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Healthwise solutions disruption to utilization reporting data

Started 15 Nov 2024 14:59:38 (2 months ago), still ongoing

Incident without Impact

Investigating

Coach

EMR Modules

Content as a Service (CaaS)

We are currently investing what is preventing utilization data from loading to the reporting tool (used for utilization and administration reporting).

Updates will be provided here as they become available.

NOTE: All solutions are fully operational - this issue is impacting utilization and administration reporting for the Client Success Center, EMRm, CaaS and Coach.

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Healthwise solutions disruption to utilization reporting data

Started 15 Nov 2024 14:59:38 (2 months ago), still ongoing

Incident without Impact

Investigating

Coach

EMR Modules

Content as a Service (CaaS)

We are currently investing what is preventing utilization data from loading to the reporting tool (used for utilization and administration reporting).

Updates will be provided here as they become available.

NOTE: All solutions are fully operational - this issue is impacting utilization and administration reporting for the Client Success Center, EMRm, CaaS and Coach.

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Healthwise solutions disruption to utilization reporting data

Started 15 Nov 2024 14:59:38 (2 months ago), still ongoing

Incident without Impact

Investigating

Coach

EMR Modules

Content as a Service (CaaS)

We are currently investing what is preventing utilization data from loading to the reporting tool (used for utilization and administration reporting).

Updates will be provided here as they become available.

NOTE: All solutions are fully operational - this issue is impacting utilization and administration reporting for the Client Success Center, EMRm, CaaS and Coach.

WebMD Ignite HW Backend Services - Auth, Consumer, Campaign, Fulfillment, etc.

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Healthwise solutions disruption to utilization reporting data

Started 15 Nov 2024 14:59:38 (2 months ago), still ongoing

Incident without Impact

Investigating

Coach

EMR Modules

Content as a Service (CaaS)

We are currently investing what is preventing utilization data from loading to the reporting tool (used for utilization and administration reporting).

Updates will be provided here as they become available.

NOTE: All solutions are fully operational - this issue is impacting utilization and administration reporting for the Client Success Center, EMRm, CaaS and Coach.

WebMD Ignite Healthwise Education Module - see Advise

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WebMD Ignite Status

Real-time updates of WebMD Ignite issues and outages

WebMD Ignite status is Operational

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WebMD Ignite Content API - See HW Content Services

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WebMD Ignite Content Management - see HW Content Services

WebMD Ignite HW Content Services - iAPI, Taxonomy, Search, Content

WebMD Ignite Knowledgebase

WebMD Ignite Consumer API - see HW Backend Services

WebMD Ignite COD10

WebMD Ignite Fulfillment API - see HW Backend Services

WebMD Ignite Consumer Health Library (CHL)

WebMD Ignite Content as a Service (CaaS)

WebMD Ignite Healthwise Education Module - see Advise

WebMD Ignite Digital Experience Engine (DXE)

WebMD Ignite HealthAdvisor

WebMD Ignite HealthClips Online

WebMD Ignite Integration API - see HW Content Services

WebMD Ignite HealthHub

WebMD Ignite Ignite Growth Platform

WebMD Ignite MyHealthwise - see Advise

WebMD Ignite Reporting and Analytics - see Advise

WebMD Ignite Ignite On-Demand

WebMD Ignite Search API - see HW Content Services

WebMD Ignite Ignite on FHIR

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WebMD Ignite Taxonomy API - See HW Content Services

WebMD Ignite User Management - see Advise

WebMD Ignite WebMD TV

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