Ciptex Status

Investigating: Twilio engineers are still investigating a service interruption where customers may experience being unexpectedly redirected to the Twilio Console login page. This experience may impact new user signups as well as existing customers with established sessions within the Twilio Console. They expect to provide another update in 2 hours or as soon as more information becomes available

Investigating: Twilio engineers are currently investigating a service disruption causing some customers to be unexpectedly redirected to the Twilio Console login page. This issue may affect both new user signups and existing customers who already have active sessions in the Console.

An update will be provided in one hour or sooner if additional information becomes available.

Resolved: Incident impacting Conference Insights API for conferences created in the US2 region has been resolved and service is operating normally at this time.

Identified: Twilio engineers continue to work on the identified issue causing 5xx responses affecting the Conference Insights API for conferences created in the US2 region despite the previous fix being implemented. They expect to provide an update in the next 8 hours or as soon as more information becomes available.

Identified: Twilio engineers continue to work on the identified issue which is causing 5xx responses affecting the Conference Insights API for conferences created in the US2 region despite the previous fix being implemented. We expect to provide an update in the next 4 hours or as soon as more information becomes available.

Identified: Twilio engineers have identified the issue causing 5xx responses affecting the Conference Insights API for conferences created in the US2 region and are working to deploy a fix. You should expect the next update in 4 hours or as soon as more information becomes available.

Identified: Twilio engineers have identified the issue causing 5xx responses affecting the Conference Insights API for conferences created in the US2 region and are working to deploy a fix. You should expect the next update in 2 hours or as soon as more information becomes available.

Investigating: Customers using Conference Insights API are seeing 5xx only for conferences created in the US-2 region. Twilio engineers have identified the issue and are working on the fix. They expect to provide another update in 1 hour or as soon as more information becomes available.

Investigating: Twilio is currently seeing degraded performance on their account portal (Voice Insights). Their engineering team is looking into the issue. They expect to provide another update in 1 hour or as soon as more information becomes available.

Resolved: The issue affecting inbound calls to Twilio phone numbers from multiple countries has been resolved, and the service is functioning normally at this time.

Monitoring: Twilio has observed recovery for inbound calls to Twilio phone numbers across multiple countries. They will continue to monitor the situation to ensure a complete resolution. The next update is expected in 2 hours or as soon as new information becomes available.

Investigating: Twilio continues observing a subset of call failures to Twilio phone numbers from multiple countries. Their engineering team is currently working with their carrier partners to resolve the issue and expects to provide another update in 2 hours or as soon as more information becomes available.

Investigating: Twilio engineers are currently investigating call failures affecting a subset of Twilio phone numbers across multiple countries. They are collaborating with their carrier partners to resolve the issue and will provide another update within the next hour or sooner if more information becomes available.

Resolved: This incident has been resolved.

Monitoring: Recordings for calls and conferences created in the IE1 home region are now functioning normally. Twilio engineers will continue monitoring system stability and provide another update in 2 hours or as soon as more information becomes available.

Investigating: Twilio is experiencing an issue where recordings may not be created for calls/conferences using the IE1 home region. Their engineering team is actively working to resolve the issue, and expects to provide another update in 1 hour or as soon as more information becomes available.