Genetec Cloud Products Status

Genetec Cloud Products Status

Real-time updates of Genetec Cloud Products issues and outages

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Genetec Cloud Products status is Partially Degraded Service

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Genetec Cloud Products ClearID

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Global US (https://portal.clearid.io)
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US Government (https://portal.autovu.cloud)
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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

ClearID: Identity synchronization issues
Started 14 Nov 2024 18:00:37 (7 days ago), still ongoing
Major Incident
Monitoring
Global US (https://portal.clearid.io)

We are experiencing an issue with identity synchronization, affecting normal identity management processes.

Impact: Users may face inconsistencies with their identities, impacting their access control.

Important Note: Our team is investigating the issue and exploring mitigation strategies to reduce the impact. We appreciate your patience.

Current Status: The issue is being actively addressed, and updates will be provided as progress is made.

See all updates

Recently Resolved Incidents

Intermittent Connectivity Issue Impacting Cloudrunner Portal Login Times
Started 18 Nov 2024 17:53:57 (3 days ago), resolved 18 Nov 2024 19:47:13 (3 days ago)
Minor Incident
Resolved
US Government (https://portal.autovu.cloud)

We’ve identified an intermittent connectivity issue affecting login times to the Cloudrunner portal. Please note that read ingestion and hits are unaffected. We are actively investigating the issue and will provide an update within the next hour.

See all updates

Genetec Cloud Products Outage Survival Guide

A step-by-step guide to help you survive a Genetec Cloud Products outage
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    Genetec Cloud Products Components

    Genetec Cloud Products Status

    Genetec Cloud Products

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    Genetec Cloud Products Clearance

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    US
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    US Government
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    Genetec Cloud Products ClearID

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    Demo (https://demo.clearid.io)
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    Global US (https://portal.clearid.io)
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    ClearID: Identity synchronization issues
    Started 14 Nov 2024 18:00:37 (7 days ago), still ongoing
    Major Incident
    Monitoring
    Global US (https://portal.clearid.io)

    We are experiencing an issue with identity synchronization, affecting normal identity management processes.

    Impact: Users may face inconsistencies with their identities, impacting their access control.

    Important Note: Our team is investigating the issue and exploring mitigation strategies to reduce the impact. We appreciate your patience.

    Current Status: The issue is being actively addressed, and updates will be provided as progress is made.

    See all updates
    Europe (https://portal.eu.clearid.io/)
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    Canada (https://portal.ca.clearid.io/)
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    Australia (https://portal.au.clearid.io/)
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    Genetec Cloud Products Login

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    Production
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    Genetec Cloud Products Cloud Storage

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    Genetec Cloud Products Genetec Update Service (GUS)

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    Genetec Cloud Products Synergis SaaS

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    Genetec Cloud Products Operations Center

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    Canada Central (https://ca-central.ops.center)
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    US (https://ops.center)
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    Europe West (eu-west.ops.center)
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    Australia East (aus-east.ops.center)
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    Genetec Cloud Products AutoVu Cloudrunner

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    US Government (https://portal.autovu.cloud)
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    Intermittent Connectivity Issue Impacting Cloudrunner Portal Login Times
    Started 18 Nov 2024 17:53:57 (3 days ago), resolved 18 Nov 2024 19:47:13 (3 days ago)
    Minor Incident
    Resolved
    US Government (https://portal.autovu.cloud)

    We’ve identified an intermittent connectivity issue affecting login times to the Cloudrunner portal. Please note that read ingestion and hits are unaffected. We are actively investigating the issue and will provide an update within the next hour.

    See all updates

    Genetec Cloud Products Alternatives

    FortiDeceptor DaaS Status

    FortiDeceptor DaaS

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    Wiz Status

    Wiz

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    F5 Distributed Cloud Status

    F5 Distributed Cloud

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    Customer Dashboard
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    F5 Distributed Cloud - Service Interruption - Bot Defense Dashboard Console Display Issues
    Started 25 Oct 2024 06:18:42 (27 days ago), still ongoing
    Minor Incident
    Identified
    Customer Dashboard

    The F5 Distributed Cloud team is aware of the issue with Bot Dashboard data visualisation within the XC Console and are putting in efforts to resolve it at the earliest. Currently, there is no impact to the traffic processing and Bot protection are operating normally. This issue may affect users within EU region specifically. More updates to follow once available.

    See all updates
    See all
    Palo Alto Networks Cloud Services Status

    Palo Alto Networks Cloud Services

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    SaaS API - India
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    Planned Maintenance
    Started 26 Sep 2024 21:54:01 (2 months ago), still ongoing
    Maintenance
    Investigating
    SaaS API - India

    We are currently performing planned maintenance

    Palo Alto Networks Cloud Services Prisma Cloud

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    ThreatX Status

    ThreatX

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    Obsidian Security Status

    Obsidian Security

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    scalr.io Status

    scalr.io

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    Unloc Status

    Unloc

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    Unloc Doorbell

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    Twilio Voice, Europe
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    See all