Writer status is Operational

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Writer

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Writer Public APIs

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Active Incidents

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Recently Resolved Incidents

Writer API and Agent Builder experiencing increased error rates
Started 20 Oct 2025 21:52:39 (5 days ago), resolved 21 Oct 2025 01:05:43 (5 days ago)
Major Incident
Resolved
Writer
Public APIs

We are investigating an issue with our API experiencing increased 502 errors. This is currently affecting our public APIs as well as the Agent Builder. We believe it is related to the ongoing AWS outage.

AWS Outage
Started 20 Oct 2025 10:25:47 (6 days ago), resolved 21 Oct 2025 00:26:47 (5 days ago)
Minor Incident
Resolved
Writer

Please note that we are aware of the AWS outage affecting multiple services. We have not seen an impact to customer systems at this time but are continuing to monitor.

Writer Outage Survival Guide

A step-by-step guide to help you survive a Writer outage
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    Writer Components

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    Writer API and Agent Builder experiencing increased error rates
    Started 20 Oct 2025 21:52:39 (5 days ago), resolved 21 Oct 2025 01:05:43 (5 days ago)
    Major Incident
    Resolved
    Writer
    Public APIs

    We are investigating an issue with our API experiencing increased 502 errors. This is currently affecting our public APIs as well as the Agent Builder. We believe it is related to the ongoing AWS outage.

    AWS Outage
    Started 20 Oct 2025 10:25:47 (6 days ago), resolved 21 Oct 2025 00:26:47 (5 days ago)
    Minor Incident
    Resolved
    Writer

    Please note that we are aware of the AWS outage affecting multiple services. We have not seen an impact to customer systems at this time but are continuing to monitor.

    Writer Styleguide Portal

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    Writer API and Agent Builder experiencing increased error rates
    Started 20 Oct 2025 21:52:39 (5 days ago), resolved 21 Oct 2025 01:05:43 (5 days ago)
    Major Incident
    Resolved
    Writer
    Public APIs

    We are investigating an issue with our API experiencing increased 502 errors. This is currently affecting our public APIs as well as the Agent Builder. We believe it is related to the ongoing AWS outage.

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