AlertSite status is Operational

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REST API - JSON
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REST API - XML
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REST API - ReportsAPI
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Salt Lake City, UT
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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

Request to enable RA and Share the Location ID
Started 30 Oct 2024 05:37:07 (22 days ago), still ongoing
Incident without Impact
Investigating
REST API - JSON
REST API - XML
REST API - ReportsAPI

Dear Customer,

We request you to enable the RA for all your private node and share the Location ID with Smartbear Support Team. Our technical team will deploy the patch to fix the API Monitors.

Recently Resolved Incidents

Salt Lake City, UT Monitoring Location Outage
Started 14 Nov 2024 04:09:17 (7 days ago), resolved 14 Nov 2024 14:05:02 (7 days ago)
Critical Incident
Resolved
Salt Lake City, UT

We are experiencing degraded performance with our monitoring nodes in Salt Lake City, UT since 8:45 PM EST

We are working to resolve this issue as soon as possible. If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite.

AlertSite Outage Survival Guide

A step-by-step guide to help you survive a AlertSite outage
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    AlertSite Components

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    AlertSite Consoles

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    UXM Dashboard
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    UXM Document Manager
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    UXM Account Summary
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    1.0 Console
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    AlertSite REST API's

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    REST API - JSON
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    Request to enable RA and Share the Location ID
    Started 30 Oct 2024 05:37:07 (22 days ago), still ongoing
    Incident without Impact
    Investigating
    REST API - JSON
    REST API - XML
    REST API - ReportsAPI

    Dear Customer,

    We request you to enable the RA for all your private node and share the Location ID with Smartbear Support Team. Our technical team will deploy the patch to fix the API Monitors.

    REST API - XML
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    now
    Request to enable RA and Share the Location ID
    Started 30 Oct 2024 05:37:07 (22 days ago), still ongoing
    Incident without Impact
    Investigating
    REST API - JSON
    REST API - XML
    REST API - ReportsAPI

    Dear Customer,

    We request you to enable the RA for all your private node and share the Location ID with Smartbear Support Team. Our technical team will deploy the patch to fix the API Monitors.

    REST API - ReportsAPI
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    Request to enable RA and Share the Location ID
    Started 30 Oct 2024 05:37:07 (22 days ago), still ongoing
    Incident without Impact
    Investigating
    REST API - JSON
    REST API - XML
    REST API - ReportsAPI

    Dear Customer,

    We request you to enable the RA for all your private node and share the Location ID with Smartbear Support Team. Our technical team will deploy the patch to fix the API Monitors.

    AlertSite Monitoring Locations - North America

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    Atlanta, GA
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    Atlanta, GA - ATT Wireless
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    Atlanta, GA - Sprint 4G Mobile
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    Austin, TX
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    now
    Boston, MA
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    Boston, MA - Expedient
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    Calgary, Alberta
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    Chicago, IL - Tata
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    Charlotte, NC
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    now
    Chicago, IL - LeaseWeb
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    now
    Cincinnati, OH
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    Cleveland, OH
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    Dallas, TX
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    Dallas, TX - LeaseWeb
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    Denver, CO
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    Detroit, MI
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    Fort Lauderdale, FL
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    Fort Lauderdale, FL - ATT Wireless
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    Fort Lauderdale, FL - Sprint 3G Mobile
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    Fremont, CA
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    Kansas City, KS
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    Las Vegas, NV
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    Los Angeles, CA - Level3
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    Los Angeles, CA - NextLink
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    Houston, TX
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    Memphis, TN
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    Minneapolis, MN
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    New York, NY - Peer1
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    New York, NY - Micro
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    Montreal, Quebec
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    Miami, FL
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    Newark, NJ - NLayer
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    New York, NY - LeaseWeb
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    Philadelphia, PA - AboveNet
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    Philadelphia, PA - XO
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    Pittsburgh, PA
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    Phoenix, AZ
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    Portland, OR
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    Salt Lake City, UT
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    Salt Lake City, UT Monitoring Location Outage
    Started 14 Nov 2024 04:09:17 (7 days ago), resolved 14 Nov 2024 14:05:02 (7 days ago)
    Critical Incident
    Resolved
    Salt Lake City, UT

    We are experiencing degraded performance with our monitoring nodes in Salt Lake City, UT since 8:45 PM EST

    We are working to resolve this issue as soon as possible. If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite.

    San Diego, CA
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    San Francisco, CA
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    San Jose, CA - Micro
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    Seattle, WA
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    St. Louis, MO
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    Tampa, FL
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    Toronto, Ontario
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    Vancouver, British Columbia
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    Washington, D.C.
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    Worcester, MA
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    AlertSite Monitoring Locations - South America

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    Buenos Aires, Argentina
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    Sao Paulo, Brazil
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    AlertSite Monitoring Locations - Europe/Asia

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    Amsterdam - The Nederlands
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    Birmingham, UK
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    Beijing, China
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    Brussels, Belgium
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    Copenhagen, Denmark
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    Dublin, Ireland
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    Frankfurt, Germany
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    now
    Hong Kong
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    now
    Kuala Lumpur, Malaysia
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    now
    London, UK - AboveNet
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    now
    London, UK - Docklands
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    Madrid, Spain
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    Manchester, UK
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    Milan, Italy
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    Mumbai, India
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    Munich, Germany
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    New Delhi, India
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    Paris, France
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    now
    Siauliai, Lithuania
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    Seoul, South Korea
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    Shanghai, China
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    Singapore
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    Stockholm, Sweden
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    Tel Aviv, Israel
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    Tokyo, Japan
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    now
    Zurich, Switzerland
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    now
    Bahrain, Bahrain
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    now
    Helsinki, Finland
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    now

    AlertSite Monitoring Locations - Africa/Oceania

    Thu 14
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    now
    Auckland, New Zealand
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    now
    Brisbane, Australia
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    now
    Cape Town, South Africa
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    now
    Perth, Australia
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    now
    Sydney, Australia
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    now
    Sydney, Australia - Equinix
    Thu 14
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    now

    AlertSite Customer Care

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    now

    AlertSite Alternatives

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    now
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    Catchpoint Systems Node Page Individual Node Maintenance

    Thu 14
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    now
    Backbone node Los Angeles, US - Level3 and Los Angeles, US - Level3 IPv6 unplanned maintenance
    Started 31 Oct 2024 20:07:05 (21 days ago), still ongoing
    Maintenance
    Investigating
    Individual Node Maintenance

    Catchpoint Backbone node Los Angeles, US - Level3 and Los Angeles, US - Level3 IPv6 have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.

    Backbone node Buenos Aires, AR - Telefonica unplanned maintenance
    Started 15 Nov 2024 05:30:20 (6 days ago), still ongoing
    Maintenance
    Investigating
    Individual Node Maintenance

    Catchpoint Backbone node Buenos Aires, AR - Telefonica have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.

    Backbone node Auckland, NZ - Vodafone unplanned maintenance
    Started 19 Jul 2024 02:50:02 (4 months ago), still ongoing
    Maintenance
    Investigating
    Individual Node Maintenance

    Catchpoint Backbone node Auckland, NZ - Vodafone have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.

    Backbone node London, UK - Tinet unplanned maintenance
    Started 20 Oct 2024 01:54:46 (1 month ago), still ongoing
    Maintenance
    Investigating
    Individual Node Maintenance

    Catchpoint Backbone node London, UK - Tinet have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.

    Backbone node LM - Bangalore, IN - ACT unplanned maintenance
    Started 4 Nov 2024 02:27:42 (17 days ago), still ongoing
    Maintenance
    Investigating
    Individual Node Maintenance

    Catchpoint Backbone node LM - Bangalore, IN - ACT have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.

    Backbone node Buenos Aires, AR - Telecom unplanned maintenance
    Started 4 Nov 2024 17:55:44 (17 days ago), still ongoing
    Maintenance
    Monitoring
    Individual Node Maintenance

    Catchpoint Backbone node Buenos Aires, AR - Telecom have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.

    Backbone node Rio de Janeiro, BR - Data Corpore unplanned maintenance
    Started 18 Nov 2024 04:30:59 (3 days ago), still ongoing
    Maintenance
    Investigating
    Individual Node Maintenance

    Catchpoint Backbone node Rio de Janeiro, BR - Data Corpore have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.

    Backbone node New York, US - Equinix Metal unplanned maintenance
    Started 29 Jul 2024 01:09:16 (4 months ago), still ongoing
    Maintenance
    Investigating
    Individual Node Maintenance

    Catchpoint Backbone node New York, US - Equinix Metal have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.

    Backbone node Washington, US - Google Cloud unplanned maintenance
    Started 2 Aug 2024 03:22:29 (4 months ago), still ongoing
    Maintenance
    Investigating
    Individual Node Maintenance

    Catchpoint Backbone node Washington, US - Google Cloud have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.

    Backbone node Auckland, NZ - Vocus unplanned maintenance
    Started 4 Aug 2024 13:14:42 (4 months ago), still ongoing
    Maintenance
    Investigating
    Individual Node Maintenance

    Catchpoint Backbone node Auckland, NZ - Vocus have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.

    Backbone nodes Stockholm, SE - Telia and Stockholm, SE - Telia IPv6 unplanned maintenance
    Started 18 Nov 2024 21:17:11 (2 days ago), still ongoing
    Maintenance
    Investigating
    Individual Node Maintenance

    Catchpoint Backbone nodes Stockholm, SE - Telia and Stockholm, SE - Telia IPv6 have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.

    Backbone node Miami, US - VZN unplanned maintenance
    Started 19 Nov 2024 02:39:51 (2 days ago), still ongoing
    Maintenance
    Investigating
    Individual Node Maintenance

    Catchpoint Backbone node Miami, US - VZN have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.

    Backbone node Miami, US - VZN unplanned maintenance
    Started 19 Nov 2024 14:26:38 (2 days ago), still ongoing
    Maintenance
    Investigating
    Individual Node Maintenance

    Catchpoint Backbone node Miami, US - VZN have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.

    Backbone node LM - Bangalore, IN - ACT unplanned maintenance
    Started 13 Aug 2024 05:48:11 (3 months ago), still ongoing
    Maintenance
    Investigating
    Individual Node Maintenance

    Catchpoint Backbone node LM - Bangalore, IN - ACT have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.

    Backbone node Adelaide, AU - TPG IPv6 unplanned maintenance
    Started 16 Aug 2024 06:56:02 (3 months ago), still ongoing
    Maintenance
    Investigating
    Individual Node Maintenance

    Catchpoint Backbone node Adelaide, AU - TPG IPv6 have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.

    Backbone node Atlanta, US - Cogent unplanned maintenance
    Started 20 Nov 2024 11:01:09 (22 hours ago), still ongoing
    Maintenance
    Investigating
    Individual Node Maintenance

    Catchpoint Backbone node Atlanta, US - Cogent have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.

    Backbone node Abuja, NG - Layer3 unplanned maintenance
    Started 23 Aug 2024 00:40:41 (3 months ago), still ongoing
    Maintenance
    Investigating
    Individual Node Maintenance

    Catchpoint Backbone node Abuja, NG - Layer3 have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.

    Backbone node Las Vegas, US - Cox IPV6 unplanned maintenance
    Started 7 Nov 2024 20:35:05 (14 days ago), still ongoing
    Maintenance
    Investigating
    Individual Node Maintenance

    Catchpoint Backbone node Las Vegas, US - Cox IPV6 have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.

    Backbone node Las Vegas, US - Level3 unplanned maintenance
    Started 7 Nov 2024 21:19:42 (13 days ago), still ongoing
    Maintenance
    Investigating
    Individual Node Maintenance

    Catchpoint Backbone node Las Vegas, US - Level3 have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.

    Backbone node Athens, GR - Cogent unplanned maintenance
    Started 20 Nov 2024 21:59:03 (11 hours ago), still ongoing
    Maintenance
    Investigating
    Individual Node Maintenance

    Catchpoint Backbone node Athens, GR - Cogent have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.

    Backbone node Buenos Aires, AR - Telecom unplanned maintenance
    Started 20 Nov 2024 23:57:11 (9 hours ago), still ongoing
    Maintenance
    Investigating
    Individual Node Maintenance

    Catchpoint Backbone node Buenos Aires, AR - Telecom have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.

    Backbone node Manila , PH - PLDT unplanned maintenance
    Started 21 Nov 2024 01:39:28 (7 hours ago), still ongoing
    Maintenance
    Investigating
    Individual Node Maintenance

    Catchpoint Backbone node Manila , PH - PLDT have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.

    Backbone node Kyiv, UA - Multihomed unplanned maintenance
    Started 21 Nov 2024 05:36:31 (3 hours ago), still ongoing
    Maintenance
    Investigating
    Individual Node Maintenance

    Catchpoint Backbone node Kyiv, UA - Multihomed have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.

    Backbone node Seoul, KR - Dreamline unplanned maintenance
    Started 30 Aug 2024 05:29:18 (3 months ago), still ongoing
    Maintenance
    Investigating
    Individual Node Maintenance

    Catchpoint Backbone node Seoul, KR - Dreamline have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.

    Backbone node Seoul, KR - HCLC unplanned maintenance
    Started 30 Aug 2024 05:29:48 (3 months ago), still ongoing
    Maintenance
    Investigating
    Individual Node Maintenance

    Catchpoint Backbone node Seoul, KR - HCLC have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.

    Backbone node Mcallen, US - Lumen IPv6 unplanned maintenance
    Started 21 Nov 2024 07:58:22 (1 hour ago), still ongoing
    Maintenance
    Monitoring
    Individual Node Maintenance

    Catchpoint Backbone node Mcallen, US - Lumen IPv6 have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.

    Backbone node Frankfurt, DE - Verizon IPv6 unplanned maintenance
    Started 21 Nov 2024 07:29:32 (2 hours ago), still ongoing
    Maintenance
    Monitoring
    Individual Node Maintenance

    Catchpoint Backbone node Frankfurt, DE - Verizon IPv6 have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.

    Backbone node Ankara, TR - Turk Telekom IPv6 unplanned maintenance
    Started 2 Sep 2024 00:38:16 (3 months ago), still ongoing
    Maintenance
    Investigating
    Individual Node Maintenance

    Catchpoint Backbone node Ankara, TR - Turk Telekom IPv6 have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.

    Backbone nodes New York, US - Level3 and New York, US - Level3 IPv6 unplanned maintenance
    Started 2 Sep 2024 21:53:31 (3 months ago), still ongoing
    Maintenance
    Monitoring
    Individual Node Maintenance

    Catchpoint Backbone nodes New York, US - Level3 and New York, US - Level3 IPv6 have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.

    New Nodes Release Halifax, CA
    Started 5 Sep 2024 03:27:44 (3 months ago), still ongoing
    Maintenance
    Monitoring
    Individual Node Maintenance

    Catchpoint have deployed new node to the following location.

    • Halifax, CA - Multihomed
    Backbone node Kuala Lumpur, MY - Time unplanned maintenance
    Started 11 Nov 2024 22:12:32 (9 days ago), still ongoing
    Maintenance
    Investigating
    Individual Node Maintenance

    Catchpoint Backbone node Kuala Lumpur, MY - Timen have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.

    Backbone node Honolulu, US - Multihomed unplanned maintenance
    Started 29 Oct 2024 14:19:12 (23 days ago), still ongoing
    Maintenance
    Investigating
    Individual Node Maintenance

    Catchpoint Backbone node Honolulu, US - Multihomed have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.

    Backbone node Fortaleza, BR - Claro IPv6 unplanned maintenance
    Started 30 Sep 2024 18:48:13 (2 months ago), still ongoing
    Maintenance
    Monitoring
    Individual Node Maintenance

    Catchpoint Backbone node Fortaleza, BR - Claro IPv6 have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.

    Backbone node Yangzhou, CN - China Telecom unplanned maintenance
    Started 8 Oct 2024 01:11:24 (1 month ago), still ongoing
    Maintenance
    Investigating
    Individual Node Maintenance

    Catchpoint Backbone node Yangzhou, CN - China Telecom have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.

    Backbone node Kampala, UG - RTL unplanned maintenance
    Started 31 Oct 2024 06:51:22 (21 days ago), still ongoing
    Maintenance
    Investigating
    Individual Node Maintenance

    Catchpoint Backbone node Kampala, UG - RTL have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.

    Cloud node Beijing, CN - Tencent Cloud unplanned maintenance
    Started 15 Oct 2024 17:12:49 (1 month ago), still ongoing
    Maintenance
    Investigating
    Individual Node Maintenance

    Catchpoint Cloud node Beijing, CN - Tencent Cloud have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.

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