Andros Status

Andros Status

Real-time updates of Andros issues and outages

ServiceHealth
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Andros status is Operational

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Active Incidents

No active incidents

Recently Resolved Incidents

No recent incidents

Andros Outage Survival Guide

A step-by-step guide to help you survive a Andros outage
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    Andros Components

    Andros Status

    Andros

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    Andros Credentialing Platform

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    Web Portal
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    Business Intelligence - Files page
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    Business Intelligence - Reports (Monitors, Expirations, Turnaround Time)
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    Provider Application
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    API
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    Jobs Processing
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    Andros Arc Platform

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    Arc
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    Arc Insights
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    Arc Workflow
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    Andros Alternatives

    Nuance PowerShare Service Status

    Nuance PowerShare Service

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    Nuance PowerShare Service PowerShare Platform

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    PowerShare Website/Web Application Issues
    Started 23 Jul 2024 18:22:30 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    PowerShare Platform

    Issue: We are investigating service issues on the PowerShare network.

    Platform: PowerShare Network - (https://www1.nuancepowershare.com)

    Behavior: Users may experience any of the following intermittently:

    • Problems accessing the PowerShare website    - Users may experience slow page load times or errors browsing the website.
    See all
    Polar Status

    Polar

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    Polar webstore

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    Partial service outage for online shop customers
    Started 11 Oct 2024 14:43:16 (3 months ago), still ongoing
    Minor Incident
    Monitoring
    Polar webstore

    We are currently investigating this issue.

    See all updates

    Polar Data transfer to Nike

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    Dialogue Status

    Dialogue

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    BODi by Beachbody Status

    BODi by Beachbody

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    PlushCare Status

    PlushCare

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    Optum Solutions Status

    Optum Solutions

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    Clinical Exchange Channel Partners including ePrescribe and Orders & Results
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    New Incident: Clinical Exchange - SFTP connected customers
    Started 3 Dec 2024 20:30:56 (2 months ago), still ongoing
    Minor Incident
    Identified
    Clinical Exchange Channel Partners including ePrescribe and Orders & Results
    Clinical Exchange Labs and Hospitals

    Clinical Exchange is experiencing delays with SFTP connected customers. Please note that this includes Lab orders and results. Messages are being delivered, but there is a potential delay of 1-2 hours for message delivery.

    REF 829464

    Clinical Document Collector API
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    DrFirst Status

    DrFirst

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    Rcopia Region 1
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    Degraded Limited Distribution (LDN) Alerts in Rcopia Regions 1-5
    Started 29 Aug 2024 15:30:33 (5 months ago), still ongoing
    Minor Incident
    Identified
    Rcopia Region 1
    Rcopia Region 2
    Rcopia Region 3
    Rcopia Region 4
    Rcopia Region 5

    Users in the affected regions may experience degraded performance in the Limited Distribution Alerts feature, which can cause disruptions in this alert showing on the UI display.

    The issue is currently being identified, and our team is working to restore full functionality as soon as possible.

    Rcopia Region 2
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    Degraded Limited Distribution (LDN) Alerts in Rcopia Regions 1-5
    Started 29 Aug 2024 15:30:33 (5 months ago), still ongoing
    Minor Incident
    Identified
    Rcopia Region 1
    Rcopia Region 2
    Rcopia Region 3
    Rcopia Region 4
    Rcopia Region 5

    Users in the affected regions may experience degraded performance in the Limited Distribution Alerts feature, which can cause disruptions in this alert showing on the UI display.

    The issue is currently being identified, and our team is working to restore full functionality as soon as possible.

    See all
    Carestream Dental Status

    Carestream Dental

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