Vibes Status

Monitoring: Vibes continues to experience intermittent errors from our 10DLC partner on their AT&T network. We will continue to provide updates until this issue is resolved.

Monitoring: Vibes continues to experience intermittent errors from our 10DLC partner on their AT&T network. We will continue to provide updates until this issue is resolved.

Monitoring: Vibes continues to experience intermittent errors from our 10DLC partner on their AT&T network. We will continue to provide updates until this issue is resolved.

Monitoring: Vibes continues to experience intermittent errors from our 10DLC partner on their AT&T network. We will continue to provide updates until this issue is resolved

Monitoring: Vibes continues to experience intermittent errors from our 10DLC partner on their AT&T network. We will continue to provide updates until this issue is resolved.

Monitoring: Our 10DLC partner has identified that some customers are not adhering to AT&T’s 10DLC carrier throughput requirements. We are working with them to identify what Error Codes would allow customers to know if this is impacting their 10DLC traffic into AT&T. This issue is causing sporadic message errors that are not able to be retried automatically with AT&T messages on 10DLC codes. This is not for all AT&T messages on 10DLC, but any message not reaching its destination on AT&T would need to be resent. Vibes is currently in contact with the provider to ensure a full resolution.

Monitoring: Vibes continues to experience SMS message latency with our 10DLC partner on their AT&T network. We will continue to provide updates until this issue is resolved.

Monitoring: Vibes continues to experience SMS message latency with our 10DLC partner on their AT&T network. We will continue to provide updates until this issue is resolved.

Monitoring: Vibes continues to experience SMS message latency with our 10DLC partner on their AT&T network. We will continue to provide updates until this issue is resolved.

Monitoring: Vibes continues to experience SMS message latency with our 10DLC partner on their AT&T network. We will continue to provide updates until this issue is resolved.

Monitoring: Vibes continues to experience SMS message latency with our 10DLC partner on their AT&T network. We will continue to provide updates until this issue is resolved.

Monitoring: Vibes continues to experience SMS message latency with our 10DLC partner on their AT&T network. We will continue to provide updates until this issue is resolved.

Monitoring: Vibes continues to experience SMS message latency with our 10DLC partner on their AT&T network. We will continue to provide updates until this issue is resolved.

Monitoring: Vibes continues to experience SMS message latency with our 10DLC partner on their AT&T network. We will continue to provide updates until this issue is resolved.

Monitoring: Vibes continues to experience SMS message latency with our 10DLC partner on their AT&T network. We will continue to provide updates until this issue is resolved.

Monitoring: Vibes continues to experience SMS message latency with our 10DLC partner on their AT&T network. We will continue to provide updates until this issue is resolved.

Monitoring: Vibes continues to experience SMS message latency with our 10DLC partner on their AT&T network. We will continue to provide updates until this issue is resolved.

Monitoring: Vibes continues to experience SMS message latency with our 10DLC partner on their AT&T network. We will continue to provide updates until this issue is resolved.

Monitoring: Vibes continues to experience SMS message latency with our 10DLC partner on their AT&T network. We will continue to provide updates until this issue is resolved.

Monitoring: Vibes continues to experience SMS message latency with our 10DLC partner on their AT&T network. We will continue to provide updates until this issue is resolved.

Monitoring: Vibes continues to experience SMS message latency with our 10DLC partner on their AT&T network. We will continue to provide updates until this issue is resolved.

Monitoring: Vibes continues to experience SMS message latency with our 10DLC partner on their AT&T network. We will continue to provide updates until this issue is resolved.

Monitoring: Vibes continues to experience SMS message latency with our 10DLC partner on their AT&T network. We will continue to provide updates until this issue is resolved.

Monitoring: Vibes continues to experience SMS message latency with our 10DLC partner on their AT&T network. We will continue to provide updates until this issue is resolved.

Monitoring: Vibes continues to experience SMS message latency with our 10DLC partner on their AT&T network. We will continue to provide updates until this issue is resolved.

Monitoring: Vibes continues to experience SMS message latency with our 10DLC partner on their AT&T network. We will continue to provide updates until this issue is resolved.

Monitoring: Vibes continues to experience SMS message latency with our 10DLC partner on their AT&T network. We will continue to provide updates until this issue is resolved.

Identified: Vibes has identified message delivery latency to our 10DLC partner on AT&T. We will provide updates as they become available.

IMPACT: 10DLC Message latency on AT&T. Messages both inbound and outbound to Vibes may experience delays in being delivered.

ACTION: No action is required; all messages are being queued and will be processed at the rate the 10DLC network is available.

Resolved: The Vibes Platform has been fully restored. Please retry any API calls that recieved a 500 error. We have logged the issue in our incident reporting system. Our team of engineers will review the root cause and implement any necessary system changes.

IMPACT: Vibes Platform performance issue from 12:03 p.m. CT to 2:35 p.m.

Identified: Vibes has identified an issue with our Platform's performance. You may currently be experiencing intermittent errors within the Vibes Platform. Systems affected can be found below, and our engineers are working to resolve the issue as soon as possible. We will continue to update you until this issue is resolved.

Systems Impacted by this incident:

•Longer than normal Wallet save times •Intermittent 500 errors with Wallet API updates •Intermittent errors within Wallet Manager