WebMD Ignite status is Operational

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WebMD Ignite Content as a Service (CaaS)

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WebMD Ignite EMR Modules

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Active Incidents

Healthwise solutions disruption to utilization reporting data
Started 15 Nov 2024 14:59:38 (5 months ago), still ongoing
Minor Incident
Investigating
EMR Modules
Content as a Service (CaaS)

We are currently investing what is preventing utilization data from loading to the reporting tool (used for utilization and administration reporting).

Updates will be provided here as they become available.

NOTE: All solutions are fully operational - this issue is impacting utilization and administration reporting for EMRm and CaaS.

Recently Resolved Incidents

No recent incidents

WebMD Ignite Outage Survival Guide

A step-by-step guide to help you survive a WebMD Ignite outage
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    WebMD Ignite Components

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    WebMD Ignite Advise

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    WebMD Ignite Authorization API - see HW Backend Services

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    WebMD Ignite Coach

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    WebMD Ignite Communicate

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    WebMD Ignite Consumer Health Library (CHL)

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    WebMD Ignite Content API - See HW Content Services

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    WebMD Ignite Content as a Service (CaaS)

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    Healthwise solutions disruption to utilization reporting data
    Started 15 Nov 2024 14:59:38 (5 months ago), still ongoing
    Minor Incident
    Investigating
    EMR Modules
    Content as a Service (CaaS)

    We are currently investing what is preventing utilization data from loading to the reporting tool (used for utilization and administration reporting).

    Updates will be provided here as they become available.

    NOTE: All solutions are fully operational - this issue is impacting utilization and administration reporting for EMRm and CaaS.

    WebMD Ignite Content Browser

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    WebMD Ignite Content Management - see HW Content Services

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    WebMD Ignite Custom Content Manager (CCM)

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    WebMD Ignite Digital Experience Engine (DXE)

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    WebMD Ignite Consumer API - see HW Backend Services

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    WebMD Ignite EMR Modules

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    Healthwise solutions disruption to utilization reporting data
    Started 15 Nov 2024 14:59:38 (5 months ago), still ongoing
    Minor Incident
    Investigating
    EMR Modules
    Content as a Service (CaaS)

    We are currently investing what is preventing utilization data from loading to the reporting tool (used for utilization and administration reporting).

    Updates will be provided here as they become available.

    NOTE: All solutions are fully operational - this issue is impacting utilization and administration reporting for EMRm and CaaS.

    WebMD Ignite COD10

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    WebMD Ignite HW Backend Services - Auth, Consumer, Campaign, Fulfillment, etc.

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    WebMD Ignite HW Content Services - iAPI, Taxonomy, Search, Content

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    WebMD Ignite Fulfillment API - see HW Backend Services

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    WebMD Ignite HealthAdvisor

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    WebMD Ignite Healthwise Education Module - see Advise

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    WebMD Ignite HealthClips Online

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    WebMD Ignite HealthHub

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    WebMD Ignite Ignite Growth Platform

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    WebMD Ignite Integration API - see HW Content Services

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    WebMD Ignite Ignite On-Demand

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    WebMD Ignite Ignite on FHIR

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    WebMD Ignite MyHealthwise - see Advise

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    WebMD Ignite Reporting and Analytics - see Advise

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    WebMD Ignite Knowledgebase

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    WebMD Ignite Krames APIs

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    WebMD Ignite Search API - see HW Content Services

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    WebMD Ignite Taxonomy API - See HW Content Services

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    WebMD Ignite WebMD TV

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    WebMD Ignite User Management - see Advise

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    Commonly Used Together