Chase UK status is Operational

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Chase UK Using your card

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Chase UK Contacting us

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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

No active incidents

Recently Resolved Incidents

Trouble with online card payments
Started 20 Sep 2025 22:13:52 (5 days ago), resolved 21 Sep 2025 05:34:29 (5 days ago)
Minor Incident
Resolved
Using your card

We have a problem with some of our systems at the moment.

It means that some online card payments aren't working right now.

You can still use your card for most online card payments, in shops, and with Apple Pay and Google Pay. You can also withdraw cash and transfer money. Your Direct Debits and standing orders aren't affected.

If you've got an important payment impacted by this, we'll make things right for you once we've sorted the issue.

We're sorry for any problems this causes you.

We know you count on your bank for the important things in life. We're working as fast as we can to fix the problem and will update you as soon as we know more.

Talking to us today
Started 20 Sep 2025 20:05:53 (5 days ago), resolved 21 Sep 2025 02:49:27 (5 days ago)
Minor Incident
Resolved
Contacting us

We have a problem with some of our systems at the moment.

It means that when you contact us at the moment, you might have difficulty getting through. If that happens, please try again later. Some of our team are also not able to respond to messages, so you might wait longer for a response.

We know you count on your bank for the important things in life. We are working as fast as we can to fix the problem and will update you as soon as we know more. We're sorry for any problems this causes you.

Chase UK Outage Survival Guide

A step-by-step guide to help you survive a Chase UK outage
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    Chase UK Components

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    Chase UK Joining us

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    Chase UK Logging in

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    Chase UK Seeing balances and activity

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    Chase UK Paying money in

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    Chase UK Sending money out

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    Chase UK Making regular payments

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    Chase UK Moving money between accounts

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    Chase UK Using your card

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    Trouble with online card payments
    Started 20 Sep 2025 22:13:52 (5 days ago), resolved 21 Sep 2025 05:34:29 (5 days ago)
    Minor Incident
    Resolved
    Using your card

    We have a problem with some of our systems at the moment.

    It means that some online card payments aren't working right now.

    You can still use your card for most online card payments, in shops, and with Apple Pay and Google Pay. You can also withdraw cash and transfer money. Your Direct Debits and standing orders aren't affected.

    If you've got an important payment impacted by this, we'll make things right for you once we've sorted the issue.

    We're sorry for any problems this causes you.

    We know you count on your bank for the important things in life. We're working as fast as we can to fix the problem and will update you as soon as we know more.

    Chase UK Rewards

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    Chase UK Contacting us

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    Talking to us today
    Started 20 Sep 2025 20:05:53 (5 days ago), resolved 21 Sep 2025 02:49:27 (5 days ago)
    Minor Incident
    Resolved
    Contacting us

    We have a problem with some of our systems at the moment.

    It means that when you contact us at the moment, you might have difficulty getting through. If that happens, please try again later. Some of our team are also not able to respond to messages, so you might wait longer for a response.

    We know you count on your bank for the important things in life. We are working as fast as we can to fix the problem and will update you as soon as we know more. We're sorry for any problems this causes you.

    Chase UK Our website

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    Chase UK Using Third Party Providers

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