Liongard status is Operational

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US7 Instance
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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

Performance Issues with IT Glue Flexible Assets
Started 26 Jun 2025 23:22:30 (20 days ago), still ongoing
Incident without Impact
Investigating
US1 Instance
AUS1 Instance
EU1 Instance
UK1 Instance
CA1 Instances
More...

We are currently investigating performance issues affecting IT Glue Flexible Assets. Our team is actively working with Kaseya IT Glue to identify and resolve the root cause of the issue.

In the meantime, we recommend partners leverage IT Glue Pro Sync, which utilizes Core Assets to provide a more stable experience. This feature is now available in Preview for all Liongard Partners for a limited time. Click here for more information on how to enable this feature: https://docs.liongard.com/docs/core-asset-configuration-syncing-it-glue

We will provide updates as we learn more.

Continuum RMM: Intermittent Inspector Failures
Started 3 Nov 2023 20:08:14 (2 years ago), still ongoing
Minor Incident
Monitoring
US1 Instance
AUS1 Instance
EU1 Instance
UK1 Instance
CA1 Instances
More...

We are currently experiencing issues with the Continuum RMM Inspector that are causing an increase in intermittent Inspector failures. 

We have determined this to be an issue with the information being returned by the Continuum API. We have escalated the issue to ConnectWise and we are uncertain as to the future of this API as this product is being superseded by the newer ConnectWise RMM product.

In addition to the Liongard support request, we also suggest creating a support request with ConnectWise Support.

Recently Resolved Incidents

No recent incidents

Liongard Outage Survival Guide

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    Liongard Components

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    Liongard US Instances

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    US1 Instance
    Wed 9
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    Performance Issues with IT Glue Flexible Assets
    Started 26 Jun 2025 23:22:30 (20 days ago), still ongoing
    Incident without Impact
    Investigating
    US1 Instance
    AUS1 Instance
    EU1 Instance
    UK1 Instance
    CA1 Instances
    More...

    We are currently investigating performance issues affecting IT Glue Flexible Assets. Our team is actively working with Kaseya IT Glue to identify and resolve the root cause of the issue.

    In the meantime, we recommend partners leverage IT Glue Pro Sync, which utilizes Core Assets to provide a more stable experience. This feature is now available in Preview for all Liongard Partners for a limited time. Click here for more information on how to enable this feature: https://docs.liongard.com/docs/core-asset-configuration-syncing-it-glue

    We will provide updates as we learn more.

    Continuum RMM: Intermittent Inspector Failures
    Started 3 Nov 2023 20:08:14 (2 years ago), still ongoing
    Minor Incident
    Monitoring
    US1 Instance
    AUS1 Instance
    EU1 Instance
    UK1 Instance
    CA1 Instances
    More...

    We are currently experiencing issues with the Continuum RMM Inspector that are causing an increase in intermittent Inspector failures. 

    We have determined this to be an issue with the information being returned by the Continuum API. We have escalated the issue to ConnectWise and we are uncertain as to the future of this API as this product is being superseded by the newer ConnectWise RMM product.

    In addition to the Liongard support request, we also suggest creating a support request with ConnectWise Support.

    US2 Instance
    Wed 9
    Thu 10
    Fri 11
    Sat 12
    Sun 13
    Mon 14
    Tue 15
    now
    Performance Issues with IT Glue Flexible Assets
    Started 26 Jun 2025 23:22:30 (20 days ago), still ongoing
    Incident without Impact
    Investigating
    US1 Instance
    AUS1 Instance
    EU1 Instance
    UK1 Instance
    CA1 Instances
    More...

    We are currently investigating performance issues affecting IT Glue Flexible Assets. Our team is actively working with Kaseya IT Glue to identify and resolve the root cause of the issue.

    In the meantime, we recommend partners leverage IT Glue Pro Sync, which utilizes Core Assets to provide a more stable experience. This feature is now available in Preview for all Liongard Partners for a limited time. Click here for more information on how to enable this feature: https://docs.liongard.com/docs/core-asset-configuration-syncing-it-glue

    We will provide updates as we learn more.

    Continuum RMM: Intermittent Inspector Failures
    Started 3 Nov 2023 20:08:14 (2 years ago), still ongoing
    Minor Incident
    Monitoring
    US1 Instance
    AUS1 Instance
    EU1 Instance
    UK1 Instance
    CA1 Instances
    More...

    We are currently experiencing issues with the Continuum RMM Inspector that are causing an increase in intermittent Inspector failures. 

    We have determined this to be an issue with the information being returned by the Continuum API. We have escalated the issue to ConnectWise and we are uncertain as to the future of this API as this product is being superseded by the newer ConnectWise RMM product.

    In addition to the Liongard support request, we also suggest creating a support request with ConnectWise Support.

    US3 Instance
    Wed 9
    Thu 10
    Fri 11
    Sat 12
    Sun 13
    Mon 14
    Tue 15
    now
    Performance Issues with IT Glue Flexible Assets
    Started 26 Jun 2025 23:22:30 (20 days ago), still ongoing
    Incident without Impact
    Investigating
    US1 Instance
    AUS1 Instance
    EU1 Instance
    UK1 Instance
    CA1 Instances
    More...

    We are currently investigating performance issues affecting IT Glue Flexible Assets. Our team is actively working with Kaseya IT Glue to identify and resolve the root cause of the issue.

    In the meantime, we recommend partners leverage IT Glue Pro Sync, which utilizes Core Assets to provide a more stable experience. This feature is now available in Preview for all Liongard Partners for a limited time. Click here for more information on how to enable this feature: https://docs.liongard.com/docs/core-asset-configuration-syncing-it-glue

    We will provide updates as we learn more.

    Continuum RMM: Intermittent Inspector Failures
    Started 3 Nov 2023 20:08:14 (2 years ago), still ongoing
    Minor Incident
    Monitoring
    US1 Instance
    AUS1 Instance
    EU1 Instance
    UK1 Instance
    CA1 Instances
    More...

    We are currently experiencing issues with the Continuum RMM Inspector that are causing an increase in intermittent Inspector failures. 

    We have determined this to be an issue with the information being returned by the Continuum API. We have escalated the issue to ConnectWise and we are uncertain as to the future of this API as this product is being superseded by the newer ConnectWise RMM product.

    In addition to the Liongard support request, we also suggest creating a support request with ConnectWise Support.

    US4 Instance
    Wed 9
    Thu 10
    Fri 11
    Sat 12
    Sun 13
    Mon 14
    Tue 15
    now
    Performance Issues with IT Glue Flexible Assets
    Started 26 Jun 2025 23:22:30 (20 days ago), still ongoing
    Incident without Impact
    Investigating
    US1 Instance
    AUS1 Instance
    EU1 Instance
    UK1 Instance
    CA1 Instances
    More...

    We are currently investigating performance issues affecting IT Glue Flexible Assets. Our team is actively working with Kaseya IT Glue to identify and resolve the root cause of the issue.

    In the meantime, we recommend partners leverage IT Glue Pro Sync, which utilizes Core Assets to provide a more stable experience. This feature is now available in Preview for all Liongard Partners for a limited time. Click here for more information on how to enable this feature: https://docs.liongard.com/docs/core-asset-configuration-syncing-it-glue

    We will provide updates as we learn more.

    Continuum RMM: Intermittent Inspector Failures
    Started 3 Nov 2023 20:08:14 (2 years ago), still ongoing
    Minor Incident
    Monitoring
    US1 Instance
    AUS1 Instance
    EU1 Instance
    UK1 Instance
    CA1 Instances
    More...

    We are currently experiencing issues with the Continuum RMM Inspector that are causing an increase in intermittent Inspector failures. 

    We have determined this to be an issue with the information being returned by the Continuum API. We have escalated the issue to ConnectWise and we are uncertain as to the future of this API as this product is being superseded by the newer ConnectWise RMM product.

    In addition to the Liongard support request, we also suggest creating a support request with ConnectWise Support.

    US5 Instance
    Wed 9
    Thu 10
    Fri 11
    Sat 12
    Sun 13
    Mon 14
    Tue 15
    now
    Performance Issues with IT Glue Flexible Assets
    Started 26 Jun 2025 23:22:30 (20 days ago), still ongoing
    Incident without Impact
    Investigating
    US1 Instance
    AUS1 Instance
    EU1 Instance
    UK1 Instance
    CA1 Instances
    More...

    We are currently investigating performance issues affecting IT Glue Flexible Assets. Our team is actively working with Kaseya IT Glue to identify and resolve the root cause of the issue.

    In the meantime, we recommend partners leverage IT Glue Pro Sync, which utilizes Core Assets to provide a more stable experience. This feature is now available in Preview for all Liongard Partners for a limited time. Click here for more information on how to enable this feature: https://docs.liongard.com/docs/core-asset-configuration-syncing-it-glue

    We will provide updates as we learn more.

    Continuum RMM: Intermittent Inspector Failures
    Started 3 Nov 2023 20:08:14 (2 years ago), still ongoing
    Minor Incident
    Monitoring
    US1 Instance
    AUS1 Instance
    EU1 Instance
    UK1 Instance
    CA1 Instances
    More...

    We are currently experiencing issues with the Continuum RMM Inspector that are causing an increase in intermittent Inspector failures. 

    We have determined this to be an issue with the information being returned by the Continuum API. We have escalated the issue to ConnectWise and we are uncertain as to the future of this API as this product is being superseded by the newer ConnectWise RMM product.

    In addition to the Liongard support request, we also suggest creating a support request with ConnectWise Support.

    US6 Instance
    Wed 9
    Thu 10
    Fri 11
    Sat 12
    Sun 13
    Mon 14
    Tue 15
    now
    Performance Issues with IT Glue Flexible Assets
    Started 26 Jun 2025 23:22:30 (20 days ago), still ongoing
    Incident without Impact
    Investigating
    US1 Instance
    AUS1 Instance
    EU1 Instance
    UK1 Instance
    CA1 Instances
    More...

    We are currently investigating performance issues affecting IT Glue Flexible Assets. Our team is actively working with Kaseya IT Glue to identify and resolve the root cause of the issue.

    In the meantime, we recommend partners leverage IT Glue Pro Sync, which utilizes Core Assets to provide a more stable experience. This feature is now available in Preview for all Liongard Partners for a limited time. Click here for more information on how to enable this feature: https://docs.liongard.com/docs/core-asset-configuration-syncing-it-glue

    We will provide updates as we learn more.

    Continuum RMM: Intermittent Inspector Failures
    Started 3 Nov 2023 20:08:14 (2 years ago), still ongoing
    Minor Incident
    Monitoring
    US1 Instance
    AUS1 Instance
    EU1 Instance
    UK1 Instance
    CA1 Instances
    More...

    We are currently experiencing issues with the Continuum RMM Inspector that are causing an increase in intermittent Inspector failures. 

    We have determined this to be an issue with the information being returned by the Continuum API. We have escalated the issue to ConnectWise and we are uncertain as to the future of this API as this product is being superseded by the newer ConnectWise RMM product.

    In addition to the Liongard support request, we also suggest creating a support request with ConnectWise Support.

    US7 Instance
    Wed 9
    Thu 10
    Fri 11
    Sat 12
    Sun 13
    Mon 14
    Tue 15
    now
    Performance Issues with IT Glue Flexible Assets
    Started 26 Jun 2025 23:22:30 (20 days ago), still ongoing
    Incident without Impact
    Investigating
    US1 Instance
    AUS1 Instance
    EU1 Instance
    UK1 Instance
    CA1 Instances
    More...

    We are currently investigating performance issues affecting IT Glue Flexible Assets. Our team is actively working with Kaseya IT Glue to identify and resolve the root cause of the issue.

    In the meantime, we recommend partners leverage IT Glue Pro Sync, which utilizes Core Assets to provide a more stable experience. This feature is now available in Preview for all Liongard Partners for a limited time. Click here for more information on how to enable this feature: https://docs.liongard.com/docs/core-asset-configuration-syncing-it-glue

    We will provide updates as we learn more.

    Continuum RMM: Intermittent Inspector Failures
    Started 3 Nov 2023 20:08:14 (2 years ago), still ongoing
    Minor Incident
    Monitoring
    US1 Instance
    AUS1 Instance
    EU1 Instance
    UK1 Instance
    CA1 Instances
    More...

    We are currently experiencing issues with the Continuum RMM Inspector that are causing an increase in intermittent Inspector failures. 

    We have determined this to be an issue with the information being returned by the Continuum API. We have escalated the issue to ConnectWise and we are uncertain as to the future of this API as this product is being superseded by the newer ConnectWise RMM product.

    In addition to the Liongard support request, we also suggest creating a support request with ConnectWise Support.

    US8 Instance
    Wed 9
    Thu 10
    Fri 11
    Sat 12
    Sun 13
    Mon 14
    Tue 15
    now
    Performance Issues with IT Glue Flexible Assets
    Started 26 Jun 2025 23:22:30 (20 days ago), still ongoing
    Incident without Impact
    Investigating
    US1 Instance
    AUS1 Instance
    EU1 Instance
    UK1 Instance
    CA1 Instances
    More...

    We are currently investigating performance issues affecting IT Glue Flexible Assets. Our team is actively working with Kaseya IT Glue to identify and resolve the root cause of the issue.

    In the meantime, we recommend partners leverage IT Glue Pro Sync, which utilizes Core Assets to provide a more stable experience. This feature is now available in Preview for all Liongard Partners for a limited time. Click here for more information on how to enable this feature: https://docs.liongard.com/docs/core-asset-configuration-syncing-it-glue

    We will provide updates as we learn more.

    Continuum RMM: Intermittent Inspector Failures
    Started 3 Nov 2023 20:08:14 (2 years ago), still ongoing
    Minor Incident
    Monitoring
    US1 Instance
    AUS1 Instance
    EU1 Instance
    UK1 Instance
    CA1 Instances
    More...

    We are currently experiencing issues with the Continuum RMM Inspector that are causing an increase in intermittent Inspector failures. 

    We have determined this to be an issue with the information being returned by the Continuum API. We have escalated the issue to ConnectWise and we are uncertain as to the future of this API as this product is being superseded by the newer ConnectWise RMM product.

    In addition to the Liongard support request, we also suggest creating a support request with ConnectWise Support.

    US9 Instance
    Wed 9
    Thu 10
    Fri 11
    Sat 12
    Sun 13
    Mon 14
    Tue 15
    now
    Performance Issues with IT Glue Flexible Assets
    Started 26 Jun 2025 23:22:30 (20 days ago), still ongoing
    Incident without Impact
    Investigating
    US1 Instance
    AUS1 Instance
    EU1 Instance
    UK1 Instance
    CA1 Instances
    More...

    We are currently investigating performance issues affecting IT Glue Flexible Assets. Our team is actively working with Kaseya IT Glue to identify and resolve the root cause of the issue.

    In the meantime, we recommend partners leverage IT Glue Pro Sync, which utilizes Core Assets to provide a more stable experience. This feature is now available in Preview for all Liongard Partners for a limited time. Click here for more information on how to enable this feature: https://docs.liongard.com/docs/core-asset-configuration-syncing-it-glue

    We will provide updates as we learn more.

    Continuum RMM: Intermittent Inspector Failures
    Started 3 Nov 2023 20:08:14 (2 years ago), still ongoing
    Minor Incident
    Monitoring
    US1 Instance
    AUS1 Instance
    EU1 Instance
    UK1 Instance
    CA1 Instances
    More...

    We are currently experiencing issues with the Continuum RMM Inspector that are causing an increase in intermittent Inspector failures. 

    We have determined this to be an issue with the information being returned by the Continuum API. We have escalated the issue to ConnectWise and we are uncertain as to the future of this API as this product is being superseded by the newer ConnectWise RMM product.

    In addition to the Liongard support request, we also suggest creating a support request with ConnectWise Support.

    US10 Instance
    Wed 9
    Thu 10
    Fri 11
    Sat 12
    Sun 13
    Mon 14
    Tue 15
    now
    Performance Issues with IT Glue Flexible Assets
    Started 26 Jun 2025 23:22:30 (20 days ago), still ongoing
    Incident without Impact
    Investigating
    US1 Instance
    AUS1 Instance
    EU1 Instance
    UK1 Instance
    CA1 Instances
    More...

    We are currently investigating performance issues affecting IT Glue Flexible Assets. Our team is actively working with Kaseya IT Glue to identify and resolve the root cause of the issue.

    In the meantime, we recommend partners leverage IT Glue Pro Sync, which utilizes Core Assets to provide a more stable experience. This feature is now available in Preview for all Liongard Partners for a limited time. Click here for more information on how to enable this feature: https://docs.liongard.com/docs/core-asset-configuration-syncing-it-glue

    We will provide updates as we learn more.

    Continuum RMM: Intermittent Inspector Failures
    Started 3 Nov 2023 20:08:14 (2 years ago), still ongoing
    Minor Incident
    Monitoring
    US1 Instance
    AUS1 Instance
    EU1 Instance
    UK1 Instance
    CA1 Instances
    More...

    We are currently experiencing issues with the Continuum RMM Inspector that are causing an increase in intermittent Inspector failures. 

    We have determined this to be an issue with the information being returned by the Continuum API. We have escalated the issue to ConnectWise and we are uncertain as to the future of this API as this product is being superseded by the newer ConnectWise RMM product.

    In addition to the Liongard support request, we also suggest creating a support request with ConnectWise Support.

    US11 Instance
    Wed 9
    Thu 10
    Fri 11
    Sat 12
    Sun 13
    Mon 14
    Tue 15
    now
    Performance Issues with IT Glue Flexible Assets
    Started 26 Jun 2025 23:22:30 (20 days ago), still ongoing
    Incident without Impact
    Investigating
    US1 Instance
    AUS1 Instance
    EU1 Instance
    UK1 Instance
    CA1 Instances
    More...

    We are currently investigating performance issues affecting IT Glue Flexible Assets. Our team is actively working with Kaseya IT Glue to identify and resolve the root cause of the issue.

    In the meantime, we recommend partners leverage IT Glue Pro Sync, which utilizes Core Assets to provide a more stable experience. This feature is now available in Preview for all Liongard Partners for a limited time. Click here for more information on how to enable this feature: https://docs.liongard.com/docs/core-asset-configuration-syncing-it-glue

    We will provide updates as we learn more.

    Continuum RMM: Intermittent Inspector Failures
    Started 3 Nov 2023 20:08:14 (2 years ago), still ongoing
    Minor Incident
    Monitoring
    US1 Instance
    AUS1 Instance
    EU1 Instance
    UK1 Instance
    CA1 Instances
    More...

    We are currently experiencing issues with the Continuum RMM Inspector that are causing an increase in intermittent Inspector failures. 

    We have determined this to be an issue with the information being returned by the Continuum API. We have escalated the issue to ConnectWise and we are uncertain as to the future of this API as this product is being superseded by the newer ConnectWise RMM product.

    In addition to the Liongard support request, we also suggest creating a support request with ConnectWise Support.

    Liongard AUS Instances

    Wed 9
    Thu 10
    Fri 11
    Sat 12
    Sun 13
    Mon 14
    Tue 15
    now
    AUS1 Instance
    Wed 9
    Thu 10
    Fri 11
    Sat 12
    Sun 13
    Mon 14
    Tue 15
    now
    Performance Issues with IT Glue Flexible Assets
    Started 26 Jun 2025 23:22:30 (20 days ago), still ongoing
    Incident without Impact
    Investigating
    US1 Instance
    AUS1 Instance
    EU1 Instance
    UK1 Instance
    CA1 Instances
    More...

    We are currently investigating performance issues affecting IT Glue Flexible Assets. Our team is actively working with Kaseya IT Glue to identify and resolve the root cause of the issue.

    In the meantime, we recommend partners leverage IT Glue Pro Sync, which utilizes Core Assets to provide a more stable experience. This feature is now available in Preview for all Liongard Partners for a limited time. Click here for more information on how to enable this feature: https://docs.liongard.com/docs/core-asset-configuration-syncing-it-glue

    We will provide updates as we learn more.

    Continuum RMM: Intermittent Inspector Failures
    Started 3 Nov 2023 20:08:14 (2 years ago), still ongoing
    Minor Incident
    Monitoring
    US1 Instance
    AUS1 Instance
    EU1 Instance
    UK1 Instance
    CA1 Instances
    More...

    We are currently experiencing issues with the Continuum RMM Inspector that are causing an increase in intermittent Inspector failures. 

    We have determined this to be an issue with the information being returned by the Continuum API. We have escalated the issue to ConnectWise and we are uncertain as to the future of this API as this product is being superseded by the newer ConnectWise RMM product.

    In addition to the Liongard support request, we also suggest creating a support request with ConnectWise Support.

    AUS2 Instance
    Wed 9
    Thu 10
    Fri 11
    Sat 12
    Sun 13
    Mon 14
    Tue 15
    now
    Performance Issues with IT Glue Flexible Assets
    Started 26 Jun 2025 23:22:30 (20 days ago), still ongoing
    Incident without Impact
    Investigating
    US1 Instance
    AUS1 Instance
    EU1 Instance
    UK1 Instance
    CA1 Instances
    More...

    We are currently investigating performance issues affecting IT Glue Flexible Assets. Our team is actively working with Kaseya IT Glue to identify and resolve the root cause of the issue.

    In the meantime, we recommend partners leverage IT Glue Pro Sync, which utilizes Core Assets to provide a more stable experience. This feature is now available in Preview for all Liongard Partners for a limited time. Click here for more information on how to enable this feature: https://docs.liongard.com/docs/core-asset-configuration-syncing-it-glue

    We will provide updates as we learn more.

    Continuum RMM: Intermittent Inspector Failures
    Started 3 Nov 2023 20:08:14 (2 years ago), still ongoing
    Minor Incident
    Monitoring
    US1 Instance
    AUS1 Instance
    EU1 Instance
    UK1 Instance
    CA1 Instances
    More...

    We are currently experiencing issues with the Continuum RMM Inspector that are causing an increase in intermittent Inspector failures. 

    We have determined this to be an issue with the information being returned by the Continuum API. We have escalated the issue to ConnectWise and we are uncertain as to the future of this API as this product is being superseded by the newer ConnectWise RMM product.

    In addition to the Liongard support request, we also suggest creating a support request with ConnectWise Support.

    Liongard EU Instances

    Wed 9
    Thu 10
    Fri 11
    Sat 12
    Sun 13
    Mon 14
    Tue 15
    now
    EU1 Instance
    Wed 9
    Thu 10
    Fri 11
    Sat 12
    Sun 13
    Mon 14
    Tue 15
    now
    Performance Issues with IT Glue Flexible Assets
    Started 26 Jun 2025 23:22:30 (20 days ago), still ongoing
    Incident without Impact
    Investigating
    US1 Instance
    AUS1 Instance
    EU1 Instance
    UK1 Instance
    CA1 Instances
    More...

    We are currently investigating performance issues affecting IT Glue Flexible Assets. Our team is actively working with Kaseya IT Glue to identify and resolve the root cause of the issue.

    In the meantime, we recommend partners leverage IT Glue Pro Sync, which utilizes Core Assets to provide a more stable experience. This feature is now available in Preview for all Liongard Partners for a limited time. Click here for more information on how to enable this feature: https://docs.liongard.com/docs/core-asset-configuration-syncing-it-glue

    We will provide updates as we learn more.

    Continuum RMM: Intermittent Inspector Failures
    Started 3 Nov 2023 20:08:14 (2 years ago), still ongoing
    Minor Incident
    Monitoring
    US1 Instance
    AUS1 Instance
    EU1 Instance
    UK1 Instance
    CA1 Instances
    More...

    We are currently experiencing issues with the Continuum RMM Inspector that are causing an increase in intermittent Inspector failures. 

    We have determined this to be an issue with the information being returned by the Continuum API. We have escalated the issue to ConnectWise and we are uncertain as to the future of this API as this product is being superseded by the newer ConnectWise RMM product.

    In addition to the Liongard support request, we also suggest creating a support request with ConnectWise Support.

    Liongard UK Instances

    Wed 9
    Thu 10
    Fri 11
    Sat 12
    Sun 13
    Mon 14
    Tue 15
    now
    UK1 Instance
    Wed 9
    Thu 10
    Fri 11
    Sat 12
    Sun 13
    Mon 14
    Tue 15
    now
    Performance Issues with IT Glue Flexible Assets
    Started 26 Jun 2025 23:22:30 (20 days ago), still ongoing
    Incident without Impact
    Investigating
    US1 Instance
    AUS1 Instance
    EU1 Instance
    UK1 Instance
    CA1 Instances
    More...

    We are currently investigating performance issues affecting IT Glue Flexible Assets. Our team is actively working with Kaseya IT Glue to identify and resolve the root cause of the issue.

    In the meantime, we recommend partners leverage IT Glue Pro Sync, which utilizes Core Assets to provide a more stable experience. This feature is now available in Preview for all Liongard Partners for a limited time. Click here for more information on how to enable this feature: https://docs.liongard.com/docs/core-asset-configuration-syncing-it-glue

    We will provide updates as we learn more.

    Continuum RMM: Intermittent Inspector Failures
    Started 3 Nov 2023 20:08:14 (2 years ago), still ongoing
    Minor Incident
    Monitoring
    US1 Instance
    AUS1 Instance
    EU1 Instance
    UK1 Instance
    CA1 Instances
    More...

    We are currently experiencing issues with the Continuum RMM Inspector that are causing an increase in intermittent Inspector failures. 

    We have determined this to be an issue with the information being returned by the Continuum API. We have escalated the issue to ConnectWise and we are uncertain as to the future of this API as this product is being superseded by the newer ConnectWise RMM product.

    In addition to the Liongard support request, we also suggest creating a support request with ConnectWise Support.

    UK2 Instance
    Wed 9
    Thu 10
    Fri 11
    Sat 12
    Sun 13
    Mon 14
    Tue 15
    now
    Performance Issues with IT Glue Flexible Assets
    Started 26 Jun 2025 23:22:30 (20 days ago), still ongoing
    Incident without Impact
    Investigating
    US1 Instance
    AUS1 Instance
    EU1 Instance
    UK1 Instance
    CA1 Instances
    More...

    We are currently investigating performance issues affecting IT Glue Flexible Assets. Our team is actively working with Kaseya IT Glue to identify and resolve the root cause of the issue.

    In the meantime, we recommend partners leverage IT Glue Pro Sync, which utilizes Core Assets to provide a more stable experience. This feature is now available in Preview for all Liongard Partners for a limited time. Click here for more information on how to enable this feature: https://docs.liongard.com/docs/core-asset-configuration-syncing-it-glue

    We will provide updates as we learn more.

    Continuum RMM: Intermittent Inspector Failures
    Started 3 Nov 2023 20:08:14 (2 years ago), still ongoing
    Minor Incident
    Monitoring
    US1 Instance
    AUS1 Instance
    EU1 Instance
    UK1 Instance
    CA1 Instances
    More...

    We are currently experiencing issues with the Continuum RMM Inspector that are causing an increase in intermittent Inspector failures. 

    We have determined this to be an issue with the information being returned by the Continuum API. We have escalated the issue to ConnectWise and we are uncertain as to the future of this API as this product is being superseded by the newer ConnectWise RMM product.

    In addition to the Liongard support request, we also suggest creating a support request with ConnectWise Support.

    Liongard CA Instances

    Wed 9
    Thu 10
    Fri 11
    Sat 12
    Sun 13
    Mon 14
    Tue 15
    now
    CA1 Instances
    Wed 9
    Thu 10
    Fri 11
    Sat 12
    Sun 13
    Mon 14
    Tue 15
    now
    Performance Issues with IT Glue Flexible Assets
    Started 26 Jun 2025 23:22:30 (20 days ago), still ongoing
    Incident without Impact
    Investigating
    US1 Instance
    AUS1 Instance
    EU1 Instance
    UK1 Instance
    CA1 Instances
    More...

    We are currently investigating performance issues affecting IT Glue Flexible Assets. Our team is actively working with Kaseya IT Glue to identify and resolve the root cause of the issue.

    In the meantime, we recommend partners leverage IT Glue Pro Sync, which utilizes Core Assets to provide a more stable experience. This feature is now available in Preview for all Liongard Partners for a limited time. Click here for more information on how to enable this feature: https://docs.liongard.com/docs/core-asset-configuration-syncing-it-glue

    We will provide updates as we learn more.

    Continuum RMM: Intermittent Inspector Failures
    Started 3 Nov 2023 20:08:14 (2 years ago), still ongoing
    Minor Incident
    Monitoring
    US1 Instance
    AUS1 Instance
    EU1 Instance
    UK1 Instance
    CA1 Instances
    More...

    We are currently experiencing issues with the Continuum RMM Inspector that are causing an increase in intermittent Inspector failures. 

    We have determined this to be an issue with the information being returned by the Continuum API. We have escalated the issue to ConnectWise and we are uncertain as to the future of this API as this product is being superseded by the newer ConnectWise RMM product.

    In addition to the Liongard support request, we also suggest creating a support request with ConnectWise Support.

    CA2 Instance
    Wed 9
    Thu 10
    Fri 11
    Sat 12
    Sun 13
    Mon 14
    Tue 15
    now
    Performance Issues with IT Glue Flexible Assets
    Started 26 Jun 2025 23:22:30 (20 days ago), still ongoing
    Incident without Impact
    Investigating
    US1 Instance
    AUS1 Instance
    EU1 Instance
    UK1 Instance
    CA1 Instances
    More...

    We are currently investigating performance issues affecting IT Glue Flexible Assets. Our team is actively working with Kaseya IT Glue to identify and resolve the root cause of the issue.

    In the meantime, we recommend partners leverage IT Glue Pro Sync, which utilizes Core Assets to provide a more stable experience. This feature is now available in Preview for all Liongard Partners for a limited time. Click here for more information on how to enable this feature: https://docs.liongard.com/docs/core-asset-configuration-syncing-it-glue

    We will provide updates as we learn more.

    Continuum RMM: Intermittent Inspector Failures
    Started 3 Nov 2023 20:08:14 (2 years ago), still ongoing
    Minor Incident
    Monitoring
    US1 Instance
    AUS1 Instance
    EU1 Instance
    UK1 Instance
    CA1 Instances
    More...

    We are currently experiencing issues with the Continuum RMM Inspector that are causing an increase in intermittent Inspector failures. 

    We have determined this to be an issue with the information being returned by the Continuum API. We have escalated the issue to ConnectWise and we are uncertain as to the future of this API as this product is being superseded by the newer ConnectWise RMM product.

    In addition to the Liongard support request, we also suggest creating a support request with ConnectWise Support.