Technology from SAGE status is Operational

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Sciwheel
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Active Incidents

Sciwheel: Intermittent issues when sharing references, highlights and notes
Started 1 Aug 2024 16:05:54 (6 months ago), still ongoing
Minor Incident
Monitoring
Sciwheel

We're currently experiencing some issues with shared resources. Our developers are looking into the issues, in the meantime you may notice that references don't appear for collaborators in shared projects, and shared highlights/notes also may not be displayed. We apologise for any inconvenience caused and will resolve this as soon as we can.

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    Sciwheel
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    Sciwheel: Intermittent issues when sharing references, highlights and notes
    Started 1 Aug 2024 16:05:54 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    Sciwheel

    We're currently experiencing some issues with shared resources. Our developers are looking into the issues, in the meantime you may notice that references don't appear for collaborators in shared projects, and shared highlights/notes also may not be displayed. We apologise for any inconvenience caused and will resolve this as soon as we can.

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    Eventbrite Web Site

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    Site Unavailable
    Started 30 Sep 2024 10:22:00 (4 months ago), still ongoing
    Critical Incident
    Investigating
    Web Site

    We are currently investigating this issue.

    Eventbrite Webhook Delivery

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    Consumer reporting and Webhook notification delays
    Started 15 Jan 2025 20:43:31 (2 days ago), still ongoing
    Minor Incident
    Monitoring
    Webhook Delivery

    Our engineering team is actively investigating an issue causing delays in Creator reporting data and webhook notifications used by our API users. We appreciate your patience as we work to resolve this as quickly as possible.

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    Payroll Hub
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    We’ve identified an issue with our Payroll hub service
    Started 10 Nov 2024 07:13:11 (2 months ago), still ongoing
    Major Incident
    Identified
    Payroll Hub

    We confirm there is a problem with our Payroll hub service and we’re working to resolve it.

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