Chase UK Status
Real-time updates of Chase UK issues and outages
Chase UK status is Operational
Chase UK Joining us
Chase UK Seeing balances and activity
Chase UK Paying money in
Chase UK Sending money out
Chase UK Using your card
Active Incidents
We've identified an issue with some merchants where their transactions are clearing later than usual.
It means you might see an unexpected transaction in your activity list. Please check if you've made this transaction in the last few weeks. If you recognise it, you don't need to do anything. If you don't recognise a transaction, please let us know.
Other payments in and out of your account should work as normal.
Some planned work we started earlier this evening is taking longer than expected.
It means you won't be able to activate your card, get a new card, change your PIN or add your card to your digital wallet.
You also won't be able to join us or continue with your application at the moment. Please come back and try again later.
We are working as fast as we can to fix the problem and will update you as soon as we know more. We're sorry for any problems this causes you.
Your card should work as normal in store and online.
We are currently investigating this issue.
Recently Resolved Incidents
No recent incidents
Chase UK Outage Survival Guide
Chase UK Components
Chase UK Joining us
Some planned work we started earlier this evening is taking longer than expected.
It means you won't be able to activate your card, get a new card, change your PIN or add your card to your digital wallet.
You also won't be able to join us or continue with your application at the moment. Please come back and try again later.
We are working as fast as we can to fix the problem and will update you as soon as we know more. We're sorry for any problems this causes you.
Your card should work as normal in store and online.
Chase UK Logging in
Chase UK Seeing balances and activity
We've identified an issue with some merchants where their transactions are clearing later than usual.
It means you might see an unexpected transaction in your activity list. Please check if you've made this transaction in the last few weeks. If you recognise it, you don't need to do anything. If you don't recognise a transaction, please let us know.
Other payments in and out of your account should work as normal.
Chase UK Paying money in
We are currently investigating this issue.
Chase UK Sending money out
We are currently investigating this issue.
Chase UK Making regular payments
Chase UK Moving money between accounts
Chase UK Using your card
Some planned work we started earlier this evening is taking longer than expected.
It means you won't be able to activate your card, get a new card, change your PIN or add your card to your digital wallet.
You also won't be able to join us or continue with your application at the moment. Please come back and try again later.
We are working as fast as we can to fix the problem and will update you as soon as we know more. We're sorry for any problems this causes you.
Your card should work as normal in store and online.
