iSAMS Status

iSAMS Status

Real-time updates of iSAMS issues and outages

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iSAMS status is Operational

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London (UK) Data Centre
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Southeast Asia Data Centre
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Discussion Forum Website (iSAMS Identity Required)
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Last updated 1 minute ago from official status page. Learn more

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Active Incidents

No active incidents

Recently Resolved Incidents

Pupil and Parent Cloud Portals - Degraded Performance - 13/08/2026
Started 13 Aug 2026 07:58:42 (11 hours ago), resolved 13 Aug 2026 08:51:14 (10 hours ago)
Incident without Impact
Resolved
London (UK) Data Centre
Southeast Asia Data Centre

Dear Customers,

We are aware of an issue affecting the performance of the Pupil and Parent Cloud Portals. Our team are actively working on a solution to bring these services back online as a matter of urgency.

We are sorry for the issues you may be experiencing, we will share updates through our Service Status page.

See all updates

iSAMS Outage Survival Guide

A step-by-step guide to help you survive a iSAMS outage
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    iSAMS Components

    iSAMS Status

    iSAMS

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    iSAMS Hosting Infrastructure

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    London (UK) Data Centre
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    Pupil and Parent Cloud Portals - Degraded Performance - 13/08/2026
    Started 13 Aug 2026 07:58:42 (11 hours ago), resolved 13 Aug 2026 08:51:14 (10 hours ago)
    Incident without Impact
    Resolved
    London (UK) Data Centre
    Southeast Asia Data Centre

    Dear Customers,

    We are aware of an issue affecting the performance of the Pupil and Parent Cloud Portals. Our team are actively working on a solution to bring these services back online as a matter of urgency.

    We are sorry for the issues you may be experiencing, we will share updates through our Service Status page.

    See all updates
    Southeast Asia Data Centre
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    now
    Pupil and Parent Cloud Portals - Degraded Performance - 13/08/2026
    Started 13 Aug 2026 07:58:42 (11 hours ago), resolved 13 Aug 2026 08:51:14 (10 hours ago)
    Incident without Impact
    Resolved
    London (UK) Data Centre
    Southeast Asia Data Centre

    Dear Customers,

    We are aware of an issue affecting the performance of the Pupil and Parent Cloud Portals. Our team are actively working on a solution to bring these services back online as a matter of urgency.

    We are sorry for the issues you may be experiencing, we will share updates through our Service Status page.

    See all updates

    iSAMS Internal Applications & Services

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    Company Website (Public)
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    Developer Portal (iSAMS Identity Required)
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    Documentation Portal (Public)
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    Marketplace API & Website (Public)
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    Management API (Private)
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    Remote Access API & Website (iSAMS Identity Required)
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    Update System API & Website (Private)
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    iSAMS 3rd Party Services (Application)

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    Cloud SMTP Service (Outbound)
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    Push Notification Services (Apple & Google)
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    SMS Gateway (EU & ROW Inbound)
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    SMS Gateway (US Inbound & Outbound)
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    iSAMS 3rd Party Services (Operations)

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    Central CRM API (Private)
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    Finance Portal & API (Private)
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    Discussion Forum Website (iSAMS Identity Required)
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    iCommunity Portal (iSAMS Identity Required)
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    Ideas Portal (iSAMS Identity Required)
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    Identity Portal (iSAMS Identity Required)
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    Infrastructure Monitoring Service
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    Webinar Service
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    iUniversity
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    iSAMS 3rd Party Services (Support)

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    Online Chat
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    Telephony (Inbound & Outbound Calls & Recordings)
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    Support Website
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    Agent Interface
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    Commonly Used Together

    Boostlingo

    Blackboard

    Yellowdig

    Kami

    ExpandShare

    Accredible

    OttoLearn

    Articulate

    Lightspeed Systems

    KnowledgeOwl

    Poll Everywhere

    aXcelerate

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