Scalepoint Technologies Status
Real-time updates of Scalepoint Technologies issues and outages
Scalepoint Technologies status is Operational
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Catalogue
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Settlement
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Active Incidents
No active incidents
Recently Resolved Incidents
Degraded performance in Settlement tool
Started 31 Mar 2025 09:45:59 (2 days ago), resolved 31 Mar 2025 11:57:23 (2 days ago)
Minor Incident
Resolved
All (Entire system affected)
Catalogue
Settlement
We have identified an issue that may have users experience issues with degraded performance in Settlement tool.
What does this mean? Claimhandlers may experience degraded performance using Settlement tool. The issue is being investigated with the highest priority, and we will provide an update as soon as we have additional information to provide or the issue has been resolved.
Scalepoint Technologies Outage Survival Guide
A step-by-step guide to help you survive a Scalepoint Technologies outage
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Scalepoint Technologies Components
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Scalepoint Technologies ClaimShop
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now
All (Entire system affected)
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Tue 1
now
Degraded performance in Settlement tool
Started 31 Mar 2025 09:45:59 (2 days ago), resolved 31 Mar 2025 11:57:23 (2 days ago)
Minor Incident
Resolved
All (Entire system affected)
Catalogue
Settlement
We have identified an issue that may have users experience issues with degraded performance in Settlement tool.
What does this mean? Claimhandlers may experience degraded performance using Settlement tool. The issue is being investigated with the highest priority, and we will provide an update as soon as we have additional information to provide or the issue has been resolved.
AI Cost Control
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Analytics
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Calculation
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Catalogue
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Tue 1
now
Degraded performance in Settlement tool
Started 31 Mar 2025 09:45:59 (2 days ago), resolved 31 Mar 2025 11:57:23 (2 days ago)
Minor Incident
Resolved
All (Entire system affected)
Catalogue
Settlement
We have identified an issue that may have users experience issues with degraded performance in Settlement tool.
What does this mean? Claimhandlers may experience degraded performance using Settlement tool. The issue is being investigated with the highest priority, and we will provide an update as soon as we have additional information to provide or the issue has been resolved.
Communication
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Customer Feedback
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Eco-system
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eVoucher
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Fraud Alert
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Loss Registration
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Machine Learning (add-on AI Cost Control)
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Integrations
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Price Engine
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Repair & Valuation
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Replacement
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Settlement
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Tue 1
now
Degraded performance in Settlement tool
Started 31 Mar 2025 09:45:59 (2 days ago), resolved 31 Mar 2025 11:57:23 (2 days ago)
Minor Incident
Resolved
All (Entire system affected)
Catalogue
Settlement
We have identified an issue that may have users experience issues with degraded performance in Settlement tool.
What does this mean? Claimhandlers may experience degraded performance using Settlement tool. The issue is being investigated with the highest priority, and we will provide an update as soon as we have additional information to provide or the issue has been resolved.
Shop
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System Management
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User & Access Management
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Scalepoint Technologies CORE
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Access Management & System Settings
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Analytics
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Automation Engine
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ClaimShop integration (ECO add-on)
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Connector API
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Communication
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CPR integration (ECO add-on)
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EDI Subrogation (ECO add-on)
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File & Log Management
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FORSI (ECO add-on)
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F&P attest (ECO add-on)
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Journey Launch
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Major Events
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Mediconnect (ECO add-on)
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My Claim
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NemHandel (ECO add-on)
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Offer & Invoice Validation
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Online Claim Notification
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Participant & Service Management
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Payment & Reserve
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Policy Validation
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Process Engine
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Simulation
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Subrogation
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Supplier portal
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Work Management
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Scalepoint Technologies HUB - Health
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Access Management & System Settings
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AI Cost Control
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Analytics
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ClaimShop integration (ECO add-on)
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Communication
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Communication Designer
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Connector API
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CPR integration (ECO add-on)
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now
Customer Feedback
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File & Log Management
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now
F&P attest (ECO add-on)
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now
Journey Launch
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now
Machine Learning (add-on AI Cost Control)
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Major Events
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Mediconnect (ECO add-on)
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now
My Claim
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NemHandel (ECO add-on)
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Network Management
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Offer & Invoice Validation
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Participant & Service Management
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Payment & Reserves
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Process Engine
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Referral Engine
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Service & Task Management
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Simulation
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Sparepart Saver (add-on AI Cost Control)
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Subrogation
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Supplier Management
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Supplier Portal
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Work Management
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Scalepoint Technologies HUB - Motor
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All (Entire system affected)
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Access Management & System Settings
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AI Cost Control
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Analytics
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BIlinfo (ECO add-on)
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CABAS (ECO add-on)
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ClaimShop integration (ECO add-on)
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Communication
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Communication Designer
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Connector API
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CPR integration (ECO add-on)
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now
Customer Feedback
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File & Log Management
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now
FORSI (ECO add-on)
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Tue 1
now
F&P attest (ECO add-on)
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now
Journey Launch
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now
Machine Learning (add-on AI Cost Control)
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now
Major Events
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Mediconnect (ECO add-on)
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now
My Claim
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now
NemHandel (ECO add-on)
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now
Network Management
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Offer & Invoice Validation
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now
Participant & Service Management
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now
Payment & Reserves
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now
Process Engine
Wed 26
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now
Referral Engine
Wed 26
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now
Service & Task Management
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now
Simulation
Wed 26
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Tue 1
now
Sparepart Saver (add-on AI Cost Control)
Wed 26
Thu 27
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Sun 30
Mon 31
Tue 1
now
Subrogation
Wed 26
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now
Supplier Management
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now
Supplier Portal
Wed 26
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now
Work Management
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now
Scalepoint Technologies HUB - Property
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now
All (Entire system affected)
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Access Management & System Settings
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AI Cost Control
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Analytics
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Catalogue Designer
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ClaimShop integration (ECO add-on)
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Tue 1
now
Communication
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Communication Designer
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now
Connector API
Wed 26
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Sat 29
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Tue 1
now
CPR integration (ECO add-on)
Wed 26
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Sun 30
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Tue 1
now
Customer Feedback
Wed 26
Thu 27
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Sun 30
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now
File & Log Management
Wed 26
Thu 27
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Mon 31
Tue 1
now
F&P attest (ECO add-on)
Wed 26
Thu 27
Fri 28
Sat 29
Sun 30
Mon 31
Tue 1
now
Journey Launch
Wed 26
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Tue 1
now
Machine Learning (add-on AI Cost Control)
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Tue 1
now
Major Events
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now
Material Supplier (ECO add-on)
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Tue 1
now
Mediconnect (ECO add-on)
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Tue 1
now
MEPS (ECO add-on)
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Mobile App
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My Claim
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NemHandel (ECO add-on)
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Tue 1
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Network Management
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Offer & Invoice Validation
Wed 26
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Sun 30
Mon 31
Tue 1
now
Participant & Service Management
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Fri 28
Sat 29
Sun 30
Mon 31
Tue 1
now
Payment & Reserves
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Fri 28
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Sun 30
Mon 31
Tue 1
now
Process Engine
Wed 26
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Fri 28
Sat 29
Sun 30
Mon 31
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Referral Engine
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Sat 29
Sun 30
Mon 31
Tue 1
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Service & Task Management
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Tue 1
now
Sigma (ECO add-on)
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Mon 31
Tue 1
now
Simulation
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Sun 30
Mon 31
Tue 1
now
Sparepart Saver (add-on AI Cost Control)
Wed 26
Thu 27
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Sat 29
Sun 30
Mon 31
Tue 1
now
Subrogation
Wed 26
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Sun 30
Mon 31
Tue 1
now
Supplier Management
Wed 26
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Fri 28
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Sun 30
Mon 31
Tue 1
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Supplier Portal
Wed 26
Thu 27
Fri 28
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Tue 1
now
Work Management
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Mon 31
Tue 1
now
Scalepoint Technologies Sandbox
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Mon 31
Tue 1
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Scalepoint Technologies Scalepoint Service Portal
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