iSAMS Status
Real-time updates of iSAMS issues and outages
iSAMS status is Operational
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Southeast Asia Data Centre
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Discussion Forum Website (iSAMS Identity Required)
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Active Incidents
No active incidents
Recently Resolved Incidents
iSAMS 23/01/2026 - Cloud Portal Manager
Started 23 Jan 2026 09:10:32 (20 hours ago), resolved 23 Jan 2026 10:30:02 (19 hours ago)
Minor Incident
Resolved
London (UK) Data Centre
Southeast Asia Data Centre
Dear Customers We are aware of an issue impacting some of our customers with the Cloud Portal Manager. This is being investigated by our development team and is being treated as a priority issue. Please accept our apologies for any disruption.
iSAMS Outage Survival Guide
A step-by-step guide to help you survive a iSAMS outage
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iSAMS Components
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iSAMS Hosting Infrastructure
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London (UK) Data Centre
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iSAMS 23/01/2026 - Cloud Portal Manager
Started 23 Jan 2026 09:10:32 (20 hours ago), resolved 23 Jan 2026 10:30:02 (19 hours ago)
Minor Incident
Resolved
London (UK) Data Centre
Southeast Asia Data Centre
Dear Customers We are aware of an issue impacting some of our customers with the Cloud Portal Manager. This is being investigated by our development team and is being treated as a priority issue. Please accept our apologies for any disruption.
Southeast Asia Data Centre
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iSAMS 23/01/2026 - Cloud Portal Manager
Started 23 Jan 2026 09:10:32 (20 hours ago), resolved 23 Jan 2026 10:30:02 (19 hours ago)
Minor Incident
Resolved
London (UK) Data Centre
Southeast Asia Data Centre
Dear Customers We are aware of an issue impacting some of our customers with the Cloud Portal Manager. This is being investigated by our development team and is being treated as a priority issue. Please accept our apologies for any disruption.
iSAMS Internal Applications & Services
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Company Website (Public)
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Developer Portal (iSAMS Identity Required)
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Documentation Portal (Public)
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Marketplace API & Website (Public)
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Management API (Private)
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Remote Access API & Website (iSAMS Identity Required)
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Update System API & Website (Private)
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iSAMS 3rd Party Services (Application)
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Cloud SMTP Service (Outbound)
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Push Notification Services (Apple & Google)
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SMS Gateway (EU & ROW Inbound)
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SMS Gateway (US Inbound & Outbound)
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iSAMS 3rd Party Services (Operations)
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Central CRM API (Private)
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Finance Portal & API (Private)
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Discussion Forum Website (iSAMS Identity Required)
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iCommunity Portal (iSAMS Identity Required)
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Ideas Portal (iSAMS Identity Required)
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Identity Portal (iSAMS Identity Required)
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Infrastructure Monitoring Service
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Webinar Service
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iUniversity
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iSAMS 3rd Party Services (Support)
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Online Chat
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Telephony (Inbound & Outbound Calls & Recordings)
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Support Website
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Agent Interface
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