PowerSchool Products Status

Investigating: Several ETL jobs within Analytics & Insights have successfully completed. However, we are continuing to investigate the causes of certain job failures and the extended processing times. Our team is actively working to determine the root cause and implement a full resolution. We will share further updates as additional information becomes available.

For more details please check the PS community article: https://help.powerschool.com/t5/Student-Analytics-Release/Known-Issue-Intermittent-ETL-Build-Issues-for-some-customers/ta-p/562741

Investigating: We have identified that several ETL jobs within Analytics & Insights are still in progress. We expect these jobs to complete shortly. We are monitoring the ETL runs and will continue to provide regular updates as we progress towards completion.

Resolved: The issue reported for eFinancePlus has been resolved and this incident has been closed

Monitoring: We have deployed a fix to production that has resolved the issue in eFinancePlus. We will continue to monitor the application to ensure consistent performance and critical functionality remains intact as expected.

Identified: We have identified the cause for the ongoing issue in eFinancePlus and are working on deploying a fix to production. We will continue to provide regular updates on our progress.

Investigating: We are investigating reports where users are receiving 404 error while accessing Employee Access Center within eFinancePlus . We are working diligently to mitigate the issue being reported and will continue to provide regular updates as we progress towards a resolution.