AlertSite Status
Real-time updates of AlertSite issues and outages
AlertSite status is Partially Degraded Service
UXM Dashboard
AlertSite Monitoring Locations - North America
San Jose, CA - Micro
AlertSite Monitoring Locations - Europe/Asia
Birmingham, UK
Active Incidents
We periodically evaluate monitor locations across our network to ensure we're supporting the regions most important to our customers. Due to low usage, we've made the decision to discontinue the San Jose, CA - Micro monitoring location. If your monitors are configured to use this location, please switch to another available location before March 31st. We recommend San Francisco, CA or one of our Los Angeles, CA locations as an alternative.
After March 31, 2025, any monitoring runs configured for the San Jose, CA - Micro location will fail.
Thank you for your understanding. If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite.
Our Birmingham, UK datacenter provider will be closing March 31, 2025 and we've made the decision to discontinue this monitoring location. If your monitors are configured to use the Birmingham, UK location, please switch to another available location before March 31st. We recommend Manchester, UK or one of our London, UK locations as an alternative.
After March 31, 2025, any monitoring runs configured for the Birmingham, UK location will fail.
Thank you for your understanding. If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite.
Recently Resolved Incidents
Some AlertSite customers may notice delays in data displaying on the AlertSite dashboard. This issue is due to an increase in received monitoring data, which the team is actively working to process.
Please rest assured that monitoring and alerting functionalities remain unaffected.
We sincerely apologize for any inconvenience and we are working to restore smooth operations as soon as possible. If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite.
AlertSite Outage Survival Guide
AlertSite Components
AlertSite Consoles
UXM Dashboard
Some AlertSite customers may notice delays in data displaying on the AlertSite dashboard. This issue is due to an increase in received monitoring data, which the team is actively working to process.
Please rest assured that monitoring and alerting functionalities remain unaffected.
We sincerely apologize for any inconvenience and we are working to restore smooth operations as soon as possible. If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite.
UXM Document Manager
UXM Account Summary
1.0 Console
AlertSite REST API's
REST API - JSON
REST API - XML
REST API - ReportsAPI
AlertSite Monitoring Locations - North America
Atlanta, GA
Atlanta, GA - ATT Wireless
Atlanta, GA - Sprint 4G Mobile
Austin, TX
Boston, MA
Boston, MA - Expedient
Calgary, Alberta
Chicago, IL - Tata
Charlotte, NC
Chicago, IL - LeaseWeb
Cincinnati, OH
Cleveland, OH
Dallas, TX
Dallas, TX - LeaseWeb
Denver, CO
Detroit, MI
Fort Lauderdale, FL
Fort Lauderdale, FL - ATT Wireless
Fort Lauderdale, FL - Sprint 3G Mobile
Fremont, CA
Kansas City, KS
Las Vegas, NV
Los Angeles, CA - Level3
Los Angeles, CA - NextLink
Houston, TX
Memphis, TN
Minneapolis, MN
New York, NY - Peer1
New York, NY - Micro
Montreal, Quebec
Miami, FL
Newark, NJ - NLayer
New York, NY - LeaseWeb
Philadelphia, PA - AboveNet
Philadelphia, PA - XO
Pittsburgh, PA
Phoenix, AZ
Portland, OR
Salt Lake City, UT
San Diego, CA
San Francisco, CA
San Jose, CA - Micro
We periodically evaluate monitor locations across our network to ensure we're supporting the regions most important to our customers. Due to low usage, we've made the decision to discontinue the San Jose, CA - Micro monitoring location. If your monitors are configured to use this location, please switch to another available location before March 31st. We recommend San Francisco, CA or one of our Los Angeles, CA locations as an alternative.
After March 31, 2025, any monitoring runs configured for the San Jose, CA - Micro location will fail.
Thank you for your understanding. If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite.
Seattle, WA
St. Louis, MO
Tampa, FL
Toronto, Ontario
Vancouver, British Columbia
Washington, D.C.
Worcester, MA
AlertSite Monitoring Locations - South America
Buenos Aires, Argentina
Sao Paulo, Brazil
AlertSite Monitoring Locations - Europe/Asia
Amsterdam - The Nederlands
Birmingham, UK
Our Birmingham, UK datacenter provider will be closing March 31, 2025 and we've made the decision to discontinue this monitoring location. If your monitors are configured to use the Birmingham, UK location, please switch to another available location before March 31st. We recommend Manchester, UK or one of our London, UK locations as an alternative.
After March 31, 2025, any monitoring runs configured for the Birmingham, UK location will fail.
Thank you for your understanding. If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite.
