Bitso Status

Resolved: This incident has been resolved.

Monitoring: A fix has been implemented and we are monitoring the results.

Identified: BRL withdrawals and deposits are currently unavailable. Our engineering team is already working on the issue. Sorry for the inconvenience.

Os saques e depósitos de BRL estão indisponíveis neste momento. Nosso time de engenharia já está trabalhando no problema. Desculpem o inconveniente.

Resolved: This incident has been resolved.

Monitoring: A fix has been implemented, and we are monitoring the results.

Se ha implementado una solución, estamos monitoreando los resultados.

Investigating: We are still experiencing significant delays with ARS withdrawals. To prevent further issues, we have made the decision to temporarily disable ARS withdrawals until the service stabilizes.

Our team is working to resolve the root cause of the problem. We will continue to provide updates and will notify you as soon as the service is restored.

We sincerely apologize for the inconvenience.

Todavía estamos experimentando demoras significativas con los retiros en ARS. Para evitar mayores inconvenientes, hemos tomado la decisión de deshabilitar temporalmente los retiros en ARS hasta que el servicio se estabilice.

Nuestro equipo está trabajando para resolver la causa principal del problema. Continuaremos brindando actualizaciones y le notificaremos tan pronto como el servicio se restablezca.

Pedimos disculpas sinceras por los inconvenientes.

Investigating: We're currently experiencing a delay in the completion of ARS withdrawals. Our team is actively working to resolve the issue as quickly as possible.

We apologize for any inconvenience this may cause and appreciate your patience. We will provide an update as soon as the service is back to normal.

Actualmente estamos experimentando una demora en la finalización de los retiros en ARS. Nuestro equipo está trabajando activamente para resolver este problema lo antes posible.

Lamentamos los inconvenientes que esto pueda causar y agradecemos su paciencia. Brindaremos una actualización tan pronto como el servicio se normalice.

Resolved: This incident has been resolved.

If you require any assistance, please don't hesitate to contact our Customer Support team at https://support.bitso.com/.

Este incidente ha sido resuelto.

Si necesitas ayuda, no dudes en contactar a nuestro equipo de Soporte al Cliente en https://support.bitso.com/.

Monitoring: The instability with our SPEI (MXN) withdrawal service has been resolved. The feature is now active again, and we are monitoring the service's performance.

We sincerely appreciate your patience and understanding while our team worked to fix the issue.

La inestabilidad en nuestro servicio de retiros SPEI (MXN) ha sido resuelta. La función ya está nuevamente activa y estamos monitoreando el desempeño de los servicios.

Agradecemos sinceramente su paciencia y comprensión mientras nuestro equipo trabajaba para solucionar el problema.

Investigating: We're currently experiencing instability with our SPEI (MXN) withdrawal service. As a precautionary measure, we have temporarily disabled this function to prevent any transaction failures.

Our technical team is actively working to resolve the issue as quickly as possible.

We apologize for any inconvenience this may cause and appreciate your patience and understanding.

Actualmente estamos experimentando inestabilidad en nuestro servicio de retiros SPEI (MXN). Como medida de precaución, hemos deshabilitado temporalmente esta función para evitar posibles fallos en las transacciones.

Nuestro equipo técnico está trabajando para resolver el problema lo antes posible.

Lamentamos los inconvenientes que esto pueda causar. Agradecemos su paciencia y comprensión.