Built Technologies Status

Resolved: As of 2:45 PM CT on 10/21 we've confirmed full resolution of the issue that was causing users with T-Mobile devices not to receive MFA login codes via SMS beginning at roughly 1:20 PM CT.

Thank you for your patience as we worked with T-Mobile to resolve this issue.

Monitoring: At approximately 2 PM CT on 10/21 we began receiving reports from users that they were able to successfully receive SMS codes to their T-Mobile devices, which had been blocked due to a T-Mobile network issue that began at 1:20 PM CT. We are closely monitoring the situation to ensure the issue is fully resolved.

Thank you for your patience during this time. If you do experience any issues receiving SMS codes, please contact our support team at 800-655-8138.

Investigating: We are investigating the cause of the incident blocking users from receiving MFA login codes via SMS codes, which appears to be limited to those using T-Mobile devices. The issue was identified at 1:20 PM CT on 10/21. Users can call the Built Support team at 800-655-8138 for help transitioning MFA from SMS codes to an authenticator app in order to log in.

We will provide updates as we have them, and we appreciate your patience while we work to resolve the issue.

Resolved: As of 5:00 AM CDT on October 21st 2025 users have been able to access their Built accounts. After 6 hours of monitoring without any issues we resolving this incident. All file-based and scheduled pipelines have been rerun that would have run during the 24h outage, without any need for customer action.

We appreciate your patience during this time and should you have any continued issues please contact our Support Team directly at 800-655-8138.

Monitoring: The application has been restored. We will continue monitoring for disruptions.

Identified: At approximately 1:30 AM CT on 10/21 we have confirmed recovery for our CLA, LWCP, and Construction Financials for GC's applications including integrations and reporting. We are closely monitoring the situation to ensure the issue is fully resolved.

We are still experiencing errors with our CLA+, Deal Management, and Construction Financials for Owners applications due to downstream providers that may cause intermittent issues.

Thank you for your patience during this time. We apologize for any inconvenience this has caused.

Identified: Access to Built continues to be impacted by the widespread Amazon Web Services (AWS) outage affecting many platforms and services today.

While we are beginning to see signs of recovery in some areas of the AWS infrastructure, service has not yet returned to the level of stability and performance required for Built to be fully operational.

We remain in close contact with the AWS team and are working to ensure that our services are restored as soon as the underlying issues are fully resolved. We will continue to monitor progress closely and provide updates as new information becomes available.

Thank you for your continued patience.

Identified: Access to Built remains blocked by the widespread Amazon Web Services (AWS) outage impacting many websites and platforms today.

We are actively working with the AWS team to ensure that our services are restored as soon as the underlying issues are resolved. While we do not have a confirmed resolution time from AWS yet, we are monitoring the situation closely and will continue to provide updates as more information becomes available.

We sincerely appreciate your continued patience and understanding.

Identified: There is a major outage tied to a widespread disruption with Amazon Web Services (AWS), which powers many of the applications and platforms you use daily, including Built. Our team is actively monitoring the situation and working to restore service as soon as AWS resolves the issue. We really appreciate your patience during this time and we will keep our status page updated with the latest information.

Monitoring: Data processing and integrations are delayed due to a service provider outage. We are seeing recovery and will continue to monitor recovery and provide updates.

Resolved: As of 1:45 PM CT on 10/22 we’ve confirmed that the fix implemented at 12:30 PM CT fully resolved the issue impacting the Portfolio Page in CLA+, Deal Management, and Construction Financials, causing each property to be displayed twice.

Thank you for your patience. We apologize for any inconvenience this caused.

Monitoring: At approximately 12:30 PM CT on 10/22 we implemented a fix for the incident impacting the Portfolio Page in CLA+, Deal Management, and Construction Financials, causing each property to be displayed twice. We are closely monitoring the situation to ensure the issue is fully resolved.

Thank you for your patience during this time. We apologize for any inconvenience this has caused.

Investigating: We are currently investigating the cause of an incident identified at 10:30 AM CT on 10/22 impacting the Portfolio Page in CLA+, Deal Management, and Construction Financials, causing each property to be displayed twice. Any exports from the Portfolio Page will reflect the same issue.

As a workaround, users can go to the Reporting page, which is not impacted and is accurately displaying all data. At this time we do not know the cause of the incident or have an estimated time for resolution.

We will provide updates as we have them, and we appreciate your patience while we work to resolve the issue.

Resolved: As of 12 PM CT on 10/20 we’ve confirmed full resolution of the incident that caused issues with the Built Inspect application for Android, causing it to crash upon opening and/or show 0% inspection completion percentages.

All users of the Built Inspect application for Android should update their apps to the newest version, v4.0.19, to avoid experiencing these issues moving forward.

Thank you for your patience. We apologize for any inconvenience this caused.

Monitoring: At approximately 2 PM CT on 10/19 we implemented a fix for the incident that caused issues with the Built Inspect application for Android, causing it to crash upon opening and/or show 0% inspection completion percentages. We are closely monitoring the situation to ensure the issue is fully resolved.

All users of the Built Inspect application for Android should update their apps to the newest version, v4.0.19, to avoid these issues moving forward.

Thank you for your patience during this time. We apologize for any inconvenience this has caused.

Monitoring: As of 7:20 PM CT on 10/15, we’ve implemented a temporary fix for the issue causing some inspections submitted via the Built Inspect App for Android to show a 0% completion rate. All known affected inspections have been manually corrected, and we’re actively monitoring to identify and fix any new cases immediately. A permanent fix is in progress.

In the interim, BIA Android users should avoid (1) updating their application to the latest version, and (2) refreshing their schedules while there are pending uploads. Should users have issues with their application crashing, they can delete and redownload it, which should solve the issue. Should users experience the 0% completion rate issue, a lender submitted inspection can be used to properly update the completion percentages.

We apologize for any inconvenience and will keep you informed as we have more information. Thank you for your understanding as we work to permanently resolve this issue.

Monitoring: As of 7:20 PM CT on 10/15, we’ve implemented a temporary fix for the issue causing some inspections submitted via the Built Inspect App for Android to show a 0% completion rate. All known affected inspections have been manually corrected, and we’re actively monitoring to address any new cases immediately. A permanent fix is in progress.

In the interim, BIA Android users can avoid this issue by avoiding refreshing their schedules while there are pending uploads. Should the issue occur, a lender submitted inspection can be used to properly update the completion percentages.

We apologize for any inconvenience and will keep you informed as we have more information. Thank you for your understanding as we work to permanently resolve this issue.

Identified: We have identified the cause of the incident causing a 0% inspection completion % for some inspections submitted via the Built Inspect App for Android, which began on 10/7. We are working on a solution that will restore full functionality.

In the interim, BIA Android users can avoid this issue by not refreshing their schedule while there are pending uploads.

We apologize for any inconvenience and will keep you informed as we have more information. Thank you for your understanding as we work to resolve the issue.

Resolved: As of 5:00 AM CDT on October 21st 2025 users have been able to access their Built accounts. After 6 hours of monitoring without any issues we resolving this incident. All file-based and scheduled pipelines have been rerun that would have run during the 24h outage, without any need for customer action.

We appreciate your patience during this time and should you have any continued issues please contact our Support Team directly at 800-655-8138.

Monitoring: The application has been restored. We will continue monitoring for disruptions.

Identified: At approximately 1:30 AM CT on 10/21 we have confirmed recovery for our CLA, LWCP, and Construction Financials for GC's applications including integrations and reporting. We are closely monitoring the situation to ensure the issue is fully resolved.

We are still experiencing errors with our CLA+, Deal Management, and Construction Financials for Owners applications due to downstream providers that may cause intermittent issues.

Thank you for your patience during this time. We apologize for any inconvenience this has caused.

Identified: Access to Built continues to be impacted by the widespread Amazon Web Services (AWS) outage affecting many platforms and services today.

While we are beginning to see signs of recovery in some areas of the AWS infrastructure, service has not yet returned to the level of stability and performance required for Built to be fully operational.

We remain in close contact with the AWS team and are working to ensure that our services are restored as soon as the underlying issues are fully resolved. We will continue to monitor progress closely and provide updates as new information becomes available.

Thank you for your continued patience.

Identified: Access to Built remains blocked by the widespread Amazon Web Services (AWS) outage impacting many websites and platforms today.

We are actively working with the AWS team to ensure that our services are restored as soon as the underlying issues are resolved. While we do not have a confirmed resolution time from AWS yet, we are monitoring the situation closely and will continue to provide updates as more information becomes available.

We sincerely appreciate your continued patience and understanding.

Identified: There is a major outage tied to a widespread disruption with Amazon Web Services (AWS), which powers many of the applications and platforms you use daily, including Built. Our team is actively monitoring the situation and working to restore service as soon as AWS resolves the issue. We really appreciate your patience during this time and we will keep our status page updated with the latest information.

Monitoring: Data processing and integrations are delayed due to a service provider outage. We are seeing recovery and will continue to monitor recovery and provide updates.

Resolved: As of 5:00 AM CDT on October 21st 2025 users have been able to access their Built accounts. After 6 hours of monitoring without any issues we resolving this incident. All file-based and scheduled pipelines have been rerun that would have run during the 24h outage, without any need for customer action.

We appreciate your patience during this time and should you have any continued issues please contact our Support Team directly at 800-655-8138.

Monitoring: The application has been restored. We will continue monitoring for disruptions.

Identified: At approximately 1:30 AM CT on 10/21 we have confirmed recovery for our CLA, LWCP, and Construction Financials for GC's applications including integrations and reporting. We are closely monitoring the situation to ensure the issue is fully resolved.

We are still experiencing errors with our CLA+, Deal Management, and Construction Financials for Owners applications due to downstream providers that may cause intermittent issues.

Thank you for your patience during this time. We apologize for any inconvenience this has caused.

Identified: Access to Built continues to be impacted by the widespread Amazon Web Services (AWS) outage affecting many platforms and services today.

While we are beginning to see signs of recovery in some areas of the AWS infrastructure, service has not yet returned to the level of stability and performance required for Built to be fully operational.

We remain in close contact with the AWS team and are working to ensure that our services are restored as soon as the underlying issues are fully resolved. We will continue to monitor progress closely and provide updates as new information becomes available.

Thank you for your continued patience.

Identified: Access to Built remains blocked by the widespread Amazon Web Services (AWS) outage impacting many websites and platforms today.

We are actively working with the AWS team to ensure that our services are restored as soon as the underlying issues are resolved. While we do not have a confirmed resolution time from AWS yet, we are monitoring the situation closely and will continue to provide updates as more information becomes available.

We sincerely appreciate your continued patience and understanding.

Identified: There is a major outage tied to a widespread disruption with Amazon Web Services (AWS), which powers many of the applications and platforms you use daily, including Built. Our team is actively monitoring the situation and working to restore service as soon as AWS resolves the issue. We really appreciate your patience during this time and we will keep our status page updated with the latest information.

Monitoring: Data processing and integrations are delayed due to a service provider outage. We are seeing recovery and will continue to monitor recovery and provide updates.

Resolved: As of 12 PM CT on 10/20 we’ve confirmed full resolution of the incident that caused issues with the Built Inspect application for Android, causing it to crash upon opening and/or show 0% inspection completion percentages.

All users of the Built Inspect application for Android should update their apps to the newest version, v4.0.19, to avoid experiencing these issues moving forward.

Thank you for your patience. We apologize for any inconvenience this caused.

Monitoring: At approximately 2 PM CT on 10/19 we implemented a fix for the incident that caused issues with the Built Inspect application for Android, causing it to crash upon opening and/or show 0% inspection completion percentages. We are closely monitoring the situation to ensure the issue is fully resolved.

All users of the Built Inspect application for Android should update their apps to the newest version, v4.0.19, to avoid these issues moving forward.

Thank you for your patience during this time. We apologize for any inconvenience this has caused.

Monitoring: As of 7:20 PM CT on 10/15, we’ve implemented a temporary fix for the issue causing some inspections submitted via the Built Inspect App for Android to show a 0% completion rate. All known affected inspections have been manually corrected, and we’re actively monitoring to identify and fix any new cases immediately. A permanent fix is in progress.

In the interim, BIA Android users should avoid (1) updating their application to the latest version, and (2) refreshing their schedules while there are pending uploads. Should users have issues with their application crashing, they can delete and redownload it, which should solve the issue. Should users experience the 0% completion rate issue, a lender submitted inspection can be used to properly update the completion percentages.

We apologize for any inconvenience and will keep you informed as we have more information. Thank you for your understanding as we work to permanently resolve this issue.

Monitoring: As of 7:20 PM CT on 10/15, we’ve implemented a temporary fix for the issue causing some inspections submitted via the Built Inspect App for Android to show a 0% completion rate. All known affected inspections have been manually corrected, and we’re actively monitoring to address any new cases immediately. A permanent fix is in progress.

In the interim, BIA Android users can avoid this issue by avoiding refreshing their schedules while there are pending uploads. Should the issue occur, a lender submitted inspection can be used to properly update the completion percentages.

We apologize for any inconvenience and will keep you informed as we have more information. Thank you for your understanding as we work to permanently resolve this issue.

Identified: We have identified the cause of the incident causing a 0% inspection completion % for some inspections submitted via the Built Inspect App for Android, which began on 10/7. We are working on a solution that will restore full functionality.

In the interim, BIA Android users can avoid this issue by not refreshing their schedule while there are pending uploads.

We apologize for any inconvenience and will keep you informed as we have more information. Thank you for your understanding as we work to resolve the issue.

Resolved: As of 5:00 AM CDT on October 21st 2025 users have been able to access their Built accounts. After 6 hours of monitoring without any issues we resolving this incident. All file-based and scheduled pipelines have been rerun that would have run during the 24h outage, without any need for customer action.

We appreciate your patience during this time and should you have any continued issues please contact our Support Team directly at 800-655-8138.

Monitoring: The application has been restored. We will continue monitoring for disruptions.

Identified: At approximately 1:30 AM CT on 10/21 we have confirmed recovery for our CLA, LWCP, and Construction Financials for GC's applications including integrations and reporting. We are closely monitoring the situation to ensure the issue is fully resolved.

We are still experiencing errors with our CLA+, Deal Management, and Construction Financials for Owners applications due to downstream providers that may cause intermittent issues.

Thank you for your patience during this time. We apologize for any inconvenience this has caused.

Identified: Access to Built continues to be impacted by the widespread Amazon Web Services (AWS) outage affecting many platforms and services today.

While we are beginning to see signs of recovery in some areas of the AWS infrastructure, service has not yet returned to the level of stability and performance required for Built to be fully operational.

We remain in close contact with the AWS team and are working to ensure that our services are restored as soon as the underlying issues are fully resolved. We will continue to monitor progress closely and provide updates as new information becomes available.

Thank you for your continued patience.

Identified: Access to Built remains blocked by the widespread Amazon Web Services (AWS) outage impacting many websites and platforms today.

We are actively working with the AWS team to ensure that our services are restored as soon as the underlying issues are resolved. While we do not have a confirmed resolution time from AWS yet, we are monitoring the situation closely and will continue to provide updates as more information becomes available.

We sincerely appreciate your continued patience and understanding.

Identified: There is a major outage tied to a widespread disruption with Amazon Web Services (AWS), which powers many of the applications and platforms you use daily, including Built. Our team is actively monitoring the situation and working to restore service as soon as AWS resolves the issue. We really appreciate your patience during this time and we will keep our status page updated with the latest information.

Monitoring: Data processing and integrations are delayed due to a service provider outage. We are seeing recovery and will continue to monitor recovery and provide updates.

Resolved: As of 5:00 AM CDT on October 21st 2025 users have been able to access their Built accounts. After 6 hours of monitoring without any issues we resolving this incident. All file-based and scheduled pipelines have been rerun that would have run during the 24h outage, without any need for customer action.

We appreciate your patience during this time and should you have any continued issues please contact our Support Team directly at 800-655-8138.

Monitoring: The application has been restored. We will continue monitoring for disruptions.

Identified: At approximately 1:30 AM CT on 10/21 we have confirmed recovery for our CLA, LWCP, and Construction Financials for GC's applications including integrations and reporting. We are closely monitoring the situation to ensure the issue is fully resolved.

We are still experiencing errors with our CLA+, Deal Management, and Construction Financials for Owners applications due to downstream providers that may cause intermittent issues.

Thank you for your patience during this time. We apologize for any inconvenience this has caused.

Identified: Access to Built continues to be impacted by the widespread Amazon Web Services (AWS) outage affecting many platforms and services today.

While we are beginning to see signs of recovery in some areas of the AWS infrastructure, service has not yet returned to the level of stability and performance required for Built to be fully operational.

We remain in close contact with the AWS team and are working to ensure that our services are restored as soon as the underlying issues are fully resolved. We will continue to monitor progress closely and provide updates as new information becomes available.

Thank you for your continued patience.

Identified: Access to Built remains blocked by the widespread Amazon Web Services (AWS) outage impacting many websites and platforms today.

We are actively working with the AWS team to ensure that our services are restored as soon as the underlying issues are resolved. While we do not have a confirmed resolution time from AWS yet, we are monitoring the situation closely and will continue to provide updates as more information becomes available.

We sincerely appreciate your continued patience and understanding.

Identified: There is a major outage tied to a widespread disruption with Amazon Web Services (AWS), which powers many of the applications and platforms you use daily, including Built. Our team is actively monitoring the situation and working to restore service as soon as AWS resolves the issue. We really appreciate your patience during this time and we will keep our status page updated with the latest information.

Monitoring: Data processing and integrations are delayed due to a service provider outage. We are seeing recovery and will continue to monitor recovery and provide updates.

Resolved: As of 2:45 PM CT on 10/21 we've confirmed full resolution of the issue that was causing users with T-Mobile devices not to receive MFA login codes via SMS beginning at roughly 1:20 PM CT.

Thank you for your patience as we worked with T-Mobile to resolve this issue.

Monitoring: At approximately 2 PM CT on 10/21 we began receiving reports from users that they were able to successfully receive SMS codes to their T-Mobile devices, which had been blocked due to a T-Mobile network issue that began at 1:20 PM CT. We are closely monitoring the situation to ensure the issue is fully resolved.

Thank you for your patience during this time. If you do experience any issues receiving SMS codes, please contact our support team at 800-655-8138.

Investigating: We are investigating the cause of the incident blocking users from receiving MFA login codes via SMS codes, which appears to be limited to those using T-Mobile devices. The issue was identified at 1:20 PM CT on 10/21. Users can call the Built Support team at 800-655-8138 for help transitioning MFA from SMS codes to an authenticator app in order to log in.

We will provide updates as we have them, and we appreciate your patience while we work to resolve the issue.

Resolved: As of 5:00 AM CDT on October 21st 2025 users have been able to access their Built accounts. After 6 hours of monitoring without any issues we resolving this incident. All file-based and scheduled pipelines have been rerun that would have run during the 24h outage, without any need for customer action.

We appreciate your patience during this time and should you have any continued issues please contact our Support Team directly at 800-655-8138.

Monitoring: The application has been restored. We will continue monitoring for disruptions.

Identified: At approximately 1:30 AM CT on 10/21 we have confirmed recovery for our CLA, LWCP, and Construction Financials for GC's applications including integrations and reporting. We are closely monitoring the situation to ensure the issue is fully resolved.

We are still experiencing errors with our CLA+, Deal Management, and Construction Financials for Owners applications due to downstream providers that may cause intermittent issues.

Thank you for your patience during this time. We apologize for any inconvenience this has caused.

Identified: Access to Built continues to be impacted by the widespread Amazon Web Services (AWS) outage affecting many platforms and services today.

While we are beginning to see signs of recovery in some areas of the AWS infrastructure, service has not yet returned to the level of stability and performance required for Built to be fully operational.

We remain in close contact with the AWS team and are working to ensure that our services are restored as soon as the underlying issues are fully resolved. We will continue to monitor progress closely and provide updates as new information becomes available.

Thank you for your continued patience.

Identified: Access to Built remains blocked by the widespread Amazon Web Services (AWS) outage impacting many websites and platforms today.

We are actively working with the AWS team to ensure that our services are restored as soon as the underlying issues are resolved. While we do not have a confirmed resolution time from AWS yet, we are monitoring the situation closely and will continue to provide updates as more information becomes available.

We sincerely appreciate your continued patience and understanding.

Identified: There is a major outage tied to a widespread disruption with Amazon Web Services (AWS), which powers many of the applications and platforms you use daily, including Built. Our team is actively monitoring the situation and working to restore service as soon as AWS resolves the issue. We really appreciate your patience during this time and we will keep our status page updated with the latest information.

Monitoring: Data processing and integrations are delayed due to a service provider outage. We are seeing recovery and will continue to monitor recovery and provide updates.