AlertSite Status
Real-time updates of AlertSite issues and outages
AlertSite status is Under Maintenance
UXM Dashboard
UXM Document Manager
UXM Account Summary
1.0 Console
Boston, MA - Expedient
Calgary, Alberta
Worcester, MA
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Active Incidents
Our hosting provider for the Dublin, IE servers is migrating them to a new hosting platform. As part of this migration, the IP addresses will change. The migration is scheduled for September 30, 2026. After the migration, monitoring traffic from these servers will originate from new IP addresses. New IP addresses:
- 46.22.143.201
- 46.22.143.115
- 46.22.143.111 Any monitored endpoints that require whitelisting of the monitoring server IPs will need to add the new IP addresses to their whitelists. If you wish to create a case with Customer Care, please visit SmartBear Customer Care.
Recently Resolved Incidents
Our service provider is currently investigating networking issues affecting our servers in Calgary, Alberta.
We are working with our provider to resolve as soon as possible.
If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite.
We are experiencing degraded performance with our monitoring nodes in the Zurich, Switzerland location. Our team is actively investigating the issue and working to restore normal performance as soon as possible.
If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite.
The Worcester, MA monitoring location is closing due to the closure of our local hosting provider.
On October 5, 2026, monitors currently using Worcester will be automatically redirected to a Boston, MA monitoring location. Existing Boston and New York configurations will be used where applicable.
If you prefer a different monitoring location, please update your configuration before October 5.
If you wish to create a case with Customer Care, please visit SmartBear Customer Care.
We have identified an issue affecting all outbound email delivery from AlertSite. The following are currently impacted:
- Alert email notifications - emails triggered by monitor alerts are not being delivered
- Scheduled reports
- Account emails - password resets and other account-related emails
AlertSite Outage Survival Guide
AlertSite Components
AlertSite Consoles
UXM Dashboard
We have identified an issue affecting all outbound email delivery from AlertSite. The following are currently impacted:
- Alert email notifications - emails triggered by monitor alerts are not being delivered
- Scheduled reports
- Account emails - password resets and other account-related emails
UXM Document Manager
We have identified an issue affecting all outbound email delivery from AlertSite. The following are currently impacted:
- Alert email notifications - emails triggered by monitor alerts are not being delivered
- Scheduled reports
- Account emails - password resets and other account-related emails
UXM Account Summary
We have identified an issue affecting all outbound email delivery from AlertSite. The following are currently impacted:
- Alert email notifications - emails triggered by monitor alerts are not being delivered
- Scheduled reports
- Account emails - password resets and other account-related emails
1.0 Console
We have identified an issue affecting all outbound email delivery from AlertSite. The following are currently impacted:
- Alert email notifications - emails triggered by monitor alerts are not being delivered
- Scheduled reports
- Account emails - password resets and other account-related emails
AlertSite REST API's
REST API - JSON
REST API - XML
REST API - ReportsAPI
AlertSite Monitoring Locations - North America
Atlanta, GA
Atlanta, GA - ATT Wireless
Atlanta, GA - Sprint 4G Mobile
Austin, TX
Boston, MA
Boston, MA - Expedient
The Worcester, MA monitoring location is closing due to the closure of our local hosting provider.
On October 5, 2026, monitors currently using Worcester will be automatically redirected to a Boston, MA monitoring location. Existing Boston and New York configurations will be used where applicable.
If you prefer a different monitoring location, please update your configuration before October 5.
If you wish to create a case with Customer Care, please visit SmartBear Customer Care.
Calgary, Alberta
Our service provider is currently investigating networking issues affecting our servers in Calgary, Alberta.
We are working with our provider to resolve as soon as possible.
If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite.
Chicago, IL - Tata
Charlotte, NC
Chicago, IL - LeaseWeb
Cincinnati, OH
Cleveland, OH
Dallas, TX
Dallas, TX - LeaseWeb
Denver, CO
Detroit, MI
Fort Lauderdale, FL
Fort Lauderdale, FL - ATT Wireless
Fort Lauderdale, FL - Sprint 3G Mobile
Fremont, CA
Kansas City, KS
Las Vegas, NV
Los Angeles, CA - Level3
Los Angeles, CA - NextLink
Houston, TX
Memphis, TN
Minneapolis, MN
New York, NY - Peer1
New York, NY - Micro
Montreal, Quebec
Miami, FL
Newark, NJ - NLayer
New York, NY - LeaseWeb
Philadelphia, PA - AboveNet
Philadelphia, PA - XO
Pittsburgh, PA
Phoenix, AZ
Portland, OR
Salt Lake City, UT
San Diego, CA
San Francisco, CA
San Jose, CA - Micro
Seattle, WA
St. Louis, MO
Tampa, FL
Toronto, Ontario
Vancouver, British Columbia
Washington, D.C.
Worcester, MA
The Worcester, MA monitoring location is closing due to the closure of our local hosting provider.
On October 5, 2026, monitors currently using Worcester will be automatically redirected to a Boston, MA monitoring location. Existing Boston and New York configurations will be used where applicable.
If you prefer a different monitoring location, please update your configuration before October 5.
If you wish to create a case with Customer Care, please visit SmartBear Customer Care.
AlertSite Monitoring Locations - South America
Buenos Aires, Argentina
Sao Paulo, Brazil
AlertSite Monitoring Locations - Europe/Asia
Amsterdam - The Nederlands
Beijing, China
Birmingham, UK
Brussels, Belgium
Copenhagen, Denmark
Dublin, Ireland
Our hosting provider for the Dublin, IE servers is migrating them to a new hosting platform. As part of this migration, the IP addresses will change. The migration is scheduled for September 30, 2026. After the migration, monitoring traffic from these servers will originate from new IP addresses. New IP addresses:
- 46.22.143.201
- 46.22.143.115
- 46.22.143.111 Any monitored endpoints that require whitelisting of the monitoring server IPs will need to add the new IP addresses to their whitelists. If you wish to create a case with Customer Care, please visit SmartBear Customer Care.
Frankfurt, Germany
Hong Kong
Kuala Lumpur, Malaysia
London, UK - AboveNet
London, UK - Docklands
Madrid, Spain
Manchester, UK
Milan, Italy
Mumbai, India
Munich, Germany
New Delhi, India
Paris, France
Siauliai, Lithuania
Seoul, South Korea
Shanghai, China
Singapore
Stockholm, Sweden
Tel Aviv, Israel
Tokyo, Japan
Zurich, Switzerland
We are experiencing degraded performance with our monitoring nodes in the Zurich, Switzerland location. Our team is actively investigating the issue and working to restore normal performance as soon as possible.
If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite.