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Active Incidents

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Recently Resolved Incidents

Internal Server Errors on Photographer Websites
Started 15 Jan 2025 15:03:37 (3 days ago), resolved 16 Jan 2025 14:20:03 (2 days ago)
Minor Incident
Resolved
Websites

Our engineers are investigating photographer websites throwing internal server errors. We appreciate your patience while we look into this matter.

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    Internal Server Errors on Photographer Websites
    Started 15 Jan 2025 15:03:37 (3 days ago), resolved 16 Jan 2025 14:20:03 (2 days ago)
    Minor Incident
    Resolved
    Websites

    Our engineers are investigating photographer websites throwing internal server errors. We appreciate your patience while we look into this matter.

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    Piano Analytics Data Collection
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    [Piano Analytics] Delay in real-time data
    Started 15 Jan 2025 11:38:43 (3 days ago), resolved 15 Jan 2025 11:53:49 (3 days ago)
    Major Incident
    Postmortem
    Piano Analytics Data Collection

    We are currently experiencing a delay in real-time data collection on Piano Analytics. Scheduled exports will be sent once the data is ready. Our technical teams are actively working to resolve the issue. We apologize for any inconvenience caused.

    Affected customers - All customers

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