edX Status

Resolved: Performance of the student courseware is back to normal and stable.

Monitoring: Performance has returned to normal on student courseware. We'll continue to monitor to ensure stability.

Monitoring: We've implemented a fix that requires a rollout over time. Thus, we're continuing to see some performance issues in the student courseware, but they are decreasing. We're currently monitoring until performance fully returns back to normal.

Identified: Purchase fulfillment performance is now back to normal. However, downstream effects are still causing slowdowns in the student courseware. We are currently rolling out a fix for this.

Identified: We are noticing reports of delays in learners' enrollment status updating after a purchase. We have identified the issue and are working to bring performance back up to normal speed.

Resolved: Student courseware and the checkout (purchase) experience have continued to maintain normal performance, so this issue is now resolved.

Monitoring: Student courseware and the checkout (purchase) experience have continued to maintain normal performance, so this issue is now resolved.

Monitoring: Student courseware and the checkout (purchase) experience have both returned to normal performance. We are continuing to monitor the situation to ensure no further performance issues.

Identified: We have identified the issue and have begun to address it. The purchase (checkout) experience has returned to normal performance.

Investigating: We are investigating an issue that may impact the purchasing experience and interrupt learning in courses for a subset of learners.

Resolved: Performance of the student courseware is back to normal and stable.

Monitoring: Performance has returned to normal on student courseware. We'll continue to monitor to ensure stability.

Monitoring: We've implemented a fix that requires a rollout over time. Thus, we're continuing to see some performance issues in the student courseware, but they are decreasing. We're currently monitoring until performance fully returns back to normal.

Identified: Purchase fulfillment performance is now back to normal. However, downstream effects are still causing slowdowns in the student courseware. We are currently rolling out a fix for this.

Identified: We are noticing reports of delays in learners' enrollment status updating after a purchase. We have identified the issue and are working to bring performance back up to normal speed.

Resolved: Student courseware and the checkout (purchase) experience have continued to maintain normal performance, so this issue is now resolved.

Monitoring: Student courseware and the checkout (purchase) experience have continued to maintain normal performance, so this issue is now resolved.

Monitoring: Student courseware and the checkout (purchase) experience have both returned to normal performance. We are continuing to monitor the situation to ensure no further performance issues.

Identified: We have identified the issue and have begun to address it. The purchase (checkout) experience has returned to normal performance.

Investigating: We are investigating an issue that may impact the purchasing experience and interrupt learning in courses for a subset of learners.

Resolved: Performance of the student courseware is back to normal and stable.

Monitoring: Performance has returned to normal on student courseware. We'll continue to monitor to ensure stability.

Monitoring: We've implemented a fix that requires a rollout over time. Thus, we're continuing to see some performance issues in the student courseware, but they are decreasing. We're currently monitoring until performance fully returns back to normal.

Identified: Purchase fulfillment performance is now back to normal. However, downstream effects are still causing slowdowns in the student courseware. We are currently rolling out a fix for this.

Identified: We are noticing reports of delays in learners' enrollment status updating after a purchase. We have identified the issue and are working to bring performance back up to normal speed.