Vibes Status

Resolved: The optimal delivery performance of Event Triggered Messages has been fully restored. All future Event Triggered Message DLRs will be processed as normal.

IMPACT: Event Triggered Message DLR non-delivery from 11/20 2:35 p.m. to 11/20 4:05 p.m. CT.

Identified: Vibes engineers have confirmed the DLR delays are specific to Event-Triggered Messages DLRs only. All other message DLRs and ACKS are unaffected Our engineers are working to restore optimal delivery performance for Event-Trigger DLRs as soon as possible. We will provide updates as they become available

Identified: Vibes is currently experiencing delayed delivery of MT DLRs and ACKs. Our engineers are working to restore optimal delivery performance for MT DLRs and ACKs as soon as possible. We will provide updates as they become available.

Resolved: The optimal delivery performance of Event Triggered Messages has been fully restored. All future Event Triggered Message DLRs will be processed as normal.

IMPACT: Event Triggered Message DLR non-delivery from 11/20 2:35 p.m. to 11/20 4:05 p.m. CT.

Identified: Vibes engineers have confirmed the DLR delays are specific to Event-Triggered Messages DLRs only. All other message DLRs and ACKS are unaffected Our engineers are working to restore optimal delivery performance for Event-Trigger DLRs as soon as possible. We will provide updates as they become available

Identified: Vibes is currently experiencing delayed delivery of MT DLRs and ACKs. Our engineers are working to restore optimal delivery performance for MT DLRs and ACKs as soon as possible. We will provide updates as they become available.

Resolved: The MMS latency on the AT&T network has been resolved. All queued messages have been delivered to the carrier network.

IMPACT: SMS and MMS message latency on AT&T from 11:45 a.m. CT to 1:32 p.m. CT.

Monitoring: Vibes has identified latency with MMS message delivery to AT&T. We will provide updates as they become available.

IMPACT: MMS message latency on AT&T. Outbound MMS messages may experience delays in being delivered.

ACTION: No action is required; all messages are being queued and will be processed at the rate the AT&T network is available to Vibes.

Resolved: The MMS latency on the AT&T network has been resolved. All queued messages have been delivered to the carrier network.

IMPACT: SMS and MMS message latency on AT&T from 11:24 a.m. CT to 7:30 p.m. CT.

Monitoring: Vibes continues to experience MMS message latency on the AT&T network. We will continue to provide updates until this issue is resolved.

Monitoring: Vibes continues to experience MMS message latency on the AT&T network. We will continue to provide updates until this issue is resolved.

Identified: Vibes has identified latency with MMS message delivery to AT&T. We will provide updates as they become available.

IMPACT: MMS message latency on AT&T. Outbound MMS messages may experience delays in being delivered.

ACTION: No action is required; all messages are being queued and will be processed at the rate the AT&T network is available to Vibes.

Resolved: The optimal delivery performance of Event Triggered Messages has been fully restored. All future Event Triggered Message DLRs will be processed as normal.

IMPACT: Event Triggered Message DLR non-delivery from 11/20 2:35 p.m. to 11/20 4:05 p.m. CT.

Identified: Vibes engineers have confirmed the DLR delays are specific to Event-Triggered Messages DLRs only. All other message DLRs and ACKS are unaffected Our engineers are working to restore optimal delivery performance for Event-Trigger DLRs as soon as possible. We will provide updates as they become available

Identified: Vibes is currently experiencing delayed delivery of MT DLRs and ACKs. Our engineers are working to restore optimal delivery performance for MT DLRs and ACKs as soon as possible. We will provide updates as they become available.

Resolved: The MMS latency on the AT&T network has been resolved. All queued messages have been delivered to the carrier network.

IMPACT: SMS and MMS message latency on AT&T from 11:45 a.m. CT to 1:32 p.m. CT.

Monitoring: Vibes has identified latency with MMS message delivery to AT&T. We will provide updates as they become available.

IMPACT: MMS message latency on AT&T. Outbound MMS messages may experience delays in being delivered.

ACTION: No action is required; all messages are being queued and will be processed at the rate the AT&T network is available to Vibes.

Resolved: The MMS latency on the AT&T network has been resolved. All queued messages have been delivered to the carrier network.

IMPACT: SMS and MMS message latency on AT&T from 11:24 a.m. CT to 7:30 p.m. CT.

Monitoring: Vibes continues to experience MMS message latency on the AT&T network. We will continue to provide updates until this issue is resolved.

Monitoring: Vibes continues to experience MMS message latency on the AT&T network. We will continue to provide updates until this issue is resolved.

Identified: Vibes has identified latency with MMS message delivery to AT&T. We will provide updates as they become available.

IMPACT: MMS message latency on AT&T. Outbound MMS messages may experience delays in being delivered.

ACTION: No action is required; all messages are being queued and will be processed at the rate the AT&T network is available to Vibes.

Resolved: Our carrier partner has resolved the SMS message latency on their network. All impacted messages have been delivered.

IMPACT: SMS message latency on French destinations from 11/18 4:59 p.m. GMT to 11/19 6:59 p.m. GMT.

Monitoring: Our carrier partners for France continue to experience SMS message latency on their network. We will continue to update you as we receive information from our partner.

Monitoring: Our carrier partners for France continue to experience SMS message latency on their network. We will continue to update you as we receive information from our partner.

Monitoring: Our carrier partners for France continue to experience SMS message latency on their network. We will continue to update you as we receive information from our partner.

Identified: Our carrier partners for France have notified us that they are experiencing issues within their messaging platform. This may affect both inbound and outbound SMS messages to the Vibes Platform for all French numbers. We are in direct contact with the carrier partner and will provide updates as they are received.

IMPACT: SMS message latency on the carrier network for France. Messages both inbound and outbound to Vibes may experience delays in being delivered.

ACTION: No action is required by you at this time. All messages are being queued by Vibes and will be processed at the rate in which the carrier network is made available to Vibes.

Resolved: Our carrier partner has resolved the SMS message latency on their network. All impacted messages have been delivered.

IMPACT: SMS message latency on French destinations from 11/18 4:59 p.m. GMT to 11/19 6:59 p.m. GMT.

Monitoring: Our carrier partners for France continue to experience SMS message latency on their network. We will continue to update you as we receive information from our partner.

Monitoring: Our carrier partners for France continue to experience SMS message latency on their network. We will continue to update you as we receive information from our partner.

Monitoring: Our carrier partners for France continue to experience SMS message latency on their network. We will continue to update you as we receive information from our partner.

Identified: Our carrier partners for France have notified us that they are experiencing issues within their messaging platform. This may affect both inbound and outbound SMS messages to the Vibes Platform for all French numbers. We are in direct contact with the carrier partner and will provide updates as they are received.

IMPACT: SMS message latency on the carrier network for France. Messages both inbound and outbound to Vibes may experience delays in being delivered.

ACTION: No action is required by you at this time. All messages are being queued by Vibes and will be processed at the rate in which the carrier network is made available to Vibes.