Genetec Cloud Products status is Operational

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US
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US Government
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Europe
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Canada
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Australia
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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

No active incidents

Recently Resolved Incidents

Genetec Clearance functionality degradation incident
Started 14 Feb 2025 15:25:42 (6 days ago), resolved 14 Feb 2025 18:39:14 (6 days ago)
Major Incident
Resolved
US
US Government
Europe
Canada
Australia

An issue has been identified that affects the functionality of Integrations of Clearance in all environments. We are actively resolving the problem and will provide an update within an hour.

Genetec Clearance functionality degradation incident
Started 14 Feb 2025 14:01:07 (6 days ago), resolved 14 Feb 2025 14:58:25 (6 days ago)
Minor Incident
Resolved
US
US Government
Europe
Canada
Australia

An issue has been identified that affects the functionality of Integrations of Clearance in all environments. We are actively resolving the problem and will provide an update within an hour.

Genetec Cloud Products Outage Survival Guide

A step-by-step guide to help you survive a Genetec Cloud Products outage
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    Genetec Cloud Products Components

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    Genetec Cloud Products Security Center SaaS

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    Web, desktop, and Mobile applications
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    Device management (enrollment and device configuration)
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    Video
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    Video Recordings
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    Access Control
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    System Management portal
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    Genetec Cloud Products Clearance

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    US
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    Genetec Clearance functionality degradation incident
    Started 14 Feb 2025 15:25:42 (6 days ago), resolved 14 Feb 2025 18:39:14 (6 days ago)
    Major Incident
    Resolved
    US
    US Government
    Europe
    Canada
    Australia

    An issue has been identified that affects the functionality of Integrations of Clearance in all environments. We are actively resolving the problem and will provide an update within an hour.

    Genetec Clearance functionality degradation incident
    Started 14 Feb 2025 14:01:07 (6 days ago), resolved 14 Feb 2025 14:58:25 (6 days ago)
    Minor Incident
    Resolved
    US
    US Government
    Europe
    Canada
    Australia

    An issue has been identified that affects the functionality of Integrations of Clearance in all environments. We are actively resolving the problem and will provide an update within an hour.

    US Government
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    now
    Genetec Clearance functionality degradation incident
    Started 14 Feb 2025 15:25:42 (6 days ago), resolved 14 Feb 2025 18:39:14 (6 days ago)
    Major Incident
    Resolved
    US
    US Government
    Europe
    Canada
    Australia

    An issue has been identified that affects the functionality of Integrations of Clearance in all environments. We are actively resolving the problem and will provide an update within an hour.

    Genetec Clearance functionality degradation incident
    Started 14 Feb 2025 14:01:07 (6 days ago), resolved 14 Feb 2025 14:58:25 (6 days ago)
    Minor Incident
    Resolved
    US
    US Government
    Europe
    Canada
    Australia

    An issue has been identified that affects the functionality of Integrations of Clearance in all environments. We are actively resolving the problem and will provide an update within an hour.

    Europe
    Thu 13
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    Sat 15
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    now
    Genetec Clearance functionality degradation incident
    Started 14 Feb 2025 15:25:42 (6 days ago), resolved 14 Feb 2025 18:39:14 (6 days ago)
    Major Incident
    Resolved
    US
    US Government
    Europe
    Canada
    Australia

    An issue has been identified that affects the functionality of Integrations of Clearance in all environments. We are actively resolving the problem and will provide an update within an hour.

    Genetec Clearance functionality degradation incident
    Started 14 Feb 2025 14:01:07 (6 days ago), resolved 14 Feb 2025 14:58:25 (6 days ago)
    Minor Incident
    Resolved
    US
    US Government
    Europe
    Canada
    Australia

    An issue has been identified that affects the functionality of Integrations of Clearance in all environments. We are actively resolving the problem and will provide an update within an hour.

    Canada
    Thu 13
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    now
    Genetec Clearance functionality degradation incident
    Started 14 Feb 2025 15:25:42 (6 days ago), resolved 14 Feb 2025 18:39:14 (6 days ago)
    Major Incident
    Resolved
    US
    US Government
    Europe
    Canada
    Australia

    An issue has been identified that affects the functionality of Integrations of Clearance in all environments. We are actively resolving the problem and will provide an update within an hour.

    Genetec Clearance functionality degradation incident
    Started 14 Feb 2025 14:01:07 (6 days ago), resolved 14 Feb 2025 14:58:25 (6 days ago)
    Minor Incident
    Resolved
    US
    US Government
    Europe
    Canada
    Australia

    An issue has been identified that affects the functionality of Integrations of Clearance in all environments. We are actively resolving the problem and will provide an update within an hour.

    Australia
    Thu 13
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    Sat 15
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    now
    Genetec Clearance functionality degradation incident
    Started 14 Feb 2025 15:25:42 (6 days ago), resolved 14 Feb 2025 18:39:14 (6 days ago)
    Major Incident
    Resolved
    US
    US Government
    Europe
    Canada
    Australia

    An issue has been identified that affects the functionality of Integrations of Clearance in all environments. We are actively resolving the problem and will provide an update within an hour.

    Genetec Clearance functionality degradation incident
    Started 14 Feb 2025 14:01:07 (6 days ago), resolved 14 Feb 2025 14:58:25 (6 days ago)
    Minor Incident
    Resolved
    US
    US Government
    Europe
    Canada
    Australia

    An issue has been identified that affects the functionality of Integrations of Clearance in all environments. We are actively resolving the problem and will provide an update within an hour.

    Genetec Cloud Products Login

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    Genetec Cloud Products ClearID

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    Demo (https://demo.clearid.io)
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    Global US (https://portal.clearid.io)
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    Europe (https://portal.eu.clearid.io/)
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    Canada (https://portal.ca.clearid.io/)
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    Australia (https://portal.au.clearid.io/)
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    Genetec Cloud Products AutoVu Cloudrunner

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    US Government (https://portal.autovu.cloud)
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    Genetec Cloud Products Operations Center

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    Canada Central (https://ca-central.ops.center)
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    US (https://ops.center)
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    Europe West (eu-west.ops.center)
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    Australia East (aus-east.ops.center)
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    Genetec Cloud Products Curb Sense

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    Genetec Cloud Products Cloud Storage

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    Genetec Cloud Products Genetec Update Service (GUS)

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    Genetec Cloud Products Synergis SaaS

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    Genetec Cloud Products Production

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