Channel.io Status

Resolved: The temporary issue has been resolved, and the service is now fully operational. We apologize for any inconvenience this may have caused.

• Incident Time: July 10, 2026 04:47 ~ 14:31 (KST) (approximately 9 hours 44 minutes)
• Affected Scope: Channels using snippets
• Cause: A styling issue caused dropdown and snippet colors to not display correctly.
• Resolution: The system was restored to its previous state and the root cause has been fixed. Pre-release checks will be strengthened to prevent recurrence.

We will continue to strengthen monitoring to prevent similar issues from occurring again.

Investigating: Temporary issue has been detected with Customer Support (Inbox) Snippet feature. We are currently investigating the cause and will provide updates shortly. We apologize for any inconvenience this may cause.

Resolved: The temporary issue has been resolved, and the service is now fully operational. We apologize for any inconvenience this may have caused.

• Incident Time: July 10, 2026 04:47 ~ 14:31 (KST) (approximately 9 hours 44 minutes)
• Affected Scope: Channels using snippets
• Cause: A styling issue caused dropdown and snippet colors to not display correctly.
• Resolution: The system was restored to its previous state and the root cause has been fixed. Pre-release checks will be strengthened to prevent recurrence.

We will continue to strengthen monitoring to prevent similar issues from occurring again.

Investigating: Temporary issue has been detected with Customer Support (Inbox) Snippet feature. We are currently investigating the cause and will provide updates shortly. We apologize for any inconvenience this may cause.

Resolved: The temporary issue has been resolved, and the service is now fully operational. We apologize for any inconvenience this may have caused.

• Incident Time: July 10, 2026 04:47 ~ 14:31 (KST) (approximately 9 hours 44 minutes)
• Affected Scope: Channels using snippets
• Cause: A styling issue caused dropdown and snippet colors to not display correctly.
• Resolution: The system was restored to its previous state and the root cause has been fixed. Pre-release checks will be strengthened to prevent recurrence.

We will continue to strengthen monitoring to prevent similar issues from occurring again.

Investigating: Temporary issue has been detected with Customer Support (Inbox) Snippet feature. We are currently investigating the cause and will provide updates shortly. We apologize for any inconvenience this may cause.

Resolved: The temporary issue has been resolved, and the service is now fully operational. We apologize for any inconvenience this may have caused.

• Incident Time: July 10, 2026 04:47 ~ 14:31 (KST) (approximately 9 hours 44 minutes)
• Affected Scope: Channels using snippets
• Cause: A styling issue caused dropdown and snippet colors to not display correctly.
• Resolution: The system was restored to its previous state and the root cause has been fixed. Pre-release checks will be strengthened to prevent recurrence.

We will continue to strengthen monitoring to prevent similar issues from occurring again.

Investigating: Temporary issue has been detected with Customer Support (Inbox) Snippet feature. We are currently investigating the cause and will provide updates shortly. We apologize for any inconvenience this may cause.

Resolved: The temporary issue has been resolved, and the service is now fully operational. We apologize for any inconvenience this may have caused.

• Incident Time: July 10, 2026 04:47 ~ 14:31 (KST) (approximately 9 hours 44 minutes)
• Affected Scope: Channels using snippets
• Cause: A styling issue caused dropdown and snippet colors to not display correctly.
• Resolution: The system was restored to its previous state and the root cause has been fixed. Pre-release checks will be strengthened to prevent recurrence.

We will continue to strengthen monitoring to prevent similar issues from occurring again.

Investigating: Temporary issue has been detected with Customer Support (Inbox) Snippet feature. We are currently investigating the cause and will provide updates shortly. We apologize for any inconvenience this may cause.

Resolved: The temporary issue has been resolved, and the service is now fully operational. We apologize for any inconvenience this may have caused.

• Incident Time: July 10, 2026 04:47 ~ 14:31 (KST) (approximately 9 hours 44 minutes)
• Affected Scope: Channels using snippets
• Cause: A styling issue caused dropdown and snippet colors to not display correctly.
• Resolution: The system was restored to its previous state and the root cause has been fixed. Pre-release checks will be strengthened to prevent recurrence.

We will continue to strengthen monitoring to prevent similar issues from occurring again.

Investigating: Temporary issue has been detected with Customer Support (Inbox) Snippet feature. We are currently investigating the cause and will provide updates shortly. We apologize for any inconvenience this may cause.

Resolved: The temporary issue has been resolved, and the service is now fully operational. We apologize for any inconvenience this may have caused.

• Incident Time: July 10, 2026 04:47 ~ 14:31 (KST) (approximately 9 hours 44 minutes)
• Affected Scope: Channels using snippets
• Cause: A styling issue caused dropdown and snippet colors to not display correctly.
• Resolution: The system was restored to its previous state and the root cause has been fixed. Pre-release checks will be strengthened to prevent recurrence.

We will continue to strengthen monitoring to prevent similar issues from occurring again.

Investigating: Temporary issue has been detected with Customer Support (Inbox) Snippet feature. We are currently investigating the cause and will provide updates shortly. We apologize for any inconvenience this may cause.

Resolved: The temporary issue has been resolved, and the service is now fully operational. We apologize for any inconvenience this may have caused.

• Incident Time: July 10, 2026 04:47 ~ 14:31 (KST) (approximately 9 hours 44 minutes)
• Affected Scope: Channels using snippets
• Cause: A styling issue caused dropdown and snippet colors to not display correctly.
• Resolution: The system was restored to its previous state and the root cause has been fixed. Pre-release checks will be strengthened to prevent recurrence.

We will continue to strengthen monitoring to prevent similar issues from occurring again.

Investigating: Temporary issue has been detected with Customer Support (Inbox) Snippet feature. We are currently investigating the cause and will provide updates shortly. We apologize for any inconvenience this may cause.