Learnosity Status: check for Learnosity outages and issues

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Learnosity GLOBAL || Administration

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GLOBAL Administration (Summary)

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Learnosity Console

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Support ticketing system

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China Accelerator

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LTS Remapping of Sunset Versions

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Learnosity Demos Site

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Learnosity AMER || Authoring

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AMER Authoring (Summary)

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Loading and rendering of Item/Activity List view

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Loading and rendering of Item/Activity Edit view

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Loading and rendering of Question Edit view

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Creating and saving of Items/Activities/Tags

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Creating and saving of Tag Hierarchies (author site)

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Creating and saving of Math Question Generation question type

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Searching Items/Activities/Tags

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Uploading of images/audio/video

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Logging in (author site)

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Use of Item Pools

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Issue affecting Item Pools in all regions.

Started 26 Oct 2026 18:05:25 (6 days ago), resolved 26 Oct 2026 20:10:09 (6 days ago)

Minor Incident

Resolved

Creation and editing of Local Device Assessment packages

Use of Item Pools

More...

As of 17:50 UTC, we are experiencing issues affecting Item Pools in all regions.

Learnosity Support and Systems Engineering teams are actively investigating the issue, and will follow on with an update and resolution as soon as possible.

Resolved: As of 20:10 UTC, we have seen no further issues with Item Pool or Local Device Assessment package creation or update. We're resolving this incident and will continue to investigate the root cause of the degraded performance.

Learnosity Support and Systems Engineering teams will follow up with a post mortem once we have completed root cause analysis and finalized any next steps or preventative measures required.

Please reach out if you have any questions or concerns.

26 Oct 2026 20:10:09 (6 days ago)

Monitoring: As of 19:30 UTC, Item Pool and Local Device Assessment creation has seen normal throughput for approximately 30 minutes. We will now enter an additional period of monitoring to ensure stability.

Learnosity Support and Systems Engineering teams are continuing to actively investigate the issue, and will follow on with an update and resolution as soon as possible.

26 Oct 2026 19:31:29 (6 days ago)

Investigating: As of 19:00 UTC, we are continuing to investigate degraded performance when creating or editing Item Pools orx Local Device Assessment packages. All other APIs in the authoring, assessment, and analytics stacks are functioning normally.

Learnosity Support and Systems Engineering teams are continuing to actively investigate the issue, and will follow on with an update and resolution as soon as possible.

26 Oct 2026 19:01:19 (6 days ago)

Investigating: As of 18:30 UTC, we are investigating degraded performance when creating and editing Item Pools. We're also investigating an as-of-yet unconfirmed tangential issue possibly affecting creation and editing of Local Device Assessment packages. All other APIs in the authoring, assessment, and analytics stacks are functioning normally.

Learnosity Support and Systems Engineering teams are continuing to actively investigate the issue, and will follow on with an update and resolution as soon as possible.

26 Oct 2026 18:34:55 (6 days ago)

Investigating: As of 17:50 UTC, we are experiencing issues affecting Item Pools in all regions.

Learnosity Support and Systems Engineering teams are actively investigating the issue, and will follow on with an update and resolution as soon as possible.

26 Oct 2026 18:05:25 (6 days ago)

See all updates

Learnosity AMER || Assessment

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AMER Assessment (Summary)

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Loading and rendering of assessment UI

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Loading and rendering of Items/Questions/Features

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Saving of student responses

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Branching/Adaptive services

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Self-Hosted Adaptive services

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Dynamic Content generation

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Sending and receiving Live Activity Status by User report events

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Uploading of rich student responses (audio/images/files)

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Scoring of Enhanced Math question types

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Processing and availability of rich student responses (audio/images/files)

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Loading, rendering and capture of student annotations

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Learnosity AMER || Analytics

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AMER Analytics (Summary)

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Loading and rendering of reports

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Availability of session information

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Tag-based reports

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Progress-based reports

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Large-scale group reports

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Live Progress (Live Activity by User) report

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Learning Outcome report

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Adaptive session information

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Subscore calculation

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LTI grade passback

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Learnosity AMER || Data Centric

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AMER Data Centric (Summary)

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Creation of sessions

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Creation of Item Pools

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Updating session response scores

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Scoring endpoint

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Creation of report data sets

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Firehose

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Creation and editing of Local Device Assessment packages

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Issue affecting Item Pools in all regions.

Started 26 Oct 2026 18:05:25 (6 days ago), resolved 26 Oct 2026 20:10:09 (6 days ago)

Minor Incident

Resolved

Creation and editing of Local Device Assessment packages

Use of Item Pools

More...

As of 17:50 UTC, we are experiencing issues affecting Item Pools in all regions.

Learnosity Support and Systems Engineering teams are actively investigating the issue, and will follow on with an update and resolution as soon as possible.

Resolved: As of 20:10 UTC, we have seen no further issues with Item Pool or Local Device Assessment package creation or update. We're resolving this incident and will continue to investigate the root cause of the degraded performance.

Learnosity Support and Systems Engineering teams will follow up with a post mortem once we have completed root cause analysis and finalized any next steps or preventative measures required.

Please reach out if you have any questions or concerns.

26 Oct 2026 20:10:09 (6 days ago)

Monitoring: As of 19:30 UTC, Item Pool and Local Device Assessment creation has seen normal throughput for approximately 30 minutes. We will now enter an additional period of monitoring to ensure stability.

Learnosity Support and Systems Engineering teams are continuing to actively investigate the issue, and will follow on with an update and resolution as soon as possible.

26 Oct 2026 19:31:29 (6 days ago)

Investigating: As of 19:00 UTC, we are continuing to investigate degraded performance when creating or editing Item Pools orx Local Device Assessment packages. All other APIs in the authoring, assessment, and analytics stacks are functioning normally.

Learnosity Support and Systems Engineering teams are continuing to actively investigate the issue, and will follow on with an update and resolution as soon as possible.

26 Oct 2026 19:01:19 (6 days ago)

Investigating: As of 18:30 UTC, we are investigating degraded performance when creating and editing Item Pools. We're also investigating an as-of-yet unconfirmed tangential issue possibly affecting creation and editing of Local Device Assessment packages. All other APIs in the authoring, assessment, and analytics stacks are functioning normally.

Learnosity Support and Systems Engineering teams are continuing to actively investigate the issue, and will follow on with an update and resolution as soon as possible.

26 Oct 2026 18:34:55 (6 days ago)

Investigating: As of 17:50 UTC, we are experiencing issues affecting Item Pools in all regions.

Learnosity Support and Systems Engineering teams are actively investigating the issue, and will follow on with an update and resolution as soon as possible.

26 Oct 2026 18:05:25 (6 days ago)

See all updates

Learnosity APAC || Authoring

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APAC Authoring (Summary)

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now

Loading and rendering of Item/Activity List view

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Loading and rendering of Item/Activity Edit view

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Loading and rendering of Question Edit view

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Creating and saving of Items/Activities/Tags

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Creating and saving of Tag Hierarchies (author site)

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Creating and saving of Math Question Generation question type

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Searching Items/Activities/Tags

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Uploading of Images/Audio/Video

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Logging in (author site)

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Use of Item Pools

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now

Issue affecting Item Pools in all regions.

Started 26 Oct 2026 18:05:25 (6 days ago), resolved 26 Oct 2026 20:10:09 (6 days ago)

Minor Incident

Resolved

Creation and editing of Local Device Assessment packages

Use of Item Pools

More...

As of 17:50 UTC, we are experiencing issues affecting Item Pools in all regions.

Learnosity Support and Systems Engineering teams are actively investigating the issue, and will follow on with an update and resolution as soon as possible.

Resolved: As of 20:10 UTC, we have seen no further issues with Item Pool or Local Device Assessment package creation or update. We're resolving this incident and will continue to investigate the root cause of the degraded performance.

Learnosity Support and Systems Engineering teams will follow up with a post mortem once we have completed root cause analysis and finalized any next steps or preventative measures required.

Please reach out if you have any questions or concerns.

26 Oct 2026 20:10:09 (6 days ago)

Monitoring: As of 19:30 UTC, Item Pool and Local Device Assessment creation has seen normal throughput for approximately 30 minutes. We will now enter an additional period of monitoring to ensure stability.

Learnosity Support and Systems Engineering teams are continuing to actively investigate the issue, and will follow on with an update and resolution as soon as possible.

26 Oct 2026 19:31:29 (6 days ago)

Investigating: As of 19:00 UTC, we are continuing to investigate degraded performance when creating or editing Item Pools orx Local Device Assessment packages. All other APIs in the authoring, assessment, and analytics stacks are functioning normally.

Learnosity Support and Systems Engineering teams are continuing to actively investigate the issue, and will follow on with an update and resolution as soon as possible.

26 Oct 2026 19:01:19 (6 days ago)

Investigating: As of 18:30 UTC, we are investigating degraded performance when creating and editing Item Pools. We're also investigating an as-of-yet unconfirmed tangential issue possibly affecting creation and editing of Local Device Assessment packages. All other APIs in the authoring, assessment, and analytics stacks are functioning normally.

Learnosity Support and Systems Engineering teams are continuing to actively investigate the issue, and will follow on with an update and resolution as soon as possible.

26 Oct 2026 18:34:55 (6 days ago)

Investigating: As of 17:50 UTC, we are experiencing issues affecting Item Pools in all regions.

Learnosity Support and Systems Engineering teams are actively investigating the issue, and will follow on with an update and resolution as soon as possible.

26 Oct 2026 18:05:25 (6 days ago)

See all updates

Learnosity APAC || Assessment

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APAC Assessment (Summary)

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now

Loading and rendering of assessment UI

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Loading and rendering of Items/Questions/Features

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Saving of student responses

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now

Branching/Adaptive services

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now

Self-Hosted Adaptive services

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now

Dynamic Content generation

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Sending and receiving Live Activity Status by User report events

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now

Uploading of rich student responses (audio/images/files)

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Scoring of Enhanced Math question types

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now

Processing and availability of rich student responses (audio/images/files)

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now

Loading, rendering and capture of student annotations

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now

Learnosity APAC || Analytics

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APAC Analytics (Summary)

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Loading and rendering of reports

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Availability of session information

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Tag-based reports

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Progress-based reports

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Large-scale group reports

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now

Live Progress (Live Activity by User) report

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now

Learning Outcome report

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now

Adaptive session information

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now

Subscore calculation

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now

LTI grade passback

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now

Learnosity APAC || Data Centric

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APAC Data Centric (Summary)

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now

Creation of sessions

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now

Creation of Item Pools

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now

Updating session response scores

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now

Scoring endpoint

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now

Creation of report data sets

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Tue 27

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now

Firehose

Sun 25

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Fri 30

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now

Creation and editing of Local Device Assessment packages

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Tue 27

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Thu 29

Fri 30

Sat 31

now

Issue affecting Item Pools in all regions.

Started 26 Oct 2026 18:05:25 (6 days ago), resolved 26 Oct 2026 20:10:09 (6 days ago)

Minor Incident

Resolved

Creation and editing of Local Device Assessment packages

Use of Item Pools

More...

As of 17:50 UTC, we are experiencing issues affecting Item Pools in all regions.

Learnosity Support and Systems Engineering teams are actively investigating the issue, and will follow on with an update and resolution as soon as possible.

Resolved: As of 20:10 UTC, we have seen no further issues with Item Pool or Local Device Assessment package creation or update. We're resolving this incident and will continue to investigate the root cause of the degraded performance.

Learnosity Support and Systems Engineering teams will follow up with a post mortem once we have completed root cause analysis and finalized any next steps or preventative measures required.

Please reach out if you have any questions or concerns.

26 Oct 2026 20:10:09 (6 days ago)

Monitoring: As of 19:30 UTC, Item Pool and Local Device Assessment creation has seen normal throughput for approximately 30 minutes. We will now enter an additional period of monitoring to ensure stability.

Learnosity Support and Systems Engineering teams are continuing to actively investigate the issue, and will follow on with an update and resolution as soon as possible.

26 Oct 2026 19:31:29 (6 days ago)

Investigating: As of 19:00 UTC, we are continuing to investigate degraded performance when creating or editing Item Pools orx Local Device Assessment packages. All other APIs in the authoring, assessment, and analytics stacks are functioning normally.

Learnosity Support and Systems Engineering teams are continuing to actively investigate the issue, and will follow on with an update and resolution as soon as possible.

26 Oct 2026 19:01:19 (6 days ago)

Investigating: As of 18:30 UTC, we are investigating degraded performance when creating and editing Item Pools. We're also investigating an as-of-yet unconfirmed tangential issue possibly affecting creation and editing of Local Device Assessment packages. All other APIs in the authoring, assessment, and analytics stacks are functioning normally.

Learnosity Support and Systems Engineering teams are continuing to actively investigate the issue, and will follow on with an update and resolution as soon as possible.

26 Oct 2026 18:34:55 (6 days ago)

Investigating: As of 17:50 UTC, we are experiencing issues affecting Item Pools in all regions.

Learnosity Support and Systems Engineering teams are actively investigating the issue, and will follow on with an update and resolution as soon as possible.

26 Oct 2026 18:05:25 (6 days ago)

See all updates

Learnosity EMEA || Authoring

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EMEA Authoring (Summary)

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now

Loading and rendering of Item/Activity List view

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now

Loading and rendering of Item/Activity Edit view

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now

Loading and rendering of Question Edit view

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now

Creating and saving of Items/Activities/Tags

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now

Creating and saving of Tag Hierarchies (author site)

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now

Creating and saving of Math Question Generation question type

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Mon 26

Tue 27

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now

Searching Items/Activities/Tags

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Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

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now

Uploading of Images/Audio/Video

Sun 25

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

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now

Logging in (author site)

Sun 25

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

now

Use of Item Pools

Sun 25

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

now

Issue affecting Item Pools in all regions.

Started 26 Oct 2026 18:05:25 (6 days ago), resolved 26 Oct 2026 20:10:09 (6 days ago)

Minor Incident

Resolved

Creation and editing of Local Device Assessment packages

Use of Item Pools

More...

As of 17:50 UTC, we are experiencing issues affecting Item Pools in all regions.

Learnosity Support and Systems Engineering teams are actively investigating the issue, and will follow on with an update and resolution as soon as possible.

Resolved: As of 20:10 UTC, we have seen no further issues with Item Pool or Local Device Assessment package creation or update. We're resolving this incident and will continue to investigate the root cause of the degraded performance.

Learnosity Support and Systems Engineering teams will follow up with a post mortem once we have completed root cause analysis and finalized any next steps or preventative measures required.

Please reach out if you have any questions or concerns.

26 Oct 2026 20:10:09 (6 days ago)

Monitoring: As of 19:30 UTC, Item Pool and Local Device Assessment creation has seen normal throughput for approximately 30 minutes. We will now enter an additional period of monitoring to ensure stability.

Learnosity Support and Systems Engineering teams are continuing to actively investigate the issue, and will follow on with an update and resolution as soon as possible.

26 Oct 2026 19:31:29 (6 days ago)

Investigating: As of 19:00 UTC, we are continuing to investigate degraded performance when creating or editing Item Pools orx Local Device Assessment packages. All other APIs in the authoring, assessment, and analytics stacks are functioning normally.

Learnosity Support and Systems Engineering teams are continuing to actively investigate the issue, and will follow on with an update and resolution as soon as possible.

26 Oct 2026 19:01:19 (6 days ago)

Investigating: As of 18:30 UTC, we are investigating degraded performance when creating and editing Item Pools. We're also investigating an as-of-yet unconfirmed tangential issue possibly affecting creation and editing of Local Device Assessment packages. All other APIs in the authoring, assessment, and analytics stacks are functioning normally.

Learnosity Support and Systems Engineering teams are continuing to actively investigate the issue, and will follow on with an update and resolution as soon as possible.

26 Oct 2026 18:34:55 (6 days ago)

Investigating: As of 17:50 UTC, we are experiencing issues affecting Item Pools in all regions.

Learnosity Support and Systems Engineering teams are actively investigating the issue, and will follow on with an update and resolution as soon as possible.

26 Oct 2026 18:05:25 (6 days ago)

See all updates

Learnosity EMEA || Assessment

Sun 25

Mon 26

Tue 27

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Thu 29

Fri 30

Sat 31

now

EMEA Assessment (Summary)

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Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

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now

Loading and rendering of assessment UI

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Mon 26

Tue 27

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Thu 29

Fri 30

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now

Loading and rendering of Items/Questions/Features

Sun 25

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

now

Saving of student responses

Sun 25

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

now

Branching/Adaptive services

Sun 25

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

now

Self-Hosted Adaptive services

Sun 25

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

now

Dynamic Content generation

Sun 25

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

now

Sending and receiving Live Activity Status by User report events

Sun 25

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

now

Uploading of rich student responses (audio/images/files)

Sun 25

Mon 26

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Sat 31

now

Scoring of clozeformulaV2/"Math" question type

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now

Processing & availability of rich student responses (audio/images/files)

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now

Loading, rendering and capture of student annotations

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Learnosity EMEA || Analytics

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EMEA Analytics (Summary)

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Firehose

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Creation and editing of Local Device Assessment packages

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Issue affecting Item Pools in all regions.

Started 26 Oct 2026 18:05:25 (6 days ago), resolved 26 Oct 2026 20:10:09 (6 days ago)

Minor Incident

Resolved

Creation and editing of Local Device Assessment packages

Use of Item Pools

More...

As of 17:50 UTC, we are experiencing issues affecting Item Pools in all regions.

Learnosity Support and Systems Engineering teams are actively investigating the issue, and will follow on with an update and resolution as soon as possible.

Resolved: As of 20:10 UTC, we have seen no further issues with Item Pool or Local Device Assessment package creation or update. We're resolving this incident and will continue to investigate the root cause of the degraded performance.

Learnosity Support and Systems Engineering teams will follow up with a post mortem once we have completed root cause analysis and finalized any next steps or preventative measures required.

Please reach out if you have any questions or concerns.

26 Oct 2026 20:10:09 (6 days ago)

Monitoring: As of 19:30 UTC, Item Pool and Local Device Assessment creation has seen normal throughput for approximately 30 minutes. We will now enter an additional period of monitoring to ensure stability.

Learnosity Support and Systems Engineering teams are continuing to actively investigate the issue, and will follow on with an update and resolution as soon as possible.

26 Oct 2026 19:31:29 (6 days ago)

Investigating: As of 19:00 UTC, we are continuing to investigate degraded performance when creating or editing Item Pools orx Local Device Assessment packages. All other APIs in the authoring, assessment, and analytics stacks are functioning normally.

Learnosity Support and Systems Engineering teams are continuing to actively investigate the issue, and will follow on with an update and resolution as soon as possible.

26 Oct 2026 19:01:19 (6 days ago)

Investigating: As of 18:30 UTC, we are investigating degraded performance when creating and editing Item Pools. We're also investigating an as-of-yet unconfirmed tangential issue possibly affecting creation and editing of Local Device Assessment packages. All other APIs in the authoring, assessment, and analytics stacks are functioning normally.

Learnosity Support and Systems Engineering teams are continuing to actively investigate the issue, and will follow on with an update and resolution as soon as possible.

26 Oct 2026 18:34:55 (6 days ago)

Investigating: As of 17:50 UTC, we are experiencing issues affecting Item Pools in all regions.

Learnosity Support and Systems Engineering teams are actively investigating the issue, and will follow on with an update and resolution as soon as possible.

26 Oct 2026 18:05:25 (6 days ago)

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