AlertSite Status

AlertSite Status

Real-time updates of AlertSite issues and outages

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AlertSite status is Partially Degraded Service

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AlertSite Consoles

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UXM Dashboard
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Calgary, Alberta
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Active Incidents

AlertSite Monitoring Data Unavailable
Started 10 Oct 2026 12:32:17 (5 hours ago), still ongoing
Minor Incident
Investigating
UXM Dashboard

We had a scheduled maintenance window on October 10, 2026, from 3:30 AM UTC to 5:30 AM UTC. As a result of this maintenance, monitoring data for some monitors is currently unavailable for the period between 4:45 AM UTC and 5:30 AM UTC.

Our team is actively investigating the issue and will provide updates as more information becomes available.

If you wish to create a case with Customer Care, please visit SmartBear Customer Care

We apologize for any inconvenience and appreciate your patience while we work toward a resolution.

Recently Resolved Incidents

Calgary, Alberta Monitoring Location Issue
Started 6 Oct 2026 07:37:50 (4 days ago), resolved 6 Oct 2026 08:26:56 (4 days ago)
Major Incident
Resolved
Calgary, Alberta

Our service provider is currently investigating networking issues affecting our servers in Calgary, Alberta.

We are working with our provider to resolve as soon as possible.

If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite.

See all updates
Degraded Performance – Zurich, Switzerland Monitoring Location
Started 6 Oct 2026 06:18:59 (4 days ago), resolved 6 Oct 2026 07:13:42 (4 days ago)
Minor Incident
Resolved
Zurich, Switzerland

We are experiencing degraded performance with our monitoring nodes in the Zurich, Switzerland location. Our team is actively investigating the issue and working to restore normal performance as soon as possible.

If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite.

See all updates
Worcester, MA Monitoring Location Decommissioning
Started 23 Sep 2026 06:53:11 (17 days ago), resolved 5 Oct 2026 19:12:11 (5 days ago)
Minor Incident
Resolved
Boston, MA - Expedient
Worcester, MA

The Worcester, MA monitoring location is closing due to the closure of our local hosting provider.

On October 5, 2026, monitors currently using Worcester will be automatically redirected to a Boston, MA monitoring location. Existing Boston and New York configurations will be used where applicable.

If you prefer a different monitoring location, please update your configuration before October 5.

If you wish to create a case with Customer Care, please visit SmartBear Customer Care.

See all updates

AlertSite Outage Survival Guide

A step-by-step guide to help you survive a AlertSite outage
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    AlertSite Components

    AlertSite Status

    AlertSite

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    AlertSite Consoles

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    UXM Dashboard
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    AlertSite Monitoring Data Unavailable
    Started 10 Oct 2026 12:32:17 (5 hours ago), still ongoing
    Minor Incident
    Investigating
    UXM Dashboard

    We had a scheduled maintenance window on October 10, 2026, from 3:30 AM UTC to 5:30 AM UTC. As a result of this maintenance, monitoring data for some monitors is currently unavailable for the period between 4:45 AM UTC and 5:30 AM UTC.

    Our team is actively investigating the issue and will provide updates as more information becomes available.

    If you wish to create a case with Customer Care, please visit SmartBear Customer Care

    We apologize for any inconvenience and appreciate your patience while we work toward a resolution.

    UXM Document Manager
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    UXM Account Summary
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    1.0 Console
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    AlertSite REST API's

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    REST API - JSON
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    AlertSite Monitoring Locations - North America

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    Atlanta, GA
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    Atlanta, GA - ATT Wireless
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    Atlanta, GA - Sprint 4G Mobile
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    Austin, TX
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    Boston, MA
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    Boston, MA - Expedient
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    Worcester, MA Monitoring Location Decommissioning
    Started 23 Sep 2026 06:53:11 (17 days ago), resolved 5 Oct 2026 19:12:11 (5 days ago)
    Minor Incident
    Resolved
    Boston, MA - Expedient
    Worcester, MA

    The Worcester, MA monitoring location is closing due to the closure of our local hosting provider.

    On October 5, 2026, monitors currently using Worcester will be automatically redirected to a Boston, MA monitoring location. Existing Boston and New York configurations will be used where applicable.

    If you prefer a different monitoring location, please update your configuration before October 5.

    If you wish to create a case with Customer Care, please visit SmartBear Customer Care.

    See all updates
    Calgary, Alberta
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    Calgary, Alberta Monitoring Location Issue
    Started 6 Oct 2026 07:37:50 (4 days ago), resolved 6 Oct 2026 08:26:56 (4 days ago)
    Major Incident
    Resolved
    Calgary, Alberta

    Our service provider is currently investigating networking issues affecting our servers in Calgary, Alberta.

    We are working with our provider to resolve as soon as possible.

    If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite.

    See all updates
    Chicago, IL - Tata
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    Charlotte, NC
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    Chicago, IL - LeaseWeb
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    Cincinnati, OH
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    Dallas, TX
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    Dallas, TX - LeaseWeb
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    Fort Lauderdale, FL
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    Fort Lauderdale, FL - ATT Wireless
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    Los Angeles, CA - Level3
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    Los Angeles, CA - NextLink
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    New York, NY - Peer1
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    New York, NY - Micro
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    New York, NY - LeaseWeb
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    Philadelphia, PA - AboveNet
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    Philadelphia, PA - XO
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    San Diego, CA
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    San Jose, CA - Micro
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    Seattle, WA
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    Washington, D.C.
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    Worcester, MA
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    Worcester, MA Monitoring Location Decommissioning
    Started 23 Sep 2026 06:53:11 (17 days ago), resolved 5 Oct 2026 19:12:11 (5 days ago)
    Minor Incident
    Resolved
    Boston, MA - Expedient
    Worcester, MA

    The Worcester, MA monitoring location is closing due to the closure of our local hosting provider.

    On October 5, 2026, monitors currently using Worcester will be automatically redirected to a Boston, MA monitoring location. Existing Boston and New York configurations will be used where applicable.

    If you prefer a different monitoring location, please update your configuration before October 5.

    If you wish to create a case with Customer Care, please visit SmartBear Customer Care.

    See all updates

    AlertSite Monitoring Locations - South America

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    AlertSite Monitoring Locations - Europe/Asia

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    Amsterdam - The Nederlands
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    Birmingham, UK
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    Beijing, China
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    Brussels, Belgium
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    Copenhagen, Denmark
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    Frankfurt, Germany
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    Hong Kong
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    Kuala Lumpur, Malaysia
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    London, UK - AboveNet
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    London, UK - Docklands
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    Madrid, Spain
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    Manchester, UK
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    Munich, Germany
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    New Delhi, India
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    Paris, France
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    Siauliai, Lithuania
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    Seoul, South Korea
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    Shanghai, China
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    Singapore
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    Stockholm, Sweden
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    Tel Aviv, Israel
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    Tokyo, Japan
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    Zurich, Switzerland
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    Degraded Performance – Zurich, Switzerland Monitoring Location
    Started 6 Oct 2026 06:18:59 (4 days ago), resolved 6 Oct 2026 07:13:42 (4 days ago)
    Minor Incident
    Resolved
    Zurich, Switzerland

    We are experiencing degraded performance with our monitoring nodes in the Zurich, Switzerland location. Our team is actively investigating the issue and working to restore normal performance as soon as possible.

    If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite.

    See all updates
    Helsinki, Finland
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    Bahrain, Bahrain
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    AlertSite Monitoring Locations - Africa/Oceania

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    Brisbane, Australia
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    Cape Town, South Africa
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    Perth, Australia
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    Sydney, Australia
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    Sydney, Australia - Equinix
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    AlertSite Customer Care

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    AlertSite Alternatives

    Rigor

    Scout

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    StatusCake

    New Relic

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    Airbrake

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    Chef

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