Extole status is Operational

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Pod 1
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Pod 2
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Pod 3
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Pod 4
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Pod 5
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Pod 6
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Last updated 1 minute ago from official status page. Learn more

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Active Incidents

No active incidents

Recently Resolved Incidents

Consumer Database Failover
Started 1 May 2026 05:41:08 (4 days ago), resolved 1 May 2026 05:41:08 (4 days ago)
Incident without Impact
Resolved
Pod 0
Pod 1
Pod 2
Pod 3
Pod 4
More...

One of the databases in US-EAST-1 experienced a failover and one of the backup database has been promoted. Requests were delayed from 05:08:09 UTC to 05:11:19 UTC.

Incerased API Error Rate
Started 29 Apr 2026 11:53:07 (6 days ago), resolved 29 Apr 2026 12:21:39 (6 days ago)
Minor Incident
Resolved
Pod 0
Pod 1
Pod 2
Pod 3
Pod 4
More...

We are currently investigating this issue.

Extole Outage Survival Guide

A step-by-step guide to help you survive a Extole outage
NaN%

    Extole Components

    Tue 28
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    Fri 1
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    now

    My Extole

    Tue 28
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    Thu 30
    Fri 1
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    Mon 4
    now

    Extole Customer API

    Tue 28
    Wed 29
    Thu 30
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    now
    Zone API
    Tue 28
    Wed 29
    Thu 30
    Fri 1
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    Sun 3
    Mon 4
    now
    Data Processing
    Tue 28
    Wed 29
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    Fri 1
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    now
    Token API
    Tue 28
    Wed 29
    Thu 30
    Fri 1
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    Sun 3
    Mon 4
    now
    Campaign Publishing
    Tue 28
    Wed 29
    Thu 30
    Fri 1
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    now
    Core JS
    Tue 28
    Wed 29
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    Fri 1
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    Mon 4
    now

    Extole Consumer API

    Tue 28
    Wed 29
    Thu 30
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    now
    Pod 0
    Tue 28
    Wed 29
    Thu 30
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    now
    Incerased API Error Rate
    Started 29 Apr 2026 11:53:07 (6 days ago), resolved 29 Apr 2026 12:21:39 (6 days ago)
    Minor Incident
    Resolved
    Pod 0
    Pod 1
    Pod 2
    Pod 3
    Pod 4
    More...

    We are currently investigating this issue.

    Consumer Database Failover
    Started 1 May 2026 05:41:08 (4 days ago), resolved 1 May 2026 05:41:08 (4 days ago)
    Incident without Impact
    Resolved
    Pod 0
    Pod 1
    Pod 2
    Pod 3
    Pod 4
    More...

    One of the databases in US-EAST-1 experienced a failover and one of the backup database has been promoted. Requests were delayed from 05:08:09 UTC to 05:11:19 UTC.

    Extole Admin API

    Tue 28
    Wed 29
    Thu 30
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    now
    Pod 1
    Tue 28
    Wed 29
    Thu 30
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    now
    Incerased API Error Rate
    Started 29 Apr 2026 11:53:07 (6 days ago), resolved 29 Apr 2026 12:21:39 (6 days ago)
    Minor Incident
    Resolved
    Pod 0
    Pod 1
    Pod 2
    Pod 3
    Pod 4
    More...

    We are currently investigating this issue.

    Consumer Database Failover
    Started 1 May 2026 05:41:08 (4 days ago), resolved 1 May 2026 05:41:08 (4 days ago)
    Incident without Impact
    Resolved
    Pod 0
    Pod 1
    Pod 2
    Pod 3
    Pod 4
    More...

    One of the databases in US-EAST-1 experienced a failover and one of the backup database has been promoted. Requests were delayed from 05:08:09 UTC to 05:11:19 UTC.

    My Extole
    Tue 28
    Wed 29
    Thu 30
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    now
    Pod 2
    Tue 28
    Wed 29
    Thu 30
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    now
    Incerased API Error Rate
    Started 29 Apr 2026 11:53:07 (6 days ago), resolved 29 Apr 2026 12:21:39 (6 days ago)
    Minor Incident
    Resolved
    Pod 0
    Pod 1
    Pod 2
    Pod 3
    Pod 4
    More...

    We are currently investigating this issue.

    Consumer Database Failover
    Started 1 May 2026 05:41:08 (4 days ago), resolved 1 May 2026 05:41:08 (4 days ago)
    Incident without Impact
    Resolved
    Pod 0
    Pod 1
    Pod 2
    Pod 3
    Pod 4
    More...

    One of the databases in US-EAST-1 experienced a failover and one of the backup database has been promoted. Requests were delayed from 05:08:09 UTC to 05:11:19 UTC.

    Campaign API
    Tue 28
    Wed 29
    Thu 30
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    now
    Person API
    Tue 28
    Wed 29
    Thu 30
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    now
    Pod 3
    Tue 28
    Wed 29
    Thu 30
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    now
    Incerased API Error Rate
    Started 29 Apr 2026 11:53:07 (6 days ago), resolved 29 Apr 2026 12:21:39 (6 days ago)
    Minor Incident
    Resolved
    Pod 0
    Pod 1
    Pod 2
    Pod 3
    Pod 4
    More...

    We are currently investigating this issue.

    Consumer Database Failover
    Started 1 May 2026 05:41:08 (4 days ago), resolved 1 May 2026 05:41:08 (4 days ago)
    Incident without Impact
    Resolved
    Pod 0
    Pod 1
    Pod 2
    Pod 3
    Pod 4
    More...

    One of the databases in US-EAST-1 experienced a failover and one of the backup database has been promoted. Requests were delayed from 05:08:09 UTC to 05:11:19 UTC.

    Reward API
    Tue 28
    Wed 29
    Thu 30
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    now
    Pod 4
    Tue 28
    Wed 29
    Thu 30
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    now
    Incerased API Error Rate
    Started 29 Apr 2026 11:53:07 (6 days ago), resolved 29 Apr 2026 12:21:39 (6 days ago)
    Minor Incident
    Resolved
    Pod 0
    Pod 1
    Pod 2
    Pod 3
    Pod 4
    More...

    We are currently investigating this issue.

    Consumer Database Failover
    Started 1 May 2026 05:41:08 (4 days ago), resolved 1 May 2026 05:41:08 (4 days ago)
    Incident without Impact
    Resolved
    Pod 0
    Pod 1
    Pod 2
    Pod 3
    Pod 4
    More...

    One of the databases in US-EAST-1 experienced a failover and one of the backup database has been promoted. Requests were delayed from 05:08:09 UTC to 05:11:19 UTC.

    Promotion Creation API
    Tue 28
    Wed 29
    Thu 30
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    now
    Pod 5
    Tue 28
    Wed 29
    Thu 30
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    now
    Incerased API Error Rate
    Started 29 Apr 2026 11:53:07 (6 days ago), resolved 29 Apr 2026 12:21:39 (6 days ago)
    Minor Incident
    Resolved
    Pod 0
    Pod 1
    Pod 2
    Pod 3
    Pod 4
    More...

    We are currently investigating this issue.

    Consumer Database Failover
    Started 1 May 2026 05:41:08 (4 days ago), resolved 1 May 2026 05:41:08 (4 days ago)
    Incident without Impact
    Resolved
    Pod 0
    Pod 1
    Pod 2
    Pod 3
    Pod 4
    More...

    One of the databases in US-EAST-1 experienced a failover and one of the backup database has been promoted. Requests were delayed from 05:08:09 UTC to 05:11:19 UTC.

    Pod 6
    Tue 28
    Wed 29
    Thu 30
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    now
    Incerased API Error Rate
    Started 29 Apr 2026 11:53:07 (6 days ago), resolved 29 Apr 2026 12:21:39 (6 days ago)
    Minor Incident
    Resolved
    Pod 0
    Pod 1
    Pod 2
    Pod 3
    Pod 4
    More...

    We are currently investigating this issue.

    Consumer Database Failover
    Started 1 May 2026 05:41:08 (4 days ago), resolved 1 May 2026 05:41:08 (4 days ago)
    Incident without Impact
    Resolved
    Pod 0
    Pod 1
    Pod 2
    Pod 3
    Pod 4
    More...

    One of the databases in US-EAST-1 experienced a failover and one of the backup database has been promoted. Requests were delayed from 05:08:09 UTC to 05:11:19 UTC.

    Pod 7
    Tue 28
    Wed 29
    Thu 30
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    now
    Incerased API Error Rate
    Started 29 Apr 2026 11:53:07 (6 days ago), resolved 29 Apr 2026 12:21:39 (6 days ago)
    Minor Incident
    Resolved
    Pod 0
    Pod 1
    Pod 2
    Pod 3
    Pod 4
    More...

    We are currently investigating this issue.

    Consumer Database Failover
    Started 1 May 2026 05:41:08 (4 days ago), resolved 1 May 2026 05:41:08 (4 days ago)
    Incident without Impact
    Resolved
    Pod 0
    Pod 1
    Pod 2
    Pod 3
    Pod 4
    More...

    One of the databases in US-EAST-1 experienced a failover and one of the backup database has been promoted. Requests were delayed from 05:08:09 UTC to 05:11:19 UTC.

    Pod 8
    Tue 28
    Wed 29
    Thu 30
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    now
    Incerased API Error Rate
    Started 29 Apr 2026 11:53:07 (6 days ago), resolved 29 Apr 2026 12:21:39 (6 days ago)
    Minor Incident
    Resolved
    Pod 0
    Pod 1
    Pod 2
    Pod 3
    Pod 4
    More...

    We are currently investigating this issue.

    Consumer Database Failover
    Started 1 May 2026 05:41:08 (4 days ago), resolved 1 May 2026 05:41:08 (4 days ago)
    Incident without Impact
    Resolved
    Pod 0
    Pod 1
    Pod 2
    Pod 3
    Pod 4
    More...

    One of the databases in US-EAST-1 experienced a failover and one of the backup database has been promoted. Requests were delayed from 05:08:09 UTC to 05:11:19 UTC.

    Pod 9
    Tue 28
    Wed 29
    Thu 30
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    now
    Incerased API Error Rate
    Started 29 Apr 2026 11:53:07 (6 days ago), resolved 29 Apr 2026 12:21:39 (6 days ago)
    Minor Incident
    Resolved
    Pod 0
    Pod 1
    Pod 2
    Pod 3
    Pod 4
    More...

    We are currently investigating this issue.

    Consumer Database Failover
    Started 1 May 2026 05:41:08 (4 days ago), resolved 1 May 2026 05:41:08 (4 days ago)
    Incident without Impact
    Resolved
    Pod 0
    Pod 1
    Pod 2
    Pod 3
    Pod 4
    More...

    One of the databases in US-EAST-1 experienced a failover and one of the backup database has been promoted. Requests were delayed from 05:08:09 UTC to 05:11:19 UTC.

    Email
    Tue 28
    Wed 29
    Thu 30
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    now
    Incerased API Error Rate
    Started 29 Apr 2026 11:53:07 (6 days ago), resolved 29 Apr 2026 12:21:39 (6 days ago)
    Minor Incident
    Resolved
    Pod 0
    Pod 1
    Pod 2
    Pod 3
    Pod 4
    More...

    We are currently investigating this issue.

    Consumer Database Failover
    Started 1 May 2026 05:41:08 (4 days ago), resolved 1 May 2026 05:41:08 (4 days ago)
    Incident without Impact
    Resolved
    Pod 0
    Pod 1
    Pod 2
    Pod 3
    Pod 4
    More...

    One of the databases in US-EAST-1 experienced a failover and one of the backup database has been promoted. Requests were delayed from 05:08:09 UTC to 05:11:19 UTC.

    Rewards
    Tue 28
    Wed 29
    Thu 30
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    now
    Incerased API Error Rate
    Started 29 Apr 2026 11:53:07 (6 days ago), resolved 29 Apr 2026 12:21:39 (6 days ago)
    Minor Incident
    Resolved
    Pod 0
    Pod 1
    Pod 2
    Pod 3
    Pod 4
    More...

    We are currently investigating this issue.

    Consumer Database Failover
    Started 1 May 2026 05:41:08 (4 days ago), resolved 1 May 2026 05:41:08 (4 days ago)
    Incident without Impact
    Resolved
    Pod 0
    Pod 1
    Pod 2
    Pod 3
    Pod 4
    More...

    One of the databases in US-EAST-1 experienced a failover and one of the backup database has been promoted. Requests were delayed from 05:08:09 UTC to 05:11:19 UTC.

    Webhooks
    Tue 28
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    Thu 30
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    now
    Incerased API Error Rate
    Started 29 Apr 2026 11:53:07 (6 days ago), resolved 29 Apr 2026 12:21:39 (6 days ago)
    Minor Incident
    Resolved
    Pod 0
    Pod 1
    Pod 2
    Pod 3
    Pod 4
    More...

    We are currently investigating this issue.

    Consumer Database Failover
    Started 1 May 2026 05:41:08 (4 days ago), resolved 1 May 2026 05:41:08 (4 days ago)
    Incident without Impact
    Resolved
    Pod 0
    Pod 1
    Pod 2
    Pod 3
    Pod 4
    More...

    One of the databases in US-EAST-1 experienced a failover and one of the backup database has been promoted. Requests were delayed from 05:08:09 UTC to 05:11:19 UTC.

    Client Zone API
    Tue 28
    Wed 29
    Thu 30
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    now
    Incerased API Error Rate
    Started 29 Apr 2026 11:53:07 (6 days ago), resolved 29 Apr 2026 12:21:39 (6 days ago)
    Minor Incident
    Resolved
    Pod 0
    Pod 1
    Pod 2
    Pod 3
    Pod 4
    More...

    We are currently investigating this issue.

    Consumer Database Failover
    Started 1 May 2026 05:41:08 (4 days ago), resolved 1 May 2026 05:41:08 (4 days ago)
    Incident without Impact
    Resolved
    Pod 0
    Pod 1
    Pod 2
    Pod 3
    Pod 4
    More...

    One of the databases in US-EAST-1 experienced a failover and one of the backup database has been promoted. Requests were delayed from 05:08:09 UTC to 05:11:19 UTC.

    Event API
    Tue 28
    Wed 29
    Thu 30
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    now
    Incerased API Error Rate
    Started 29 Apr 2026 11:53:07 (6 days ago), resolved 29 Apr 2026 12:21:39 (6 days ago)
    Minor Incident
    Resolved
    Pod 0
    Pod 1
    Pod 2
    Pod 3
    Pod 4
    More...

    We are currently investigating this issue.

    Consumer Database Failover
    Started 1 May 2026 05:41:08 (4 days ago), resolved 1 May 2026 05:41:08 (4 days ago)
    Incident without Impact
    Resolved
    Pod 0
    Pod 1
    Pod 2
    Pod 3
    Pod 4
    More...

    One of the databases in US-EAST-1 experienced a failover and one of the backup database has been promoted. Requests were delayed from 05:08:09 UTC to 05:11:19 UTC.

    Extole AWS autoscaling-us-east-1

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    now

    Extole AWS ec2-us-east-1

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    now

    Extole AWS elasticache-us-east-1

    Tue 28
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    now

    Extole AWS elb-us-east-1

    Tue 28
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    now

    Extole AWS emr-us-east-1

    Tue 28
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    Fri 1
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    now

    Extole AWS guardduty-us-east-1

    Tue 28
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    now

    Extole AWS cloudfront

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    Fri 1
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    Mon 4
    now

    Extole AWS rds-us-east-1

    Tue 28
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    Fri 1
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    now

    Extole AWS route53resolver-us-east-1

    Tue 28
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    Fri 1
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    now

    Extole AWS route53

    Tue 28
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    now

    Extole AWS s3-sa-east-1

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    now

    Extole AWS sns-us-east-1

    Tue 28
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    now

    Extole AWS sqs-us-east-1

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    Fri 1
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    now

    Extole AWS ec2-us-west-1

    Tue 28
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    Fri 1
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    Sun 3
    Mon 4
    now

    Extole AWS autoscaling-us-west-1

    Tue 28
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    Fri 1
    Sat 2
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    now

    Extole AWS elb-us-west-1

    Tue 28
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