Extole Status
Real-time updates of Extole issues and outages
Extole status is Operational
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Data Processing
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Active Incidents
No active incidents
Recently Resolved Incidents
Data Processing Delays
Started 21 Jan 2026 15:17:14 (3 days ago), resolved 21 Jan 2026 17:45:15 (2 days ago)
Incident without Impact
Resolved
Data Processing
We are investigating an issue causing delays in our data processing pipeline which is impacting updates to dashboard, no event loss or reward performance is impacted.
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Extole Components
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Extole Customer API
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My Extole
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Zone API
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Data Processing
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Data Processing Delays
Started 21 Jan 2026 15:17:14 (3 days ago), resolved 21 Jan 2026 17:45:15 (2 days ago)
Incident without Impact
Resolved
Data Processing
We are investigating an issue causing delays in our data processing pipeline which is impacting updates to dashboard, no event loss or reward performance is impacted.
Campaign Publishing
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Token API
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Core JS
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Extole Consumer API
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Extole Admin API
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Pod 0
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Pod 1
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My Extole
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Campaign API
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Person API
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Pod 4
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Reward API
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Promotion Creation API
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Rewards
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Webhooks
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Client Zone API
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Event API
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Extole AWS autoscaling-us-east-1
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Extole AWS ec2-us-east-1
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Extole AWS elasticache-us-east-1
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Extole AWS elb-us-east-1
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Extole AWS emr-us-east-1
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Extole AWS guardduty-us-east-1
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Extole AWS cloudfront
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Extole AWS rds-us-east-1
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Extole AWS route53resolver-us-east-1
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Extole AWS route53
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Extole AWS s3-sa-east-1
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Extole AWS sns-us-east-1
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Extole AWS sqs-us-east-1
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Extole AWS ec2-us-west-1
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Extole AWS autoscaling-us-west-1
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Extole AWS elb-us-west-1
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