Gem status is Partially Degraded Service

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Gem Web Application

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Gem Integrations

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Active Incidents

Delays in nightly Greenhouse syncs
Started 23 Feb 2026 20:00:51 (26 days ago), still ongoing
Minor Incident
Identified
Gem Web Application
Gem Integrations

We have identified an issue with our nightly Greenhouse data sync that is causing delays in updates for some users. Many Greenhouse updates are syncing normally. This can cause some Gem users to see errors when attempting to update Greenhouse applications in Talent Pipeline or Application Review. We are currently working to resolve this delay and will provide updates with more information or when resolved.

Recently Resolved Incidents

No recent incidents

Gem Outage Survival Guide

A step-by-step guide to help you survive a Gem outage
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    Gem Components

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    Gem Web Application

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    Delays in nightly Greenhouse syncs
    Started 23 Feb 2026 20:00:51 (26 days ago), still ongoing
    Minor Incident
    Identified
    Gem Web Application
    Gem Integrations

    We have identified an issue with our nightly Greenhouse data sync that is causing delays in updates for some users. Many Greenhouse updates are syncing normally. This can cause some Gem users to see errors when attempting to update Greenhouse applications in Talent Pipeline or Application Review. We are currently working to resolve this delay and will provide updates with more information or when resolved.

    Gem Integrations

    Sun 15
    Mon 16
    Tue 17
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    now
    Delays in nightly Greenhouse syncs
    Started 23 Feb 2026 20:00:51 (26 days ago), still ongoing
    Minor Incident
    Identified
    Gem Web Application
    Gem Integrations

    We have identified an issue with our nightly Greenhouse data sync that is causing delays in updates for some users. Many Greenhouse updates are syncing normally. This can cause some Gem users to see errors when attempting to update Greenhouse applications in Talent Pipeline or Application Review. We are currently working to resolve this delay and will provide updates with more information or when resolved.

    Gem Extension

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    Gem Scheduling

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    Gem AI

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    Gem API

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    Gem Homepage

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