Mintra status is Operational

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Mintra Trainingportal

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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

No active incidents

Recently Resolved Incidents

Trainingportal Degraded Performance
Started 16 Jan 2025 17:30:24 (1 day ago), resolved 17 Jan 2025 17:01:53 (12 hours ago)
Minor Incident
Resolved
Trainingportal

The following issues have been identified and are currently being investigated by our development team.

  • Direct Link URLs are directed to a "We're sorry to interrupt your work. Something went wrong..." error.
  • Delays in the Proctoring Process whereby users who complete the ECDIS type-specific training courses may encounter delays in receiving certificates.

Users may still log in to complete courses via their account. This does not prevent users from completing courses using this method.

Trainingportal Outage 502 / 504 Gateway Time-Out Error
Started 14 Jan 2025 08:28:07 (4 days ago), resolved 14 Jan 2025 10:52:30 (4 days ago)
Critical Incident
Resolved
Trainingportal

We are currently aware of an outage with Trainingportal. Users may experience 502 Bad Gateway/504 Gateway Time-Out Error. Our development team have been made aware of this and are currently investigating this issue.

Mintra Outage Survival Guide

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    Mintra Components

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    Mintra Trainingportal

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    Trainingportal Outage 502 / 504 Gateway Time-Out Error
    Started 14 Jan 2025 08:28:07 (4 days ago), resolved 14 Jan 2025 10:52:30 (4 days ago)
    Critical Incident
    Resolved
    Trainingportal

    We are currently aware of an outage with Trainingportal. Users may experience 502 Bad Gateway/504 Gateway Time-Out Error. Our development team have been made aware of this and are currently investigating this issue.

    Trainingportal Degraded Performance
    Started 16 Jan 2025 17:30:24 (1 day ago), resolved 17 Jan 2025 17:01:53 (12 hours ago)
    Minor Incident
    Resolved
    Trainingportal

    The following issues have been identified and are currently being investigated by our development team.

    • Direct Link URLs are directed to a "We're sorry to interrupt your work. Something went wrong..." error.
    • Delays in the Proctoring Process whereby users who complete the ECDIS type-specific training courses may encounter delays in receiving certificates.

    Users may still log in to complete courses via their account. This does not prevent users from completing courses using this method.

    Mintra Trainingportal Offline (TPOS)

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    Mintra Seably

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    Mintra ECDIS/Free Play

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    Mintra Safebridge / SafeMetrix

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    Mintra Acandidate

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    Mintra SafeLearn

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    Mintra MyCert

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    Mintra Lesson Learned

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    Mintra Alternatives

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    Response Time
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    Career Site Returning an Error (Jan. 13th) - US SLs
    Started 13 Jan 2025 21:52:21 (4 days ago), still ongoing
    Minor Incident
    Monitoring
    Response Time
    Response Time
    Response Time
    Response Time

    We are currently investigating this issue.

    Response Time
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    Career Site Returning an Error (Jan. 13th) - US SLs
    Started 13 Jan 2025 21:52:21 (4 days ago), still ongoing
    Minor Incident
    Monitoring
    Response Time
    Response Time
    Response Time
    Response Time

    We are currently investigating this issue.

    See all
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    Learn - SaaS (US)
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    Blackboard Email Notification Failures
    Started 9 Oct 2024 04:16:21 (3 months ago), still ongoing
    Incident without Impact
    Identified
    Learn - SaaS (Africa)
    Learn - SaaS (Asia Pacific)
    Learn - SaaS (Europe)
    Learn - SaaS (US)
    Learn – SaaS Gov Cloud (US)

    Our teams are continuing to investigate and resolve infrastructure issues resulting in sporadic email notification failures. In addition, we are working on a fix for administrators receiving user's notification emails, and expect this fix to be included in an upcoming maintenance release.

    Thank you for your continued patience as we address these issues.

    Learn – SaaS Gov Cloud (US)
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    Blackboard Email Notification Failures
    Started 9 Oct 2024 04:16:21 (3 months ago), still ongoing
    Incident without Impact
    Identified
    Learn - SaaS (Africa)
    Learn - SaaS (Asia Pacific)
    Learn - SaaS (Europe)
    Learn - SaaS (US)
    Learn – SaaS Gov Cloud (US)

    Our teams are continuing to investigate and resolve infrastructure issues resulting in sporadic email notification failures. In addition, we are working on a fix for administrators receiving user's notification emails, and expect this fix to be included in an upcoming maintenance release.

    Thank you for your continued patience as we address these issues.

    See all
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