WebMD Ignite Status
Real-time updates of WebMD Ignite issues and outages
WebMD Ignite status is Operational
WebMD Ignite Coach
WebMD Ignite EMR Modules
WebMD Ignite Content as a Service (CaaS)
Active Incidents
We are currently investing what is preventing utilization data from loading to the reporting tool (used for utilization and administration reporting).
Updates will be provided here as they become available.
NOTE: All solutions are fully operational - this issue is impacting utilization and administration reporting for the Client Success Center, EMRm, CaaS and Coach.
Recently Resolved Incidents
No recent incidents
WebMD Ignite Outage Survival Guide
WebMD Ignite Components
WebMD Ignite Advise
WebMD Ignite Authorization API - see HW Backend Services
WebMD Ignite Coach
We are currently investing what is preventing utilization data from loading to the reporting tool (used for utilization and administration reporting).
Updates will be provided here as they become available.
NOTE: All solutions are fully operational - this issue is impacting utilization and administration reporting for the Client Success Center, EMRm, CaaS and Coach.
WebMD Ignite Communicate
WebMD Ignite Content Browser
WebMD Ignite Content API - See HW Content Services
WebMD Ignite Custom Content Manager (CCM)
WebMD Ignite EMR Modules
We are currently investing what is preventing utilization data from loading to the reporting tool (used for utilization and administration reporting).
Updates will be provided here as they become available.
NOTE: All solutions are fully operational - this issue is impacting utilization and administration reporting for the Client Success Center, EMRm, CaaS and Coach.
WebMD Ignite Content Management - see HW Content Services
WebMD Ignite HW Backend Services - Auth, Consumer, Campaign, Fulfillment, etc.
WebMD Ignite HW Content Services - iAPI, Taxonomy, Search, Content
WebMD Ignite Consumer API - see HW Backend Services
WebMD Ignite Knowledgebase
WebMD Ignite COD10
WebMD Ignite Fulfillment API - see HW Backend Services
WebMD Ignite Consumer Health Library (CHL)
WebMD Ignite Healthwise Education Module - see Advise
WebMD Ignite Content as a Service (CaaS)
We are currently investing what is preventing utilization data from loading to the reporting tool (used for utilization and administration reporting).
Updates will be provided here as they become available.
NOTE: All solutions are fully operational - this issue is impacting utilization and administration reporting for the Client Success Center, EMRm, CaaS and Coach.
WebMD Ignite Digital Experience Engine (DXE)
WebMD Ignite HealthAdvisor
WebMD Ignite Integration API - see HW Content Services
WebMD Ignite HealthClips Online
WebMD Ignite HealthHub
WebMD Ignite Ignite Growth Platform
WebMD Ignite MyHealthwise - see Advise
WebMD Ignite Reporting and Analytics - see Advise
WebMD Ignite Ignite On-Demand
WebMD Ignite Ignite on FHIR
WebMD Ignite Search API - see HW Content Services
WebMD Ignite Taxonomy API - See HW Content Services
WebMD Ignite Krames APIs
WebMD Ignite User Management - see Advise
WebMD Ignite WebMD TV
WebMD Ignite Alternatives
Healthie (Production)
Our fax provider, SFax, is experiencing delays of up to ~4 hours processing inbound and outbound faxes. This issue appeared to have started Monday and is ongoing. SFax is aware of the issue, and is working to resolve it. All outbound and inbound faxes will be processed, but this issue may lead to seeing faxes stuck in a "Pending" state in Healthie for longer, and to delays with receiving faxes.
