Learnosity status is Operational

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Learnosity Outage Survival Guide

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    Learnosity Components

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    Learnosity GLOBAL || Administration

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    GLOBAL Administration (Summary)
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    Learnosity Console
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    Support ticketing system
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    Guided help site
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    Documentation reference site
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    China Accelerator
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    Learnosity AMER || Authoring

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    AMER Authoring (Summary)
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    Loading and rendering of Item/Activity List view
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    Loading and rendering of Item/Activity Edit view
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    Loading and rendering of Question Edit view
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    Creating and saving of Items/Activities/Tags
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    Creating and saving of Tag Hierarchies (author site)
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    Searching Items/Activities/Tags
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    Uploading of images/audio/video
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    Logging in (author site)
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    Learnosity AMER || Assessment

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    AMER Assessment (Summary)
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    Loading and rendering of assessment UI
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    Loading and rendering of Items/Questions/Features
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    Saving of student responses
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    Branching/Adaptive services
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    Self-Hosted Adaptive services
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    Dynamic Content generation
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    Sending and receiving Live Activity Status by User report events
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    Uploading of rich student responses (audio/images/files)
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    Processing and availability of rich student responses (audio/images/files)
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    Loading, rendering and capture of student annotations
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    Learnosity AMER || Analytics

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    AMER Analytics (Summary)
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    Loading and rendering of reports
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    Availability of session information
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    Tag-based reports
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    Progress-based reports
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    Large-scale group reports
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    Live Progress (Live Activity by User) report
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    Learning Outcome report
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    Adaptive session information
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    Subscore calculation
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    LTI grade passback
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    Learnosity AMER || Data Centric

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    AMER Data Centric (Summary)
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    Creation of sessions
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    Creation of Item Pools
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    Updating session response scores
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    Scoring endpoint
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    Creation of report data sets
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    Firehose
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    Learnosity APAC || Authoring

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    APAC Authoring (Summary)
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    Loading and rendering of Item/Activity List view
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    Loading and rendering of Item/Activity Edit view
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    Loading and rendering of Question Edit view
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    Creating and saving of Items/Activities/Tags
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    Creating and saving of Tag Hierarchies (author site)
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    Searching Items/Activities/Tags
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    Uploading of Images/Audio/Video
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    Logging in (author site)
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    Learnosity APAC || Assessment

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    APAC Assessment (Summary)
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    Loading and rendering of assessment UI
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    Loading and rendering of Items/Questions/Features
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    Saving of student responses
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    Branching/Adaptive services
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    Self-Hosted Adaptive services
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    Dynamic Content generation
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    Sending and receiving Live Activity Status by User report events
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    Uploading of rich student responses (audio/images/files)
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    Processing and availability of rich student responses (audio/images/files)
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    Loading, rendering and capture of student annotations
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    Learnosity APAC || Analytics

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    APAC Analytics (Summary)
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    Loading and rendering of reports
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    Availability of session information
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    Tag-based reports
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    Progress-based reports
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    Large-scale group reports
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    Live Progress (Live Activity by User) report
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    Learning Outcome report
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    Adaptive session information
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    Subscore calculation
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    LTI grade passback
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    Learnosity APAC || Data Centric

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    APAC Data Centric (Summary)
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    Creation of sessions
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    Creation of Item Pools
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    Updating session response scores
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    Scoring endpoint
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    Creation of report data sets
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    Firehose
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    Learnosity EMEA || Authoring

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    EMEA Authoring (Summary)
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    Loading and rendering of Item/Activity List view
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    Loading and rendering of Item/Activity Edit view
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    Loading and rendering of Question Edit view
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    Creating and saving of Items/Activities/Tags
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    now
    Creating and saving of Tag Hierarchies (author site)
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    now
    Searching Items/Activities/Tags
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    now
    Uploading of Images/Audio/Video
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    Logging in (author site)
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    Learnosity EMEA || Assessment

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    EMEA Assessment (Summary)
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    Loading and rendering of assessment UI
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    Loading and rendering of Items/Questions/Features
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    Saving of student responses
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    Branching/Adaptive services
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    Self-Hosted Adaptive services
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    Dynamic Content generation
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    now
    Sending and receiving Live Activity Status by User report events
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    now
    Uploading of rich student responses (audio/images/files)
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    Processing & availability of rich student responses (audio/images/files)
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    Loading, rendering and capture of student annotations
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    Learnosity EMEA || Analytics

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    EMEA Analytics (Summary)
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    Loading and rendering of reports
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    Availability of session Information
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    Tag-based reports
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    now
    Progress-based reports
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    Large-scale group reports
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    Live Progress (Live Activity by User) report
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    Learning Outcome report
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    Adaptive session information
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    now
    Subscore calculation
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    LTI grade passback
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    Learnosity EMEA || Data Centric

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    EMEA Data Centric (Summary)
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    now
    Creation of sessions
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    now
    Creation of Item Pools
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    now
    Updating session response scores
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    now
    Scoring endpoint
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    Creation of report data sets
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    Firehose
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    Learnosity Alternatives

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    Learn - SaaS (US)
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    Blackboard Email Notification Failures
    Started 9 Oct 2024 04:16:21 (1 month ago), still ongoing
    Incident without Impact
    Identified
    Learn - SaaS (Africa)
    Learn - SaaS (Asia Pacific)
    Learn - SaaS (Europe)
    Learn - SaaS (US)
    Learn – SaaS Gov Cloud (US)

    Our teams are continuing to investigate and resolve infrastructure issues resulting in sporadic email notification failures. In addition, we are working on a fix for administrators receiving user's notification emails, and expect this fix to be included in an upcoming maintenance release.

    Thank you for your continued patience as we address these issues.

    Learn – SaaS Gov Cloud (US)
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    Blackboard Email Notification Failures
    Started 9 Oct 2024 04:16:21 (1 month ago), still ongoing
    Incident without Impact
    Identified
    Learn - SaaS (Africa)
    Learn - SaaS (Asia Pacific)
    Learn - SaaS (Europe)
    Learn - SaaS (US)
    Learn – SaaS Gov Cloud (US)

    Our teams are continuing to investigate and resolve infrastructure issues resulting in sporadic email notification failures. In addition, we are working on a fix for administrators receiving user's notification emails, and expect this fix to be included in an upcoming maintenance release.

    Thank you for your continued patience as we address these issues.

    See all
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