Scalepoint Technologies Status
Real-time updates of Scalepoint Technologies issues and outages
Scalepoint Technologies status is Operational
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Shop
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Automation Engine
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Communication
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HUB Motor
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HUB Health
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Last updated 1 minute ago from official status page. Learn more
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Active Incidents
No active incidents
Recently Resolved Incidents
Disruption of service - CORE & HUB
Started 27 Oct 2025 09:04:26 (3 days ago), resolved 27 Oct 2025 11:03:02 (3 days ago)
Critical Incident
Resolved
All (Entire system affected)
Automation Engine
Communication
HUB Motor
HUB Health
More...
Some of our users are experiencing issues working in CORE & HUB system.
The issue is being investigated with the highest priority, and we will provide an update as soon as we have additional information to provide and/or the issue has been resolved.
Disruption of service - Shop
Started 27 Oct 2025 08:09:32 (3 days ago), resolved 27 Oct 2025 11:02:21 (3 days ago)
Minor Incident
Resolved
All (Entire system affected)
Shop
Some of our users are unable to gain access to their settlement and Shop purchases.
The issue is being investigated with the highest priority, and we will provide an update as soon as we have additional information to provide and/or the issue has been resolved.
Scalepoint Technologies Outage Survival Guide
A step-by-step guide to help you survive a Scalepoint Technologies outage
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Scalepoint Technologies Components
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Scalepoint Technologies ClaimShop
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All (Entire system affected)
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Disruption of service - Shop
Started 27 Oct 2025 08:09:32 (3 days ago), resolved 27 Oct 2025 11:02:21 (3 days ago)
Minor Incident
Resolved
All (Entire system affected)
Shop
Some of our users are unable to gain access to their settlement and Shop purchases.
The issue is being investigated with the highest priority, and we will provide an update as soon as we have additional information to provide and/or the issue has been resolved.
Automation Engine
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Communication
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Calculation
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Vouchers
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Repair & Valuation
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Catalogue
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Settlement Tool
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Shop
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Disruption of service - Shop
Started 27 Oct 2025 08:09:32 (3 days ago), resolved 27 Oct 2025 11:02:21 (3 days ago)
Minor Incident
Resolved
All (Entire system affected)
Shop
Some of our users are unable to gain access to their settlement and Shop purchases.
The issue is being investigated with the highest priority, and we will provide an update as soon as we have additional information to provide and/or the issue has been resolved.
Customer Feedback
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Eco-system
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Scalepoint Technologies ClaimsCORE and HUB
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All (Entire system affected)
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Disruption of service - CORE & HUB
Started 27 Oct 2025 09:04:26 (3 days ago), resolved 27 Oct 2025 11:03:02 (3 days ago)
Critical Incident
Resolved
All (Entire system affected)
Automation Engine
Communication
HUB Motor
HUB Health
More...
Some of our users are experiencing issues working in CORE & HUB system.
The issue is being investigated with the highest priority, and we will provide an update as soon as we have additional information to provide and/or the issue has been resolved.
Fraud Alert
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Automation Engine
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Disruption of service - CORE & HUB
Started 27 Oct 2025 09:04:26 (3 days ago), resolved 27 Oct 2025 11:03:02 (3 days ago)
Critical Incident
Resolved
All (Entire system affected)
Automation Engine
Communication
HUB Motor
HUB Health
More...
Some of our users are experiencing issues working in CORE & HUB system.
The issue is being investigated with the highest priority, and we will provide an update as soon as we have additional information to provide and/or the issue has been resolved.
Loss Registration
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Communication
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Disruption of service - CORE & HUB
Started 27 Oct 2025 09:04:26 (3 days ago), resolved 27 Oct 2025 11:03:02 (3 days ago)
Critical Incident
Resolved
All (Entire system affected)
Automation Engine
Communication
HUB Motor
HUB Health
More...
Some of our users are experiencing issues working in CORE & HUB system.
The issue is being investigated with the highest priority, and we will provide an update as soon as we have additional information to provide and/or the issue has been resolved.
HUB Motor
Thu 23
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now
Disruption of service - CORE & HUB
Started 27 Oct 2025 09:04:26 (3 days ago), resolved 27 Oct 2025 11:03:02 (3 days ago)
Critical Incident
Resolved
All (Entire system affected)
Automation Engine
Communication
HUB Motor
HUB Health
More...
Some of our users are experiencing issues working in CORE & HUB system.
The issue is being investigated with the highest priority, and we will provide an update as soon as we have additional information to provide and/or the issue has been resolved.
Machine Learning (add-on AI Cost Control)
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Integrations
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HUB Health
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Disruption of service - CORE & HUB
Started 27 Oct 2025 09:04:26 (3 days ago), resolved 27 Oct 2025 11:03:02 (3 days ago)
Critical Incident
Resolved
All (Entire system affected)
Automation Engine
Communication
HUB Motor
HUB Health
More...
Some of our users are experiencing issues working in CORE & HUB system.
The issue is being investigated with the highest priority, and we will provide an update as soon as we have additional information to provide and/or the issue has been resolved.
Price Engine
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HUB Property
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Disruption of service - CORE & HUB
Started 27 Oct 2025 09:04:26 (3 days ago), resolved 27 Oct 2025 11:03:02 (3 days ago)
Critical Incident
Resolved
All (Entire system affected)
Automation Engine
Communication
HUB Motor
HUB Health
More...
Some of our users are experiencing issues working in CORE & HUB system.
The issue is being investigated with the highest priority, and we will provide an update as soon as we have additional information to provide and/or the issue has been resolved.
Mobile App (Scalepoint HUB Property)
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now
Disruption of service - CORE & HUB
Started 27 Oct 2025 09:04:26 (3 days ago), resolved 27 Oct 2025 11:03:02 (3 days ago)
Critical Incident
Resolved
All (Entire system affected)
Automation Engine
Communication
HUB Motor
HUB Health
More...
Some of our users are experiencing issues working in CORE & HUB system.
The issue is being investigated with the highest priority, and we will provide an update as soon as we have additional information to provide and/or the issue has been resolved.
Replacement
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Scalepoint Technologies Business Intelligence
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Scalepoint Technologies Sandbox
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Scalepoint Technologies Scalepoint Service Portal
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System Management
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User & Access Management
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Access Management & System Settings
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Analytics
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now
ClaimShop integration (ECO add-on)
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now
Connector API
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now
FORSI (ECO add-on)
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now
F&P attest (ECO add-on)
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Journey Launch
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now
Major Events
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Mediconnect (ECO add-on)
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now
My Claim
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now
NemHandel (ECO add-on)
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now
Offer & Invoice Validation
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Online Claim Notification
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Participant & Service Management
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Payment & Reserve
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Policy Validation
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Process Engine
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Simulation
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Subrogation
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Supplier portal
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Scalepoint Technologies HUB - Health
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All (Entire system affected)
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Access Management & System Settings
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AI Cost Control
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Analytics
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ClaimShop integration (ECO add-on)
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Communication
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Communication Designer
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Connector API
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CPR integration (ECO add-on)
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now
Customer Feedback
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File & Log Management
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now
F&P attest (ECO add-on)
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Journey Launch
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Machine Learning (add-on AI Cost Control)
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Major Events
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Mediconnect (ECO add-on)
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My Claim
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NemHandel (ECO add-on)
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now
Network Management
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Offer & Invoice Validation
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now
Participant & Service Management
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Payment & Reserves
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Process Engine
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Referral Engine
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Service & Task Management
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now
Simulation
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now
Sparepart Saver (add-on AI Cost Control)
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now
Subrogation
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now
Supplier Management
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Supplier Portal
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Work Management
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now
Scalepoint Technologies HUB - Motor
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now
All (Entire system affected)
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now
Access Management & System Settings
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AI Cost Control
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Analytics
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BIlinfo (ECO add-on)
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now
CABAS (ECO add-on)
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now
ClaimShop integration (ECO add-on)
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now
Communication
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now
Communication Designer
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now
Connector API
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now
CPR integration (ECO add-on)
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now
Customer Feedback
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now
File & Log Management
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Sun 26
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Wed 29
now
FORSI (ECO add-on)
Thu 23
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Sun 26
Mon 27
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Wed 29
now
F&P attest (ECO add-on)
Thu 23
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Sat 25
Sun 26
Mon 27
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Wed 29
now
Journey Launch
Thu 23
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Sun 26
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Wed 29
now
Machine Learning (add-on AI Cost Control)
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now
Major Events
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Sun 26
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now
Mediconnect (ECO add-on)
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Sun 26
Mon 27
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Wed 29
now
My Claim
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Sun 26
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now
NemHandel (ECO add-on)
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now
Network Management
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now
Offer & Invoice Validation
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Sun 26
Mon 27
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now
Participant & Service Management
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Sun 26
Mon 27
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now
Payment & Reserves
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now
Process Engine
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now
Referral Engine
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now
Service & Task Management
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Mon 27
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Wed 29
now
Simulation
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Sat 25
Sun 26
Mon 27
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Wed 29
now
Sparepart Saver (add-on AI Cost Control)
Thu 23
Fri 24
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Sun 26
Mon 27
Tue 28
Wed 29
now
Subrogation
Thu 23
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now
Supplier Management
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now
Supplier Portal
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Sun 26
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now
Work Management
Thu 23
Fri 24
Sat 25
Sun 26
Mon 27
Tue 28
Wed 29
now
Scalepoint Technologies HUB - Property
Thu 23
Fri 24
Sat 25
Sun 26
Mon 27
Tue 28
Wed 29
now
All (Entire system affected)
Thu 23
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Sat 25
Sun 26
Mon 27
Tue 28
Wed 29
now
Access Management & System Settings
Thu 23
Fri 24
Sat 25
Sun 26
Mon 27
Tue 28
Wed 29
now
AI Cost Control
Thu 23
Fri 24
Sat 25
Sun 26
Mon 27
Tue 28
Wed 29
now
Analytics
Thu 23
Fri 24
Sat 25
Sun 26
Mon 27
Tue 28
Wed 29
now
Catalogue Designer
Thu 23
Fri 24
Sat 25
Sun 26
Mon 27
Tue 28
Wed 29
now
ClaimShop integration (ECO add-on)
Thu 23
Fri 24
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Sun 26
Mon 27
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Wed 29
now
Communication
Thu 23
Fri 24
Sat 25
Sun 26
Mon 27
Tue 28
Wed 29
now
Communication Designer
Thu 23
Fri 24
Sat 25
Sun 26
Mon 27
Tue 28
Wed 29
now
Connector API
Thu 23
Fri 24
Sat 25
Sun 26
Mon 27
Tue 28
Wed 29
now
CPR integration (ECO add-on)
Thu 23
Fri 24
Sat 25
Sun 26
Mon 27
Tue 28
Wed 29
now
Customer Feedback
Thu 23
Fri 24
Sat 25
Sun 26
Mon 27
Tue 28
Wed 29
now
File & Log Management
Thu 23
Fri 24
Sat 25
Sun 26
Mon 27
Tue 28
Wed 29
now
F&P attest (ECO add-on)
Thu 23
Fri 24
Sat 25
Sun 26
Mon 27
Tue 28
Wed 29
now
Journey Launch
Thu 23
Fri 24
Sat 25
Sun 26
Mon 27
Tue 28
Wed 29
now
Machine Learning (add-on AI Cost Control)
Thu 23
Fri 24
Sat 25
Sun 26
Mon 27
Tue 28
Wed 29
now
Major Events
Thu 23
Fri 24
Sat 25
Sun 26
Mon 27
Tue 28
Wed 29
now
Material Supplier (ECO add-on)
Thu 23
Fri 24
Sat 25
Sun 26
Mon 27
Tue 28
Wed 29
now
Mediconnect (ECO add-on)
Thu 23
Fri 24
Sat 25
Sun 26
Mon 27
Tue 28
Wed 29
now
MEPS (ECO add-on)
Thu 23
Fri 24
Sat 25
Sun 26
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Tue 28
Wed 29
now
Mobile App
Thu 23
Fri 24
Sat 25
Sun 26
Mon 27
Tue 28
Wed 29
now
My Claim
Thu 23
Fri 24
Sat 25
Sun 26
Mon 27
Tue 28
Wed 29
now
NemHandel (ECO add-on)
Thu 23
Fri 24
Sat 25
Sun 26
Mon 27
Tue 28
Wed 29
now
Network Management
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Fri 24
Sat 25
Sun 26
Mon 27
Tue 28
Wed 29
now
Offer & Invoice Validation
Thu 23
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Sat 25
Sun 26
Mon 27
Tue 28
Wed 29
now
Participant & Service Management
Thu 23
Fri 24
Sat 25
Sun 26
Mon 27
Tue 28
Wed 29
now
Payment & Reserves
Thu 23
Fri 24
Sat 25
Sun 26
Mon 27
Tue 28
Wed 29
now
Process Engine
Thu 23
Fri 24
Sat 25
Sun 26
Mon 27
Tue 28
Wed 29
now
Referral Engine
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now
Service & Task Management
Thu 23
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Sun 26
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Wed 29
now
Sigma (ECO add-on)
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Sun 26
Mon 27
Tue 28
Wed 29
now
Simulation
Thu 23
Fri 24
Sat 25
Sun 26
Mon 27
Tue 28
Wed 29
now
Sparepart Saver (add-on AI Cost Control)
Thu 23
Fri 24
Sat 25
Sun 26
Mon 27
Tue 28
Wed 29
now
Subrogation
Thu 23
Fri 24
Sat 25
Sun 26
Mon 27
Tue 28
Wed 29
now
Supplier Management
Thu 23
Fri 24
Sat 25
Sun 26
Mon 27
Tue 28
Wed 29
now
Supplier Portal
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Sat 25
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Work Management
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now
