AlertSite Status
Real-time updates of AlertSite issues and outages
AlertSite status is Partially Degraded Service
AlertSite Consoles
UXM Dashboard
REST API - JSON
REST API - XML
REST API - ReportsAPI
Sydney, Australia
Active Incidents
Some AlertSite customers may notice delays in data displaying on the AlertSite dashboard, resulting in monitors appearing grayed out. This issue is due to synchronization problem with data from Private Nodes, which the Ops team is actively working to resolve.
Please rest assured that monitoring and alerting functionalities remain unaffected.
We sincerely apologize for any inconvenience and we are working to restore the functionality as soon as possible.
Dear Customer,
We request you to enable the RA for all your private node and share the Location ID with Smartbear Support Team. Our technical team will deploy the patch to fix the API Monitors.
Recently Resolved Incidents
Our provider is performing emergency network maintenance with our monitoring nodes in Sydney, Australia since 12:30 PM EST. The maintenance is expected to last up to 12 hours. We apologize for any inconvenience this may cause.
Our team is working with our provider to resolve it as soon as possible. If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite.
AlertSite Outage Survival Guide
AlertSite Components
AlertSite Consoles
UXM Dashboard
Some AlertSite customers may notice delays in data displaying on the AlertSite dashboard, resulting in monitors appearing grayed out. This issue is due to synchronization problem with data from Private Nodes, which the Ops team is actively working to resolve.
Please rest assured that monitoring and alerting functionalities remain unaffected.
We sincerely apologize for any inconvenience and we are working to restore the functionality as soon as possible.
UXM Document Manager
UXM Account Summary
1.0 Console
AlertSite REST API's
REST API - JSON
Dear Customer,
We request you to enable the RA for all your private node and share the Location ID with Smartbear Support Team. Our technical team will deploy the patch to fix the API Monitors.
REST API - XML
Dear Customer,
We request you to enable the RA for all your private node and share the Location ID with Smartbear Support Team. Our technical team will deploy the patch to fix the API Monitors.
REST API - ReportsAPI
Dear Customer,
We request you to enable the RA for all your private node and share the Location ID with Smartbear Support Team. Our technical team will deploy the patch to fix the API Monitors.
AlertSite Monitoring Locations - North America
Atlanta, GA
Atlanta, GA - ATT Wireless
Atlanta, GA - Sprint 4G Mobile
Austin, TX
Boston, MA
Boston, MA - Expedient
Calgary, Alberta
Chicago, IL - Tata
Charlotte, NC
Chicago, IL - LeaseWeb
Cincinnati, OH
Cleveland, OH
Dallas, TX
Dallas, TX - LeaseWeb
Denver, CO
Detroit, MI
Fort Lauderdale, FL
Fort Lauderdale, FL - ATT Wireless
Fort Lauderdale, FL - Sprint 3G Mobile
Fremont, CA
Kansas City, KS
Las Vegas, NV
Los Angeles, CA - Level3
Los Angeles, CA - NextLink
Houston, TX
Memphis, TN
Minneapolis, MN
New York, NY - Peer1
New York, NY - Micro
Montreal, Quebec
Miami, FL
Newark, NJ - NLayer
New York, NY - LeaseWeb
Philadelphia, PA - AboveNet
Philadelphia, PA - XO
Pittsburgh, PA
Phoenix, AZ
Portland, OR
Salt Lake City, UT
San Diego, CA
San Francisco, CA
San Jose, CA - Micro
Seattle, WA
St. Louis, MO
Tampa, FL
Toronto, Ontario
Vancouver, British Columbia
Washington, D.C.
Worcester, MA
AlertSite Monitoring Locations - South America
Buenos Aires, Argentina
Sao Paulo, Brazil
AlertSite Monitoring Locations - Europe/Asia
Amsterdam - The Nederlands
Birmingham, UK
Beijing, China
Brussels, Belgium
Copenhagen, Denmark
Dublin, Ireland
Frankfurt, Germany
Hong Kong
Kuala Lumpur, Malaysia
London, UK - AboveNet
London, UK - Docklands
Madrid, Spain
Manchester, UK
Milan, Italy
Mumbai, India
Munich, Germany
New Delhi, India
Paris, France
Siauliai, Lithuania
Seoul, South Korea
Shanghai, China
Singapore
Stockholm, Sweden
Tel Aviv, Israel
Tokyo, Japan
Zurich, Switzerland
Bahrain, Bahrain
Helsinki, Finland
AlertSite Monitoring Locations - Africa/Oceania
Auckland, New Zealand
Brisbane, Australia
Cape Town, South Africa
Perth, Australia
Sydney, Australia
Our provider is performing emergency network maintenance with our monitoring nodes in Sydney, Australia since 12:30 PM EST. The maintenance is expected to last up to 12 hours. We apologize for any inconvenience this may cause.
Our team is working with our provider to resolve it as soon as possible. If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite.
Sydney, Australia - Equinix
AlertSite Customer Care
AlertSite Alternatives
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Catchpoint Backbone node Seoul, KR - Dreamline have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.
Catchpoint Backbone node Seoul, KR - HCLC have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.
Catchpoint Backbone node Ankara, TR - Turk Telekom IPv6 have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.
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Catchpoint Backbone node Istanbul, TR - Turk Telekom have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.
Catchpoint have deployed new node to the following location.
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Catchpoint Backbone node Manila , PH - PLDT have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.
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Catchpoint Backbone node Fortaleza, BR - Claro IPv6 have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.
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Catchpoint Backbone node London, UK - Level3 have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.
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Catchpoint Backbone node Chengdu, CN - China Telecom have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.
