Veracross Status

Resolved: As communicated to school point people in today’s email from our CTO, the scope of this issue is now limited to workspace functionality. Further updates about workspace availability will be published directly within Axiom, providing greater visibility for impacted users. Please refer to our CTO update for more details, and thank you for your patience as we’ve worked to address this issue.

Identified: We are continuing to work on restoring access to individual workspaces while ensuring system stability. We will provide another update by EOD tomorrow.

Identified: We continue to work on restoring access to individual workspaces. Query functionality remains fully available. We will provide another update by 5 pm Eastern (22:00 UTC).

Identified: We have implemented additional improvements, and all query functionality has now been restored, including the ability to create and save new queries. While the main Workspaces page is visible again, accessing individual workspaces will still result in an error message at this time. We will provide an update at noon ET (17:00 UTC) tomorrow.

Identified: Unfortunately, workspace-related functionality is now disabled again due to performance issues. Workspaces will not show in the workspace picker or on homepages. Additionally, new queries cannot be saved. However, existing queries are available and can be updated. We continue to make restoring functionality our top priority and will provide another update by 5 pm Eastern (22:00 UTC).

Investigating: We are currently investigating this issue.

Resolved: This incident has been resolved.

Investigating: We have identified an issue impacting the display of person record details screens. We are currently investigating this issue.

Resolved: The issue impacting Behavior & Comments records has been fully resolved. After further investigation, we determined that Student Logistics Requests were not impacted by this issue and have updated the title of this incident accordingly.

Investigating: We are currently investigating an issue impacting the access and submission of Behavior & Comments records and approval of Student Logistics Requests for a subset of users.

Resolved: As communicated to school point people in today’s email from our CTO, the scope of this issue is now limited to workspace functionality. Further updates about workspace availability will be published directly within Axiom, providing greater visibility for impacted users. Please refer to our CTO update for more details, and thank you for your patience as we’ve worked to address this issue.

Identified: We are continuing to work on restoring access to individual workspaces while ensuring system stability. We will provide another update by EOD tomorrow.

Identified: We continue to work on restoring access to individual workspaces. Query functionality remains fully available. We will provide another update by 5 pm Eastern (22:00 UTC).

Identified: We have implemented additional improvements, and all query functionality has now been restored, including the ability to create and save new queries. While the main Workspaces page is visible again, accessing individual workspaces will still result in an error message at this time. We will provide an update at noon ET (17:00 UTC) tomorrow.

Identified: Unfortunately, workspace-related functionality is now disabled again due to performance issues. Workspaces will not show in the workspace picker or on homepages. Additionally, new queries cannot be saved. However, existing queries are available and can be updated. We continue to make restoring functionality our top priority and will provide another update by 5 pm Eastern (22:00 UTC).

Investigating: We are currently investigating this issue.

Resolved: This incident has been resolved.

Investigating: We have identified an issue impacting the display of person record details screens. We are currently investigating this issue.

Resolved: The issue impacting Behavior & Comments records has been fully resolved. After further investigation, we determined that Student Logistics Requests were not impacted by this issue and have updated the title of this incident accordingly.

Investigating: We are currently investigating an issue impacting the access and submission of Behavior & Comments records and approval of Student Logistics Requests for a subset of users.

Resolved: As communicated to school point people in today’s email from our CTO, the scope of this issue is now limited to workspace functionality. Further updates about workspace availability will be published directly within Axiom, providing greater visibility for impacted users. Please refer to our CTO update for more details, and thank you for your patience as we’ve worked to address this issue.

Identified: We are continuing to work on restoring access to individual workspaces while ensuring system stability. We will provide another update by EOD tomorrow.

Identified: We continue to work on restoring access to individual workspaces. Query functionality remains fully available. We will provide another update by 5 pm Eastern (22:00 UTC).

Identified: We have implemented additional improvements, and all query functionality has now been restored, including the ability to create and save new queries. While the main Workspaces page is visible again, accessing individual workspaces will still result in an error message at this time. We will provide an update at noon ET (17:00 UTC) tomorrow.

Identified: Unfortunately, workspace-related functionality is now disabled again due to performance issues. Workspaces will not show in the workspace picker or on homepages. Additionally, new queries cannot be saved. However, existing queries are available and can be updated. We continue to make restoring functionality our top priority and will provide another update by 5 pm Eastern (22:00 UTC).

Investigating: We are currently investigating this issue.

Resolved: This incident has been resolved.

Investigating: We have identified an issue impacting the display of person record details screens. We are currently investigating this issue.

Resolved: The issue impacting Behavior & Comments records has been fully resolved. After further investigation, we determined that Student Logistics Requests were not impacted by this issue and have updated the title of this incident accordingly.

Investigating: We are currently investigating an issue impacting the access and submission of Behavior & Comments records and approval of Student Logistics Requests for a subset of users.