Scalepoint Technologies Status
Real-time updates of Scalepoint Technologies issues and outages
Scalepoint Technologies status is Operational
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Shop
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Active Incidents
No active incidents
Recently Resolved Incidents
Disruption of service - Shop
Started 19 Jan 2026 07:52:16 (4 days ago), resolved 19 Jan 2026 12:38:05 (4 days ago)
Critical Incident
Resolved
Shop
Some of our users are unable to gain access to their settlement and Shop purchases.
The issue is being investigated with the highest priority, and we will provide an update as soon as we have additional information to provide and/or the issue has been resolved.
Scalepoint Technologies Outage Survival Guide
A step-by-step guide to help you survive a Scalepoint Technologies outage
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Scalepoint Technologies Components
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Scalepoint Technologies ClaimShop
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Automation Engine
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Communication
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Vouchers
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Calculation
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Catalogue
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Repair & Valuation
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Settlement Tool
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Customer Feedback
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Shop
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Disruption of service - Shop
Started 19 Jan 2026 07:52:16 (4 days ago), resolved 19 Jan 2026 12:38:05 (4 days ago)
Critical Incident
Resolved
Shop
Some of our users are unable to gain access to their settlement and Shop purchases.
The issue is being investigated with the highest priority, and we will provide an update as soon as we have additional information to provide and/or the issue has been resolved.
Eco-system
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Scalepoint Technologies ClaimsCORE and HUB
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Fraud Alert
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Automation Engine
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Loss Registration
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Communication
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HUB Motor
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Machine Learning (add-on AI Cost Control)
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Integrations
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HUB Health
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HUB Property
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Price Engine
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Mobile App (Scalepoint HUB Property)
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Scalepoint Technologies Business Intelligence
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Replacement
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Scalepoint Technologies Sandbox
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Scalepoint Technologies Scalepoint Service Portal
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System Management
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User & Access Management
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Access Management & System Settings
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Analytics
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ClaimShop integration (ECO add-on)
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Connector API
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FORSI (ECO add-on)
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F&P attest (ECO add-on)
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Journey Launch
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Major Events
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Mediconnect (ECO add-on)
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My Claim
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NemHandel (ECO add-on)
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Offer & Invoice Validation
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Online Claim Notification
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Participant & Service Management
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Payment & Reserve
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Policy Validation
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Process Engine
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Simulation
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Subrogation
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Supplier portal
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Scalepoint Technologies HUB - Health
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All (Entire system affected)
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Access Management & System Settings
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AI Cost Control
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Analytics
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ClaimShop integration (ECO add-on)
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Communication
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Communication Designer
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Connector API
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CPR integration (ECO add-on)
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Customer Feedback
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File & Log Management
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F&P attest (ECO add-on)
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Journey Launch
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Machine Learning (add-on AI Cost Control)
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Major Events
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Mediconnect (ECO add-on)
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My Claim
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NemHandel (ECO add-on)
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Network Management
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Offer & Invoice Validation
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Participant & Service Management
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Payment & Reserves
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Process Engine
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Referral Engine
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Service & Task Management
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Simulation
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Sparepart Saver (add-on AI Cost Control)
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Subrogation
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Supplier Management
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Supplier Portal
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Work Management
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Scalepoint Technologies HUB - Motor
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All (Entire system affected)
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Access Management & System Settings
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AI Cost Control
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Analytics
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BIlinfo (ECO add-on)
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CABAS (ECO add-on)
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ClaimShop integration (ECO add-on)
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Communication
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Communication Designer
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Connector API
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CPR integration (ECO add-on)
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Customer Feedback
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File & Log Management
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FORSI (ECO add-on)
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F&P attest (ECO add-on)
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Journey Launch
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Machine Learning (add-on AI Cost Control)
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Major Events
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Mediconnect (ECO add-on)
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Thu 22
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My Claim
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NemHandel (ECO add-on)
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Network Management
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Offer & Invoice Validation
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Participant & Service Management
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Payment & Reserves
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Sun 18
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Process Engine
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Referral Engine
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Service & Task Management
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Sun 18
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Simulation
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Sun 18
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Thu 22
now
Sparepart Saver (add-on AI Cost Control)
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now
Subrogation
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Supplier Management
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Supplier Portal
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Work Management
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Thu 22
now
Scalepoint Technologies HUB - Property
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Sun 18
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Wed 21
Thu 22
now
All (Entire system affected)
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Wed 21
Thu 22
now
Access Management & System Settings
Fri 16
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Mon 19
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now
AI Cost Control
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Analytics
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Catalogue Designer
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ClaimShop integration (ECO add-on)
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Communication
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Communication Designer
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now
Connector API
Fri 16
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Sun 18
Mon 19
Tue 20
Wed 21
Thu 22
now
CPR integration (ECO add-on)
Fri 16
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Tue 20
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Thu 22
now
Customer Feedback
Fri 16
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Sun 18
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Tue 20
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Thu 22
now
File & Log Management
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Sun 18
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Tue 20
Wed 21
Thu 22
now
F&P attest (ECO add-on)
Fri 16
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Sun 18
Mon 19
Tue 20
Wed 21
Thu 22
now
Journey Launch
Fri 16
Sat 17
Sun 18
Mon 19
Tue 20
Wed 21
Thu 22
now
Machine Learning (add-on AI Cost Control)
Fri 16
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Tue 20
Wed 21
Thu 22
now
Major Events
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Material Supplier (ECO add-on)
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Thu 22
now
Mediconnect (ECO add-on)
Fri 16
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now
MEPS (ECO add-on)
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Mobile App
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My Claim
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NemHandel (ECO add-on)
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Tue 20
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Thu 22
now
Network Management
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Offer & Invoice Validation
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Sun 18
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now
Participant & Service Management
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Payment & Reserves
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Thu 22
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Process Engine
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Sun 18
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Tue 20
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Referral Engine
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Service & Task Management
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Sun 18
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Tue 20
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Thu 22
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Sigma (ECO add-on)
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Thu 22
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Simulation
Fri 16
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Sun 18
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Tue 20
Wed 21
Thu 22
now
Sparepart Saver (add-on AI Cost Control)
Fri 16
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Sun 18
Mon 19
Tue 20
Wed 21
Thu 22
now
Subrogation
Fri 16
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Supplier Management
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Supplier Portal
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Work Management
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