PowerSchool Products status is Operational

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HOST08
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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

Atrieve Errors - Running reports, accessing attachments, uploads, downloads and other application errors
Started 10 Jan 2025 14:27:54 (8 days ago), still ongoing
Minor Incident
Monitoring
HOST02
HOST03
HOST04
HOST05
HOST06
More...

We are currently receiving reports that Atrieve-generated reports are resulting in a "404 - File or Directory Not Found" error. Our Escalations Team is actively investigating the issue. We will keep you updated on any progress or resolutions.

Atrieve Performance - End users are experiencing degradation when using Atrieve Web, the Atrieve Portal, Document Storage and Scanning
Started 6 Jan 2025 19:47:26 (11 days ago), still ongoing
Critical Incident
Monitoring
HOST02
HOST03
HOST04
HOST05
HOST06
More...

We have received reports and have verified that users of AtrieveWeb are experiencing degradation and delays when working in the application. Our teams are currently investigating this incident.

Naviance PSAT Import file format changes from College Board
Started 14 Nov 2024 16:42:54 (2 months ago), still ongoing
Minor Incident
Monitoring
Naviance

The Team is aware of the changes College Board has made to the PSAT scores import file and is working quickly to adjust the Scores Import to adapt to these changes.

Recently Resolved Incidents

Network Errors when logging into Schoolspring
Started 13 Jan 2025 21:28:28 (4 days ago), resolved 14 Jan 2025 22:10:20 (3 days ago)
Major Incident
Resolved
Applicant Tracking
SchoolSpring Job Board

We are currently investigating intermittent login errors when users access the Schoolspring site. Users may receive an extended delay in accessing the page or receive a Bad Gateway error when logging in.

PowerSchool Products Outage Survival Guide

A step-by-step guide to help you survive a PowerSchool Products outage
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    PowerSchool Products Components

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    PowerSchool Products Allovue

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    Allovue Allocate
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    Allovue Budget
    Sat 11
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    Allovue Manage
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    PowerSchool Products Analytics & Insights

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    now

    PowerSchool Products Atrieve

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    now
    ADS04
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    ADS03
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    ADS05
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    ADS06
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    ADS07
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    ADS08
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    now
    HOST02
    Sat 11
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    now
    Atrieve Performance - End users are experiencing degradation when using Atrieve Web, the Atrieve Portal, Document Storage and Scanning
    Started 6 Jan 2025 19:47:26 (11 days ago), still ongoing
    Critical Incident
    Monitoring
    HOST02
    HOST03
    HOST04
    HOST05
    HOST06
    More...

    We have received reports and have verified that users of AtrieveWeb are experiencing degradation and delays when working in the application. Our teams are currently investigating this incident.

    Atrieve Errors - Running reports, accessing attachments, uploads, downloads and other application errors
    Started 10 Jan 2025 14:27:54 (8 days ago), still ongoing
    Minor Incident
    Monitoring
    HOST02
    HOST03
    HOST04
    HOST05
    HOST06
    More...

    We are currently receiving reports that Atrieve-generated reports are resulting in a "404 - File or Directory Not Found" error. Our Escalations Team is actively investigating the issue. We will keep you updated on any progress or resolutions.

    HOST03
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    Atrieve Performance - End users are experiencing degradation when using Atrieve Web, the Atrieve Portal, Document Storage and Scanning
    Started 6 Jan 2025 19:47:26 (11 days ago), still ongoing
    Critical Incident
    Monitoring
    HOST02
    HOST03
    HOST04
    HOST05
    HOST06
    More...

    We have received reports and have verified that users of AtrieveWeb are experiencing degradation and delays when working in the application. Our teams are currently investigating this incident.

    Atrieve Errors - Running reports, accessing attachments, uploads, downloads and other application errors
    Started 10 Jan 2025 14:27:54 (8 days ago), still ongoing
    Minor Incident
    Monitoring
    HOST02
    HOST03
    HOST04
    HOST05
    HOST06
    More...

    We are currently receiving reports that Atrieve-generated reports are resulting in a "404 - File or Directory Not Found" error. Our Escalations Team is actively investigating the issue. We will keep you updated on any progress or resolutions.

    HOST04
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    Atrieve Performance - End users are experiencing degradation when using Atrieve Web, the Atrieve Portal, Document Storage and Scanning
    Started 6 Jan 2025 19:47:26 (11 days ago), still ongoing
    Critical Incident
    Monitoring
    HOST02
    HOST03
    HOST04
    HOST05
    HOST06
    More...

    We have received reports and have verified that users of AtrieveWeb are experiencing degradation and delays when working in the application. Our teams are currently investigating this incident.

    Atrieve Errors - Running reports, accessing attachments, uploads, downloads and other application errors
    Started 10 Jan 2025 14:27:54 (8 days ago), still ongoing
    Minor Incident
    Monitoring
    HOST02
    HOST03
    HOST04
    HOST05
    HOST06
    More...

    We are currently receiving reports that Atrieve-generated reports are resulting in a "404 - File or Directory Not Found" error. Our Escalations Team is actively investigating the issue. We will keep you updated on any progress or resolutions.

    HOST05
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    Atrieve Performance - End users are experiencing degradation when using Atrieve Web, the Atrieve Portal, Document Storage and Scanning
    Started 6 Jan 2025 19:47:26 (11 days ago), still ongoing
    Critical Incident
    Monitoring
    HOST02
    HOST03
    HOST04
    HOST05
    HOST06
    More...

    We have received reports and have verified that users of AtrieveWeb are experiencing degradation and delays when working in the application. Our teams are currently investigating this incident.

    Atrieve Errors - Running reports, accessing attachments, uploads, downloads and other application errors
    Started 10 Jan 2025 14:27:54 (8 days ago), still ongoing
    Minor Incident
    Monitoring
    HOST02
    HOST03
    HOST04
    HOST05
    HOST06
    More...

    We are currently receiving reports that Atrieve-generated reports are resulting in a "404 - File or Directory Not Found" error. Our Escalations Team is actively investigating the issue. We will keep you updated on any progress or resolutions.

    HOST06
    Sat 11
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    Mon 13
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    now
    Atrieve Performance - End users are experiencing degradation when using Atrieve Web, the Atrieve Portal, Document Storage and Scanning
    Started 6 Jan 2025 19:47:26 (11 days ago), still ongoing
    Critical Incident
    Monitoring
    HOST02
    HOST03
    HOST04
    HOST05
    HOST06
    More...

    We have received reports and have verified that users of AtrieveWeb are experiencing degradation and delays when working in the application. Our teams are currently investigating this incident.

    Atrieve Errors - Running reports, accessing attachments, uploads, downloads and other application errors
    Started 10 Jan 2025 14:27:54 (8 days ago), still ongoing
    Minor Incident
    Monitoring
    HOST02
    HOST03
    HOST04
    HOST05
    HOST06
    More...

    We are currently receiving reports that Atrieve-generated reports are resulting in a "404 - File or Directory Not Found" error. Our Escalations Team is actively investigating the issue. We will keep you updated on any progress or resolutions.

    HOST07
    Sat 11
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    Wed 15
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    now
    Atrieve Performance - End users are experiencing degradation when using Atrieve Web, the Atrieve Portal, Document Storage and Scanning
    Started 6 Jan 2025 19:47:26 (11 days ago), still ongoing
    Critical Incident
    Monitoring
    HOST02
    HOST03
    HOST04
    HOST05
    HOST06
    More...

    We have received reports and have verified that users of AtrieveWeb are experiencing degradation and delays when working in the application. Our teams are currently investigating this incident.

    Atrieve Errors - Running reports, accessing attachments, uploads, downloads and other application errors
    Started 10 Jan 2025 14:27:54 (8 days ago), still ongoing
    Minor Incident
    Monitoring
    HOST02
    HOST03
    HOST04
    HOST05
    HOST06
    More...

    We are currently receiving reports that Atrieve-generated reports are resulting in a "404 - File or Directory Not Found" error. Our Escalations Team is actively investigating the issue. We will keep you updated on any progress or resolutions.

    HOST08
    Sat 11
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    now
    Atrieve Performance - End users are experiencing degradation when using Atrieve Web, the Atrieve Portal, Document Storage and Scanning
    Started 6 Jan 2025 19:47:26 (11 days ago), still ongoing
    Critical Incident
    Monitoring
    HOST02
    HOST03
    HOST04
    HOST05
    HOST06
    More...

    We have received reports and have verified that users of AtrieveWeb are experiencing degradation and delays when working in the application. Our teams are currently investigating this incident.

    Atrieve Errors - Running reports, accessing attachments, uploads, downloads and other application errors
    Started 10 Jan 2025 14:27:54 (8 days ago), still ongoing
    Minor Incident
    Monitoring
    HOST02
    HOST03
    HOST04
    HOST05
    HOST06
    More...

    We are currently receiving reports that Atrieve-generated reports are resulting in a "404 - File or Directory Not Found" error. Our Escalations Team is actively investigating the issue. We will keep you updated on any progress or resolutions.

    HOST11
    Sat 11
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    Thu 16
    Fri 17
    now
    Atrieve Performance - End users are experiencing degradation when using Atrieve Web, the Atrieve Portal, Document Storage and Scanning
    Started 6 Jan 2025 19:47:26 (11 days ago), still ongoing
    Critical Incident
    Monitoring
    HOST02
    HOST03
    HOST04
    HOST05
    HOST06
    More...

    We have received reports and have verified that users of AtrieveWeb are experiencing degradation and delays when working in the application. Our teams are currently investigating this incident.

    Atrieve Errors - Running reports, accessing attachments, uploads, downloads and other application errors
    Started 10 Jan 2025 14:27:54 (8 days ago), still ongoing
    Minor Incident
    Monitoring
    HOST02
    HOST03
    HOST04
    HOST05
    HOST06
    More...

    We are currently receiving reports that Atrieve-generated reports are resulting in a "404 - File or Directory Not Found" error. Our Escalations Team is actively investigating the issue. We will keep you updated on any progress or resolutions.

    HOST12
    Sat 11
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    now
    Atrieve Performance - End users are experiencing degradation when using Atrieve Web, the Atrieve Portal, Document Storage and Scanning
    Started 6 Jan 2025 19:47:26 (11 days ago), still ongoing
    Critical Incident
    Monitoring
    HOST02
    HOST03
    HOST04
    HOST05
    HOST06
    More...

    We have received reports and have verified that users of AtrieveWeb are experiencing degradation and delays when working in the application. Our teams are currently investigating this incident.

    Atrieve Errors - Running reports, accessing attachments, uploads, downloads and other application errors
    Started 10 Jan 2025 14:27:54 (8 days ago), still ongoing
    Minor Incident
    Monitoring
    HOST02
    HOST03
    HOST04
    HOST05
    HOST06
    More...

    We are currently receiving reports that Atrieve-generated reports are resulting in a "404 - File or Directory Not Found" error. Our Escalations Team is actively investigating the issue. We will keep you updated on any progress or resolutions.

    HOST13
    Sat 11
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    Thu 16
    Fri 17
    now
    Atrieve Errors - Running reports, accessing attachments, uploads, downloads and other application errors
    Started 10 Jan 2025 14:27:54 (8 days ago), still ongoing
    Minor Incident
    Monitoring
    HOST02
    HOST03
    HOST04
    HOST05
    HOST06
    More...

    We are currently receiving reports that Atrieve-generated reports are resulting in a "404 - File or Directory Not Found" error. Our Escalations Team is actively investigating the issue. We will keep you updated on any progress or resolutions.

    HOST31
    Sat 11
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    now
    Atrieve Performance - End users are experiencing degradation when using Atrieve Web, the Atrieve Portal, Document Storage and Scanning
    Started 6 Jan 2025 19:47:26 (11 days ago), still ongoing
    Critical Incident
    Monitoring
    HOST02
    HOST03
    HOST04
    HOST05
    HOST06
    More...

    We have received reports and have verified that users of AtrieveWeb are experiencing degradation and delays when working in the application. Our teams are currently investigating this incident.

    Atrieve Errors - Running reports, accessing attachments, uploads, downloads and other application errors
    Started 10 Jan 2025 14:27:54 (8 days ago), still ongoing
    Minor Incident
    Monitoring
    HOST02
    HOST03
    HOST04
    HOST05
    HOST06
    More...

    We are currently receiving reports that Atrieve-generated reports are resulting in a "404 - File or Directory Not Found" error. Our Escalations Team is actively investigating the issue. We will keep you updated on any progress or resolutions.

    HOST32
    Sat 11
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    now
    Atrieve Performance - End users are experiencing degradation when using Atrieve Web, the Atrieve Portal, Document Storage and Scanning
    Started 6 Jan 2025 19:47:26 (11 days ago), still ongoing
    Critical Incident
    Monitoring
    HOST02
    HOST03
    HOST04
    HOST05
    HOST06
    More...

    We have received reports and have verified that users of AtrieveWeb are experiencing degradation and delays when working in the application. Our teams are currently investigating this incident.

    Atrieve Errors - Running reports, accessing attachments, uploads, downloads and other application errors
    Started 10 Jan 2025 14:27:54 (8 days ago), still ongoing
    Minor Incident
    Monitoring
    HOST02
    HOST03
    HOST04
    HOST05
    HOST06
    More...

    We are currently receiving reports that Atrieve-generated reports are resulting in a "404 - File or Directory Not Found" error. Our Escalations Team is actively investigating the issue. We will keep you updated on any progress or resolutions.

    HOST33
    Sat 11
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    now
    Atrieve Performance - End users are experiencing degradation when using Atrieve Web, the Atrieve Portal, Document Storage and Scanning
    Started 6 Jan 2025 19:47:26 (11 days ago), still ongoing
    Critical Incident
    Monitoring
    HOST02
    HOST03
    HOST04
    HOST05
    HOST06
    More...

    We have received reports and have verified that users of AtrieveWeb are experiencing degradation and delays when working in the application. Our teams are currently investigating this incident.

    Atrieve Errors - Running reports, accessing attachments, uploads, downloads and other application errors
    Started 10 Jan 2025 14:27:54 (8 days ago), still ongoing
    Minor Incident
    Monitoring
    HOST02
    HOST03
    HOST04
    HOST05
    HOST06
    More...

    We are currently receiving reports that Atrieve-generated reports are resulting in a "404 - File or Directory Not Found" error. Our Escalations Team is actively investigating the issue. We will keep you updated on any progress or resolutions.

    HOST34
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    now
    Atrieve Performance - End users are experiencing degradation when using Atrieve Web, the Atrieve Portal, Document Storage and Scanning
    Started 6 Jan 2025 19:47:26 (11 days ago), still ongoing
    Critical Incident
    Monitoring
    HOST02
    HOST03
    HOST04
    HOST05
    HOST06
    More...

    We have received reports and have verified that users of AtrieveWeb are experiencing degradation and delays when working in the application. Our teams are currently investigating this incident.

    Atrieve Errors - Running reports, accessing attachments, uploads, downloads and other application errors
    Started 10 Jan 2025 14:27:54 (8 days ago), still ongoing
    Minor Incident
    Monitoring
    HOST02
    HOST03
    HOST04
    HOST05
    HOST06
    More...

    We are currently receiving reports that Atrieve-generated reports are resulting in a "404 - File or Directory Not Found" error. Our Escalations Team is actively investigating the issue. We will keep you updated on any progress or resolutions.

    HOST35
    Sat 11
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    now
    Atrieve Performance - End users are experiencing degradation when using Atrieve Web, the Atrieve Portal, Document Storage and Scanning
    Started 6 Jan 2025 19:47:26 (11 days ago), still ongoing
    Critical Incident
    Monitoring
    HOST02
    HOST03
    HOST04
    HOST05
    HOST06
    More...

    We have received reports and have verified that users of AtrieveWeb are experiencing degradation and delays when working in the application. Our teams are currently investigating this incident.

    Atrieve Errors - Running reports, accessing attachments, uploads, downloads and other application errors
    Started 10 Jan 2025 14:27:54 (8 days ago), still ongoing
    Minor Incident
    Monitoring
    HOST02
    HOST03
    HOST04
    HOST05
    HOST06
    More...

    We are currently receiving reports that Atrieve-generated reports are resulting in a "404 - File or Directory Not Found" error. Our Escalations Team is actively investigating the issue. We will keep you updated on any progress or resolutions.

    HOST36
    Sat 11
    Sun 12
    Mon 13
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    Wed 15
    Thu 16
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    now
    Atrieve Performance - End users are experiencing degradation when using Atrieve Web, the Atrieve Portal, Document Storage and Scanning
    Started 6 Jan 2025 19:47:26 (11 days ago), still ongoing
    Critical Incident
    Monitoring
    HOST02
    HOST03
    HOST04
    HOST05
    HOST06
    More...

    We have received reports and have verified that users of AtrieveWeb are experiencing degradation and delays when working in the application. Our teams are currently investigating this incident.

    Atrieve Errors - Running reports, accessing attachments, uploads, downloads and other application errors
    Started 10 Jan 2025 14:27:54 (8 days ago), still ongoing
    Minor Incident
    Monitoring
    HOST02
    HOST03
    HOST04
    HOST05
    HOST06
    More...

    We are currently receiving reports that Atrieve-generated reports are resulting in a "404 - File or Directory Not Found" error. Our Escalations Team is actively investigating the issue. We will keep you updated on any progress or resolutions.

    PowerSchool Products Attendance Intervention Suite

    Sat 11
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    now

    PowerSchool Products Behavior Support

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    now

    PowerSchool Products BusinessPlus

    Sat 11
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    now

    PowerSchool Products Cognos Reporting

    Sat 11
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    now

    PowerSchool Products Connected Intelligence K-12

    Sat 11
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    now

    PowerSchool Products Connected Intelligence P20W

    Sat 11
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    now

    PowerSchool Products Curriculum & Instruction

    Sat 11
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    now

    PowerSchool Products Document Cloud (US & Canada)

    Sat 11
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    now
    Document Delivery US
    Sat 11
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    Document Signature US
    Sat 11
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    Document Management US
    Sat 11
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    Document Delivery Canada
    Sat 11
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    Document Signature Canada
    Sat 11
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    Document Management Canada
    Sat 11
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    Document Library
    Sat 11
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    now

    PowerSchool Products eFinancePlus

    Sat 11
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    now

    PowerSchool Products Enrollment

    Sat 11
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    Mon 13
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    now

    PowerSchool Products Enrollment Express/ECollect

    Sat 11
    Sun 12
    Mon 13
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    now

    PowerSchool Products MyPowerHub

    Sat 11
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    now

    PowerSchool Products Naviance

    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    Naviance PSAT Import file format changes from College Board
    Started 14 Nov 2024 16:42:54 (2 months ago), still ongoing
    Minor Incident
    Monitoring
    Naviance

    The Team is aware of the changes College Board has made to the PSAT scores import file and is working quickly to adjust the Scores Import to adapt to these changes.

    PowerSchool Products Performance Matters

    Sat 11
    Sun 12
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    now

    PowerSchool Products PowerPack

    Sat 11
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    now
    Early Warning System (EWS)
    Sat 11
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    now
    Enhanced PowerLunch
    Sat 11
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    now
    Flex Mailer
    Sat 11
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    now
    Locker Management
    Sat 11
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    now
    Service Manager
    Sat 11
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    now
    Student Alert Management
    Sat 11
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    now
    Web Reports
    Sat 11
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    now
    Utility Dashboard
    Sat 11
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    now

    PowerSchool Products PowerSchool Community

    Sat 11
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    now

    PowerSchool Products PowerSchool eSchoolPlus SIS

    Sat 11
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    now
    Schoology Canada
    Sat 11
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    now

    PowerSchool Products PowerSchool SIS

    Sat 11
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    now

    PowerSchool Products PowerSchool Trillium SIS

    Sat 11
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    now

    PowerSchool Products Schoology Learning

    Sat 11
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    now
    Schoology
    Sat 11
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    now

    PowerSchool Products SchoolMessenger

    Sat 11
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    now
    SchoolMessenger CustomApp
    Sat 11
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    Mon 13
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    now
    SchoolMessenger Communicate
    Sat 11
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    now
    SchoolMessenger PermissionClick
    Sat 11
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    Fri 17
    now
    SchoolMessenger Presence
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    SchoolMessenger K-12 Social
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now

    PowerSchool Products Special Programs

    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now

    PowerSchool Products Unified Talent

    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    Applicant Tracking
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    Network Errors when logging into Schoolspring
    Started 13 Jan 2025 21:28:28 (4 days ago), resolved 14 Jan 2025 22:10:20 (3 days ago)
    Major Incident
    Resolved
    Applicant Tracking
    SchoolSpring Job Board

    We are currently investigating intermittent login errors when users access the Schoolspring site. Users may receive an extended delay in accessing the page or receive a Bad Gateway error when logging in.

    Applicant Tracking Enterprise
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    Candidate Assessment
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    Coaching and Mentoring
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    Employee Records
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    Perform
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    Perform Enterprise
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    Professional Learning
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    SchoolSpring Job Board
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    Network Errors when logging into Schoolspring
    Started 13 Jan 2025 21:28:28 (4 days ago), resolved 14 Jan 2025 22:10:20 (3 days ago)
    Major Incident
    Resolved
    Applicant Tracking
    SchoolSpring Job Board

    We are currently investigating intermittent login errors when users access the Schoolspring site. Users may receive an extended delay in accessing the page or receive a Bad Gateway error when logging in.

    SmartFind Express (Absence Management)
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now