WiscNet Status

Monitoring: The WiscNet NOC has seen all alarms clear and the equipment is reachable. The NOC will proceed with resolving our ticket. Please feel free to reach out to the NOC with any questions or concerns you may have regarding your circuit or this ticket.

Investigating: Greetings,

Investigation is ongoing at this time and we will provide you with updates as soon as possible.

Thank you,

Investigating: Greetings,

Investigation is ongoing at this time.

Thank you,

Investigating: Greetings,

Beginning 06/16/2025 18:00:05 CDT, the WiscNet NOC received alarms indicating an outage on one of our backbone links which may be impacting your services.

The NOC is investigating at this time, and will provide further updates as additional information is received.

Please contact the WiscNet NOC if you have any further questions.

Thank you,

WiscNet NOC 608-442-6761 option 1 [email protected]

Investigating: Greetings,

Thank you for providing your update. Please keep us updated on current status and if an ETA becomes available.

Thank you. Wiscnet NOC

Investigating: Greetings,

Thank you for providing your update. Please keep us updated on current status and if an ETA becomes available.

Thank you.

Investigating: Greetings,

Thank you for providing your update. Please keep us updated on current status and if an ETA becomes available.

Thank you.

Investigating: Greetings,

Thank you for providing your update. Please keep us updated on current status and if an ETA becomes available.

Thank you.

Investigating: Greetings,

Thank you for providing your update. Please keep us updated on current status and if an ETA becomes available.

Thank you.

Investigating: Greetings,

Thank you for providing your update. Please let us know if any additional assistance is requested.

Thank you.

Investigating: Greetings,

Site administration has advised that the site was placed offline to address an internal issue. Is there an ETR for this internal issue?

Thank you.

Investigating: Greetings, Site administration has advised that the site was placed offline to address an internal issue. Is there an ETR for this internal issue?

Investigating: Greetings, Site administration has advised that the site was placed offline to address an internal issue. Is there an ETR for this internal issue?

Investigating: Greetings, Site administration has advised that the site was placed offline to address an internal issue. Is there an ETR for this internal issue?

Investigating: Member Site Administration has informed the NOC that this site has been placed in offline mode to address in issue on the local network. As of this update, there is no known ETR for the Member site.

The NOC will provide updates as they become available.

Investigating: Member Site Administration has informed the NOC that this site has been placed in offline mode to address in issue on the local network. As of this update, there is no known ETR for the Member site.

The NOC will provide updates as they become available.

Investigating: Member Site Administration has informed the NOC that this site has been placed in offline mode to address in issue on the local network. As of this update, there is no known ETR for the Member site.

The NOC will provide updates as they become available.

Investigating: Member Site Administration has informed the NOC that this site has been placed in offline mode to address in issue on the local network. As of this update, there is no known ETR for the Member site.

The NOC will provide updates as they become available.

Investigating: Member Site Administration has informed the NOC that this site has been placed in offline mode to address in issue on the local network. As of this update, there is no known ETR for the Member site.

The NOC will provide updates as they become available.

Investigating: Member Site Administration has informed the NOC that this site has been placed in offline mode to address in issue on the local network. As of this update, there is no known ETR for the Member site.

The NOC will provide updates as they become available.

Investigating: Member Site Administration has informed the NOC that this site has been placed in offline mode to address in issue on the local network. As of this update, there is no known ETR for the Member site.

The NOC will provide updates as they become available.

Investigating: Member Site Administration has informed the NOC that this site has been placed in offline mode to address in issue on the local network. As of this update, there is no known ETR for the Member site.

The NOC will provide updates as they become available.

Investigating: The WiscNet NOC is currently seeing multiple devices as unreachable on site. Please verify power and equipment on site as soon as possible.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1 [email protected]

Monitoring: NOC will hold ticket pending client to advise if any work or maintenance is taking place.

Thank you.

Monitoring: NOC will hold ticket pending client to advise if any work or maintenance is taking place.

Thank you.

Investigating: NOC will hold ticket pending client to advise if any work or maintenance is taking place.

Thank you.

Investigating: Greetings,

We have seen your equipment go offline at 11:17 CST 5/27/25. Please advise of any on-going maintenance works or if none are being performed, please verify power and equipment on-site. Please reach out to the WiscNet NOC if you have any questions or concerns regarding this ticket.

Thank you.

Investigating: Greetings,

The reported issue of slow upload speed is being investigated. Additional updates will be provided as they are available. Thank you.

Investigating: Greetings,

We are seeing some alarms on your equipment and would like you to check on it and let us know if you are seeing any issues. Thank your for your time.

Investigating: Greetings,

We are seeing some alarms on your equipment and would like you to check on it and let us know if you are seeing any issues. Thank your for your time.

Investigating: Greetings,

Thank you for verifying the status of your equipment. The NOC is currently investigating the issue and will provide an update as soon as one is available.

Investigating: The WiscNet NOC is currently seeing the router onsite as unreachable at this time. Please verify power and equipment on site and report back to us for further investigation into the issue.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1

Resolved: Greetings. We have observed devices at Rosholt SD restore with no packet loss. This is suspected to be due to power outages being observed this weekend. We are resolving our ticket and monitoring for 24 hours.

Monitoring: Greetings. We have observed devices at Rosholt SD restore with no packet loss. This is suspected to be due to power outages being observed this weekend. We are resolving our ticket and monitoring for 24 hours.

Investigating: The WiscNet NOC is currently seeing multiple devices as unreachable on site. Please verify power and equipment on site as soon as possible.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1 [email protected]

Resolved: Greetings,

WiscNet sees devices restored online at Nicolet UHS School District. NOC will resolve this ticket and hold for 24-hrs of monitoring. If there are any further questions or concerns please call the NOC. Thank you.

Monitoring: Greetings,

WiscNet sees devices restored online at Nicolet UHS School District. NOC will resolve this ticket and hold for 24-hrs of monitoring. If there are any further questions or concerns please call the NOC. Thank you.

Investigating: Greetings,

We observed the network device at Nicolet UHS School District unreachable since 18:01 CDT 06-21-25. Please verify power and equipment onsite as soon as possible.

Investigating: Greetings,

We observed the network device at Nicolet UHS School District unreachable since 18:01 CDT 06-21-25. Please verify power and equipment onsite as soon as possible.

Investigating: Greetings,

We observed the network device at Nicolet UHS School District unreachable since 18:01 CDT 06-21-25. Please verify power and equipment onsite as soon as possible.

Resolved: Greetings,

The NOC received your update confirming that power is up and the network is online. Our connection to the site restored and services are up. The NOC will resolve our ticket.

Thank you,

Monitoring: Greetings,

The NOC received your update confirming that power is up and the network is online. Our connection to the site restored and services are up. The NOC will resolve our ticket.

Thank you,

Investigating: Thank you for confirming the power outage. We will follow up after 11:00 AM CST if we see the equipment remains down.

Investigating: Greetings,

We are seeing your edge device unreachable at 520 Race Street, Wisconsin Dells, WI 53965 unreachable. Can you please verify the site has power?

Thank you,

Wiscnet NOC

608-442-6761, option 1

Resolved: We are seeing the WiscNet device on site is back online at this time, having rebooted due to power. This case will be resolved.

Monitoring: We are seeing the WiscNet device on site is back online at this time, having rebooted due to power. This case will be resolved.

Investigating: Greetings,

We have seen your equipment for Menominee Indian School District go offline multiple times within the past hour. Please verify power and equipment on-site and/or advise of any on-going works or power evetns.

Thank you.

Resolved: Our partner provider reports continues to investigate the outage. Technicians have been disaptched to investigate with a ETA of 23:00. There is no ETR at this time. We will provide more details as they become available.

Monitoring: Our partner provider reports continues to investigate the outage. Technicians have been disaptched to investigate with a ETA of 23:00. There is no ETR at this time. We will provide more details as they become available.

Identified: Our partner provider reports continues to investigate the outage. Technicians have been disaptched to investigate with a ETA of 23:00. There is no ETR at this time. We will provide more details as they become available.

Identified: Our partner provider reports the fiber cut is closer to Crystal Falls than Watersmeet." There is no ETR. We will provide more details as they become available.

Identified: The WiscNet NOC is observing an outage affecting two backbone links from Superior to Marinette, and Superior to Green Bay. The provider for these links has been engaged, and confirmed they are aware of an outage on their network between Watersmeet and Crystal Falls, MI. This is not impacting any member services currently.

Resolved: Greetings,

Alarms for this incident have cleared and the NOC has confirmed the ports are now up. As there are no further issues the NOC will resolve and hold 24 hours for monitoring.

Thank you,

Monitoring: Greetings,

Alarms for this incident have cleared and the NOC has confirmed the ports are now up. As there are no further issues the NOC will resolve and hold 24 hours for monitoring.

Thank you,

Investigating: Greetings,

The NOC are seeing the connection to the network equipment for Waukesha City went down. Please verify power and equipment on site and reply to the NOC regarding what was found.

Thank you,

Investigating: Greetings,

The NOC are seeing the connection to the network equipment for Waukesha City went down. Please verify power and equipment on site and reply to the NOC regarding what was found.

Thank you,

Resolved: Greetings,

We have observed the connection restore to the network equipment at Fort Atkinson School District. As there are no further issues, the NOC will resolve, and hold this ticket 24 hours for monitoring.

Thank you,

Monitoring: Greetings,

We have observed the connection restore to the network equipment at Fort Atkinson School District. As there are no further issues, the NOC will resolve, and hold this ticket 24 hours for monitoring.

Thank you,

Investigating: Greetings,

The NOC observed the connection went down to the network equipment at Fort Atkinson School District. Please verify power and equipment on site and reply to the NOC regarding what was found.

Thank you,

Resolved: Greetings,

Ping alarms have cleared and impacted devices are now reachable. As there are no further issues the NOC will resolve and hold 24 hours for monitoring.

Monitoring: Greetings,

Ping alarms have cleared and impacted devices are now reachable. As there are no further issues the NOC will resolve and hold 24 hours for monitoring.

Investigating: Greetings,

Thank you for your update, we understand that there is a power outage. The Wiscnet NOC will hold for power to be restored at your site.

Investigating: Greetings,

Thank you for your update, we understand that there is a power outage. The Wiscnet NOC will hold for power to be restored at your site.

Investigating: The WiscNet NOC observes the network device offline for Nicolet High School. Please verify power to the equipment and advise of any known outages or maintenance events that may be causing the alarm. We are tracking this incident with our ticket INC0612599.

Please contact the WiscNet NOC if you have any further questions.

Thank you,

WiscNet NOC 608-442-6761 option 1 [email protected]

Resolved: Services remain up with no issues. We will be resolving this ticket.

Monitoring: Services remain up with no issues. We will be resolving this ticket.

Monitoring: Greetings, We are seeing alarms have cleared and will be monitoring to until confirmed by the Provider.

Investigating: Greetings,

The Wiscnet NOC has engaged the carrier and pending their updates on the investigation. We will keep you posted as more details become available.

In the meantime, please assist our investigation by verifying that equipment on site is powered on and properly cabled.

Please contact the WiscNet NOC if you have any further questions.

Thank you,

WiscNet NOC 608-442-6761 option 1 [email protected]

Investigating: Greetings,

The WiscNet NOC has engaged our partner provider for investigation into this event.

As additional information is received, the NOC will update accordingly.

Please contact the WiscNet NOC if you have any further questions.

Thank you,

WiscNet NOC 608-442-6761 option 1 [email protected]

Investigating: Greetings,

Beginning around 06/17 23:11 CDT the WiscNet NOC received alarms indicating that devices associated with your location are unreachable.

The NOC is investigating at this time, and will provide further updates as additional information becomes available.

In the meantime, please assist our investigation by verifying that equipment on site is powered on and properly cabled.

Please contact the WiscNet NOC if you have any further questions.

Thank you,

WiscNet NOC 608-442-6761 option 1 [email protected]