Ciptex status is Partially Degraded Service

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Ciptex Twilio

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Twilio SMS
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Twilio Flex Application Platform
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Twilio PSTN
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Twilio Console
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Twilio Verify
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Ciptex SendGrid

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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

Twilio Flex Emails Disruption
Started 23 Apr 2025 21:48:43 (6 hours ago), still ongoing
Minor Incident
Monitoring
Twilio Flex Application Platform
Twilio Verify

We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.

Twilio - 503 Error when accessing Twilio Console
Started 24 Mar 2025 18:34:50 (1 month ago), still ongoing
Minor Incident
Investigating
Twilio Console

Twilio's monitoring systems have detected a potential issue causing 503 errors when attempting to log in to the Twilio Console. Their engineering team has been alerted and is actively investigating. They will provide updates as soon as more information is available.

Twilio - Call failures to Twilio CA free phone numbers
Started 10 Mar 2025 19:01:38 (1 month ago), still ongoing
Incident without Impact
Investigating
Twilio PSTN

We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.

Recently Resolved Incidents

Spoke - issue with conversations and messages due to upstream provider
Started 17 Apr 2025 20:41:12 (6 days ago), resolved 18 Apr 2025 05:06:14 (6 days ago)
Incident without Impact
Resolved
Spoke Phone

We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.

Twilio - Elevated HTTP 500 error for Flex public APIs
Started 17 Apr 2025 20:09:34 (6 days ago), resolved 17 Apr 2025 22:53:03 (6 days ago)
Incident without Impact
Resolved
Twilio Flex Application Platform

We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.

Ciptex Outage Survival Guide

A step-by-step guide to help you survive a Ciptex outage
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    Ciptex Components

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    Ciptex Twilio

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    Twilio Messaging Channels
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    Twilio Notify
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    Twilio Live
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    Twilio Sync
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    now
    Twilio TwiML Bins
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    now
    Twilio SMS, Europe
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    Twilio Assets
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    Twilio SMS
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    Twilio Functions
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    Twilio Studio
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    Twilio Speech Recognition
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    Twilio Voice Insights
    Thu 17
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    Twilio TwiML
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    Twilio Recording Transcriptions
    Thu 17
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    now
    Twilio TaskRouter
    Thu 17
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    Sat 19
    Sun 20
    Mon 21
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    now
    Twilio Flex Application Platform
    Thu 17
    Fri 18
    Sat 19
    Sun 20
    Mon 21
    Tue 22
    Wed 23
    now
    Twilio - Elevated HTTP 500 error for Flex public APIs
    Started 17 Apr 2025 20:09:34 (6 days ago), resolved 17 Apr 2025 22:53:03 (6 days ago)
    Incident without Impact
    Resolved
    Twilio Flex Application Platform

    We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.

    Twilio Flex Emails Disruption
    Started 23 Apr 2025 21:48:43 (6 hours ago), still ongoing
    Minor Incident
    Monitoring
    Twilio Flex Application Platform
    Twilio Verify

    We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.

    Twilio Programmable Chat
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    Twilio Phone Numbers
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    Twilio Text-to-Speech
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    Twilio Queue
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    Twilio Recording
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    Twilio Conference
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    Twilio Client Mobile
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    Twilio Client Web
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    Twilio SIP Interface
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    Twilio Elastic SIP Trunking
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    Twilio PSTN
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    Mon 21
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    Twilio - Call failures to Twilio CA free phone numbers
    Started 10 Mar 2025 19:01:38 (1 month ago), still ongoing
    Incident without Impact
    Investigating
    Twilio PSTN

    We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.

    Twilio Proxy
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    Twilio Go Rooms
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    Twilio Network Traversal Service
    Thu 17
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    Twilio Flex Insights
    Thu 17
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    Twilio Compositions
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    Twilio Voice, North America
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    Twilio Voice, Latin America
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    Twilio Voice, APAC
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    Twilio Recordings
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    Twilio Peer-to-Peer Rooms
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    Twilio Group Rooms
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    Twilio Messaging Insights
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    Twilio Conversations
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    Twilio SMS, Europe
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    Twilio AutoPilot
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    Twilio Voice, Europe
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    Twilio Voice, Middle East & Africa
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    Twilio Console
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    now
    Twilio - 503 Error when accessing Twilio Console
    Started 24 Mar 2025 18:34:50 (1 month ago), still ongoing
    Minor Incident
    Investigating
    Twilio Console

    Twilio's monitoring systems have detected a potential issue causing 503 errors when attempting to log in to the Twilio Console. Their engineering team has been alerted and is actively investigating. They will provide updates as soon as more information is available.

    Twilio REST API
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    Twilio Authy 2FA
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    Twilio Event Stream
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    Twilio Verify
    Thu 17
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    now
    Twilio Flex Emails Disruption
    Started 23 Apr 2025 21:48:43 (6 hours ago), still ongoing
    Minor Incident
    Monitoring
    Twilio Flex Application Platform
    Twilio Verify

    We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.

    Twilio Flex Conversations
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    Twilio Flex Programmable Chat
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    Twilio Flex Programmable Voice
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    Twilio Flex Plugins
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    Twilio Flex Queue Stats
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    Twilio Flex Agent Desktop
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    Twilio Flex Routing
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    Twilio Intelligence
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    Ciptex RACE API

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    Ciptex Zendesk API
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    Ciptex Email API
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    now
    Ciptex Form API
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    Ciptex AI API
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    now
    Ciptex OpenWrks API
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    Ciptex Video API
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    RACE Schedule API
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    RACE Plugin API
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    RACE Blacklist API
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    RACE Directory API
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    RACE Outcome API
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    RACE Queue Management API
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    One Payment Cloud API
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    Ciptex One Payment Cloud

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    Agent Assisted Payments DTMF
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    Secure Payment Links
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    Ciptex Cloud

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    Ciptex CDN
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    Ciptex Telephony Network
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    Ciptex NOC General Notifications
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    Ciptex Legacy

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    Twilio RACE / Flex
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    Twilio Programmable Voice PSTN
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    Twilio Programmable Messaging
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    ZenDesk Integration
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    Twilio Segment
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    Twilio Programmable Video
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    Ciptex SendGrid

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    SendGrid API
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    SendGrid SMTP
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    SendGrid Email Activity
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    SendGrid API v3
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    SendGrid API v2
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    SendGrid Event Webhook
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    SendGrid Parse API
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    Ciptex Spoke Phone

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    Spoke Phone
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    now
    Spoke - issue with conversations and messages due to upstream provider
    Started 17 Apr 2025 20:41:12 (6 days ago), resolved 18 Apr 2025 05:06:14 (6 days ago)
    Incident without Impact
    Resolved
    Spoke Phone

    We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.