Picqer Status

Picqer Status

Real-time updates of Picqer issues and outages

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Picqer status is Operational

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Active Incidents

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Picqer Outage Survival Guide

A step-by-step guide to help you survive a Picqer outage
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    Picqer Components

    Picqer Status

    Picqer

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    Picqer

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    Picqer Core
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    Picqer API
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    Picqer Alternatives

    ShipHero Status

    ShipHero

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    Deliverect Status

    Deliverect

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    SPS Commerce Status

    SPS Commerce

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    Malomo Status

    Malomo

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    AfterShip Tracking Status

    AfterShip Tracking

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    AfterShip Tracking Couriers Tracking System

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    [Royal Mail] is partially unavailable
    Started 8 Aug 2024 12:45:48 (5 months ago), still ongoing
    Major Incident
    Investigating
    Couriers Tracking System

    We have been facing issues while getting the tracking updates for the carrier Royal Mail, affecting only a few tracking numbers.

    Our team is in touch with the carrier to fix it on priority. We will keep you informed of any progress.

    Royal mail is currently partially unavailable
    Started 16 Jan 2025 12:30:54 (2 days ago), still ongoing
    Major Incident
    Investigating
    Couriers Tracking System

    Royal mail is currently partially unavailable

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    Shogun Status

    Shogun

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    Zid Status

    Zid

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    AX4 Status

    AX4

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    Case Management
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    Case Management System - Email Receipt Performance Issue
    Started 11 Dec 2024 10:54:20 (1 month ago), still ongoing
    Minor Incident
    Monitoring
    Case Management

    Dear Valued Customer,

    We would like to inform you about a performance issue affecting our Case Management System. This issue is limited to the receipt of Outlook emails linked to existing cases. Currently, responses sent via email to existing cases are not being displayed in our Case Management Tool.

    To ensure seamless case updates and communication, we kindly request that you update your cases exclusively through our Support Center until the issue is resolved.

    In some cases, if we have not received feedback from you in the past few days, we may proactively reach out to confirm whether you have sent your feedback.

    We apologize for the inconvenience caused and assure you that our team is working with the highest priority to analyze and resolve this issue.

    Please note that cases can still be processed, but communication will need to take place exclusively via the Support Center during this time.

    Thank you for your understanding and cooperation.

    Best regards, Your Support Team

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