Zenfolio status is Partially Degraded Service

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Zenfolio Classic

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Email Communication
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Active Incidents

Delays with Gallery Invite Emails
Started 24 Oct 2025 15:18:50 (2 days ago), still ongoing
Major Incident
Identified
Email Communication

We have received several reports of delayed gallery invites and emails not sending for Classic users. Our engineers are actively investigating this issue.

Recently Resolved Incidents

Widespread Online Service Disruptions affecting Support Requests
Started 20 Oct 2025 14:52:47 (6 days ago), resolved 21 Oct 2025 00:07:56 (5 days ago)
Minor Incident
Resolved
Support Center

We are aware of some widespread disruptions affecting many online services today. While the Zenfolio platform remains unaffected at this time, our email service provider is experiencing delays in processing support requests, which may delay a response to any active support inquiry. Our team is actively monitoring the situation and will provide updates once the situation changes. We apologize for any inconvenience and appreciate your patience.

Zenfolio Outage Survival Guide

A step-by-step guide to help you survive a Zenfolio outage
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    Delays with Gallery Invite Emails
    Started 24 Oct 2025 15:18:50 (2 days ago), still ongoing
    Major Incident
    Identified
    Email Communication

    We have received several reports of delayed gallery invites and emails not sending for Classic users. Our engineers are actively investigating this issue.

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    Widespread Online Service Disruptions affecting Support Requests
    Started 20 Oct 2025 14:52:47 (6 days ago), resolved 21 Oct 2025 00:07:56 (5 days ago)
    Minor Incident
    Resolved
    Support Center

    We are aware of some widespread disruptions affecting many online services today. While the Zenfolio platform remains unaffected at this time, our email service provider is experiencing delays in processing support requests, which may delay a response to any active support inquiry. Our team is actively monitoring the situation and will provide updates once the situation changes. We apologize for any inconvenience and appreciate your patience.