iSAMS status is Operational

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London (UK) Data Centre
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Discussion Forum Website (iSAMS Identity Required)
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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

No active incidents

Recently Resolved Incidents

iSAMS Server Down 01/08/2025
Started 1 Aug 2025 13:35:17 (5 days ago), resolved 1 Aug 2025 14:10:25 (5 days ago)
Minor Incident
Resolved
London (UK) Data Centre

Dear Customers, We are aware of an issue affecting one of our servers. This is being investigated as a priority issue now. Further updates will be provided shortly through any tickets raised and through our status page. Please accept our apologies for any disruption during this period.

iSAMS Outage Survival Guide

A step-by-step guide to help you survive a iSAMS outage
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    iSAMS Components

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    iSAMS Hosting Infrastructure

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    London (UK) Data Centre
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    iSAMS Server Down 01/08/2025
    Started 1 Aug 2025 13:35:17 (5 days ago), resolved 1 Aug 2025 14:10:25 (5 days ago)
    Minor Incident
    Resolved
    London (UK) Data Centre

    Dear Customers, We are aware of an issue affecting one of our servers. This is being investigated as a priority issue now. Further updates will be provided shortly through any tickets raised and through our status page. Please accept our apologies for any disruption during this period.

    Southeast Asia Data Centre
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    iSAMS Internal Applications & Services

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    Company Website (Public)
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    Developer Portal (iSAMS Identity Required)
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    Documentation Portal (Public)
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    Marketplace API & Website (Public)
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    Management API (Private)
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    Remote Access API & Website (iSAMS Identity Required)
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    Update System API & Website (Private)
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    iSAMS 3rd Party Services (Application)

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    Cloud SMTP Service (Outbound)
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    Push Notification Services (Apple & Google)
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    SMS Gateway (EU & ROW Inbound)
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    SMS Gateway (US Inbound & Outbound)
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    iSAMS 3rd Party Services (Operations)

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    Central CRM API (Private)
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    Finance Portal & API (Private)
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    iCommunity Portal (iSAMS Identity Required)
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    Discussion Forum Website (iSAMS Identity Required)
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    Ideas Portal (iSAMS Identity Required)
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    Identity Portal (iSAMS Identity Required)
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    Infrastructure Monitoring Service
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    Webinar Service
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    iUniversity
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    iSAMS 3rd Party Services (Support)

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    Online Chat
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    Telephony (Inbound & Outbound Calls & Recordings)
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    Support Website
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    Agent Interface
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