Scalepoint Technologies Status: check for Scalepoint Technologies outages and issues

Scalepoint Technologies status is Operational

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All (Entire system affected)

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Communication

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See all 156 Scalepoint Technologies components

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Active Incidents

No active incidents

Recently Resolved Incidents

Disruption of service - ClaimShop

Started 22 May 2026 07:11:52 (4 days ago), resolved 22 May 2026 09:07:56 (4 days ago)

Major Incident

Resolved

All (Entire system affected)

Some of our users are currently experiencing issues in ClaimShop Settlement and the Shop.

The issue is being investigated with the highest priority, and we will provide an update as soon as we have additional information to provide and/or the issue has been resolved.

See all updates

Some of our users are experiencing disrutions with the Message-tab in ClaimsCORE & HUB.

Started 21 May 2026 06:49:55 (5 days ago), resolved 21 May 2026 09:29:14 (5 days ago)

Minor Incident

Resolved

Communication

Some customers may experience missing or non-updating messages in the Messages tab on certain claims.

The issue is being investigated with the highest priority. We will provide further updates as soon as more information is available or the issue has been resolved.

As a workaround, users can limit the displayed messages using the filter located at the top of the Messages tab, next to the search function.

See all updates

Scalepoint Technologies Outage Survival Guide

A step-by-step guide to help you survive a Scalepoint Technologies outage

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Scalepoint Technologies Components

Scalepoint Technologies

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Scalepoint Technologies ClaimShop

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Disruption of service - ClaimShop

Started 22 May 2026 07:11:52 (4 days ago), resolved 22 May 2026 09:07:56 (4 days ago)

Major Incident

Resolved

All (Entire system affected)

Some of our users are currently experiencing issues in ClaimShop Settlement and the Shop.

The issue is being investigated with the highest priority, and we will provide an update as soon as we have additional information to provide and/or the issue has been resolved.

See all updates

Automation Engine

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Communication

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Calculation

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Vouchers

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Catalogue

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Repair & Valuation

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Settlement Tool

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Customer Feedback

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Shop

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Scalepoint Technologies ClaimsCORE and HUB

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Eco-system

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Fraud Alert

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Automation Engine

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Loss Registration

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Communication

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Some of our users are experiencing disrutions with the Message-tab in ClaimsCORE & HUB.

Started 21 May 2026 06:49:55 (5 days ago), resolved 21 May 2026 09:29:14 (5 days ago)

Minor Incident

Resolved

Communication

Some customers may experience missing or non-updating messages in the Messages tab on certain claims.

The issue is being investigated with the highest priority. We will provide further updates as soon as more information is available or the issue has been resolved.

As a workaround, users can limit the displayed messages using the filter located at the top of the Messages tab, next to the search function.

See all updates

Machine Learning (add-on AI Cost Control)

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HUB Motor

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HUB Health

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Integrations

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HUB Property

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Price Engine

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Mobile App (Scalepoint HUB Property)

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Replacement

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Scalepoint Technologies Business Intelligence

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Scalepoint Technologies Sandbox

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Scalepoint Technologies Scalepoint Service Portal

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System Management

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User & Access Management

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Access Management & System Settings

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Analytics

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ClaimShop integration (ECO add-on)

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Connector API

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FORSI (ECO add-on)

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F&P attest (ECO add-on)

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Journey Launch

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Major Events

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Mediconnect (ECO add-on)

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My Claim

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NemHandel (ECO add-on)

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Offer & Invoice Validation

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Online Claim Notification

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Participant & Service Management

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Payment & Reserve

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Policy Validation

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Process Engine

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Simulation

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Subrogation

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Supplier portal

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Scalepoint Technologies HUB - Health

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All (Entire system affected)

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Access Management & System Settings

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AI Cost Control

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Analytics

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ClaimShop integration (ECO add-on)

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Communication

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Communication Designer

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Connector API

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CPR integration (ECO add-on)

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Customer Feedback

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File & Log Management

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F&P attest (ECO add-on)

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Journey Launch

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Machine Learning (add-on AI Cost Control)

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Major Events

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Mediconnect (ECO add-on)

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My Claim

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NemHandel (ECO add-on)

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Network Management

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Offer & Invoice Validation

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Participant & Service Management

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Payment & Reserves

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Process Engine

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Referral Engine

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Service & Task Management

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Simulation

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Sparepart Saver (add-on AI Cost Control)

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Subrogation

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Supplier Management

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Supplier Portal

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Work Management

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Scalepoint Technologies HUB - Motor

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Access Management & System Settings

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AI Cost Control

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Analytics

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BIlinfo (ECO add-on)

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CABAS (ECO add-on)

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ClaimShop integration (ECO add-on)

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Communication

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Communication Designer

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Connector API

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CPR integration (ECO add-on)

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Customer Feedback

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File & Log Management

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FORSI (ECO add-on)

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F&P attest (ECO add-on)

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Journey Launch

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Machine Learning (add-on AI Cost Control)

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Major Events

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Mediconnect (ECO add-on)

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My Claim

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NemHandel (ECO add-on)

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Network Management

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Offer & Invoice Validation

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Participant & Service Management

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Payment & Reserves

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Process Engine

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Referral Engine

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Service & Task Management

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Simulation

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Sparepart Saver (add-on AI Cost Control)

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Subrogation

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Supplier Management

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Supplier Portal

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Work Management

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Scalepoint Technologies HUB - Property

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All (Entire system affected)

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Access Management & System Settings

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AI Cost Control

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Analytics

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Catalogue Designer

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ClaimShop integration (ECO add-on)

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Communication

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Communication Designer

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Connector API

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CPR integration (ECO add-on)

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Customer Feedback

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File & Log Management

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F&P attest (ECO add-on)

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Journey Launch

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Machine Learning (add-on AI Cost Control)

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Major Events

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Material Supplier (ECO add-on)

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Mediconnect (ECO add-on)

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MEPS (ECO add-on)

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Mobile App

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My Claim

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NemHandel (ECO add-on)

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Network Management

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Offer & Invoice Validation

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Participant & Service Management

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Payment & Reserves

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Process Engine

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Referral Engine

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Service & Task Management

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Sigma (ECO add-on)

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Simulation

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Sparepart Saver (add-on AI Cost Control)

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Subrogation

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Supplier Management

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Supplier Portal

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Work Management

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Commonly Used Together

Phone.com

SeattleU IT Services

eVoice

SMX Secure Cloud Solutions

ThreatX

Obsidian Security

Splashtop

Zoom

Bolignet-Aarhus

VEXXHOST

SIP Trunk

RSA ID Plus

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