PowerSchool Products Status

PowerSchool Products Status

Real-time updates of PowerSchool Products issues and outages

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PowerSchool Products status is Under Maintenance

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PowerSchool Products Naviance

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PowerSchool Products PowerSchool SIS

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Active Incidents

Common App document Delivery to Colleges
Started 14 Nov 2024 19:05:32 (7 days ago), still ongoing
Incident without Impact
Monitoring
Naviance

We are aware of an issue with Common App where some successfully submitted documents were not delivered or were delivered with missing documents. The documents were correctly submitted from Naviance to Common App, so the status in Naviance is accurate. The problem lies in the delivery from Common App to member universities and affects documents from various sources, not just Naviance.

Common App has been working retroactively and had resent documents to colleges affected. If you receive reports of missing documents, please contact the Naviance support team. We are working closely with our partners at Common App to identify and verify the status of affected documents and determine if any action is needed.

The integration between Naviance and Common App is functioning as expected, and the status for submitted documents remains correct.

Naviance PSAT Import file format changes from College Board
Started 14 Nov 2024 16:42:54 (7 days ago), still ongoing
Minor Incident
Identified
Naviance

The Team is aware of the changes College Board has made to the PSAT scores import file and is working quickly to adjust the Scores Import to adapt to these changes.

Atrieve - HOST MB04 - Users are Reporting a Degradation in Performance
Started 14 Nov 2024 14:27:19 (7 days ago), still ongoing
Minor Incident
Monitoring
HOST04

We are currently investigating reports of degradation in performance on Host MB04

See all updates

Recently Resolved Incidents

Atrieve - BC09/HOST12 - Application is unavailable
Started 18 Nov 2024 22:24:52 (2 days ago), resolved 18 Nov 2024 22:34:06 (2 days ago)
Critical Incident
Resolved
HOST12

We are currently investigating reports of Atrieve being unavailable for our customers on BC09/HOST12

See all updates
Atrieve - HOST MB04 - Users are Reporting a Degradation in Performance
Started 12 Nov 2024 15:11:10 (9 days ago), resolved 14 Nov 2024 14:26:35 (7 days ago)
Minor Incident
Resolved
HOST04

We are currently investigating reports of degradation in performance for Host MB04

See all updates

PowerSchool Products Outage Survival Guide

A step-by-step guide to help you survive a PowerSchool Products outage
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    PowerSchool Products Components

    PowerSchool Products Status

    PowerSchool Products

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    PowerSchool Products Allovue

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    Allovue Allocate
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    Allovue Budget
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    Allovue Manage
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    PowerSchool Products Analytics & Insights

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    PowerSchool Products Atrieve

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    ADS04
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    ADS03
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    ADS08
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    HOST02
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    HOST03
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    HOST04
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    Atrieve - HOST MB04 - Users are Reporting a Degradation in Performance
    Started 12 Nov 2024 15:11:10 (9 days ago), resolved 14 Nov 2024 14:26:35 (7 days ago)
    Minor Incident
    Resolved
    HOST04

    We are currently investigating reports of degradation in performance for Host MB04

    See all updates
    Atrieve - HOST MB04 - Users are Reporting a Degradation in Performance
    Started 14 Nov 2024 14:27:19 (7 days ago), still ongoing
    Minor Incident
    Monitoring
    HOST04

    We are currently investigating reports of degradation in performance on Host MB04

    See all updates
    HOST05
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    HOST06
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    HOST07
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    HOST08
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    HOST11
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    HOST12
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    Atrieve - BC09/HOST12 - Application is unavailable
    Started 18 Nov 2024 22:24:52 (2 days ago), resolved 18 Nov 2024 22:34:06 (2 days ago)
    Critical Incident
    Resolved
    HOST12

    We are currently investigating reports of Atrieve being unavailable for our customers on BC09/HOST12

    See all updates
    HOST13
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    HOST31
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    HOST32
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    HOST33
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    HOST34
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    HOST35
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    HOST36
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    PowerSchool Products Attendance Intervention Suite

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    PowerSchool Products Behavior Support

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    PowerSchool Products BusinessPlus

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    PowerSchool Products Cognos Reporting

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    PowerSchool Products Connected Intelligence K-12

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    PowerSchool Products Connected Intelligence P20W

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    PowerSchool Products Curriculum & Instruction

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    PowerSchool Products Document Cloud (US & Canada)

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    Document Delivery US
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    Document Signature US
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    Document Management US
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    Document Delivery Canada
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    Document Signature Canada
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    Document Management Canada
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    Document Library
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    PowerSchool Products eFinancePlus

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    PowerSchool Products Enrollment

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    PowerSchool Products Enrollment Express/ECollect

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    PowerSchool Products MyPowerHub

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    PowerSchool Products Naviance

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    Naviance PSAT Import file format changes from College Board
    Started 14 Nov 2024 16:42:54 (7 days ago), still ongoing
    Minor Incident
    Identified
    Naviance

    The Team is aware of the changes College Board has made to the PSAT scores import file and is working quickly to adjust the Scores Import to adapt to these changes.

    Common App document Delivery to Colleges
    Started 14 Nov 2024 19:05:32 (7 days ago), still ongoing
    Incident without Impact
    Monitoring
    Naviance

    We are aware of an issue with Common App where some successfully submitted documents were not delivered or were delivered with missing documents. The documents were correctly submitted from Naviance to Common App, so the status in Naviance is accurate. The problem lies in the delivery from Common App to member universities and affects documents from various sources, not just Naviance.

    Common App has been working retroactively and had resent documents to colleges affected. If you receive reports of missing documents, please contact the Naviance support team. We are working closely with our partners at Common App to identify and verify the status of affected documents and determine if any action is needed.

    The integration between Naviance and Common App is functioning as expected, and the status for submitted documents remains correct.

    PowerSchool Products Performance Matters

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    PowerSchool Products PowerPack

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    Early Warning System (EWS)
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    Enhanced PowerLunch
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    Flex Mailer
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    Locker Management
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    Service Manager
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    Student Alert Management
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    Web Reports
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    Utility Dashboard
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    PowerSchool Products PowerSchool Community

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    PowerSchool Products PowerSchool eSchoolPlus SIS

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    Schoology Canada
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    PowerSchool Products PowerSchool SIS

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    PowerSchool Products PowerSchool Trillium SIS

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    PowerSchool Products Schoology Learning

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    Schoology
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    PowerSchool Products SchoolMessenger

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    SchoolMessenger CustomApp
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    SchoolMessenger Communicate
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    SchoolMessenger PermissionClick
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    SchoolMessenger Presence
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    SchoolMessenger K-12 Social
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    PowerSchool Products Special Programs

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    PowerSchool Products Unified Talent

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    Applicant Tracking
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    Applicant Tracking Enterprise
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    Candidate Assessment
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    Coaching and Mentoring
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    Employee Records
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    Perform
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    Perform Enterprise
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    Professional Learning
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    SchoolSpring Job Board
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    SmartFind Express (Absence Management)
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    Commonly Used Together

    Boostlingo Status

    Boostlingo

    Blackboard Status

    Blackboard

    Yellowdig Status

    Yellowdig

    ExpandShare Status

    ExpandShare

    Articulate Status

    Articulate

    aXcelerate Status

    aXcelerate

    Gynzy Status

    Gynzy

    12Twenty Status

    12Twenty

    Outschool Status

    Outschool

    Riipen Status

    Riipen

    Showbie Status

    Showbie

    SchoolMint Status

    SchoolMint