Vibes status is Operational

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SMS HTTP
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Platform UI
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API
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Active Incidents

No active incidents

Recently Resolved Incidents

Authentication Services Elevated Error Rate
Started 2 Jun 2025 15:38:59 (1 day ago), resolved 2 Jun 2025 15:38:59 (1 day ago)
Incident without Impact
Resolved
Platform UI
SMS HTTP
API

Starting at 7:45 AM CT an elevated error rate was observed in Vibes Authentication Services due to database replication related issues. The issue was identified by engineering and resolved with services returning to normal at 8:15 AM CT.

Vibes Platform logins, HTTP API authentication and SFTP authentication were impacted. Cached logins, previously scheduled broadcast campaigns in the Vibes Platform were not impacted. Additionally, SMPP connections were not impacted based on review of SMPP logs.

Vibes Outage Survival Guide

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    Vibes Components

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    Vibes North America Messaging

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    SMS SMPP
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    SMS HTTP
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    Authentication Services Elevated Error Rate
    Started 2 Jun 2025 15:38:59 (1 day ago), resolved 2 Jun 2025 15:38:59 (1 day ago)
    Incident without Impact
    Resolved
    Platform UI
    SMS HTTP
    API

    Starting at 7:45 AM CT an elevated error rate was observed in Vibes Authentication Services due to database replication related issues. The issue was identified by engineering and resolved with services returning to normal at 8:15 AM CT.

    Vibes Platform logins, HTTP API authentication and SFTP authentication were impacted. Cached logins, previously scheduled broadcast campaigns in the Vibes Platform were not impacted. Additionally, SMPP connections were not impacted based on review of SMPP logs.

    MMS
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    10DLC
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    Toll-Free
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    Vibes North America Platform

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    Platform UI
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    Authentication Services Elevated Error Rate
    Started 2 Jun 2025 15:38:59 (1 day ago), resolved 2 Jun 2025 15:38:59 (1 day ago)
    Incident without Impact
    Resolved
    Platform UI
    SMS HTTP
    API

    Starting at 7:45 AM CT an elevated error rate was observed in Vibes Authentication Services due to database replication related issues. The issue was identified by engineering and resolved with services returning to normal at 8:15 AM CT.

    Vibes Platform logins, HTTP API authentication and SFTP authentication were impacted. Cached logins, previously scheduled broadcast campaigns in the Vibes Platform were not impacted. Additionally, SMPP connections were not impacted based on review of SMPP logs.

    SMS
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    MMS
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    API
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    Authentication Services Elevated Error Rate
    Started 2 Jun 2025 15:38:59 (1 day ago), resolved 2 Jun 2025 15:38:59 (1 day ago)
    Incident without Impact
    Resolved
    Platform UI
    SMS HTTP
    API

    Starting at 7:45 AM CT an elevated error rate was observed in Vibes Authentication Services due to database replication related issues. The issue was identified by engineering and resolved with services returning to normal at 8:15 AM CT.

    Vibes Platform logins, HTTP API authentication and SFTP authentication were impacted. Cached logins, previously scheduled broadcast campaigns in the Vibes Platform were not impacted. Additionally, SMPP connections were not impacted based on review of SMPP logs.

    Push
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    Wallet
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    Analytics & Reporting
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    Vibes International Messaging

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    SMS Europe
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    SMS APAC
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    SMS Latin America & Mexico
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    SMS Middle East & Africa
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    Vibes EU Platform

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    Platform UI
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    SMS
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    API
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    Push
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    Wallet
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    Analytics & Reporting
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