PowerSchool Products status is Operational

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HOST13
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HOST36
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PowerSchool Products PowerSchool SIS

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Chat
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Phone Support
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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

Atrieve - Customers are unable to access Atrieve on Host BC37 & Host SK36
Started 25 May 2025 15:46:02 (2 months ago), still ongoing
Critical Incident
Investigating
HOST13
HOST36

We are investigating reports of Customers are facing issues accessing Atrieve. We are working diligently to mitigate the issue being reported and will continue to provide regular updates as we progress towards a resolution.

Recently Resolved Incidents

Powerschool SIS - Extended Change for OS Patching for PS SIS US East environment.
Started 13 Jul 2025 17:15:38 (2 days ago), resolved 14 Jul 2025 16:39:53 (24 hours ago)
Critical Incident
Resolved
PowerSchool SIS

We are investigating delays in the scheduled OS patching for the PS SIS US East environment. Services may be temporarily unavailable for some customers during this time.

Our teams are working to resolve the issue and restore full functionality. Further updates will be shared as they become available.

Talk Desk calls and chat is down.
Started 9 Jul 2025 22:28:01 (6 days ago), resolved 10 Jul 2025 19:59:25 (5 days ago)
Critical Incident
Resolved
Chat
Phone Support

We are currently experiencing an issue where multiple support engineers are unable to log in to the Talkdesk application for both calls and chats. Upon investigation, we have confirmed that this is a nationwide issue acknowledged by the Talkdesk vendor. We are closely monitoring the situation and will provide updates as more information becomes available.

PowerSchool Products Outage Survival Guide

A step-by-step guide to help you survive a PowerSchool Products outage
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    PowerSchool Products Components

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    PowerSchool Products Allovue

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    Allovue Allocate
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    Allovue Budget
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    Allovue Manage
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    PowerSchool Products Analytics & Insights

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    PowerSchool Products Attendance Intervention Suite

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    PowerSchool Products Behavior Support

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    PowerSchool Products Atrieve

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    ADS04
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    ADS03
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    ADS05
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    ADS06
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    ADS07
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    ADS08
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    HOST02
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    HOST03
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    HOST04
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    HOST05
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    HOST06
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    HOST07
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    HOST08
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    HOST11
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    HOST12
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    HOST13
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    now
    Atrieve - Customers are unable to access Atrieve on Host BC37 & Host SK36
    Started 25 May 2025 15:46:02 (2 months ago), still ongoing
    Critical Incident
    Investigating
    HOST13
    HOST36

    We are investigating reports of Customers are facing issues accessing Atrieve. We are working diligently to mitigate the issue being reported and will continue to provide regular updates as we progress towards a resolution.

    HOST31
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    HOST32
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    HOST33
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    HOST34
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    HOST35
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    HOST36
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    Atrieve - Customers are unable to access Atrieve on Host BC37 & Host SK36
    Started 25 May 2025 15:46:02 (2 months ago), still ongoing
    Critical Incident
    Investigating
    HOST13
    HOST36

    We are investigating reports of Customers are facing issues accessing Atrieve. We are working diligently to mitigate the issue being reported and will continue to provide regular updates as we progress towards a resolution.

    PowerSchool Products BusinessPlus

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    PowerSchool Products Cognos Reporting

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    PowerSchool Products Connected Intelligence K-12

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    PowerSchool Products Connected Intelligence P20W

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    PowerSchool Products Curriculum & Instruction

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    PowerSchool Products Document Cloud (US & Canada)

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    Document Delivery US
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    Document Signature US
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    Document Management US
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    Document Delivery Canada
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    Document Signature Canada
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    Document Management Canada
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    Document Library
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    PowerSchool Products eFinancePlus

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    PowerSchool Products Enrollment

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    PowerSchool Products Enrollment Express/ECollect

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    PowerSchool Products MyPowerHub

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    PowerSchool Products Naviance

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    PowerSchool Products Performance Matters

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    PowerSchool Products PowerPack

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    Early Warning System (EWS)
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    now
    Enhanced PowerLunch
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    Flex Mailer
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    Locker Management
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    Service Manager
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    Student Alert Management
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    Web Reports
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    Utility Dashboard
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    PowerSchool Products PowerSchool eSchoolPlus SIS

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    PowerSchool Products PowerSchool SIS

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    Powerschool SIS - Extended Change for OS Patching for PS SIS US East environment.
    Started 13 Jul 2025 17:15:38 (2 days ago), resolved 14 Jul 2025 16:39:53 (24 hours ago)
    Critical Incident
    Resolved
    PowerSchool SIS

    We are investigating delays in the scheduled OS patching for the PS SIS US East environment. Services may be temporarily unavailable for some customers during this time.

    Our teams are working to resolve the issue and restore full functionality. Further updates will be shared as they become available.

    PowerSchool Products PowerSchool Trillium SIS

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    Schoology Canada
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    PowerSchool Products Schoology Learning

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    Schoology
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    PowerSchool Products SchoolMessenger

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    SchoolMessenger CustomApp
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    SchoolMessenger Communicate
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    SchoolMessenger PermissionClick
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    SchoolMessenger Presence
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    SchoolMessenger K-12 Social
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    PowerSchool Products Special Programs

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    PowerSchool Products Unified Talent

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    Applicant Tracking
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    Applicant Tracking Enterprise
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    Candidate Assessment
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    Coaching & Mentoring
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    Employee Records
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    Perform
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    Perform Enterprise
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    Professional Learning
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    SchoolSpring Job Board
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    now
    SmartFind Express (Absence Management)
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    PowerSchool Products Support Tools

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    PowerSchool Community
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    Chat
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    now
    Talk Desk calls and chat is down.
    Started 9 Jul 2025 22:28:01 (6 days ago), resolved 10 Jul 2025 19:59:25 (5 days ago)
    Critical Incident
    Resolved
    Chat
    Phone Support

    We are currently experiencing an issue where multiple support engineers are unable to log in to the Talkdesk application for both calls and chats. Upon investigation, we have confirmed that this is a nationwide issue acknowledged by the Talkdesk vendor. We are closely monitoring the situation and will provide updates as more information becomes available.

    Case Portal
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    Phone Support
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    Talk Desk calls and chat is down.
    Started 9 Jul 2025 22:28:01 (6 days ago), resolved 10 Jul 2025 19:59:25 (5 days ago)
    Critical Incident
    Resolved
    Chat
    Phone Support

    We are currently experiencing an issue where multiple support engineers are unable to log in to the Talkdesk application for both calls and chats. Upon investigation, we have confirmed that this is a nationwide issue acknowledged by the Talkdesk vendor. We are closely monitoring the situation and will provide updates as more information becomes available.