Andros status is Operational

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Last updated 1 minute ago from official status page. Learn more
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Andros Outage Survival Guide

A step-by-step guide to help you survive a Andros outage
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    Andros Components

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    Andros Credentialing Platform

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    Web Portal
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    Business Intelligence - Files page
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    Business Intelligence - Reports (Monitors, Expirations, Turnaround Time)
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    Provider Application
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    API
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    Jobs Processing
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    Andros Alternatives

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    Nuance PowerShare Service PowerShare Platform

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    PowerShare Website/Web Application Issues
    Started 23 Jul 2024 18:22:30 (4 months ago), still ongoing
    Minor Incident
    Monitoring
    PowerShare Platform

    Issue: We are investigating service issues on the PowerShare network.

    Platform: PowerShare Network - (https://www1.nuancepowershare.com)

    Behavior: Users may experience any of the following intermittently:

    • Problems accessing the PowerShare website    - Users may experience slow page load times or errors browsing the website.
    See all
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    Polar webstore

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    Partial service outage for online shop customers
    Started 11 Oct 2024 14:43:16 (1 month ago), still ongoing
    Minor Incident
    Monitoring
    Polar webstore

    We are currently investigating this issue.

    Polar Data transfer to Nike

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    Optum Solutions Clinical Decision Support

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    InterQual® Government Services
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    Rcopia Region 1
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    Degraded Limited Distribution (LDN) Alerts in Rcopia Regions 1-5
    Started 29 Aug 2024 15:30:33 (3 months ago), still ongoing
    Minor Incident
    Identified
    Rcopia Region 1
    Rcopia Region 2
    Rcopia Region 3
    Rcopia Region 4
    Rcopia Region 5

    Users in the affected regions may experience degraded performance in the Limited Distribution Alerts feature, which can cause disruptions in this alert showing on the UI display.

    The issue is currently being identified, and our team is working to restore full functionality as soon as possible.

    Rcopia Region 2
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    Degraded Limited Distribution (LDN) Alerts in Rcopia Regions 1-5
    Started 29 Aug 2024 15:30:33 (3 months ago), still ongoing
    Minor Incident
    Identified
    Rcopia Region 1
    Rcopia Region 2
    Rcopia Region 3
    Rcopia Region 4
    Rcopia Region 5

    Users in the affected regions may experience degraded performance in the Limited Distribution Alerts feature, which can cause disruptions in this alert showing on the UI display.

    The issue is currently being identified, and our team is working to restore full functionality as soon as possible.

    See all
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    CS Upstream
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    CS Upstream Site not reachable
    Started 18 Nov 2024 16:56:29 (3 days ago), still ongoing
    Incident without Impact
    Monitoring
    CS Upstream

    CS Upstream is down and we are investigating the issue.

    See all