ExamSoft status is Operational

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ExamSoft Legacy Portal (examsoft.com/institutionid)

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ExamSoft Legacy Portal Reporting

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Active Incidents

No active incidents

Recently Resolved Incidents

Minor delay in the uploads being displayed in the Admin Portal for Legacy portal.
Started 3 Oct 2025 16:09:54 (3 days ago), resolved 3 Oct 2025 17:12:46 (3 days ago)
Minor Incident
Resolved
Legacy Portal (examsoft.com/institutionid)

At this time, we have confirmed that uploads are delayed in processing. Please note that if your students received the green screen in Examplify, their upload was successfully received. It may take up to 30-45 minutes for the upload to be visible within the ExamSoft Legacy portal and is continuing to improve.

Legacy portal Email and Exam password issues
Started 29 Sep 2025 20:33:23 (7 days ago), resolved 30 Sep 2025 13:23:21 (6 days ago)
Minor Incident
Resolved
Legacy Portal (examsoft.com/institutionid)

We are currently investigating Legacy portal users not being able to log in or receive the emails for a password reset in a timely manner. The emails are currently delayed.

We are also looking into the Exam passwords issue.

Legacy Portal Connectivity interupted
Started 29 Sep 2025 16:13:29 (7 days ago), resolved 29 Sep 2025 16:49:23 (7 days ago)
Critical Incident
Resolved
Legacy Portal (examsoft.com/institutionid)
Legacy Portal Reporting

We are aware of reports that some users are unable to log in to the Legacy portal. This may affect your ability to log in, post, or take exams. Our team is actively investigating and working to restore normal service as quickly as possible. Thank you for your patience while we resolve this.

Students Unable to Download Exams for Some Legacy users
Started 29 Sep 2025 13:39:34 (7 days ago), resolved 29 Sep 2025 16:01:52 (7 days ago)
Major Incident
Resolved
Legacy Portal (examsoft.com/institutionid)

We are currently receiving reports of students being unable to download exams through Examplify. Our team is actively investigating this issue to restore normal service as quickly as possible. Please be assured that your exam content remains securely saved on your computer and will upload in full once connectivity is restored. This interruption does not affect the integrity of your answer file.

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    ExamSoft Components

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    ExamSoft Legacy Portal (examsoft.com/institutionid)

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    Minor delay in the uploads being displayed in the Admin Portal for Legacy portal.
    Started 3 Oct 2025 16:09:54 (3 days ago), resolved 3 Oct 2025 17:12:46 (3 days ago)
    Minor Incident
    Resolved
    Legacy Portal (examsoft.com/institutionid)

    At this time, we have confirmed that uploads are delayed in processing. Please note that if your students received the green screen in Examplify, their upload was successfully received. It may take up to 30-45 minutes for the upload to be visible within the ExamSoft Legacy portal and is continuing to improve.

    Students Unable to Download Exams for Some Legacy users
    Started 29 Sep 2025 13:39:34 (7 days ago), resolved 29 Sep 2025 16:01:52 (7 days ago)
    Major Incident
    Resolved
    Legacy Portal (examsoft.com/institutionid)

    We are currently receiving reports of students being unable to download exams through Examplify. Our team is actively investigating this issue to restore normal service as quickly as possible. Please be assured that your exam content remains securely saved on your computer and will upload in full once connectivity is restored. This interruption does not affect the integrity of your answer file.

    Legacy Portal Connectivity interupted
    Started 29 Sep 2025 16:13:29 (7 days ago), resolved 29 Sep 2025 16:49:23 (7 days ago)
    Critical Incident
    Resolved
    Legacy Portal (examsoft.com/institutionid)
    Legacy Portal Reporting

    We are aware of reports that some users are unable to log in to the Legacy portal. This may affect your ability to log in, post, or take exams. Our team is actively investigating and working to restore normal service as quickly as possible. Thank you for your patience while we resolve this.

    Legacy portal Email and Exam password issues
    Started 29 Sep 2025 20:33:23 (7 days ago), resolved 30 Sep 2025 13:23:21 (6 days ago)
    Minor Incident
    Resolved
    Legacy Portal (examsoft.com/institutionid)

    We are currently investigating Legacy portal users not being able to log in or receive the emails for a password reset in a timely manner. The emails are currently delayed.

    We are also looking into the Exam passwords issue.

    ExamSoft Legacy Portal Reporting

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    Legacy Portal Connectivity interupted
    Started 29 Sep 2025 16:13:29 (7 days ago), resolved 29 Sep 2025 16:49:23 (7 days ago)
    Critical Incident
    Resolved
    Legacy Portal (examsoft.com/institutionid)
    Legacy Portal Reporting

    We are aware of reports that some users are unable to log in to the Legacy portal. This may affect your ability to log in, post, or take exams. Our team is actively investigating and working to restore normal service as quickly as possible. Thank you for your patience while we resolve this.

    ExamSoft Enterprise Portal (ui.examsoft.io)

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    ExamSoft Enterprise Portal (New Portal) Reporting

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