Scalepoint Technologies Status: check for Scalepoint Technologies outages and issues

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Scalepoint Technologies ClaimShop

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All (Entire system affected)

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ClaimShop Settlement & Shop are inaccessible

Started 16 Jun 2025 05:38:05 (6 days ago), resolved 16 Jun 2025 06:08:10 (6 days ago)

Critical Incident

Resolved

All (Entire system affected)

Settlement

Shop

We are currently experiencing issues accessing ClaimShop Settlement and the Shop.

What does this mean? Claim handlers and end-users are unable to complete work and gain access to their settlement. he issue is being investigated with the highest priority, and we will provide an update as soon as we have additional information to provide and/or the issue has been resolved.

See all updates

Settlement is inaccessible

Started 16 Jun 2025 12:12:56 (6 days ago), resolved 16 Jun 2025 12:28:05 (6 days ago)

Critical Incident

Resolved

All (Entire system affected)

Settlement

We are currently experiencing issues with access Settlement.

What does this mean? Claimhandlers are unable to gain access to Settlement and complete work. The issue is being investigated with the highest priority, and we will provide an update as soon as we have additional information to provide or the issue has been resolved.

See all updates

ClaimShop Settlement & Shop are inaccessible

Started 17 Jun 2025 05:37:49 (5 days ago), resolved 17 Jun 2025 05:59:10 (5 days ago)

Critical Incident

Resolved

All (Entire system affected)

Settlement

We are currently experiencing issues accessing ClaimShop Settlement and the Shop.

What does this mean? Claim handlers and end-users are unable to complete work and gain access to their settlement. he issue is being investigated with the highest priority, and we will provide an update as soon as we have additional information to provide and/or the issue has been resolved.

See all updates

AI Cost Control

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Analytics

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Calculation

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Catalogue

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Communication

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Customer Feedback

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Eco-system

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eVoucher

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Fraud Alert

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Loss Registration

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Machine Learning (add-on AI Cost Control)

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Integrations

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Price Engine

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Repair & Valuation

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Replacement

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Settlement

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ClaimShop Settlement & Shop are inaccessible

Started 16 Jun 2025 05:38:05 (6 days ago), resolved 16 Jun 2025 06:08:10 (6 days ago)

Critical Incident

Resolved

All (Entire system affected)

Settlement

Shop

We are currently experiencing issues accessing ClaimShop Settlement and the Shop.

What does this mean? Claim handlers and end-users are unable to complete work and gain access to their settlement. he issue is being investigated with the highest priority, and we will provide an update as soon as we have additional information to provide and/or the issue has been resolved.

See all updates

Settlement is inaccessible

Started 16 Jun 2025 12:12:56 (6 days ago), resolved 16 Jun 2025 12:28:05 (6 days ago)

Critical Incident

Resolved

All (Entire system affected)

Settlement

We are currently experiencing issues with access Settlement.

What does this mean? Claimhandlers are unable to gain access to Settlement and complete work. The issue is being investigated with the highest priority, and we will provide an update as soon as we have additional information to provide or the issue has been resolved.

See all updates

ClaimShop Settlement & Shop are inaccessible

Started 17 Jun 2025 05:37:49 (5 days ago), resolved 17 Jun 2025 05:59:10 (5 days ago)

Critical Incident

Resolved

All (Entire system affected)

Settlement

We are currently experiencing issues accessing ClaimShop Settlement and the Shop.

What does this mean? Claim handlers and end-users are unable to complete work and gain access to their settlement. he issue is being investigated with the highest priority, and we will provide an update as soon as we have additional information to provide and/or the issue has been resolved.

See all updates

Shop

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ClaimShop Settlement & Shop are inaccessible

Started 16 Jun 2025 05:38:05 (6 days ago), resolved 16 Jun 2025 06:08:10 (6 days ago)

Critical Incident

Resolved

All (Entire system affected)

Settlement

Shop

We are currently experiencing issues accessing ClaimShop Settlement and the Shop.

What does this mean? Claim handlers and end-users are unable to complete work and gain access to their settlement. he issue is being investigated with the highest priority, and we will provide an update as soon as we have additional information to provide and/or the issue has been resolved.

See all updates

System Management

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User & Access Management

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Scalepoint Technologies CORE

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All (Entire system affected)

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Access Management & System Settings

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Analytics

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Automation Engine

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ClaimShop integration (ECO add-on)

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Connector API

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Communication

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CPR integration (ECO add-on)

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EDI Subrogation (ECO add-on)

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File & Log Management

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FORSI (ECO add-on)

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F&P attest (ECO add-on)

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Journey Launch

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Major Events

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Mediconnect (ECO add-on)

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My Claim

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NemHandel (ECO add-on)

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Offer & Invoice Validation

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Online Claim Notification

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Participant & Service Management

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Payment & Reserve

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Policy Validation

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Process Engine

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Simulation

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Subrogation

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Supplier portal

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Work Management

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Scalepoint Technologies HUB - Health

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All (Entire system affected)

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Access Management & System Settings

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AI Cost Control

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Analytics

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ClaimShop integration (ECO add-on)

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Communication

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Communication Designer

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Connector API

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CPR integration (ECO add-on)

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Customer Feedback

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File & Log Management

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F&P attest (ECO add-on)

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Journey Launch

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Machine Learning (add-on AI Cost Control)

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Major Events

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Mediconnect (ECO add-on)

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My Claim

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NemHandel (ECO add-on)

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Network Management

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Offer & Invoice Validation

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Participant & Service Management

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Payment & Reserves

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Process Engine

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Referral Engine

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Service & Task Management

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Simulation

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Sparepart Saver (add-on AI Cost Control)

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Subrogation

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Supplier Management

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Supplier Portal

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Work Management

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Scalepoint Technologies HUB - Motor

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All (Entire system affected)

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Access Management & System Settings

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AI Cost Control

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Analytics

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BIlinfo (ECO add-on)

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CABAS (ECO add-on)

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ClaimShop integration (ECO add-on)

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Communication

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Communication Designer

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Connector API

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CPR integration (ECO add-on)

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Customer Feedback

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File & Log Management

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FORSI (ECO add-on)

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F&P attest (ECO add-on)

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Journey Launch

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Machine Learning (add-on AI Cost Control)

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Major Events

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Mediconnect (ECO add-on)

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My Claim

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NemHandel (ECO add-on)

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Network Management

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Offer & Invoice Validation

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Participant & Service Management

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Payment & Reserves

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Process Engine

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Referral Engine

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Service & Task Management

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Simulation

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Sparepart Saver (add-on AI Cost Control)

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Subrogation

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Supplier Management

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Supplier Portal

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Work Management

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Scalepoint Technologies HUB - Property

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All (Entire system affected)

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Access Management & System Settings

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AI Cost Control

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Analytics

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Catalogue Designer

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ClaimShop integration (ECO add-on)

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Communication

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Communication Designer

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Connector API

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CPR integration (ECO add-on)

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Customer Feedback

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File & Log Management

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F&P attest (ECO add-on)

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Journey Launch

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Machine Learning (add-on AI Cost Control)

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Major Events

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Material Supplier (ECO add-on)

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Mediconnect (ECO add-on)

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MEPS (ECO add-on)

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Mobile App

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My Claim

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NemHandel (ECO add-on)

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Network Management

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Offer & Invoice Validation

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Participant & Service Management

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Payment & Reserves

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Process Engine

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Referral Engine

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Service & Task Management

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Sigma (ECO add-on)

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Simulation

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Sparepart Saver (add-on AI Cost Control)

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Subrogation

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Supplier Management

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Supplier Portal

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Work Management

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Scalepoint Technologies Sandbox

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Scalepoint Technologies Scalepoint Service Portal

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Scalepoint Technologies Status

Real-time updates of Scalepoint Technologies issues and outages

Scalepoint Technologies status is Under Maintenance

All (Entire system affected)

Settlement

Shop

Scalepoint Technologies Scalepoint Service Portal

Active Incidents

Recently Resolved Incidents

Scalepoint Technologies Outage Survival Guide

Scalepoint Technologies Components