Frame.io Status

Resolved: The upload functionality has been restored and the majority of assets uploaded during the incident window have completed processing, with a small handful expected to complete within the hour. All newly uploaded assets are processing as expected.

Monitoring: We are continuing to monitor for any further issues.

Monitoring: A fix has been implemented and we are monitoring the results.

Identified: Uploads are now completing, and we are scaling our media cluster to help work through the backlog of assets being processed

Identified: The issue has been identified and we are in the process of restoring service to uploads processing. We will update with an ETA when available.

Investigating: We are investigating intermittent delays with asset uploads and transcodes for some users. For affected users, assets are uploading but you may experience a delay with the initial playback until transcodes complete.

Resolved: The upload functionality has been restored and the majority of assets uploaded during the incident window have completed processing, with a small handful expected to complete within the hour. All newly uploaded assets are processing as expected.

Monitoring: We are continuing to monitor for any further issues.

Monitoring: A fix has been implemented and we are monitoring the results.

Identified: Uploads are now completing, and we are scaling our media cluster to help work through the backlog of assets being processed

Identified: The issue has been identified and we are in the process of restoring service to uploads processing. We will update with an ETA when available.

Investigating: We are investigating intermittent delays with asset uploads and transcodes for some users. For affected users, assets are uploading but you may experience a delay with the initial playback until transcodes complete.

Resolved: The upload functionality has been restored and the majority of assets uploaded during the incident window have completed processing, with a small handful expected to complete within the hour. All newly uploaded assets are processing as expected.

Monitoring: We are continuing to monitor for any further issues.

Monitoring: A fix has been implemented and we are monitoring the results.

Identified: Uploads are now completing, and we are scaling our media cluster to help work through the backlog of assets being processed

Identified: The issue has been identified and we are in the process of restoring service to uploads processing. We will update with an ETA when available.

Investigating: We are investigating intermittent delays with asset uploads and transcodes for some users. For affected users, assets are uploading but you may experience a delay with the initial playback until transcodes complete.

Resolved: The upload functionality has been restored and the majority of assets uploaded during the incident window have completed processing, with a small handful expected to complete within the hour. All newly uploaded assets are processing as expected.

Monitoring: We are continuing to monitor for any further issues.

Monitoring: A fix has been implemented and we are monitoring the results.

Identified: Uploads are now completing, and we are scaling our media cluster to help work through the backlog of assets being processed

Identified: The issue has been identified and we are in the process of restoring service to uploads processing. We will update with an ETA when available.

Investigating: We are investigating intermittent delays with asset uploads and transcodes for some users. For affected users, assets are uploading but you may experience a delay with the initial playback until transcodes complete.

Resolved: The upload functionality has been restored and the majority of assets uploaded during the incident window have completed processing, with a small handful expected to complete within the hour. All newly uploaded assets are processing as expected.

Monitoring: We are continuing to monitor for any further issues.

Monitoring: A fix has been implemented and we are monitoring the results.

Identified: Uploads are now completing, and we are scaling our media cluster to help work through the backlog of assets being processed

Identified: The issue has been identified and we are in the process of restoring service to uploads processing. We will update with an ETA when available.

Investigating: We are investigating intermittent delays with asset uploads and transcodes for some users. For affected users, assets are uploading but you may experience a delay with the initial playback until transcodes complete.

Resolved: The upload functionality has been restored and the majority of assets uploaded during the incident window have completed processing, with a small handful expected to complete within the hour. All newly uploaded assets are processing as expected.

Monitoring: We are continuing to monitor for any further issues.

Monitoring: A fix has been implemented and we are monitoring the results.

Identified: Uploads are now completing, and we are scaling our media cluster to help work through the backlog of assets being processed

Identified: The issue has been identified and we are in the process of restoring service to uploads processing. We will update with an ETA when available.

Investigating: We are investigating intermittent delays with asset uploads and transcodes for some users. For affected users, assets are uploading but you may experience a delay with the initial playback until transcodes complete.

Resolved: The upload functionality has been restored and the majority of assets uploaded during the incident window have completed processing, with a small handful expected to complete within the hour. All newly uploaded assets are processing as expected.

Monitoring: We are continuing to monitor for any further issues.

Monitoring: A fix has been implemented and we are monitoring the results.

Identified: Uploads are now completing, and we are scaling our media cluster to help work through the backlog of assets being processed

Identified: The issue has been identified and we are in the process of restoring service to uploads processing. We will update with an ETA when available.

Investigating: We are investigating intermittent delays with asset uploads and transcodes for some users. For affected users, assets are uploading but you may experience a delay with the initial playback until transcodes complete.

Resolved: The upload functionality has been restored and the majority of assets uploaded during the incident window have completed processing, with a small handful expected to complete within the hour. All newly uploaded assets are processing as expected.

Monitoring: We are continuing to monitor for any further issues.

Monitoring: A fix has been implemented and we are monitoring the results.

Identified: Uploads are now completing, and we are scaling our media cluster to help work through the backlog of assets being processed

Identified: The issue has been identified and we are in the process of restoring service to uploads processing. We will update with an ETA when available.

Investigating: We are investigating intermittent delays with asset uploads and transcodes for some users. For affected users, assets are uploading but you may experience a delay with the initial playback until transcodes complete.