aplosstatus Status

aplosstatus Status

Real-time updates of aplosstatus issues and outages

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aplosstatus status is Partial Outage

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aplosstatus Full System

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aplosstatus API

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aplosstatus Payment Processing

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aplosstatus Reports

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Active Incidents

Online Donations are failing with a 'Processor failed' error
Started 17 Oct 2024 20:13:58 (8 months ago), still ongoing
Critical Incident
Investigating
Payment Processing

Since approximately 9AM PST, Online Donations processed through Aplos have been failing with a 'Processor failed' error shown to donors. We are aware of the issue and actively investigating.

Recently Resolved Incidents

Report Data Visualizer is unavailable
Started 10 Jun 2025 18:45:49 (1 day ago), resolved 11 Jun 2025 14:45:51 (14 hours ago)
Major Incident
Resolved
Reports

We have identified an issue that is preventing the use of the Report Data Visualizer, and will provide updates as they become available.

See all updates
Certain system emails (such as Donation Notifications to Merchants) have not been sending
Started 10 Jun 2025 17:10:38 (1 day ago), resolved 10 Jun 2025 17:17:29 (1 day ago)
Major Incident
Resolved
Payment Processing

Since ~8:40pm PT on 06/09/2025, certain system emails have not been sending to Organizations who have them enabled. Some examples include notifications sent to Merchants concerning events with their Donations.

See all updates
Certain Contributions cannot be edited and Contributions created via the Aplos API may fail
Started 5 Jun 2025 21:10:58 (6 days ago), resolved 6 Jun 2025 01:56:25 (6 days ago)
Major Incident
Resolved
API
Accounting

Related to yesterday's outage, outstanding issues are making it so certain Contribution records cannot be edited, and Contributions created via the Aplos API will time out and fail. The team is actively investigating these issues.

See all updates

aplosstatus Outage Survival Guide

A step-by-step guide to help you survive a aplosstatus outage
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    aplosstatus Components

    aplosstatus Status

    aplosstatus

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    aplosstatus Full System

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    aplosstatus API

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    Certain Contributions cannot be edited and Contributions created via the Aplos API may fail
    Started 5 Jun 2025 21:10:58 (6 days ago), resolved 6 Jun 2025 01:56:25 (6 days ago)
    Major Incident
    Resolved
    API
    Accounting

    Related to yesterday's outage, outstanding issues are making it so certain Contribution records cannot be edited, and Contributions created via the Aplos API will time out and fail. The team is actively investigating these issues.

    See all updates

    aplosstatus Payment Processing

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    Online Donations are failing with a 'Processor failed' error
    Started 17 Oct 2024 20:13:58 (8 months ago), still ongoing
    Critical Incident
    Investigating
    Payment Processing

    Since approximately 9AM PST, Online Donations processed through Aplos have been failing with a 'Processor failed' error shown to donors. We are aware of the issue and actively investigating.

    Certain system emails (such as Donation Notifications to Merchants) have not been sending
    Started 10 Jun 2025 17:10:38 (1 day ago), resolved 10 Jun 2025 17:17:29 (1 day ago)
    Major Incident
    Resolved
    Payment Processing

    Since ~8:40pm PT on 06/09/2025, certain system emails have not been sending to Organizations who have them enabled. Some examples include notifications sent to Merchants concerning events with their Donations.

    See all updates

    aplosstatus Bill Pay

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    aplosstatus Accounting

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    Certain Contributions cannot be edited and Contributions created via the Aplos API may fail
    Started 5 Jun 2025 21:10:58 (6 days ago), resolved 6 Jun 2025 01:56:25 (6 days ago)
    Major Incident
    Resolved
    API
    Accounting

    Related to yesterday's outage, outstanding issues are making it so certain Contribution records cannot be edited, and Contributions created via the Aplos API will time out and fail. The team is actively investigating these issues.

    See all updates

    aplosstatus Bank Integration

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    Plaid
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    Finicity
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    aplosstatus Reports

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    Report Data Visualizer is unavailable
    Started 10 Jun 2025 18:45:49 (1 day ago), resolved 11 Jun 2025 14:45:51 (14 hours ago)
    Major Incident
    Resolved
    Reports

    We have identified an issue that is preventing the use of the Report Data Visualizer, and will provide updates as they become available.

    See all updates

    aplosstatus Web Builder

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    aplosstatus Payroll (Gusto)

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    aplosstatus My Aplos

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    aplosstatus Communication

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    Bulk Texting
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    Email Campaigns
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