
Viirtue Status
Real-time updates of Viirtue issues and outages
Viirtue status is Under Maintenance
Viirtue Apollo
FL2 Core Server
NJ2 Core Server
LV Core Server
LV QoS Server
Viirtue Data Centers
Las Vegas Data Center
Active Incidents
Due to network connectivity issues between the New Jersey and Las Vegas data centers, we have decided to 503 the Las Vegas core. All traffic directed to the Las Vegas core will be redirected to the Florida core. If you have any questions or concerns, please reach out to [email protected] or call 1-833-VIIRTUE
Recently Resolved Incidents
The Class 4 SIP trunk core in Florida is unavailable at the moment. We are working to restore service there.
We’ve received reports from other NetSapiens providers as well as Viirtue customers suggesting that certain public DNS servers, specifically Google (8.8.8.8) and FortiGate (96.45.45.45 / 96.45.46.46), may be contributing to phone registration issues.
While we cannot confirm that changing DNS settings will fully resolve the issue, switching to your ISP’s default DNS servers may help as a troubleshooting step. If you would like to include other public DNS providers, we recommend Cloudflare (1.1.1.1) as that has been showing successful results so far. Please note that this issue appears to be related to external public DNS services and is outside of our direct control.
We are actively monitoring the situation and will provide updates as more information becomes available.
Viirtue Outage Survival Guide
Viirtue Components
Viirtue Apollo
Manager Portal
API
NJ Core Server
FL2 Core Server
We’ve received reports from other NetSapiens providers as well as Viirtue customers suggesting that certain public DNS servers, specifically Google (8.8.8.8) and FortiGate (96.45.45.45 / 96.45.46.46), may be contributing to phone registration issues.
While we cannot confirm that changing DNS settings will fully resolve the issue, switching to your ISP’s default DNS servers may help as a troubleshooting step. If you would like to include other public DNS providers, we recommend Cloudflare (1.1.1.1) as that has been showing successful results so far. Please note that this issue appears to be related to external public DNS services and is outside of our direct control.
We are actively monitoring the situation and will provide updates as more information becomes available.
Messaging (SMS/MMS)
WebMeetings
Bandwidth.com Carrier Connectivity
WebPhone
Provisioning Server
NJ2 Core Server
We’ve received reports from other NetSapiens providers as well as Viirtue customers suggesting that certain public DNS servers, specifically Google (8.8.8.8) and FortiGate (96.45.45.45 / 96.45.46.46), may be contributing to phone registration issues.
While we cannot confirm that changing DNS settings will fully resolve the issue, switching to your ISP’s default DNS servers may help as a troubleshooting step. If you would like to include other public DNS providers, we recommend Cloudflare (1.1.1.1) as that has been showing successful results so far. Please note that this issue appears to be related to external public DNS services and is outside of our direct control.
We are actively monitoring the situation and will provide updates as more information becomes available.
Mobile App - iOS
Mobile App - Android
Analytics QoS
Recording NJ
Redundant Carriers Connectivity
Voicemail Transcription
Recording FL
LV Core Server
Due to network connectivity issues between the New Jersey and Las Vegas data centers, we have decided to 503 the Las Vegas core. All traffic directed to the Las Vegas core will be redirected to the Florida core. If you have any questions or concerns, please reach out to [email protected] or call 1-833-VIIRTUE
Cloud Portal
LV QoS Server
Redundant Carrier Connectivity
LV Recording Server
Viirtue Zeus
API
Manager Portal
FL Core Server
NJ Core Server
Messaging (SMS/MMS)
WebPhone
WebMeetings
Provisioning Server
bandwidth.com Carrier Connectivity
Mobile App - iOS
Mobile App - Android
Analytics QoS
Recording-Cloud
Redundant Carriers Connectivity
Recording FL
Viirtue ViiBE
Viirtue Fax
Viirtue MobileConnect
iOS
Android
Windows
MacOS
Viirtue Cloudflare
Viirtue Data Centers
Florida Data Center
New Jersey Data Center
Las Vegas Data Center
Due to network connectivity issues between the New Jersey and Las Vegas data centers, we have decided to 503 the Las Vegas core. All traffic directed to the Las Vegas core will be redirected to the Florida core. If you have any questions or concerns, please reach out to [email protected] or call 1-833-VIIRTUE
Viirtue Microsoft Teams Integration
Direct SBC Integration
TeamMates Integration
Viirtue SIP Trunk Cluster
NJ SIP Trunk Cluster Core
FL SIP Trunk Cluster Core
The Class 4 SIP trunk core in Florida is unavailable at the moment. We are working to restore service there.