Learnosity Status
Real-time updates of Learnosity issues and outages
Learnosity status is Operational
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LTS Remapping of Sunset Versions
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Scoring of Enhanced Math question types
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Active Incidents
No active incidents
Recently Resolved Incidents
Issue affecting LTS Remapping of Sunset version v2024.1.LTS
Started 8 Oct 2026 13:40:37 (22 hours ago), resolved 8 Oct 2026 15:15:13 (20 hours ago)
Major Incident
Resolved
LTS Remapping of Sunset Versions
As of 13:00 UTC, we are experiencing issues remapping sunset API versions v2024.1.LTS to the latest LTS releases in all regions. This only affects a very small number of customers who are still pinned to v2024.1.LTS, which reached End of Life in March 2026. No other API versions are affected.
Learnosity Support and Systems Engineering teams are actively investigating the issue, and will follow on with an update and resolution as soon as possible.
Issue affecting Enhanced Math scoring in the US-East-1 region
Started 2 Oct 2026 18:08:35 (7 days ago), resolved 2 Oct 2026 19:52:07 (7 days ago)
Minor Incident
Resolved
Scoring of Enhanced Math question types
As of 16:45 UTC, we began experiencing very low numbers of scoring delays with our Enhanced Math Scoring service in the US-East-1 region. All sessions were scored, and no data loss occurred. No other APIs are affected. We're investigating ongoing delays limited to this service.
Learnosity Support and Systems Engineering teams are actively investigating the issue, and will follow on with an update and resolution as soon as possible.
Learnosity Outage Survival Guide
A step-by-step guide to help you survive a Learnosity outage
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Learnosity Components
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Learnosity GLOBAL || Administration
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GLOBAL Administration (Summary)
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Learnosity Console
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Support ticketing system
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Guided help site
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Documentation reference site
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China Accelerator
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LTS Remapping of Sunset Versions
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Issue affecting LTS Remapping of Sunset version v2024.1.LTS
Started 8 Oct 2026 13:40:37 (22 hours ago), resolved 8 Oct 2026 15:15:13 (20 hours ago)
Major Incident
Resolved
LTS Remapping of Sunset Versions
As of 13:00 UTC, we are experiencing issues remapping sunset API versions v2024.1.LTS to the latest LTS releases in all regions. This only affects a very small number of customers who are still pinned to v2024.1.LTS, which reached End of Life in March 2026. No other API versions are affected.
Learnosity Support and Systems Engineering teams are actively investigating the issue, and will follow on with an update and resolution as soon as possible.
Learnosity AMER || Authoring
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AMER Authoring (Summary)
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Loading and rendering of Item/Activity List view
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Loading and rendering of Item/Activity Edit view
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Loading and rendering of Question Edit view
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Creating and saving of Items/Activities/Tags
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Creating and saving of Tag Hierarchies (author site)
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Creating and saving of Math Question Generation question type
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Searching Items/Activities/Tags
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Uploading of images/audio/video
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Logging in (author site)
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Learnosity AMER || Assessment
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AMER Assessment (Summary)
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Loading and rendering of assessment UI
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Loading and rendering of Items/Questions/Features
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Saving of student responses
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Branching/Adaptive services
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Self-Hosted Adaptive services
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Dynamic Content generation
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Sending and receiving Live Activity Status by User report events
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Uploading of rich student responses (audio/images/files)
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Scoring of Enhanced Math question types
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Issue affecting Enhanced Math scoring in the US-East-1 region
Started 2 Oct 2026 18:08:35 (7 days ago), resolved 2 Oct 2026 19:52:07 (7 days ago)
Minor Incident
Resolved
Scoring of Enhanced Math question types
As of 16:45 UTC, we began experiencing very low numbers of scoring delays with our Enhanced Math Scoring service in the US-East-1 region. All sessions were scored, and no data loss occurred. No other APIs are affected. We're investigating ongoing delays limited to this service.
Learnosity Support and Systems Engineering teams are actively investigating the issue, and will follow on with an update and resolution as soon as possible.
Processing and availability of rich student responses (audio/images/files)
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Loading, rendering and capture of student annotations
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Learnosity AMER || Analytics
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AMER Analytics (Summary)
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Loading and rendering of reports
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Availability of session information
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Tag-based reports
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Progress-based reports
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Large-scale group reports
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Live Progress (Live Activity by User) report
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Learning Outcome report
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Adaptive session information
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Subscore calculation
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LTI grade passback
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Learnosity AMER || Data Centric
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AMER Data Centric (Summary)
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Creation of sessions
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Creation of Item Pools
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Updating session response scores
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Scoring endpoint
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Creation of report data sets
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Firehose
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Learnosity APAC || Authoring
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APAC Authoring (Summary)
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Loading and rendering of Item/Activity List view
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Loading and rendering of Item/Activity Edit view
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Loading and rendering of Question Edit view
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Creating and saving of Items/Activities/Tags
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Creating and saving of Tag Hierarchies (author site)
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Creating and saving of Math Question Generation question type
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Searching Items/Activities/Tags
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Uploading of Images/Audio/Video
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Logging in (author site)
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Learnosity APAC || Assessment
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APAC Assessment (Summary)
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Loading and rendering of assessment UI
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Loading and rendering of Items/Questions/Features
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Saving of student responses
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Branching/Adaptive services
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Self-Hosted Adaptive services
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Dynamic Content generation
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Sending and receiving Live Activity Status by User report events
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Uploading of rich student responses (audio/images/files)
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Scoring of Enhanced Math question types
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Processing and availability of rich student responses (audio/images/files)
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Loading, rendering and capture of student annotations
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Learnosity APAC || Analytics
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APAC Analytics (Summary)
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Loading and rendering of reports
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Availability of session information
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Tag-based reports
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Progress-based reports
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Large-scale group reports
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Live Progress (Live Activity by User) report
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Learning Outcome report
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Adaptive session information
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Subscore calculation
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LTI grade passback
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Learnosity APAC || Data Centric
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APAC Data Centric (Summary)
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Creation of sessions
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Creation of Item Pools
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Updating session response scores
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Scoring endpoint
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Creation of report data sets
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Firehose
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Learnosity EMEA || Authoring
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EMEA Authoring (Summary)
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Loading and rendering of Item/Activity List view
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Loading and rendering of Item/Activity Edit view
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Loading and rendering of Question Edit view
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Creating and saving of Items/Activities/Tags
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Creating and saving of Tag Hierarchies (author site)
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Creating and saving of Math Question Generation question type
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Searching Items/Activities/Tags
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Uploading of Images/Audio/Video
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Logging in (author site)
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Learnosity EMEA || Assessment
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EMEA Assessment (Summary)
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Loading and rendering of assessment UI
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Loading and rendering of Items/Questions/Features
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Saving of student responses
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Branching/Adaptive services
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Self-Hosted Adaptive services
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Dynamic Content generation
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Sending and receiving Live Activity Status by User report events
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Uploading of rich student responses (audio/images/files)
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Scoring of clozeformulaV2/"Math" question type
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Processing & availability of rich student responses (audio/images/files)
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Loading, rendering and capture of student annotations
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Learnosity EMEA || Analytics
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EMEA Analytics (Summary)
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Loading and rendering of reports
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Availability of session Information
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Tag-based reports
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Progress-based reports
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Large-scale group reports
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Live Progress (Live Activity by User) report
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Learning Outcome report
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Adaptive session information
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Subscore calculation
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LTI grade passback
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Learnosity EMEA || Data Centric
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EMEA Data Centric (Summary)
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Creation of sessions
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Creation of Item Pools
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Updating session response scores
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Scoring endpoint
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Creation of report data sets
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Firehose
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Learnosity Alternatives
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