WiscNet Status

Monitoring: We are seeing the WiscNet router is back online with no further issue. This case will be resolved.

Investigating: The WiscNet NOC is currently seeing the router onsite as unreachable at this time. Please verify power and equipment at the location and report back to us for further investigation into the issue.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1 [email protected]

Monitoring: Greetings, Member.

WiscNet NOC is now seeing the edge device for Phelps School District is now reachable. We will share any new updates as soon as they become available. We apologize for the inconvenience and appreciate your patience and understanding. Thank you.

608-442-6761 option 1 [email protected]

Investigating: Greetings, Member.

WiscNet NOC is now seeing the edge device for Phelps School District is now reachable. We will share any new updates as soon as they become available. We apologize for the inconvenience and appreciate your patience and understanding. Thank you.

608-442-6761 option 1 [email protected]

Investigating: Greetings, Member.

WiscNet NOC already engaged partner provider for investigation. We will share any new updates as soon as they become available. We apologize for the inconvenience and appreciate your patience and understanding.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1 [email protected]

Investigating: The WiscNet NOC is currently seeing multiple devices as unreachable on site. Please verify power and equipment on site as soon as possible.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1 [email protected]

Monitoring: Greetings, Member.

Please provide an update on when the circuit will be reconnected. Thank you in advance.

Respectfully, WiscNet NOC

Monitoring: Greetings, Member.

NOC is still observing circuit is still down. Can we please get an update on when the circuit will be reconnected? Thank you in advance.

Respectfully, WiscNet NOC

Monitoring: Greetings, Member.

NOC is still observing circuit is still down. Can we please get an update on when the circuit will be reconnected? Thank you in advance.

Respectfully, WiscNet NOC

Monitoring: Greetings,

The NOC is observing your circuit to be unreachable as of 07/22/2025 08:24:05 CST. Please verify power and equipment and share your findings. Thank you!

Respectfully, WiscNet NOC

Monitoring: Greetings,

The NOC is observing your circuit to be unreachable as of 07/22/2025 08:24:05 CST. Please verify power and equipment and share your findings. Thank you!

Respectfully, WiscNet NOC

Monitoring: Greetings,

The NOC is observing your circuit to be unreachable as of 07/22/2025 08:24:05 CST. Please verify power and equipment and share your findings. Thank you!

Respectfully, WiscNet NOC

Monitoring: Changing status of the incident to ensure that updates are coming through as well for the City of Appleton. - WiscNet Support

Investigating: This is a test incident created at request to test delivery.

If for some reason there are specific emails or phone numbers that are not receiving notices, please reach out to WiscNet Support.

Email: [email protected] Phone: (608)-442-6761 ext. 2

Monitoring: Greetings,

we are holding this ticket pending the official disconnect notice.

Monitoring: Greetings,

we are holding this ticket pending the official disconnect notice.

Monitoring: Greetings. We have been advised that Wiscnet service at Fontana School District has been disconnected. We will follow up internally and correct our records. Thank you.

Monitoring: Greetings. We have been advised that Wiscnet service at Fontana School District has been disconnected. We will follow up internally and correct our records. Thank you.

Investigating: We are seeing the WiscNet router located at Fontana J8 School District is currently unreachable. Please verify power to the equipment, and let us know if any further assistance is needed.

Identified: We have received word this was planned maintenance for circuit testing, which should be completed by the end of the day. We will be monitoring, and checking back on status later this afternoon.

Investigating: We are seeing interface Te0/0/5 on the WiscNet router located at Suring School District is currently down. We are engaging the provider associated with this interface to check their circuit. In the meantime, please also verify power and cabling to the provider (Astrea) equipment on site.

Resolved: Greetings,

We are seeing your edge device is now back up. No further action is required.

Monitoring: Greetings,

We are seeing your edge device is now back up. No further action is required.

Investigating: Greetings,

We are seeing the your edge equipment unreachable. Can you please verify power to the networking equipment on site?

Thank you

Resolved: Greetings,

WiscNet is seeing your equipment at Rosholt School District site online. NOC will resolve this ticket and hold for 24-hrs of monitoring. If there are any further questions or concerns please call the NOC. Thank you.

Monitoring: Greetings,

WiscNet is seeing your equipment at Rosholt School District site online. NOC will resolve this ticket and hold for 24-hrs of monitoring. If there are any further questions or concerns please call the NOC. Thank you.

Investigating: The WiscNet NOC is currently seeing multiple devices as unreachable on site. Please verify power and equipment on site as soon as possible.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1 [email protected]

Resolved: Greetings, We are seeing alarms have cleared and issue resolved.

Monitoring: Greetings, We are seeing alarms have cleared and issue resolved.

Investigating: The WiscNet NOC is currently seeing the router onsite as unreachable at this time. Please verify power and equipment at the location and report back to us for further investigation into the issue.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1 [email protected]

Resolved: Greetings,

We are seeing the equipment at 1200 North St, Rib Lake, WI 54470 is reachable again. It appears there was a power issue causing the router to go down per the information in the router.

Monitoring: Greetings,

We are seeing the equipment at 1200 North St, Rib Lake, WI 54470 is reachable again. It appears there was a power issue causing the router to go down per the information in the router.

Investigating: Greetings,

We are seeing the equipment at 1200 North St, Rib Lake, WI 54470 has gone unreachable once more. Can you please confirm the networking equipment on site has power?

Monitoring: Greetings,

We are seeing the equipment restored online at 1200 North St, Rib Lake, WI 54470. The NOC will resolve this ticket and hold for 24-hrs of monitoring. If there are any further questions or concerns please call the WiscNet NOC.

Thank you

Investigating: Greetings,

We are seeing the equipment at 1200 North St, Rib Lake, WI 54470 has gone unreachable. Can you please confirm the networking equipment on site has power?

Thank you

Resolved: Greetings,

At this time all alarms cleared and services have restored. If there are any further issues , please reach out to the NOC for assistance.

Monitoring: Greetings,

At this time all alarms cleared and services have restored. If there are any further issues , please reach out to the NOC for assistance.

Investigating: The WiscNet NOC is currently seeing multiple devices as unreachable on site. Please verify power and equipment on site as soon as possible.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1 [email protected]

Resolved: Greetings, our ticket INC0642185 is tracking an outage for Brown County Library starting 08/11/2025 09:19:03 CDT. Please have a staff member check power and equipment and reply back to us to advise if the router has power and connectivity.

Thank you. WiscNet NOC 608-442-6761

Monitoring: Greetings, our ticket INC0642185 is tracking an outage for Brown County Library starting 08/11/2025 09:19:03 CDT. Please have a staff member check power and equipment and reply back to us to advise if the router has power and connectivity.

Thank you. WiscNet NOC 608-442-6761

Investigating: Greetings, our ticket INC0642185 is tracking an outage for Brown County Library starting 08/11/2025 09:19:03 CDT. Please have a staff member check power and equipment and reply back to us to advise if the router has power and connectivity.

Thank you. WiscNet NOC 608-442-6761

Investigating: Greetings, our ticket INC0642185 is tracking an outage for Brown County Library starting 08/11/2025 09:19:03 CDT. Please have a staff member check power and equipment and reply back to us to advise if the router has power and connectivity.

Thank you. WiscNet NOC 608-442-6761

Investigating: Greetings, our ticket INC0642185 is tracking an outage for Brown County Library starting 08/11/2025 09:19:03 CDT. Please have a staff member check power and equipment and reply back to us to advise if the router has power and connectivity. Thank you.

Investigating: Greetings, our ticket INC0642185 is tracking an outage for Brown County Library starting 08/11/2025 09:19:03 CDT. Please have a staff member check power and equipment and reply back to us to advise if the router has power and connectivity. Thank you.

Investigating: Greetings, our ticket INC0642185 is tracking an outage for Brown County Library starting 08/11/2025 09:19:03 CDT. Please have a staff member check power and equipment and reply back to us to advise if the router has power and connectivity. Thank you.

Resolved: Greetings,

The NOC observed one of our hand off ports to you went down. This would be port 4 on our equipment. Please advise if you are using this port. If so, please verify that your device is connected securely to this port and has power.

Thank you,

Monitoring: Greetings,

The NOC observed one of our hand off ports to you went down. This would be port 4 on our equipment. Please advise if you are using this port. If so, please verify that your device is connected securely to this port and has power.

Thank you,

Investigating: Greetings,

The NOC observed one of our hand off ports to you went down. This would be port 4 on our equipment. Please advise if you are using this port. If so, please verify that your device is connected securely to this port and has power.

Thank you,

Resolved: Greetings,

Please be advised that we have verified that all services have been restored at this time. Please let us know if you have any further questions or issues.

Monitoring: Greetings,

Please be advised that we have verified that all services have been restored at this time. Please let us know if you have any further questions or issues.

Investigating: We are seeing the WiscNet equipment located at Lake Mills Area School District is currently unreachable, and have received your outage report as well. We are engaging the provider for further investigation.

Resolved: Greetings. WiscNet NOC sees services have restored at your site, and we are going to monitor for 24 hours during resolution. Please let us know if any services remain impacted. Thank you.

Monitoring: Greetings. WiscNet NOC sees services have restored at your site, and we are going to monitor for 24 hours during resolution. Please let us know if any services remain impacted. Thank you.

Investigating: Greetings,

Investigation determined the issue is at or near the intersection of I-94 and Hwy 37. A splay steam is an route with an ETA of 6 PM CDT.

As additional information becomes available, the NOC will update accordingly.

Investigating: Greetings,

The WiscNet NOC has received your report of a service-affecting event impacting your site since Friday night. Thank you for the call verifying that site equipment is powered on.

The NOC is engaging our engineering team for further investigation into this event.

As additional information becomes available, the NOC will update accordingly.

Investigating: Greetings,

The WiscNet NOC has received your report of a service-affecting event impacting your site since Friday night. Thank you for the call verifying that site equipment is powered on.

The NOC is engaging our engineering team for further investigation into this event.

As additional information becomes available, the NOC will update accordingly.

Investigating: Greetings,

The WiscNet NOC has received your report of a service-affecting event impacting your site since Friday night. Thank you for the call verifying that site equipment is powered on.

The NOC is engaging our engineering team for further investigation into this event.

As additional information becomes available, the NOC will update accordingly.