Shelf Status

Resolved: The issue has been fully resolved and all functionalities are now restored. Thank you for your patience throughout this incident.

Identified: Some functionalities have been successfully restored. We are continuing to work on bringing full service back online and will provide updates as progress continues.

Identified: We have begun applying fixes to address the issue. While progress has been made, the issue is not yet fully resolved. Our team continues to work toward a complete resolution, and we will share updates as they become available.

Identified: Our Team is actively working on a resolution. We will provide further updates as soon as more information becomes available. Thank you for your patience.

Identified: Core issue is isolated, we are working on the fix

Investigating: We have identified that the issue is limited to gem listing updates. Specifically, some gems may continue to appear in their previous location after being moved or archived. Our team is actively working on a fix to ensure updates are reflected correctly. We will share another update as soon as we have progress to report. Thank you for your understanding.

Investigating: We are continuing to investigate this issue.

Investigating: We're currently experiencing an issue with a third-party service provider that may impact some users' experience. Our team is actively working with the provider to resolve the situation as quickly as possible.