Scalepoint Technologies Status
Real-time updates of Scalepoint Technologies issues and outages
Scalepoint Technologies status is Operational
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Scalepoint Technologies Sandbox
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Active Incidents
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Recently Resolved Incidents
Scalepoint ID for sandbox environment is unavailable
Started 18 Nov 2024 08:04:44 (3 days ago), resolved 18 Nov 2024 08:22:27 (3 days ago)
Critical Incident
Resolved
Sandbox
We have identified an issue this morning, with Scalepoint ID on our sandbox environement.
This means that users will not be able to access sandbox environments of CORE & HUB or Claimshop.
Scalepoint Technologies Outage Survival Guide
A step-by-step guide to help you survive a Scalepoint Technologies outage
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Scalepoint Technologies Components
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Scalepoint Technologies ClaimShop
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All (Entire system affected)
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AI Cost Control
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Analytics
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Calculation
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Catalogue
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Communication
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Customer Feedback
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Eco-system
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eVoucher
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Fraud Alert
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Loss Registration
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Machine Learning (add-on AI Cost Control)
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Integrations
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Price Engine
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Repair & Valuation
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Replacement
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Settlement
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Shop
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System Management
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User & Access Management
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Scalepoint Technologies CORE
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All (Entire system affected)
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Access Management & System Settings
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Analytics
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Automation Engine
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ClaimShop integration (ECO add-on)
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Connector API
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Communication
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CPR integration (ECO add-on)
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EDI Subrogation (ECO add-on)
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File & Log Management
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FORSI (ECO add-on)
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F&P attest (ECO add-on)
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Journey Launch
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Sun 17
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Major Events
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Mediconnect (ECO add-on)
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My Claim
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NemHandel (ECO add-on)
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Offer & Invoice Validation
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Online Claim Notification
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Participant & Service Management
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Payment & Reserve
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Policy Validation
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Process Engine
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Simulation
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Subrogation
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Supplier portal
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Work Management
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Scalepoint Technologies HUB - Health
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All (Entire system affected)
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Access Management & System Settings
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AI Cost Control
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Analytics
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ClaimShop integration (ECO add-on)
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Communication
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Communication Designer
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Connector API
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CPR integration (ECO add-on)
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now
Customer Feedback
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File & Log Management
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F&P attest (ECO add-on)
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Sun 17
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Journey Launch
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Machine Learning (add-on AI Cost Control)
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Major Events
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Mediconnect (ECO add-on)
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My Claim
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NemHandel (ECO add-on)
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Network Management
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Offer & Invoice Validation
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Participant & Service Management
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Payment & Reserves
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Process Engine
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Referral Engine
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Service & Task Management
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Simulation
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Sparepart Saver (add-on AI Cost Control)
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Sun 17
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now
Subrogation
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Supplier Management
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Supplier Portal
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Work Management
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Scalepoint Technologies HUB - Motor
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All (Entire system affected)
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Access Management & System Settings
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AI Cost Control
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Analytics
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BIlinfo (ECO add-on)
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CABAS (ECO add-on)
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ClaimShop integration (ECO add-on)
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Communication
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Communication Designer
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now
Connector API
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Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
Wed 20
now
CPR integration (ECO add-on)
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Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
Wed 20
now
Customer Feedback
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Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
Wed 20
now
File & Log Management
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Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
Wed 20
now
FORSI (ECO add-on)
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Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
Wed 20
now
F&P attest (ECO add-on)
Thu 14
Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
Wed 20
now
Journey Launch
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Sun 17
Mon 18
Tue 19
Wed 20
now
Machine Learning (add-on AI Cost Control)
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Sun 17
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Wed 20
now
Major Events
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Sun 17
Mon 18
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Mediconnect (ECO add-on)
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Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
Wed 20
now
My Claim
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Fri 15
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Sun 17
Mon 18
Tue 19
Wed 20
now
NemHandel (ECO add-on)
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Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
Wed 20
now
Network Management
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Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
Wed 20
now
Offer & Invoice Validation
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Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
Wed 20
now
Participant & Service Management
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Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
Wed 20
now
Payment & Reserves
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Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
Wed 20
now
Process Engine
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Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
Wed 20
now
Referral Engine
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Sun 17
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Tue 19
Wed 20
now
Service & Task Management
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Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
Wed 20
now
Simulation
Thu 14
Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
Wed 20
now
Sparepart Saver (add-on AI Cost Control)
Thu 14
Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
Wed 20
now
Subrogation
Thu 14
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Sat 16
Sun 17
Mon 18
Tue 19
Wed 20
now
Supplier Management
Thu 14
Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
Wed 20
now
Supplier Portal
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Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
Wed 20
now
Work Management
Thu 14
Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
Wed 20
now
Scalepoint Technologies HUB - Property
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Sun 17
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Tue 19
Wed 20
now
All (Entire system affected)
Thu 14
Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
Wed 20
now
Access Management & System Settings
Thu 14
Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
Wed 20
now
AI Cost Control
Thu 14
Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
Wed 20
now
Analytics
Thu 14
Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
Wed 20
now
Catalogue Designer
Thu 14
Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
Wed 20
now
ClaimShop integration (ECO add-on)
Thu 14
Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
Wed 20
now
Communication
Thu 14
Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
Wed 20
now
Communication Designer
Thu 14
Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
Wed 20
now
Connector API
Thu 14
Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
Wed 20
now
CPR integration (ECO add-on)
Thu 14
Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
Wed 20
now
Customer Feedback
Thu 14
Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
Wed 20
now
File & Log Management
Thu 14
Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
Wed 20
now
F&P attest (ECO add-on)
Thu 14
Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
Wed 20
now
Journey Launch
Thu 14
Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
Wed 20
now
Machine Learning (add-on AI Cost Control)
Thu 14
Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
Wed 20
now
Major Events
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Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
Wed 20
now
Material Supplier (ECO add-on)
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Sat 16
Sun 17
Mon 18
Tue 19
Wed 20
now
Mediconnect (ECO add-on)
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Sun 17
Mon 18
Tue 19
Wed 20
now
MEPS (ECO add-on)
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Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
Wed 20
now
Mobile App
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Sat 16
Sun 17
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Tue 19
Wed 20
now
My Claim
Thu 14
Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
Wed 20
now
NemHandel (ECO add-on)
Thu 14
Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
Wed 20
now
Network Management
Thu 14
Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
Wed 20
now
Offer & Invoice Validation
Thu 14
Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
Wed 20
now
Participant & Service Management
Thu 14
Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
Wed 20
now
Payment & Reserves
Thu 14
Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
Wed 20
now
Process Engine
Thu 14
Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
Wed 20
now
Referral Engine
Thu 14
Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
Wed 20
now
Service & Task Management
Thu 14
Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
Wed 20
now
Sigma (ECO add-on)
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Sun 17
Mon 18
Tue 19
Wed 20
now
Simulation
Thu 14
Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
Wed 20
now
Sparepart Saver (add-on AI Cost Control)
Thu 14
Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
Wed 20
now
Subrogation
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Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
Wed 20
now
Supplier Management
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Sat 16
Sun 17
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Tue 19
Wed 20
now
Supplier Portal
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Fri 15
Sat 16
Sun 17
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Tue 19
Wed 20
now
Work Management
Thu 14
Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
Wed 20
now
Scalepoint Technologies Sandbox
Thu 14
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Sat 16
Sun 17
Mon 18
Tue 19
Wed 20
now
Scalepoint ID for sandbox environment is unavailable
Started 18 Nov 2024 08:04:44 (3 days ago), resolved 18 Nov 2024 08:22:27 (3 days ago)
Critical Incident
Resolved
Sandbox
We have identified an issue this morning, with Scalepoint ID on our sandbox environement.
This means that users will not be able to access sandbox environments of CORE & HUB or Claimshop.
Scalepoint Technologies Scalepoint Service Portal
Thu 14
Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
Wed 20
now
