Ordergroove status is Partially Degraded Service

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Ordergroove Platform (e-commerce platform agnostic)

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Subscription Offers
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Subscription Creation
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Order Placement
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APIs
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Admin Dashboard (previously RC3)
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Analytics & Reporting
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Last updated 1 minute ago from official status page. Learn more

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Active Incidents

Analytics page not loading on Ordergroove Dashboard
Started 2 Sep 2026 17:20:27 (6 days ago), still ongoing
Minor Incident
Monitoring
Analytics & Reporting

We're investigating reports of the RC3 analytics page experiencing issues while loading metrics. The issue doesn't affect metrics collection. Reporting has not been affected.

Recently Resolved Incidents

Hosting provider network degradation
Started 1 Sep 2026 15:49:30 (7 days ago), resolved 1 Sep 2026 16:19:58 (7 days ago)
Minor Incident
Resolved
Subscription Offers
Subscription Creation
Order Placement
APIs
Admin Dashboard (previously RC3)
More...

Our hosting provider is experiencing a system-wide network degradation which is affecting Ordergroove systems. All systems are still operational but are experiencing additional latency. We are actively working through this incident and will provide further updates shortly.

Ordergroove Outage Survival Guide

A step-by-step guide to help you survive a Ordergroove outage
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    Ordergroove Components

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    Ordergroove Shopify

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    Shopify Checkout
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    Shopify API & Mobile
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    Ordergroove App - Subscription Creation & Webhooks
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    Ordergroove App - Subscription Manager (previously SMI)
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    Ordergroove App - Shopify SSO
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    Ordergroove BigCommerce

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    BigCommerce API & Webhooks
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    Ordergroove Integration
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    Ordergroove Salesforce Commerce Cloud

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    Salesforce Commerce Cloud (US)
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    Ordergroove Magento

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    Magento Integration
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    Ordergroove Platform (e-commerce platform agnostic)

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    Subscription Offers
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    Hosting provider network degradation
    Started 1 Sep 2026 15:49:30 (7 days ago), resolved 1 Sep 2026 16:19:58 (7 days ago)
    Minor Incident
    Resolved
    Subscription Offers
    Subscription Creation
    Order Placement
    APIs
    Admin Dashboard (previously RC3)
    More...

    Our hosting provider is experiencing a system-wide network degradation which is affecting Ordergroove systems. All systems are still operational but are experiencing additional latency. We are actively working through this incident and will provide further updates shortly.

    Subscription Creation
    Tue 1
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    Thu 3
    Fri 4
    Sat 5
    Sun 6
    Mon 7
    now
    Hosting provider network degradation
    Started 1 Sep 2026 15:49:30 (7 days ago), resolved 1 Sep 2026 16:19:58 (7 days ago)
    Minor Incident
    Resolved
    Subscription Offers
    Subscription Creation
    Order Placement
    APIs
    Admin Dashboard (previously RC3)
    More...

    Our hosting provider is experiencing a system-wide network degradation which is affecting Ordergroove systems. All systems are still operational but are experiencing additional latency. We are actively working through this incident and will provide further updates shortly.

    Order Placement
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    Fri 4
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    Mon 7
    now
    Hosting provider network degradation
    Started 1 Sep 2026 15:49:30 (7 days ago), resolved 1 Sep 2026 16:19:58 (7 days ago)
    Minor Incident
    Resolved
    Subscription Offers
    Subscription Creation
    Order Placement
    APIs
    Admin Dashboard (previously RC3)
    More...

    Our hosting provider is experiencing a system-wide network degradation which is affecting Ordergroove systems. All systems are still operational but are experiencing additional latency. We are actively working through this incident and will provide further updates shortly.

    APIs
    Tue 1
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    Fri 4
    Sat 5
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    now
    Hosting provider network degradation
    Started 1 Sep 2026 15:49:30 (7 days ago), resolved 1 Sep 2026 16:19:58 (7 days ago)
    Minor Incident
    Resolved
    Subscription Offers
    Subscription Creation
    Order Placement
    APIs
    Admin Dashboard (previously RC3)
    More...

    Our hosting provider is experiencing a system-wide network degradation which is affecting Ordergroove systems. All systems are still operational but are experiencing additional latency. We are actively working through this incident and will provide further updates shortly.

    Admin Dashboard (previously RC3)
    Tue 1
    Wed 2
    Thu 3
    Fri 4
    Sat 5
    Sun 6
    Mon 7
    now
    Hosting provider network degradation
    Started 1 Sep 2026 15:49:30 (7 days ago), resolved 1 Sep 2026 16:19:58 (7 days ago)
    Minor Incident
    Resolved
    Subscription Offers
    Subscription Creation
    Order Placement
    APIs
    Admin Dashboard (previously RC3)
    More...

    Our hosting provider is experiencing a system-wide network degradation which is affecting Ordergroove systems. All systems are still operational but are experiencing additional latency. We are actively working through this incident and will provide further updates shortly.

    Analytics & Reporting
    Tue 1
    Wed 2
    Thu 3
    Fri 4
    Sat 5
    Sun 6
    Mon 7
    now
    Hosting provider network degradation
    Started 1 Sep 2026 15:49:30 (7 days ago), resolved 1 Sep 2026 16:19:58 (7 days ago)
    Minor Incident
    Resolved
    Subscription Offers
    Subscription Creation
    Order Placement
    APIs
    Admin Dashboard (previously RC3)
    More...

    Our hosting provider is experiencing a system-wide network degradation which is affecting Ordergroove systems. All systems are still operational but are experiencing additional latency. We are actively working through this incident and will provide further updates shortly.

    Analytics page not loading on Ordergroove Dashboard
    Started 2 Sep 2026 17:20:27 (6 days ago), still ongoing
    Minor Incident
    Monitoring
    Analytics & Reporting

    We're investigating reports of the RC3 analytics page experiencing issues while loading metrics. The issue doesn't affect metrics collection. Reporting has not been affected.

    Commonly Used Together

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