Viirtue status is Under Maintenance

Mon 26
Tue 27
Wed 28
Thu 29
Fri 30
Sat 31
Sun 1
now

Viirtue Apollo

Mon 26
Tue 27
Wed 28
Thu 29
Fri 30
Sat 31
Sun 1
now
FL2 Core Server
Mon 26
Tue 27
Wed 28
Thu 29
Fri 30
Sat 31
Sun 1
now
NJ2 Core Server
Mon 26
Tue 27
Wed 28
Thu 29
Fri 30
Sat 31
Sun 1
now
LV Core Server
Mon 26
Tue 27
Wed 28
Thu 29
Fri 30
Sat 31
Sun 1
now
LV QoS Server
Mon 26
Tue 27
Wed 28
Thu 29
Fri 30
Sat 31
Sun 1
now

Viirtue Data Centers

Mon 26
Tue 27
Wed 28
Thu 29
Fri 30
Sat 31
Sun 1
now
Las Vegas Data Center
Mon 26
Tue 27
Wed 28
Thu 29
Fri 30
Sat 31
Sun 1
now
Last updated 1 minute ago from official status page. Learn more
Stay ahead of Viirtue outages
Sign up to create a custom dashboard to monitor the services you rely on. 3,000+ services supported.

Active Incidents

Apollo - Las Vegas Datacenter Connectivity
Started 4 Apr 2025 13:45:07 (2 months ago), still ongoing
Incident without Impact
Monitoring
Las Vegas Data Center
LV Core Server

Due to network connectivity issues between the New Jersey and Las Vegas data centers, we have decided to 503 the Las Vegas core. All traffic directed to the Las Vegas core will be redirected to the Florida core. If you have any questions or concerns, please reach out to [email protected] or call 1-833-VIIRTUE

Recently Resolved Incidents

Class 4 SIP trunk core in FLorida
Started 28 May 2025 13:54:33 (5 days ago), resolved 28 May 2025 19:22:45 (5 days ago)
Major Incident
Resolved
FL SIP Trunk Cluster Core

The Class 4 SIP trunk core in Florida is unavailable at the moment. We are working to restore service there.

DNS-Related Phone Registration Issues
Started 8 May 2025 16:02:20 (25 days ago), resolved 28 May 2025 14:26:10 (5 days ago)
Maintenance
Resolved
FL2 Core Server
NJ2 Core Server

We’ve received reports from other NetSapiens providers as well as Viirtue customers suggesting that certain public DNS servers, specifically Google (8.8.8.8) and FortiGate (96.45.45.45 / 96.45.46.46), may be contributing to phone registration issues.

While we cannot confirm that changing DNS settings will fully resolve the issue, switching to your ISP’s default DNS servers may help as a troubleshooting step. If you would like to include other public DNS providers, we recommend Cloudflare (1.1.1.1) as that has been showing successful results so far. Please note that this issue appears to be related to external public DNS services and is outside of our direct control.

We are actively monitoring the situation and will provide updates as more information becomes available.

Viirtue Outage Survival Guide

A step-by-step guide to help you survive a Viirtue outage
NaN%

    Viirtue Components

    Mon 26
    Tue 27
    Wed 28
    Thu 29
    Fri 30
    Sat 31
    Sun 1
    now

    Viirtue Apollo

    Mon 26
    Tue 27
    Wed 28
    Thu 29
    Fri 30
    Sat 31
    Sun 1
    now
    Manager Portal
    Mon 26
    Tue 27
    Wed 28
    Thu 29
    Fri 30
    Sat 31
    Sun 1
    now
    API
    Mon 26
    Tue 27
    Wed 28
    Thu 29
    Fri 30
    Sat 31
    Sun 1
    now
    NJ Core Server
    Mon 26
    Tue 27
    Wed 28
    Thu 29
    Fri 30
    Sat 31
    Sun 1
    now
    FL2 Core Server
    Mon 26
    Tue 27
    Wed 28
    Thu 29
    Fri 30
    Sat 31
    Sun 1
    now
    DNS-Related Phone Registration Issues
    Started 8 May 2025 16:02:20 (25 days ago), resolved 28 May 2025 14:26:10 (5 days ago)
    Maintenance
    Resolved
    FL2 Core Server
    NJ2 Core Server

    We’ve received reports from other NetSapiens providers as well as Viirtue customers suggesting that certain public DNS servers, specifically Google (8.8.8.8) and FortiGate (96.45.45.45 / 96.45.46.46), may be contributing to phone registration issues.

    While we cannot confirm that changing DNS settings will fully resolve the issue, switching to your ISP’s default DNS servers may help as a troubleshooting step. If you would like to include other public DNS providers, we recommend Cloudflare (1.1.1.1) as that has been showing successful results so far. Please note that this issue appears to be related to external public DNS services and is outside of our direct control.

    We are actively monitoring the situation and will provide updates as more information becomes available.

    Messaging (SMS/MMS)
    Mon 26
    Tue 27
    Wed 28
    Thu 29
    Fri 30
    Sat 31
    Sun 1
    now
    WebMeetings
    Mon 26
    Tue 27
    Wed 28
    Thu 29
    Fri 30
    Sat 31
    Sun 1
    now
    Bandwidth.com Carrier Connectivity
    Mon 26
    Tue 27
    Wed 28
    Thu 29
    Fri 30
    Sat 31
    Sun 1
    now
    WebPhone
    Mon 26
    Tue 27
    Wed 28
    Thu 29
    Fri 30
    Sat 31
    Sun 1
    now
    Provisioning Server
    Mon 26
    Tue 27
    Wed 28
    Thu 29
    Fri 30
    Sat 31
    Sun 1
    now
    NJ2 Core Server
    Mon 26
    Tue 27
    Wed 28
    Thu 29
    Fri 30
    Sat 31
    Sun 1
    now
    DNS-Related Phone Registration Issues
    Started 8 May 2025 16:02:20 (25 days ago), resolved 28 May 2025 14:26:10 (5 days ago)
    Maintenance
    Resolved
    FL2 Core Server
    NJ2 Core Server

    We’ve received reports from other NetSapiens providers as well as Viirtue customers suggesting that certain public DNS servers, specifically Google (8.8.8.8) and FortiGate (96.45.45.45 / 96.45.46.46), may be contributing to phone registration issues.

    While we cannot confirm that changing DNS settings will fully resolve the issue, switching to your ISP’s default DNS servers may help as a troubleshooting step. If you would like to include other public DNS providers, we recommend Cloudflare (1.1.1.1) as that has been showing successful results so far. Please note that this issue appears to be related to external public DNS services and is outside of our direct control.

    We are actively monitoring the situation and will provide updates as more information becomes available.

    Mobile App - iOS
    Mon 26
    Tue 27
    Wed 28
    Thu 29
    Fri 30
    Sat 31
    Sun 1
    now
    Mobile App - Android
    Mon 26
    Tue 27
    Wed 28
    Thu 29
    Fri 30
    Sat 31
    Sun 1
    now
    Analytics QoS
    Mon 26
    Tue 27
    Wed 28
    Thu 29
    Fri 30
    Sat 31
    Sun 1
    now
    Recording NJ
    Mon 26
    Tue 27
    Wed 28
    Thu 29
    Fri 30
    Sat 31
    Sun 1
    now
    Redundant Carriers Connectivity
    Mon 26
    Tue 27
    Wed 28
    Thu 29
    Fri 30
    Sat 31
    Sun 1
    now
    Voicemail Transcription
    Mon 26
    Tue 27
    Wed 28
    Thu 29
    Fri 30
    Sat 31
    Sun 1
    now
    Recording FL
    Mon 26
    Tue 27
    Wed 28
    Thu 29
    Fri 30
    Sat 31
    Sun 1
    now
    LV Core Server
    Mon 26
    Tue 27
    Wed 28
    Thu 29
    Fri 30
    Sat 31
    Sun 1
    now
    Apollo - Las Vegas Datacenter Connectivity
    Started 4 Apr 2025 13:45:07 (2 months ago), still ongoing
    Incident without Impact
    Monitoring
    Las Vegas Data Center
    LV Core Server

    Due to network connectivity issues between the New Jersey and Las Vegas data centers, we have decided to 503 the Las Vegas core. All traffic directed to the Las Vegas core will be redirected to the Florida core. If you have any questions or concerns, please reach out to [email protected] or call 1-833-VIIRTUE

    Cloud Portal
    Mon 26
    Tue 27
    Wed 28
    Thu 29
    Fri 30
    Sat 31
    Sun 1
    now
    LV QoS Server
    Mon 26
    Tue 27
    Wed 28
    Thu 29
    Fri 30
    Sat 31
    Sun 1
    now
    Redundant Carrier Connectivity
    Mon 26
    Tue 27
    Wed 28
    Thu 29
    Fri 30
    Sat 31
    Sun 1
    now
    LV Recording Server
    Mon 26
    Tue 27
    Wed 28
    Thu 29
    Fri 30
    Sat 31
    Sun 1
    now

    Viirtue Zeus

    Mon 26
    Tue 27
    Wed 28
    Thu 29
    Fri 30
    Sat 31
    Sun 1
    now
    API
    Mon 26
    Tue 27
    Wed 28
    Thu 29
    Fri 30
    Sat 31
    Sun 1
    now
    Manager Portal
    Mon 26
    Tue 27
    Wed 28
    Thu 29
    Fri 30
    Sat 31
    Sun 1
    now
    FL Core Server
    Mon 26
    Tue 27
    Wed 28
    Thu 29
    Fri 30
    Sat 31
    Sun 1
    now
    NJ Core Server
    Mon 26
    Tue 27
    Wed 28
    Thu 29
    Fri 30
    Sat 31
    Sun 1
    now
    Messaging (SMS/MMS)
    Mon 26
    Tue 27
    Wed 28
    Thu 29
    Fri 30
    Sat 31
    Sun 1
    now
    WebPhone
    Mon 26
    Tue 27
    Wed 28
    Thu 29
    Fri 30
    Sat 31
    Sun 1
    now
    WebMeetings
    Mon 26
    Tue 27
    Wed 28
    Thu 29
    Fri 30
    Sat 31
    Sun 1
    now
    Provisioning Server
    Mon 26
    Tue 27
    Wed 28
    Thu 29
    Fri 30
    Sat 31
    Sun 1
    now
    bandwidth.com Carrier Connectivity
    Mon 26
    Tue 27
    Wed 28
    Thu 29
    Fri 30
    Sat 31
    Sun 1
    now
    Mobile App - iOS
    Mon 26
    Tue 27
    Wed 28
    Thu 29
    Fri 30
    Sat 31
    Sun 1
    now
    Mobile App - Android
    Mon 26
    Tue 27
    Wed 28
    Thu 29
    Fri 30
    Sat 31
    Sun 1
    now
    Analytics QoS
    Mon 26
    Tue 27
    Wed 28
    Thu 29
    Fri 30
    Sat 31
    Sun 1
    now
    Recording-Cloud
    Mon 26
    Tue 27
    Wed 28
    Thu 29
    Fri 30
    Sat 31
    Sun 1
    now
    Redundant Carriers Connectivity
    Mon 26
    Tue 27
    Wed 28
    Thu 29
    Fri 30
    Sat 31
    Sun 1
    now
    Recording FL
    Mon 26
    Tue 27
    Wed 28
    Thu 29
    Fri 30
    Sat 31
    Sun 1
    now

    Viirtue ViiBE

    Mon 26
    Tue 27
    Wed 28
    Thu 29
    Fri 30
    Sat 31
    Sun 1
    now

    Viirtue Fax

    Mon 26
    Tue 27
    Wed 28
    Thu 29
    Fri 30
    Sat 31
    Sun 1
    now

    Viirtue MobileConnect

    Mon 26
    Tue 27
    Wed 28
    Thu 29
    Fri 30
    Sat 31
    Sun 1
    now
    iOS
    Mon 26
    Tue 27
    Wed 28
    Thu 29
    Fri 30
    Sat 31
    Sun 1
    now
    Android
    Mon 26
    Tue 27
    Wed 28
    Thu 29
    Fri 30
    Sat 31
    Sun 1
    now
    Windows
    Mon 26
    Tue 27
    Wed 28
    Thu 29
    Fri 30
    Sat 31
    Sun 1
    now
    MacOS
    Mon 26
    Tue 27
    Wed 28
    Thu 29
    Fri 30
    Sat 31
    Sun 1
    now

    Viirtue Cloudflare

    Mon 26
    Tue 27
    Wed 28
    Thu 29
    Fri 30
    Sat 31
    Sun 1
    now

    Viirtue Data Centers

    Mon 26
    Tue 27
    Wed 28
    Thu 29
    Fri 30
    Sat 31
    Sun 1
    now
    Florida Data Center
    Mon 26
    Tue 27
    Wed 28
    Thu 29
    Fri 30
    Sat 31
    Sun 1
    now
    New Jersey Data Center
    Mon 26
    Tue 27
    Wed 28
    Thu 29
    Fri 30
    Sat 31
    Sun 1
    now
    Las Vegas Data Center
    Mon 26
    Tue 27
    Wed 28
    Thu 29
    Fri 30
    Sat 31
    Sun 1
    now
    Apollo - Las Vegas Datacenter Connectivity
    Started 4 Apr 2025 13:45:07 (2 months ago), still ongoing
    Incident without Impact
    Monitoring
    Las Vegas Data Center
    LV Core Server

    Due to network connectivity issues between the New Jersey and Las Vegas data centers, we have decided to 503 the Las Vegas core. All traffic directed to the Las Vegas core will be redirected to the Florida core. If you have any questions or concerns, please reach out to [email protected] or call 1-833-VIIRTUE

    Viirtue Microsoft Teams Integration

    Mon 26
    Tue 27
    Wed 28
    Thu 29
    Fri 30
    Sat 31
    Sun 1
    now
    Direct SBC Integration
    Mon 26
    Tue 27
    Wed 28
    Thu 29
    Fri 30
    Sat 31
    Sun 1
    now
    TeamMates Integration
    Mon 26
    Tue 27
    Wed 28
    Thu 29
    Fri 30
    Sat 31
    Sun 1
    now

    Viirtue SIP Trunk Cluster

    Mon 26
    Tue 27
    Wed 28
    Thu 29
    Fri 30
    Sat 31
    Sun 1
    now
    NJ SIP Trunk Cluster Core
    Mon 26
    Tue 27
    Wed 28
    Thu 29
    Fri 30
    Sat 31
    Sun 1
    now
    FL SIP Trunk Cluster Core
    Mon 26
    Tue 27
    Wed 28
    Thu 29
    Fri 30
    Sat 31
    Sun 1
    now
    Class 4 SIP trunk core in FLorida
    Started 28 May 2025 13:54:33 (5 days ago), resolved 28 May 2025 19:22:45 (5 days ago)
    Major Incident
    Resolved
    FL SIP Trunk Cluster Core

    The Class 4 SIP trunk core in Florida is unavailable at the moment. We are working to restore service there.