iSAMS Status
Real-time updates of iSAMS issues and outages
iSAMS status is Operational
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London (UK) Data Centre
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Discussion Forum Website (iSAMS Identity Required)
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Online Chat
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Last updated 1 minute ago from official status page. Learn more
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Active Incidents
Test - Please Ignore
Started 12 Nov 2024 13:39:03 (8 months ago), still ongoing
Incident without Impact
Investigating
Online Chat
We are currently investigating this issue.
Recently Resolved Incidents
iSAMS Patching Delay 16/07/2025
Started 16 Jul 2025 07:34:32 (13 hours ago), resolved 16 Jul 2025 10:49:52 (10 hours ago)
Incident without Impact
Resolved
London (UK) Data Centre
Dear Customers, We are aware of an issue affecting some of our customers experiencing short downtime this morning. our resolution team are aware of this and have identified a delay with batching and reboots. Our team are monitoring for any further issues but should you experience any issues please contact support so that this can be prioritised. Please accept our apologies for any disruption caused.
iSAMS Outage Survival Guide
A step-by-step guide to help you survive a iSAMS outage
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iSAMS Components
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iSAMS Hosting Infrastructure
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London (UK) Data Centre
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iSAMS Patching Delay 16/07/2025
Started 16 Jul 2025 07:34:32 (13 hours ago), resolved 16 Jul 2025 10:49:52 (10 hours ago)
Incident without Impact
Resolved
London (UK) Data Centre
Dear Customers, We are aware of an issue affecting some of our customers experiencing short downtime this morning. our resolution team are aware of this and have identified a delay with batching and reboots. Our team are monitoring for any further issues but should you experience any issues please contact support so that this can be prioritised. Please accept our apologies for any disruption caused.
Southeast Asia Data Centre
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iSAMS Internal Applications & Services
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Company Website (Public)
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Developer Portal (iSAMS Identity Required)
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Documentation Portal (Public)
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Marketplace API & Website (Public)
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Management API (Private)
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Remote Access API & Website (iSAMS Identity Required)
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Update System API & Website (Private)
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iSAMS 3rd Party Services (Application)
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Cloud SMTP Service (Outbound)
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Push Notification Services (Apple & Google)
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SMS Gateway (EU & ROW Inbound)
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SMS Gateway (US Inbound & Outbound)
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iSAMS 3rd Party Services (Operations)
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Central CRM API (Private)
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Finance Portal & API (Private)
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Discussion Forum Website (iSAMS Identity Required)
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iCommunity Portal (iSAMS Identity Required)
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Ideas Portal (iSAMS Identity Required)
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Identity Portal (iSAMS Identity Required)
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Infrastructure Monitoring Service
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Webinar Service
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iUniversity
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iSAMS 3rd Party Services (Support)
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Online Chat
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Test - Please Ignore
Started 12 Nov 2024 13:39:03 (8 months ago), still ongoing
Incident without Impact
Investigating
Online Chat
We are currently investigating this issue.
Telephony (Inbound & Outbound Calls & Recordings)
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Support Website
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Agent Interface
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