Mintra Status
Real-time updates of Mintra issues and outages
Mintra status is Operational
Mintra Trainingportal
Active Incidents
No active incidents
Recently Resolved Incidents
The following issues have been identified and are currently being investigated by our development team.
- Direct Link URLs are directed to a "We're sorry to interrupt your work. Something went wrong..." error.
- Delays in the Proctoring Process whereby users who complete the ECDIS type-specific training courses may encounter delays in receiving certificates.
Users may still log in to complete courses via their account. This does not prevent users from completing courses using this method.
We are currently aware of an outage with Trainingportal. Users may experience 502 Bad Gateway/504 Gateway Time-Out Error. Our development team have been made aware of this and are currently investigating this issue.
Mintra Outage Survival Guide
Mintra Components
Mintra Trainingportal
We are currently aware of an outage with Trainingportal. Users may experience 502 Bad Gateway/504 Gateway Time-Out Error. Our development team have been made aware of this and are currently investigating this issue.
The following issues have been identified and are currently being investigated by our development team.
- Direct Link URLs are directed to a "We're sorry to interrupt your work. Something went wrong..." error.
- Delays in the Proctoring Process whereby users who complete the ECDIS type-specific training courses may encounter delays in receiving certificates.
Users may still log in to complete courses via their account. This does not prevent users from completing courses using this method.
Mintra Trainingportal Offline (TPOS)
Mintra Seably
Mintra ECDIS/Free Play
Mintra Safebridge / SafeMetrix
Mintra Acandidate
Mintra SafeLearn
Mintra MyCert
Mintra Lesson Learned
Mintra Alternatives
Response Time
We are currently investigating this issue.
Response Time
We are currently investigating this issue.
Learn - SaaS (US)
Our teams are continuing to investigate and resolve infrastructure issues resulting in sporadic email notification failures. In addition, we are working on a fix for administrators receiving user's notification emails, and expect this fix to be included in an upcoming maintenance release.
Thank you for your continued patience as we address these issues.
Learn – SaaS Gov Cloud (US)
Our teams are continuing to investigate and resolve infrastructure issues resulting in sporadic email notification failures. In addition, we are working on a fix for administrators receiving user's notification emails, and expect this fix to be included in an upcoming maintenance release.
Thank you for your continued patience as we address these issues.