WiscNet Status

Monitoring: Greetings,

The NOC observed the connection to the network equipment at Laona School District restore. The NOC will resolve our ticket, and hold 24 hours for monitoring. Please contact us if you experience any further issues.

Thank you,

Monitoring: Greetings,

The NOC observed the connection to the network equipment at Laona School District restore. The NOC will resolve our ticket, and hold 24 hours for monitoring. Please contact us if you experience any further issues.

Thank you,

Investigating: Greetings,

The NOC observed connection went down to the network equipment at Laona School District. Please verify power and equipment on site and reply to the NOC regarding what was found.

Thank you,

Identified: We have received word this was planned maintenance for circuit testing, which should be completed by the end of the day. We will be monitoring, and checking back on status later this afternoon.

Investigating: We are seeing interface Te0/0/5 on the WiscNet router located at Suring School District is currently down. We are engaging the provider associated with this interface to check their circuit. In the meantime, please also verify power and cabling to the provider (Astrea) equipment on site.

Investigating: Greetings,

We have escalated with our partner - please be aware that our case is currently at the highest priority level. They report a fiber cut with no ETR. We will continue to provide additional updates as they become available.

Thank you,

Investigating: Greetings,

We have escalated with our partner - please be aware that our case is currently at the highest priority level. They report a fiber cut with no ETR. We will continue to provide additional updates as they become available.

Thank you,

Investigating: Greetings,

We have escalated with our partner - please be aware that our case is currently at the highest priority level. They report a fiber cut with no ETR. We will continue to provide additional updates as they become available.

Thank you,

Investigating: We have escalated with our partner - please be aware that our case is currently at the highest priority level. They report a fiber cut with no ETR. We will continue to provide additional updates as they become available.

Investigating: We have escalated with our partner - please be aware that our case is currently at the highest priority level. They report a fiber cut with no ETR. We will continue to provide additional updates as they become available.

Investigating: We have escalated with our partner - please be aware that our case is currently at the highest priority level. They report a fiber cut with no ETR. We will continue to provide additional updates as they become available.

Investigating: We have escalated with our partner - please be aware that our case is currently at the highest priority level. We will continue to provide additional updates as they become available.

Investigating: We have escalated with our partner - please be aware that our case is currently at the highest priority level. We will continue to provide additional updates as they become available.

Investigating: We have escalated with our partner - please be aware that our case is currently at the highest priority level. We will continue to provide additional updates as they become available.

Investigating: We have escalated with our partner - please be aware that our case is currently at the highest priority level. We will continue to provide additional updates as they become available.

Investigating: We have escalated with our partner - please be aware that our case is currently at the highest priority level. We will continue to provide additional updates as they become available.

Investigating: We have escalated with our partner - please be aware that our case is currently at the highest priority level. We will continue to provide additional updates as they become available.

Investigating: Greetings,

Our partner provider is currently scheduling a dispatch to resolve this issue on Monday August 4th. We are continuing to follow up with them to find out more details about the time of this planned dispatch.

Investigating: Greetings,

Our partner provider is currently scheduling a dispatch to resolve this issue on Monday August 4th. We are continuing to follow up with them to find out more details about the time of this planned dispatch.

Investigating: Greetings,

Our partner provider is currently scheduling a dispatch to resolve this issue on Monday August 4th. We are continuing to follow up with them to find out more details about the time of this planned dispatch.

Investigating: Greetings,

Our partner provider is currently scheduling a dispatch to resolve this issue on Monday August 4th. We are continuing to follow up with them to find out more details about the time of this planned dispatch.

Investigating: Greetings,

Our partner provider is currently scheduling a dispatch to resolve this issue on Monday August 4th. We are continuing to follow up with them to find out more details about the time of this planned dispatch.

Investigating: Greetings,

Our partner provider is currently scheduling a dispatch to resolve this issue on Monday August 4th. We are following up with them to find out more details about the time of this planned dispatch.

Investigating: Greetings,

The NOC is currently investigating the issue and will provide an update once it is available. Thank you.

Investigating: Greetings,

The NOC is currently investigating the issue and will provide an update once it is available. Thank you.

Investigating: Greetings,

The NOC is currently investigating the issue and will provide an update once it is available. Thank you.

Investigating: Greetings,

The NOC is currently investigating the issue and will provide an update once it is available. Thank you.

Investigating: Greetings,

We are still working on obtaining the precise ETA of the technician scheduled on 8/4. At this time we do not have a precise window, but once it is available we will provide this detail. Thank you.

Investigating: Greetings,

We are still working on obtaining the precise ETA of the technician scheduled on 8/4. At this time we do not have a precise window, but once it is available we will provide this detail. Thank you.

Investigating: We are still working on obtaining the precise ETA of the technician scheduled on 8/4. At this time we do not have a precise window, but once it is available we will provide this detail.

Investigating: We are still working on obtaining the precise ETA of the technician scheduled on 8/4. At this time we do not have a precise window, but once it is available we will provide this detail.

Investigating: Greetings,

A technician is being scheduled to dispatch to the site to investigate the service outage. At this time, the dispatch is scheduled to take place on 8/4. The NOC are still working to confirm the time when the technician will be on site.

Thank you, WiscNet NOC

Investigating: Greetings,

A technician is being scheduled to dispatch to the site to investigate the service outage. At this time, the dispatch is scheduled to take place on 8/4. The NOC are still working to confirm the time when the technician will be on site.

Thank you, Wiscnet noc

Investigating: Greetings,

A technician is being scheduled to dispatch to the site to investigate the service outage. At this time, the dispatch is scheduled to take place on 8/4. The NOC are still working to confirm the time when the technician will be on site.

Thank you,

Investigating: Greetings,

The NOC continues to push our partner provider for updates on the service outage. The NOC will provide further updates as information becomes available.

Thank you,

Investigating: Greetings,

The NOC continues to push our partner provider for updates on the service outage. The NOC will provide further updates as information becomes available.

Thank you,

Investigating: The WiscNet NOC is currently seeing multiple devices as unreachable on site. As the site is currently under construction NOC will hold ticket pending further updates to confirm when construction is complete.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1 [email protected]

Investigating: The WiscNet NOC is currently seeing multiple devices as unreachable on site. As the site is currently under construction NOC will hold ticket pending further updates to confirm when construction is complete.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1 [email protected]

Investigating: The WiscNet NOC is currently seeing multiple devices as unreachable on site. As the site is currently under construction NOC will hold ticket pending further updates to confirm when construction is complete.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1 [email protected]

Investigating: The WiscNet NOC is currently seeing multiple devices as unreachable on site. As the site is currently under construction NOC will hold ticket pending further updates to confirm when construction is complete.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1 [email protected]

Investigating: The WiscNet NOC is currently seeing multiple devices as unreachable on site. Please verify power and equipment on site as soon as possible.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1 [email protected]

Investigating: The WiscNet NOC is currently seeing multiple devices as unreachable on site. Please verify power and equipment on site as soon as possible.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1 [email protected]

Investigating: Greetings,

Beginning 07/15/2025 19:55:05 CDT, the Wiscnet NOC received alarms indicating that the link between your location and our upstream backbone equipment has gone down. The NOC sees the link down at this time.

Our initial findings are suggestive on ongoing work / troubleshooting efforts. In order to facilitate further investigation into this event, please advise of any ongoing work or known outages impacting your service.

Please contact the WiscNet NOC if you have any further questions.

Thank you,

WiscNet NOC 608-442-6761 option 1 [email protected]

Resolved: Greetings,

Alarms have cleared in monitoring. As there are no further issues the NOC will resolve and hold 24 hours for monitoring.

Monitoring: Greetings,

Alarms have cleared in monitoring. As there are no further issues the NOC will resolve and hold 24 hours for monitoring.

Investigating: Greetings,

Please be advised that our provider has scheduled a dispatch for tomorrow, August 4th, between 9:00 - 10:00 AM for further troubleshooting. Please ensure that the technician will have access to the site prior to arrival.

Investigating: Greetings,

Please be advised that our provider has scheduled a dispatch for tomorrow, August 4th, at 8 AM for further troubleshooting. Please ensure that the technician will have access to the site prior to arrival.

Investigating: Greetings,

Please be advised that our provider has scheduled a dispatch for tomorrow, August 4th, at 8 AM for further troubleshooting. Please ensure that the technician will have access to the site prior to arrival.

Investigating: Greetings,

Please be advised that our provider has scheduled a dispatch for tomorrow, August 4th, at 8 AM for further troubleshooting. Please ensure that the technician will have access to the site prior to arrival.

Investigating: Greetings,

Please be advised that our provider have scheduled a dispatch for tomorrow, August 4th, at 8 AM for further troubleshooting. Please ensure that the technician will have access to the site prior to arrival.

Investigating: Greetings,

Please be advised that our provider have scheduled a dispatch for tomorrow, August 4th, at 8 AM for further troubleshooting. Please ensure that the technician will have access to the site prior to arrival.

Investigating: Greetings,

Please be advised that we have received your verification of power and equipment. We will continue our investigation and provide further updates.

Investigating: We have been advised that power came back at 16:30 CT. Per our conversation on the phone, we will hold for verification of customer gear at the site, please confirm and if necessary power cycle the equipment that connects to your service.

Investigating: We have been advised that power came back at 16:30 CT. Per our conversation on the phone, we will hold for verification of customer gear at the site, please confirm and if necessary power cycle the equipment that connects to your service.

Investigating: We have been advised that power came back at 16:30 CT. Per our conversation on the phone, we will hold for verification of customer gear at the site, please confirm and if necessary power cycle the equipment that connects to your service.

Investigating: We have been advised that power came back at 16:30 CT. Per our conversation on the phone, we will hold for verification of customer gear at the site, please confirm and if necessary power cycle the equipment that connects to your service.

Investigating: We have been advised that power came back at 16:30 CT. Per our conversation on the phone, we will hold for verification of customer gear at the site, please confirm and if necessary power cycle the equipment that connects to your service.

Investigating: Greetings,

The NOC observed the connection went down to the network equipment at Whitefish Bay School District. Please verify power and equipment on site and reply to the NOC regarding what was found.

Thank you,

Investigating: Greetings,

The NOC observed the connection went down to the network equipment at Whitefish Bay School District. Please verify power and equipment on site and reply to the NOC regarding what was found.

Thank you,

Investigating: Greetings,

The NOC observed the connection went down to the network equipment at Whitefish Bay School District.

Please verify power and equipment on site and reply to the NOC regarding what was found.

Thank you, Wiscnet NOC

Investigating: Greetings,

The NOC observed the connection went down to the network equipment at Whitefish Bay School District.

Please verify power and equipment on site and reply to the NOC regarding what was found.

Thank you, Wiscnet NOC

Investigating: Greetings,

The NOC observed the connection went down to the network equipment at Whitefish Bay School District.

Please verify power and equipment on site and reply to the NOC regarding what was found.

Thank you, Wiscnet NOC

Investigating: Greetings,

The NOC observed the connection went down to the network equipment at Whitefish Bay School District. Please verify power and equipment on site and reply to the NOC regarding what was found.

Thank you,

Investigating: The network equipment is offline for Whitefish Bay School District. Please verify power to the equipment and advise of any known outages or maintenance events that may be causing this incident. Thank you.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1 [email protected]

Investigating: Greetings,

The NOC observed the connection went down to the network equipment at Whitefish Bay School District. Please verify power and equipment on site and reply to the NOC regarding what was found.

Thank you,

Investigating: Greetings,

The NOC observed the connection went down to the network equipment at Whitefish Bay School District. Please verify power and equipment on site and reply to the NOC regarding what was found.

Thank you,

Resolved: Greetings,

The WiscNet NOC continues to see service up / stable since 08/03 19:12 CDT.

This case will be held for a further 24 hours pending closure to monitor for stability.

Please contact the WiscNet NOC if you have any further questions.

Thank you,

WiscNet NOC 608-442-6761 option 1 [email protected]

Monitoring: Greetings,

The WiscNet NOC continues to see service up / stable since 08/03 19:12 CDT.

This case will be held for a further 24 hours pending closure to monitor for stability.

Please contact the WiscNet NOC if you have any further questions.

Thank you,

WiscNet NOC 608-442-6761 option 1 [email protected]

Investigating: Greetings,

The NOC continues to push our partner provider for progressive updates on the service outage. NOC seeing the circuit restored at 1922 CST. The NOC will provide further updates as information becomes available.

Thank you, WiscNet NOC

Investigating: Greetings,

The NOC continues to push our partner provider for progressive updates on the service outage. NOC seeing the circuit restored at 1922 CST. The NOC will provide further updates as information becomes available.

Thank you, WiscNet NOC

Investigating: Greetings,

The NOC continues to push our partner provider for progressive updates on the service outage. NOC seeing the circuit restored at 1922 CST. The NOC will provide further updates as information becomes available.

Thank you, WiscNet NOC

Investigating: Greetings,

The NOC continues to push our partner provider for progressive updates on the service outage. The NOC will provide further updates as information becomes available.

Thank you, WiscNet NOC

Investigating: Hello,

The NOC reached out to the provider for an update. They have advised that the ticket with their partner provider is pending diagnostics. No further update or ETR has been provided. We will continue to supply updates as they are available.

Thank you, WiscNet NOC

Investigating: Greetings,

The NOC continues to push our partner provider for progressive updates on the service outage. The NOC will provide further updates as information becomes available.

Thank you,

Investigating: Greetings,

The NOC continues to push our partner provider for progressive updates on the service outage. The NOC will provide further updates as information becomes available.

Thank you,

Investigating: Greetings,

The NOC continues to push our partner provider for progressive updates on the service outage. The NOC will provide further updates as information becomes available.

Thank you,

Investigating: Greetings,

Our engineers are currently investigating the issue and you will receive an update shortly with further information. Thank you.

Investigating: Greetings,

Our engineers are currently investigating the issue and you will receive an update shortly with further information. Thank you.

Investigating: Greetings,

The NOC continues to push our partner provider for progressive updates on the service outage. The NOC will provide further updates as information becomes available.

Thank you,

Investigating: Greetings,

The NOC continues to push our partner provider for progressive updates on the service outage. The NOC will provide further updates as information becomes available.

Thank you,

Investigating: Greetings,

The NOC continues to push our partner provider for updates on the service outage. The NOC will provide further updates as information becomes available.

Thank you,

Investigating: Greetings,

The NOC continues to push our partner provider for updates on the service outage. We apologize for any inconvenience caused by this outage. The NOC will provide further updates as information becomes available.

Thank you,

Investigating: Greetings,

The NOC continues to push our partner provider for updates on the service outage. The NOC will provide further updates as information becomes available.

Thank you,

Investigating: Greetings,

The NOC continues to push our partner provider for updates on the service outage. The NOC will provide further updates as information becomes available.

Thank you,

Resolved: Greetings,

The WiscNet NOC has identified alarms in this case as part of an ongoing issue which has been escalated to our engineering team.

Investigating: Greetings,

The WiscNet NOC has identified alarms in this case as part of an ongoing issue which has been escalated to our engineering team.

Investigating: Greetings,

The WiscNet NOC is currently seeing multiple devices as unreachable at the Peshtigo School District. Please verify power and equipment on site.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1 [email protected]

Investigating: Greetings,

The WiscNet NOC is currently seeing multiple devices as unreachable at the Peshtigo School District. Please verify power and equipment on site.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1 [email protected]

Investigating: The WiscNet NOC is currently seeing multiple devices as unreachable on site. Please verify power and equipment on site as soon as possible.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1 [email protected]

Investigating: The WiscNet NOC is currently seeing multiple devices as unreachable on site. Please verify power and equipment on site as soon as possible.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1 [email protected]

Investigating: The WiscNet NOC is currently seeing multiple devices as unreachable on site. Please verify power and equipment on site as soon as possible.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1 [email protected]

Resolved: Greetings, We are seeing alarms cleared and the issue resolved.

Monitoring: Greetings, We are seeing alarms cleared and the issue resolved.

Investigating: The WiscNet NOC update that Partner crews have found location of damanged and are actively repairing fiber cut.

At this time, no ETR is available. Further updates will be provided as they become available.

Thank you Wiscnet NOC

Investigating: The WiscNet NOC continues to work with our partner to isolate the cause of this outage. Partner crews are in the area actively determining where the outage is using OTDR testing.

At this time, no ETR is available. Further updates will be provided as they become available. Thank you

Investigating: The Wiscnet NOC continues to work with our partner to isolate the cause of this outage. At this time, no ETR is available. Further updates will be provided as they become available. Thank you

Investigating: The Wiscnet NOC continues to work with our partner to isolate the cause of this outage. At this time, no ETR is available. Further updates will be provided as they become available. Thank you

Investigating: Greetings,

The NOC are investigating a fiber event impacting our backbone links in Oshkosh. The NOC will provide further updates as information becomes available.

Thank you,

Resolved: We were advised power had to be disabled due to construction. Currently we are observing the equipment is now reachable. This ticket will be resolved in 24 hours.

Monitoring: We were advised power had to be disabled due to construction. Currently we are observing the equipment is now reachable. This ticket will be resolved in 24 hours.

Investigating: Greetings,

The NOC observed the connection went down to the network equipment at River Valley School District. Please verify power and equipment on site and reply to the NOC regarding what was found.

Thank you,

Resolved: The WiscNet NOC is seeing all alarms cleared and issue resolved.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1 [email protected]

Monitoring: The WiscNet NOC is seeing all alarms cleared and issue resolved.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1 [email protected]

Investigating: The WiscNet NOC is observing multiple member sites outages taking place currently. The investigation remains ongoing and further updates will be provided when available.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1 [email protected]

Investigating: The WiscNet NOC is observing multiple member sites outages taking place currently. The investigation remains ongoing and further updates will be provided when available.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1 [email protected]

Resolved: Greetings,

Wiscnet NOC is seeing all equipment online. This ticket will be resolved and held for 24-hrs of monitoring. If there are any questions or concerns please contact the NOC. Thank you.

Monitoring: Greetings,

Wiscnet NOC is seeing all equipment online. This ticket will be resolved and held for 24-hrs of monitoring. If there are any questions or concerns please contact the NOC. Thank you.

Identified: Greetings

Our partner provider reports they are still working on this large-scale outage. We will share any new updates as soon as they become available. We apologize for the inconvenience and appreciate your patience and understanding.

Thank you.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1 [email protected]

Identified: Greetings

Our partner provider reports they are still working on this large-scale outage. We will share any new updates as soon as they become available. We apologize for the inconvenience and appreciate your patience and understanding.

Thank you.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1 [email protected]

Identified: Our partner provider reports they are still working on this large-scale outage. There is currently no estimated time to repair.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1 [email protected]

Identified: The WiscNet NOC is currently seeing the router onsite as unreachable at this time. We have verified with our partner provider that there is a large outage in the area impacting a few other school districts as well. We continue push for regular substantial updates and we will keep you updated on the progress of restoration efforts.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1 [email protected]

Identified: The WiscNet NOC is currently seeing the router onsite as unreachable at this time. We have verified with our partner provider that there is a large outage in the area impacting a few other school districts as well. We continue push for regular substantial updates and we will keep you updated on the progress of restoration efforts.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1 [email protected]

Identified: The WiscNet NOC is currently seeing the router onsite as unreachable at this time. We have verified with our partner provider that there is a large outage in the area impacting a few other school districts as well. We continue push for regular substantial updates and we will keep you updated on the progress of restoration efforts.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1 [email protected]

Identified: The WiscNet NOC is currently seeing the router onsite as unreachable at this time. We have verified with our partner provider that there is a large outage in the area impacting a few other school districts as well. We will push for regular substantial updates and keep you updated on restoration efforts.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1 [email protected]

Identified: The WiscNet NOC is currently seeing the router onsite as unreachable at this time. We are reaching out to our partner provider and we will update you as soon as we have further details.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1 [email protected]

Identified: The WiscNet NOC is currently seeing the router onsite as unreachable at this time. Please verify power and equipment at the location and report back to us for further investigation into the issue.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1 [email protected]

Investigating: The WiscNet NOC is currently seeing the router onsite as unreachable at this time. Please verify power and equipment at the location and report back to us for further investigation into the issue.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1 [email protected]

Resolved: Greetings,

The WiscNet NOC is currently seeing the router onsite as unreachable at this time. Please verify power and equipment at the location and report back to us for further investigation into the issue.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1 [email protected]

Monitoring: Greetings,

The WiscNet NOC is currently seeing the router onsite as unreachable at this time. Please verify power and equipment at the location and report back to us for further investigation into the issue.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1 [email protected]

Monitoring: Greetings,

The WiscNet NOC is currently seeing the router onsite as unreachable at this time. Please verify power and equipment at the location and report back to us for further investigation into the issue.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1 [email protected]

Monitoring: Greetings,

The WiscNet NOC is currently seeing the router onsite as unreachable at this time. Please verify power and equipment at the location and report back to us for further investigation into the issue.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1 [email protected]

Monitoring: Greetings,

The WiscNet NOC is currently seeing the router onsite as unreachable at this time. Please verify power and equipment at the location and report back to us for further investigation into the issue.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1 [email protected]

Investigating: The WiscNet NOC is currently seeing the router onsite as unreachable at this time. Please verify power and equipment at the location and report back to us for further investigation into the issue.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1 [email protected]

Resolved: Greetings, We are now seeing alarms have cleared and issue is resolved.

Monitoring: Greetings, We are now seeing alarms have cleared and issue is resolved.

Investigating: The WiscNet NOC is currently observing multiple member site devices unreachable. To assist in our investigation we are requesting you verify power and equipment and reply back with this information.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1 [email protected]

Investigating: The WiscNet NOC is currently observing multiple member site devices unreachable. To assist in our investigation we are requesting you verify power and equipment and reply back with this information.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1 [email protected]

Monitoring: Greetings, The Wiscnet NOC confirmed all devices are up and pings reachable. This ticket will be closed the next 24hrs if no further issue.

Please feel free to reach out to the Wiscnet NOC if you have any question.

Investigating: Greetings, The Wiscnet NOC confirmed all devices are up and pings reachable. This ticket will be closed the next 24hrs if no further issue.

Please feel free to reach out to the Wiscnet NOC if you have any question.

Investigating: The WiscNet NOC is currently observing multiple member site devices unreachable. To assist in our investigation we are requesting you verify power and equipment and reply back with this information.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1 [email protected]

Investigating: The WiscNet NOC is currently observing multiple member site devices unreachable. To assist in our investigation we are requesting you verify power and equipment and reply back with this information.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1 [email protected]

Monitoring: Greetings,

The NOC saw all alarms clear and all services have restored. The NOC will resolve our ticket. If you are still having a service outage, please let us know.

Thank you,

Identified: Greetings,

The NOC has received update from local provider advising repairs have been completed. If services still remain down, recommendation has been provided to reboot your equipment or bounce your port to see if services recover. We remain on stand-by pending your response. Thank you!

Respectfully, WiscNet NOC

Identified: We have received power confirmation from all affected sites and have engaged TEACH for investigation. They confirmed they saw the circuit go down at approximately 02:07 AM CDT and have engaged their partner carrier for investigation. The NOC will continue to follow up with TEACH regularly for updates until issue is resolved.

Investigating: The WiscNet NOC is currently observing multiple member site devices unreachable. To assist in our investigation we are requesting you verify power and equipment and reply back with this information.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1 [email protected]

Investigating: The WiscNet NOC is currently observing multiple member site devices unreachable. To assist in our investigation we are requesting you verify power and equipment and reply back with this information.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1 [email protected]

Investigating: The WiscNet NOC is currently observing multiple member site devices unreachable. To assist in our investigation we are requesting you verify power and equipment and reply back with this information.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1 [email protected]

Resolved: Greetings,

We are seeing all equipment online now with no issues.

Monitoring: Greetings,

We are seeing all equipment online now with no issues.

Investigating: Greetings, The Wiscnet NOC is seeing issues with the equipment onsite and would like you to check to see if there are any issues.

Resolved: Greetings,

We are seeing all of the equipment online and no issues.

Monitoring: Greetings,

We are seeing all of the equipment online and no issues.

Investigating: Greetings.

Wiscnet NOC sees that network equipment at Tomahawk School District is unreachable at this time. We ask that you have someone go onsite and confirm power and connectivity to equipment for us, to assist us in our investigation.

Thank you, Wiscnet NOC 608-442-6761

Investigating: Greetings.

Wiscnet NOC sees that network equipment at Tomahawk School District is unreachable at this time. We ask that you have someone go onsite and confirm power and connectivity to equipment for us, to assist us in our investigation.

Thank you, Wiscnet NOC 608-442-6761

Resolved: The WiscNet NOC is now seeing the devices on site as reachable. We will resolve our ticket, and hold 24 hours for monitoring.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1 [email protected]

Monitoring: The WiscNet NOC is now seeing the devices on site as reachable. We will resolve our ticket, and hold 24 hours for monitoring.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1 [email protected]

Monitoring: Alarms have cleared in monitoring. Confirmed impacted devices are now ping reachable.

As there are no further issues the NOC will resolve and hold 24 hours for monitoring.

Investigating: Hello,

The NOC observed multiple alarms for the St. Croix Central School District. Please verify power and equipment onsite and reply back to assist with troubleshooting.

Thank you, WiscNet NOC

Investigating: Hello,

The NOC observed multiple alarms for the St. Croix Central School District. Please verify power and equipment onsite and reply back to assist with troubleshooting.

Thank you, WiscNet NOC

Investigating: Hello,

The NOC observed multiple alarms for the St. Croix Central School District. Please verify power and equipment onsite and reply back to assist with troubleshooting.

Thank you, WiscNet NOC

Investigating: Hello,

The NOC observed multiple alarms for the St. Croix Central School District. The customer was not reachable by phone. Pending customer to verify power and equipment at the site.

Thank you, WiscNet NOC

Resolved: Greetings, We are now seeing alarms cleared and issue resolved. We will be closing this ticket.

Monitoring: Greetings, We are now seeing alarms cleared and issue resolved. We will be closing this ticket.

Monitoring: Greetings, We are now seeing alarms cleared and issue resolved. We will be closing this ticket.

Investigating: The WiscNet NOC is currently seeing the router onsite as unreachable at this time. Please verify power and equipment on site and report back to us for further investigation into the issue.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1 [email protected]

Resolved: This case has closed

Monitoring: This case has closed

Monitoring: This case has closed

Monitoring: The WiscNet NOC is now seeing the devices on site as reachable. We will resolve our ticket, and hold 24 hours for monitoring.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1 [email protected]

Investigating: The WiscNet NOC is currently seeing multiple devices as unreachable on site. Please verify power and equipment on site as soon as possible.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1 [email protected]

Resolved: The WiscNet NOC is currently seeing the router onsite has restored it's connection.

The WiscNet NOC will resolve our ticket.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1 [email protected]

Monitoring: The WiscNet NOC is currently seeing the router onsite has restored it's connection.

The WiscNet NOC will resolve our ticket.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1 [email protected]

Monitoring: The WiscNet NOC is currently seeing the router onsite has restored it's connection.

The WiscNet NOC will resolve our ticket.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1 [email protected]

Monitoring: The WiscNet NOC is currently seeing the router onsite has restored it's connection.

The WiscNet NOC will resolve our ticket.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1 [email protected]

Investigating: The WiscNet NOC is currently seeing the router onsite as unreachable at this time. Please verify power and equipment at the location and report back to us for further investigation into the issue.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1 [email protected]

Resolved: Greetings,

The NOC is currently investigating the issue and will advise once an update is available.

Thank you.

Investigating: Greetings,

The NOC is currently investigating the issue and will advise once an update is available.

Thank you.

Investigating: Greetings,

The NOC is currently investigating the issue and will provide an update shortly.

Thank you.

Investigating: Greetings,

The WiscNet NOC is currently seeing the router onsite as unreachable at this time. Please verify power and equipment at the location and report back to us for further investigation into the issue.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1 [email protected]

Investigating: Greetings,

Our engineers are currently investigating the issue and you will receive an update shortly with further information. Thank you.

Investigating: The WiscNet NOC is currently seeing the router onsite as unreachable at this time. Please verify power and equipment at the location and report back to us for further investigation into the issue.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1 [email protected]

Investigating: The WiscNet NOC is currently seeing the router onsite as unreachable at this time. Please verify power and equipment at the location and report back to us for further investigation into the issue.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1 [email protected]