

Resolved: SSO sign-ins have been restored. Between 14:38-16:27 UTC a configuration regression in our authentication layer caused the authorization code exchange to fail, resulting in "access_denied (Unauthorized)" after IdP login. We corrected the configuration and refreshed services; metrics show recovery across all regions.

Identified: We have deployed a fix to our authentication flow at 16:15 UTC. Users should begin to see successful sign-ins resume across all regions. Please retry logging in; starting a new browser session (or incognito) may help clear a failed attempt. We’re closely monitoring error rates and will provide another update within 30 minutes.

Investigating: Starting at 14:38 UTC, we observed a spike in SSO authentication failures. Affected users may be unable to sign in and see "access_denied (Unauthorized)" after returning from their IdP. We are actively investigating with our identity provider. Next update within 30 minutes.

Resolved: This incident has been resolved.

Monitoring: All services have recovered. Error rates and latency are back to normal across all regions. We’ll continue to monitor closely for the next hour. If you still encounter issues, please refresh your browser and try again.

Monitoring: We’ve deployed a fix and are seeing recovery for application and API requests across regions. If you encountered errors, please try again or refresh your browser.

Identified: Search has recovered across regions. Feedback and CPW remain degraded for a subset of customers while the fix completes rollout. Next update within 30 minutes.

Identified: We are continuing to work on a fix for this issue.

Identified: We are continuing to work on a fix for this issue.

Identified: We are seeing recovery in the CA and EU regions, and a fix is being rolled out to the remaining regions. A subset of customers outside those regions may still be impacted.

Identified: Starting at 16:30 UTC, an infrastructure issue caused elevated 5xx errors for application and API requests. We have identified the cause and are rolling out a fix. Impact affects a subset of customers across multiple regions.

Resolved: This incident has been resolved.

Monitoring: All services have recovered. Error rates and latency are back to normal across all regions. We’ll continue to monitor closely for the next hour. If you still encounter issues, please refresh your browser and try again.

Monitoring: We’ve deployed a fix and are seeing recovery for application and API requests across regions. If you encountered errors, please try again or refresh your browser.

Identified: Search has recovered across regions. Feedback and CPW remain degraded for a subset of customers while the fix completes rollout. Next update within 30 minutes.

Identified: We are continuing to work on a fix for this issue.

Identified: We are continuing to work on a fix for this issue.

Identified: We are seeing recovery in the CA and EU regions, and a fix is being rolled out to the remaining regions. A subset of customers outside those regions may still be impacted.

Identified: Starting at 16:30 UTC, an infrastructure issue caused elevated 5xx errors for application and API requests. We have identified the cause and are rolling out a fix. Impact affects a subset of customers across multiple regions.

Resolved: This incident has been resolved.

Monitoring: All services have recovered. Error rates and latency are back to normal across all regions. We’ll continue to monitor closely for the next hour. If you still encounter issues, please refresh your browser and try again.

Monitoring: We’ve deployed a fix and are seeing recovery for application and API requests across regions. If you encountered errors, please try again or refresh your browser.

Identified: Search has recovered across regions. Feedback and CPW remain degraded for a subset of customers while the fix completes rollout. Next update within 30 minutes.

Identified: We are continuing to work on a fix for this issue.

Identified: We are continuing to work on a fix for this issue.

Identified: We are seeing recovery in the CA and EU regions, and a fix is being rolled out to the remaining regions. A subset of customers outside those regions may still be impacted.

Identified: Starting at 16:30 UTC, an infrastructure issue caused elevated 5xx errors for application and API requests. We have identified the cause and are rolling out a fix. Impact affects a subset of customers across multiple regions.

Resolved: This incident has been resolved.

Monitoring: All services have recovered. Error rates and latency are back to normal across all regions. We’ll continue to monitor closely for the next hour. If you still encounter issues, please refresh your browser and try again.

Monitoring: We’ve deployed a fix and are seeing recovery for application and API requests across regions. If you encountered errors, please try again or refresh your browser.

Identified: Search has recovered across regions. Feedback and CPW remain degraded for a subset of customers while the fix completes rollout. Next update within 30 minutes.

Identified: We are continuing to work on a fix for this issue.

Identified: We are continuing to work on a fix for this issue.

Identified: We are seeing recovery in the CA and EU regions, and a fix is being rolled out to the remaining regions. A subset of customers outside those regions may still be impacted.

Identified: Starting at 16:30 UTC, an infrastructure issue caused elevated 5xx errors for application and API requests. We have identified the cause and are rolling out a fix. Impact affects a subset of customers across multiple regions.

Resolved: This incident has been resolved.

Monitoring: All services have recovered. Error rates and latency are back to normal across all regions. We’ll continue to monitor closely for the next hour. If you still encounter issues, please refresh your browser and try again.

Monitoring: We’ve deployed a fix and are seeing recovery for application and API requests across regions. If you encountered errors, please try again or refresh your browser.

Identified: Search has recovered across regions. Feedback and CPW remain degraded for a subset of customers while the fix completes rollout. Next update within 30 minutes.

Identified: We are continuing to work on a fix for this issue.

Identified: We are continuing to work on a fix for this issue.

Identified: We are seeing recovery in the CA and EU regions, and a fix is being rolled out to the remaining regions. A subset of customers outside those regions may still be impacted.

Identified: Starting at 16:30 UTC, an infrastructure issue caused elevated 5xx errors for application and API requests. We have identified the cause and are rolling out a fix. Impact affects a subset of customers across multiple regions.

Resolved: This incident has been resolved.

Monitoring: All services have recovered. Error rates and latency are back to normal across all regions. We’ll continue to monitor closely for the next hour. If you still encounter issues, please refresh your browser and try again.

Monitoring: We’ve deployed a fix and are seeing recovery for application and API requests across regions. If you encountered errors, please try again or refresh your browser.

Identified: Search has recovered across regions. Feedback and CPW remain degraded for a subset of customers while the fix completes rollout. Next update within 30 minutes.

Identified: We are continuing to work on a fix for this issue.

Identified: We are continuing to work on a fix for this issue.

Identified: We are seeing recovery in the CA and EU regions, and a fix is being rolled out to the remaining regions. A subset of customers outside those regions may still be impacted.

Identified: Starting at 16:30 UTC, an infrastructure issue caused elevated 5xx errors for application and API requests. We have identified the cause and are rolling out a fix. Impact affects a subset of customers across multiple regions.

Resolved: SSO sign-ins have been restored. Between 14:38-16:27 UTC a configuration regression in our authentication layer caused the authorization code exchange to fail, resulting in "access_denied (Unauthorized)" after IdP login. We corrected the configuration and refreshed services; metrics show recovery across all regions.

Identified: We have deployed a fix to our authentication flow at 16:15 UTC. Users should begin to see successful sign-ins resume across all regions. Please retry logging in; starting a new browser session (or incognito) may help clear a failed attempt. We’re closely monitoring error rates and will provide another update within 30 minutes.

Investigating: Starting at 14:38 UTC, we observed a spike in SSO authentication failures. Affected users may be unable to sign in and see "access_denied (Unauthorized)" after returning from their IdP. We are actively investigating with our identity provider. Next update within 30 minutes.

Resolved: This incident has been resolved.

Monitoring: All services have recovered. Error rates and latency are back to normal across all regions. We’ll continue to monitor closely for the next hour. If you still encounter issues, please refresh your browser and try again.

Monitoring: We’ve deployed a fix and are seeing recovery for application and API requests across regions. If you encountered errors, please try again or refresh your browser.

Identified: Search has recovered across regions. Feedback and CPW remain degraded for a subset of customers while the fix completes rollout. Next update within 30 minutes.

Identified: We are continuing to work on a fix for this issue.

Identified: We are continuing to work on a fix for this issue.

Identified: We are seeing recovery in the CA and EU regions, and a fix is being rolled out to the remaining regions. A subset of customers outside those regions may still be impacted.

Identified: Starting at 16:30 UTC, an infrastructure issue caused elevated 5xx errors for application and API requests. We have identified the cause and are rolling out a fix. Impact affects a subset of customers across multiple regions.

Resolved: This incident has been resolved.

Monitoring: All services have recovered. Error rates and latency are back to normal across all regions. We’ll continue to monitor closely for the next hour. If you still encounter issues, please refresh your browser and try again.

Monitoring: We’ve deployed a fix and are seeing recovery for application and API requests across regions. If you encountered errors, please try again or refresh your browser.

Identified: Search has recovered across regions. Feedback and CPW remain degraded for a subset of customers while the fix completes rollout. Next update within 30 minutes.

Identified: We are continuing to work on a fix for this issue.

Identified: We are continuing to work on a fix for this issue.

Identified: We are seeing recovery in the CA and EU regions, and a fix is being rolled out to the remaining regions. A subset of customers outside those regions may still be impacted.

Identified: Starting at 16:30 UTC, an infrastructure issue caused elevated 5xx errors for application and API requests. We have identified the cause and are rolling out a fix. Impact affects a subset of customers across multiple regions.

Resolved: This incident has been resolved.

Monitoring: All services have recovered. Error rates and latency are back to normal across all regions. We’ll continue to monitor closely for the next hour. If you still encounter issues, please refresh your browser and try again.

Monitoring: We’ve deployed a fix and are seeing recovery for application and API requests across regions. If you encountered errors, please try again or refresh your browser.

Identified: Search has recovered across regions. Feedback and CPW remain degraded for a subset of customers while the fix completes rollout. Next update within 30 minutes.

Identified: We are continuing to work on a fix for this issue.

Identified: We are continuing to work on a fix for this issue.

Identified: We are seeing recovery in the CA and EU regions, and a fix is being rolled out to the remaining regions. A subset of customers outside those regions may still be impacted.

Identified: Starting at 16:30 UTC, an infrastructure issue caused elevated 5xx errors for application and API requests. We have identified the cause and are rolling out a fix. Impact affects a subset of customers across multiple regions.

Resolved: This incident has been resolved.

Monitoring: All services have recovered. Error rates and latency are back to normal across all regions. We’ll continue to monitor closely for the next hour. If you still encounter issues, please refresh your browser and try again.

Monitoring: We’ve deployed a fix and are seeing recovery for application and API requests across regions. If you encountered errors, please try again or refresh your browser.

Identified: Search has recovered across regions. Feedback and CPW remain degraded for a subset of customers while the fix completes rollout. Next update within 30 minutes.

Identified: We are continuing to work on a fix for this issue.

Identified: We are continuing to work on a fix for this issue.

Identified: We are seeing recovery in the CA and EU regions, and a fix is being rolled out to the remaining regions. A subset of customers outside those regions may still be impacted.

Identified: Starting at 16:30 UTC, an infrastructure issue caused elevated 5xx errors for application and API requests. We have identified the cause and are rolling out a fix. Impact affects a subset of customers across multiple regions.

Resolved: This incident has been resolved.

Monitoring: All services have recovered. Error rates and latency are back to normal across all regions. We’ll continue to monitor closely for the next hour. If you still encounter issues, please refresh your browser and try again.

Monitoring: We’ve deployed a fix and are seeing recovery for application and API requests across regions. If you encountered errors, please try again or refresh your browser.

Identified: Search has recovered across regions. Feedback and CPW remain degraded for a subset of customers while the fix completes rollout. Next update within 30 minutes.

Identified: We are continuing to work on a fix for this issue.

Identified: We are continuing to work on a fix for this issue.

Identified: We are seeing recovery in the CA and EU regions, and a fix is being rolled out to the remaining regions. A subset of customers outside those regions may still be impacted.

Identified: Starting at 16:30 UTC, an infrastructure issue caused elevated 5xx errors for application and API requests. We have identified the cause and are rolling out a fix. Impact affects a subset of customers across multiple regions.