Writer Status

Resolved: Service has been restored. We have seen error rate decline and functionality has returned to normal on public APIs and Agent Builder functionality.

Monitoring: We are seeing remediation begin and the error rate is declining. API and Agent Builder functionality is being restored. We will continue to monitor progress.

Investigating: We are continuing to monitor this issue and associated remediation.

Investigating: We are currently experiencing issues due to an ongoing outage with our API service provider. The incident has impacted some of the underlying services we rely on for our public API and Agent Builder functionality. We are engaged with the provider and are actively monitoring remediation progress.

Investigating: We are investigating an issue with our API experiencing increased 502 errors. This is currently affecting our public APIs as well as the Agent Builder. We believe it is related to the ongoing AWS outage.

Resolved: AWS has updated the incident with details indicating that the issue has resolved. We do not see further impact resulting from the outage at this time. We will continue to monitor the situation and follow with AWS.

Identified: We are continuing to monitor the issue related to our public API and Agent Builder functionality.

Identified: We have seen a recent update to our API processing sub-service that is currently causing an elevated rate of errors on the API. This is affecting our public-facing APIs and Agent Builder product.

Investigating: Please note that we are aware of the AWS outage affecting multiple services. We have not seen an impact to customer systems at this time but are continuing to monitor.

Resolved: Service has been restored. We have seen error rate decline and functionality has returned to normal on public APIs and Agent Builder functionality.

Monitoring: We are seeing remediation begin and the error rate is declining. API and Agent Builder functionality is being restored. We will continue to monitor progress.

Investigating: We are continuing to monitor this issue and associated remediation.

Investigating: We are currently experiencing issues due to an ongoing outage with our API service provider. The incident has impacted some of the underlying services we rely on for our public API and Agent Builder functionality. We are engaged with the provider and are actively monitoring remediation progress.

Investigating: We are investigating an issue with our API experiencing increased 502 errors. This is currently affecting our public APIs as well as the Agent Builder. We believe it is related to the ongoing AWS outage.