Shelf status is Operational

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Integrations
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Authentication
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Viewing Content & Search
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Insights & Analytics
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Emails & Notifications
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Self-Service Portals
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Making Changes to Content
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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

No active incidents

Recently Resolved Incidents

US region: Ongoing upstream provider degradation causing intermittent errors across multiple services
Started 20 Oct 2025 14:57:41 (6 days ago), resolved 21 Oct 2025 06:18:05 (5 days ago)
Major Incident
Resolved
Integrations
Authentication
Viewing Content & Search
Insights & Analytics
Emails & Notifications
More...

We are currently investigating this issue.

US region: Widespread service disruption due to upstream cloud provider incident
Started 20 Oct 2025 06:48:07 (6 days ago), resolved 20 Oct 2025 10:14:07 (6 days ago)
Critical Incident
Resolved
Integrations
Authentication
Viewing Content & Search
Insights & Analytics
Emails & Notifications
More...

We are investigating reports of sign‑in failures in our US region. The first errors began at approximately 06:48 UTC. EU and CA regions remain healthy. We'll share more as we learn. Next update within 30 minutes.

Shelf Outage Survival Guide

A step-by-step guide to help you survive a Shelf outage
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    Shelf Components

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    Shelf: US Region

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    now
    Integrations
    Sun 19
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    now
    US region: Ongoing upstream provider degradation causing intermittent errors across multiple services
    Started 20 Oct 2025 14:57:41 (6 days ago), resolved 21 Oct 2025 06:18:05 (5 days ago)
    Major Incident
    Resolved
    Integrations
    Authentication
    Viewing Content & Search
    Insights & Analytics
    Emails & Notifications
    More...

    We are currently investigating this issue.

    US region: Widespread service disruption due to upstream cloud provider incident
    Started 20 Oct 2025 06:48:07 (6 days ago), resolved 20 Oct 2025 10:14:07 (6 days ago)
    Critical Incident
    Resolved
    Integrations
    Authentication
    Viewing Content & Search
    Insights & Analytics
    Emails & Notifications
    More...

    We are investigating reports of sign‑in failures in our US region. The first errors began at approximately 06:48 UTC. EU and CA regions remain healthy. We'll share more as we learn. Next update within 30 minutes.

    Authentication
    Sun 19
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    Sat 25
    now
    US region: Ongoing upstream provider degradation causing intermittent errors across multiple services
    Started 20 Oct 2025 14:57:41 (6 days ago), resolved 21 Oct 2025 06:18:05 (5 days ago)
    Major Incident
    Resolved
    Integrations
    Authentication
    Viewing Content & Search
    Insights & Analytics
    Emails & Notifications
    More...

    We are currently investigating this issue.

    US region: Widespread service disruption due to upstream cloud provider incident
    Started 20 Oct 2025 06:48:07 (6 days ago), resolved 20 Oct 2025 10:14:07 (6 days ago)
    Critical Incident
    Resolved
    Integrations
    Authentication
    Viewing Content & Search
    Insights & Analytics
    Emails & Notifications
    More...

    We are investigating reports of sign‑in failures in our US region. The first errors began at approximately 06:48 UTC. EU and CA regions remain healthy. We'll share more as we learn. Next update within 30 minutes.

    Viewing Content & Search
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    US region: Ongoing upstream provider degradation causing intermittent errors across multiple services
    Started 20 Oct 2025 14:57:41 (6 days ago), resolved 21 Oct 2025 06:18:05 (5 days ago)
    Major Incident
    Resolved
    Integrations
    Authentication
    Viewing Content & Search
    Insights & Analytics
    Emails & Notifications
    More...

    We are currently investigating this issue.

    US region: Widespread service disruption due to upstream cloud provider incident
    Started 20 Oct 2025 06:48:07 (6 days ago), resolved 20 Oct 2025 10:14:07 (6 days ago)
    Critical Incident
    Resolved
    Integrations
    Authentication
    Viewing Content & Search
    Insights & Analytics
    Emails & Notifications
    More...

    We are investigating reports of sign‑in failures in our US region. The first errors began at approximately 06:48 UTC. EU and CA regions remain healthy. We'll share more as we learn. Next update within 30 minutes.

    Insights & Analytics
    Sun 19
    Mon 20
    Tue 21
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    Thu 23
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    Sat 25
    now
    US region: Ongoing upstream provider degradation causing intermittent errors across multiple services
    Started 20 Oct 2025 14:57:41 (6 days ago), resolved 21 Oct 2025 06:18:05 (5 days ago)
    Major Incident
    Resolved
    Integrations
    Authentication
    Viewing Content & Search
    Insights & Analytics
    Emails & Notifications
    More...

    We are currently investigating this issue.

    US region: Widespread service disruption due to upstream cloud provider incident
    Started 20 Oct 2025 06:48:07 (6 days ago), resolved 20 Oct 2025 10:14:07 (6 days ago)
    Critical Incident
    Resolved
    Integrations
    Authentication
    Viewing Content & Search
    Insights & Analytics
    Emails & Notifications
    More...

    We are investigating reports of sign‑in failures in our US region. The first errors began at approximately 06:48 UTC. EU and CA regions remain healthy. We'll share more as we learn. Next update within 30 minutes.

    Emails & Notifications
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
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    Sat 25
    now
    US region: Ongoing upstream provider degradation causing intermittent errors across multiple services
    Started 20 Oct 2025 14:57:41 (6 days ago), resolved 21 Oct 2025 06:18:05 (5 days ago)
    Major Incident
    Resolved
    Integrations
    Authentication
    Viewing Content & Search
    Insights & Analytics
    Emails & Notifications
    More...

    We are currently investigating this issue.

    US region: Widespread service disruption due to upstream cloud provider incident
    Started 20 Oct 2025 06:48:07 (6 days ago), resolved 20 Oct 2025 10:14:07 (6 days ago)
    Critical Incident
    Resolved
    Integrations
    Authentication
    Viewing Content & Search
    Insights & Analytics
    Emails & Notifications
    More...

    We are investigating reports of sign‑in failures in our US region. The first errors began at approximately 06:48 UTC. EU and CA regions remain healthy. We'll share more as we learn. Next update within 30 minutes.

    Self-Service Portals
    Sun 19
    Mon 20
    Tue 21
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    Thu 23
    Fri 24
    Sat 25
    now
    US region: Ongoing upstream provider degradation causing intermittent errors across multiple services
    Started 20 Oct 2025 14:57:41 (6 days ago), resolved 21 Oct 2025 06:18:05 (5 days ago)
    Major Incident
    Resolved
    Integrations
    Authentication
    Viewing Content & Search
    Insights & Analytics
    Emails & Notifications
    More...

    We are currently investigating this issue.

    US region: Widespread service disruption due to upstream cloud provider incident
    Started 20 Oct 2025 06:48:07 (6 days ago), resolved 20 Oct 2025 10:14:07 (6 days ago)
    Critical Incident
    Resolved
    Integrations
    Authentication
    Viewing Content & Search
    Insights & Analytics
    Emails & Notifications
    More...

    We are investigating reports of sign‑in failures in our US region. The first errors began at approximately 06:48 UTC. EU and CA regions remain healthy. We'll share more as we learn. Next update within 30 minutes.

    Making Changes to Content
    Sun 19
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    Thu 23
    Fri 24
    Sat 25
    now
    US region: Ongoing upstream provider degradation causing intermittent errors across multiple services
    Started 20 Oct 2025 14:57:41 (6 days ago), resolved 21 Oct 2025 06:18:05 (5 days ago)
    Major Incident
    Resolved
    Integrations
    Authentication
    Viewing Content & Search
    Insights & Analytics
    Emails & Notifications
    More...

    We are currently investigating this issue.

    US region: Widespread service disruption due to upstream cloud provider incident
    Started 20 Oct 2025 06:48:07 (6 days ago), resolved 20 Oct 2025 10:14:07 (6 days ago)
    Critical Incident
    Resolved
    Integrations
    Authentication
    Viewing Content & Search
    Insights & Analytics
    Emails & Notifications
    More...

    We are investigating reports of sign‑in failures in our US region. The first errors began at approximately 06:48 UTC. EU and CA regions remain healthy. We'll share more as we learn. Next update within 30 minutes.

    Shelf: EU Region

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    Integrations
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    Authentication
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    now
    Viewing Content & Search
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    now
    Insights & Analytics
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    now
    Emails & Notifications
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    now
    Self-Service Portals
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    now
    Making Changes to Content
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    now

    Shelf: CA Region

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    Integrations
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    Authentication
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    now
    Viewing Content & Search
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    now
    Insights & Analytics
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    Emails & Notifications
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    now
    Self-Service Portals
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    Making Changes to Content
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    Shelf: UK region

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    Authentication
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    Viewing Content & Search
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    Insights & Analytics
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    Emails & Notifications
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    Self-Service Portals
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    Making Changes to Content
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    now